Vienna House Easy by Wyndham Dortmund City

Hotels
Vienna House by Wyndham
8.2 (810 reviews)
102-104 Kampstrasse , Dortmund , de

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Pet bowls
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Central location
Cons:
Issues with cleanliness
Amenities lacking
Breakfast quality poor

Categories

Cleanliness
7.34
Multiple mentions of cleanliness but also complaints about items such as hairdryers and external noise affecting the experience.
Service
8.81
Generally positive comments about friendly staff, although there were issues with billing.
Location
9.35
Frequent praises about convenient and central location, enhancing overall satisfaction.
Room Quality
8.3
Rooms described as clean and comfortable, but some complaints of wear and tear.
Amenities
7.33
Lack of certain amenities like a bar and functional hairdryers noted; some items missing from rooms.
Value for Money
8.79
Overall value perceived as fair for the pricing, despite some areas needing improvement.
Food and Beverage
6.84
Breakfast dissatisfaction due to quality issues; many guests expected better options.
Overall Experience
8.81
Guests express overall satisfaction with key aspects despite some negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:51

Property Description

Central Location
Located in the heart of Dortmund, NYCE Hotel Dortmund City offers easy access to major attractions such as Dortmund U-Tower, Central Station, and the Museum of Art & Cultural History.

Comfortable Accommodation
Each room at the hotel is thoughtfully equipped with modern amenities including a flat-screen TV, a desk, and a private bathroom. Guests can also enjoy the convenience of a safety deposit box in their rooms.

Convenient Services
Guests can start their day with a delicious buffet breakfast and stay connected with complimentary WiFi throughout the property. The multilingual staff at the 24-hour front desk ensures a smooth and hassle-free stay for guests speaking German and English.

Experience the perfect blend of comfort and convenience at NYCE Hotel Dortmund City. Book now for an unforgettable stay in Dortmund!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 810 reviews
Cleanliness: 7.34
Service: 8.81
Location: 9.35
Room Quality: 8.3
Amenities: 7.33
Value for Money: 8.79
Food and Beverage: 6.84
Overall Experience: 8.81
S
Sabrina solo_traveller es
10
2026-05-30 via Nuitee
M
Mannobov solo_traveller de
10
2026-05-30 via Nuitee
S
Sabine couple de
8
2026-05-29 via Nuitee
O
Olena couple de
8
Можу порадити іншим.
Pros:

Розташування, всі необхідні речі в наявності.

Cons:

Не було кондиціонера

2026-05-28 via Nuitee
J
jan family_with_children de
8
Pros:

sehr citynah, dadurch bei geöffnetem fenster recht laut. geräumige, gut ausgestattete zimmer und abgeschlossener parkplatz.

2026-05-28 via Nuitee
A
Andreas extended_group de
8
Sehr gerne wieder!
Pros:

Das sehr nette Personal, bzw. der sehr freundliche Empfang.

Cons:

Der äußere Eindruck bei der Anreise.

2026-05-27 via Nuitee
I
Iuliana solo_traveller ro
7
Pros:

Micul dejun variat, locația aproape de gara cu legături directe către gara centrală ( centru Amsterdam).

Cons:

Nu s-a făcut in nici o zi curățenie in camera ( 3 nopti), personal arogant si nepregătit, deșii am avut rezervata si plătită o camera superioara inițial ne-au dat o camera standard si dupa multe insistente si explicații au schimbat camera si ne-au dat ceea ce plătisem.

2026-05-26 via Nuitee
B
benji family_with_children fr
10
2026-05-26 via Nuitee
M
Michelle couple de
2
Enttäuschender Aufenthalt in unangenehmer Umgebung
Pros:

Positiv hervorzuheben sind auf jeden Fall die freundlichen Mitarbeiter, der unkomplizierte Kontakt vor Ort, das faire Preis-Leistungs-Verhältnis sowie die gute und schnelle Anbindung an den Hauptbahnhof.

Cons:

Unser Aufenthalt an diesem Wochenende war leider sehr enttäuschend. Untergebracht waren wir im Nebengebäude im Erdgeschoss – direkt in einer Gegend, die auf uns extrem unsicher und ungepflegt wirkte. Vor dem Gebäude hielten sich dauerhaft Personen auf, die offensichtlich Drogen konsumierten, wodurch man sich als Gast alles andere als wohlgefühlt hat. Teilweise wurde man sogar angesprochen bzw. belästigt.

Die Umgebung war laut, schmutzig und insgesamt sehr unangenehm. Besonders enttäuschend war, dass uns an der Rezeption noch ein „sehr schönes Komfortzimmer“ angekündigt wurde. Die Realität sah leider ganz anders aus: Das Zimmer wirkte deutlich schlechter als die Zimmer im Hauptgebäude, war sehr hellhörig und insgesamt wenig einladend.

Natürlich kann ein Hotel nicht die komplette Umgebung kontrollieren, aber als Gast wünscht man sich zumindest ein Gefühl von Sicherheit, Sauberkeit und Ehrlichkeit bei der Beschreibung der Zimmer – das war hier leider überhaupt nicht gegeben. Für uns definitiv kein Aufenthalt, den wir wiederholen würden.

2026-05-26 via Nuitee
P
Pernilla couple se
7
Bra hotell mitt i centrum
Pros:

Perfekt läge. Rent och fint.
Sängen hade en stor fläck på sängbotten men annars var allt rent och städat

Cons:

Det tillkommer en city tax vid utcheckning på 5,30€:/natt

2026-05-26 via Nuitee
A
Alexandra couple hu
10
2026-05-25 via Nuitee
G
Gerald solo_traveller de
8
2026-05-25 via Nuitee
S
Sabine solo_traveller de
8
2026-05-25 via Nuitee
M
Maria extended_group ch
8
Pros:

Super Frühstücksbuffet, Zimmer tip top und sehr sauber

2026-05-24 via Nuitee
R
Rainer solo_traveller de
7
2026-05-24 via Nuitee
F
Fred solo_traveller de
8
2026-05-24 via Nuitee
N
Nermin solo_traveller ba
10
2026-05-24 via Nuitee
A
Alina couple ro
9
2026-05-24 via Nuitee
S
Sawitree solo_traveller th
7
2026-05-23 via Nuitee
J
Judit couple hu
9
2026-05-23 via Nuitee