Garrison Hotel & Suites Dover-Portsmouth, an Ascend Collection Hotel

Hotels
•
Ascend Collection
9 (677 reviews)
200 Sterling Way , Dover , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Nice amenities
Clean rooms
Cons:
Some cleanliness issues noted
A/C issues affecting comfort

Categories

Cleanliness
8.25
Rooms were mentioned as clean but noted stickiness on the floor.
Service
9.25
Very helpful and friendly staff were mentioned frequently.
Location
9.25
Convenient location highlighted in several reviews.
Room Quality
8.25
Room quality was generally good, but A/C issues affected sleep quality.
Amenities
9.25
Good amenities with breakfast, pool, and decorations noted positively.
Value for Money
9.25
Considered a great value for the price in multiple reviews.
Food and Beverage
9.25
Breakfast variety and quality were praised.
Overall Experience
9.25
Many guests expressed a high overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:18

Property Description

Luxurious Accommodation:
The Garrison Hotel & Suites Dover-Durham offers elegant non-smoking rooms with modern amenities, ensuring a comfortable stay for guests. Each room features a private bathroom for added convenience.

Delicious Dining Options:
Start your day right with a delicious continental breakfast available daily at the hotel. Whether you prefer a hearty meal or a light bite, our diverse menu caters to all tastes.

Exceptional Services:
Our multilingual staff, fluent in German, English, French, and Filipino, are available 24/7 at the front desk to assist guests with any inquiries or guidance they may need during their stay.

Experience luxury, convenience, and exceptional service at The Garrison Hotel & Suites Dover-Durham, Ascend Collection. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 677 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
9
952donnan • Couples
6
So-so
Pros:

The bed was comfortable, which is very important to us. However, leaving on the morning after a snowstorm, the driveway was not plowed or shoveled. Also, on reviewing the bill after staying there, I saw that the hotel itself charged a 17.99 service fee. Usually those kind of fees are charged by a booking company.

2025-12-03 • via Tripadvisor
5
578sylk • Couples • Walnut Creek, California
8
I would stay here again
Pros:

I appreciate seasonal decorations and this hotel was fantastic with their Halloween decorations both inside and out. Every corner had some decor to be seen or be spooked by. I also appreciate seeing the bird feeder outside my window. For the first time, I saw a Cardinal and although this may seem mundane to anyone from this region, we do not have Cardinals in CA, therefore; I was delighted to see it.

We had the bigger room #227, clean (some stickiness on floor), complimentary slippers, toothbrush/paste, shampoo that suds, clock, & friendly staff. Room faced freeway-noise was not bothersome but I could hear it.

For breakfast there was a variety; eggs, sausage, cereal, easy oven pancakes, coffee, bagels/toast, fruit, juice (in a can :0)) - something for everyone, even soy milk.

A/C heater is that of a typical hotel. When I went to bed I made the error of putting it on auto, so when the temp dropped below the desired 63, it would kick on. I should have just stuck it at a temp so temp would not drop to become cold then kick on to become hot. Not a great night sleep for me because of this but I assume, if I had not made this error, it would have been much better sleep.

2025-10-27 • via Tripadvisor
I
I1345SBtimh • Family • Wasilla, Alaska
10
Wonderful place to stay
Pros:

Great place to stay, prices were fair and the accommodations were wonderful. Rooms were clean and well maintained and services were fantastic. Would highly recommend them.

2025-10-22 • via Tripadvisor
C
Colin • couple • gb
10
Pros:

Very helpful and friendly staff. Location convenient for locality

Cons:

Very little

2025-10-18 • via Nuitee
R
Ralph • solo_traveller • us
10
Pros:

very accommodating/convenient to our family get together in Dover.

Cons:

I asked for a military discount(retired US Navy) the front desk was unable to accommodate.

2025-10-16 • via Nuitee
R
Ronald • couple • us
10
Pros:

Decor. Breakfast.Pool! Room.

Cons:

nothing. awesome hotel. super cute and cozy. staff friendly and helpful!

2025-10-15 • via Nuitee
W
Wanda
10
Pros:

The room was so beautiful and spacious
, smelled amazing, super clean, shower pressure was on great. Customer service was great, breakfast was good, after 2pm the served popcorn, definitely recommending this hotel to friends and family who visit. Area was gorgeous

2025-10-13 • via Nuitee
C
Catherine M
8
Pros:

Staff is amazing. We had a smaller room this night and didn’t really care for it. It was a little too small. Parking was never a problem. We just enjoy the hotel.

2025-10-13 • via Nuitee
O
olga • family_with_children • il
8
Pros:

The stuff was really friendly and get me a good trip advice.
The Halloween decorations were good.

Cons:

The water tap was splitting in the gym.

2025-10-12 • via Nuitee
K
Kayden • family
10
Pros:

The staff was wonderful and the place was all decked out for Halloween later on in the month. It was very clean and definitely recommend it.

2025-10-11 • via Nuitee
J
Jessie • family_with_children • us
10
2025-10-11 • via Nuitee
V
Vanessa
6
Pros:

We booked what they said was the best room in the hotel, but it had mold in the dresser draws and shower floor was broken, dirty, and had a temporary putty on it. Should not offer to anyone else until those two items are fixed.

2025-10-11 • via Nuitee
M
Michael • partner
10
Pros:

Accommodating staff and fun decorations

2025-10-10 • via Nuitee
P
Petrenia
10
Nice room
Pros:

Room was nice and clean. Breakfast was good. Lots of Halloween decorations so I’m sure Christmas would be awesome!

2025-10-10 • via Nuitee
B
Bouquet • family
10
Pros:

The friendly staff and excellent service.

2025-10-10 • via Nuitee
J
Jennifer • family
10
Pros:

Everyone was so nice, loved the decorations! Such a fun experience

2025-10-10 • via Nuitee
C
Catherine M
8
Pros:

Staff were very friendly. Parking was easy. Breakfast was good. Only negative is that the chair and ottoman combo and the desk chair were very uncomfortable.

2025-10-10 • via Nuitee
A
Anastasia • couple • us
9
2025-10-10 • via Nuitee
C
Chris
10
Pros:

Room was clean and comfortable. It was very quiet. Staff was great. Halloween decorations were a bit much.

2025-10-09 • via Nuitee
C
Craig • family_with_children • us
10
A warm welcome with the comfort of home!!
Pros:

Awesome place with great perks!!

2025-10-09 • via Nuitee