Mercure Shanghai Hongqiao South

Hotels
•
Mercure
8.6 (121 reviews)
No 3069 Hong Xin Road Min Hang District Shanghai , Shanghai , cn

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great breakfast offerings
Friendly staff
Clean rooms
Cons:
Language barriers with staff
Noise disturbances
Distance from the city center

Categories

Cleanliness
8.38
Some reviews mentioned good cleanliness, but also noted issues such as a strong smell of smoke.
Service
8.75
Overall good service, but some staff had language barriers.
Location
8.39
Location was strategic, but some found it a bit far from central areas.
Room Quality
8.54
Generally good room quality, though some mentioned cold rooms and uncomfortable pillows.
Amenities
8.57
Amenities were positively viewed, although some lacked clarity in service.
Value for Money
8.63
Good value especially for the breakfast and other offerings.
Food and Beverage
8.98
Reviews highlighted the amazing breakfast options, highly rated by guests.
Overall Experience
8.55
A generally positive stay, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:22

Property Description

Convenient Location and Nearby Attractions
Mercure Shanghai Hongqiao South is just a short drive from Qibao Town and within easy reach of Xintiandi and People's Square, making it a perfect base for exploring the area.

Comfortable Rooms with Modern Amenities
Each room at Mercure Shanghai Hongqiao South is equipped with air conditioning, a TV, and a private bathroom, ensuring a comfortable stay for every guest.

On-Site Dining and Facilities
Enjoy a delicious buffet breakfast and Chinese or Korean cuisine at the hotel's restaurant, and take advantage of amenities like a sun terrace, fitness center, and meeting facilities.

Book your stay at Mercure Shanghai Hongqiao South for a delightful and convenient experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 121 reviews
Cleanliness: 8.38
Service: 8.75
Location: 8.39
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.63
Food and Beverage: 8.98
Overall Experience: 8.55
J
joel • family_with_children • fr
8
2026-07-01 • via Nuitee
T
Trini Puig Moreno • solo_traveller • es
6
2026-07-01 • via Nuitee
P
Pj • solo_traveller • cn
4
Disappointing and staff were not kind or helpful.
Pros:

The beds were comfy and it was nice to have restocked water and a few soda. The lobby had a nice area to congregate in.

Cons:

The staff at the front desk are horrible. I’ve stayed at many Mercure but this was a poor representation of the brand. The staff ignored used, wouldn’t greet us, couldn’t even crack a smile. On our last day when we extended our check out time by 1hr, they didn’t update our room cards so we were locked out and when we asked them to help, the lady said “she would let us into our rooms once we write a good review” and gave a small gift to try to bribe us. I explained I would give an honest review because I didn’t like the way she treated us. She immediately changed for trying to suck up to sullen again. I would not recommend this location if you’re not Chinese, they are not interested.

2026-06-27 • via Nuitee
M
MANSI • solo_traveller • th
10
2026-06-26 • via Nuitee
S
Szymon • couple • pl
1
2026-06-21 • via Nuitee
F
Fernando • couple • br
1
Pior experiência que já tive em hospedagem
Pros:

Enquanto não resolverem o problema da cobrança duplicada, não gostei de nada. Fico com a impressão que caí em um golpe dos grandes. Hotel não me responde mais, nem a Booking. Enquanto não for resolvido o problema não tenho condições de dizer o que gostei do hotel.

Cons:

Fizeram cobrança duplicada. Ao chegar no hotel a Booking já havia cobrado o preço dos quartos, a atendente me fez pagar novamente argumentando que a Booking devolveria o valor já pago. Já são mais de 60 dias, inúmeros contatos e o problema ainda não foi resolvido. O Hotel não responde as mensagens que mando. A Booking exige um documento do hotel, mesmo eu já tendo mandado todos os documentos que exigiram na primeira reclamação.

2026-06-09 • via Nuitee
F
Fernando • couple • br
1
Pior experiência de hospedagem que já tive
Pros:

Enquanto não resolverem o problema da cobrança duplicada, não gostei de nada. Fico com a impressão que caí em um golpe dos grandes. Hotel não me responde mais, nem a Booking. Quando o problema for resolvido posso ter claro o que gostei no hotel.

Cons:

Fizeram cobrança duplicada. Ao chegar no hotel a Booking já havia cobrado o preço dos quartos, a atendente me fez pagar novamente argumentando que a Booking devolveria o valor já pago. Já são mais de 60 dias, inúmeros contatos e o problema ainda não foi resolvido. O Hotel não responde as mensagens que mando. A Booking exige um documento do hotel, mesmo eu já tendo mandado todos os documentos que exigiram na primeira reclamação.

2026-06-09 • via Nuitee
J
julien • family_with_children • fr
8
Pros:

Le lit

Cons:

Emplacement moyen

2026-06-09 • via Nuitee
F
Fernando • couple • br
1
Sentimento terrível de ter caído em um golpe
Pros:

Enquanto não resolverem o problema da cobrança duplicada, não gostei de nada. Fico com a impressão que caí em um golpe dos grandes. Hotel não me responde mais, nem a Booking. Enquanto não for resolvido o problema não tenho condições de dizer o que gostei do hotel.

Cons:

Fizeram cobrança duplicada. Ao chegar no hotel a Booking já havia cobrado o preço dos quartos, a atendente me fez pagar novamente argumentando que a Booking devolveria o valor já pago. Já são mais de 60 dias, inúmeros contatos e o problema ainda não foi resolvido. O Hotel não responde as mensagens que mando. A Booking exige um documento do hotel, mesmo eu já tendo mandado todos os documentos que exigiram na primeira reclamação.

2026-06-09 • via Nuitee
J
JAGADHEESAN • couple • in
5
It was a average stay as during check in itself they created lot of confusions, we paddled along
Pros:

Breakfast was good and each day had a different spreads of snacks, fruits, juices

Cons:

As specifically mentioned in our request, we were at hotel property at 08:00 P.M. local time on May, 20th. Even at a delayed arrival, we were informed that rooms weren't ready and asked us wait for more than an hour. After a tiring day long journey from India to China, this was totally unexpected. The staffs were very much lethargic even after waiting for more than an hour which completely spoiled our expectations. Request to establish a transparent information to the guests for better preparations from our side. This was totally unexpected from a established property management group like Mercure

2026-05-31 • via Nuitee
S
Syrymbet • family_with_children • kz
6
Pros:

Персонал

Cons:

Скудный завтрак плохое расположение грязный район

2026-05-15 • via Nuitee
J
jahongir • couple • uz
9
2026-02-14 • via Nuitee
A
Andre • solo_traveller • pt
10
2026-02-08 • via Nuitee
K
Kastsiukevich • family_with_children • by
10
2026-01-25 • via Nuitee
S
sung ann • family_with_children • tw
9
2026-01-24 • via Nuitee
A
Alex • extended_group • zw
10
2026-01-23 • via Nuitee
U
uditha • solo_traveller • lk
9
Pros:

Nice breakfast, with many options. Helpful staff at the front desk and the hotel.

2026-01-20 • via Nuitee
B
Bhavani • solo_traveller • ae
10
2026-01-20 • via Nuitee
C
Christian • solo_traveller • ch
8
2026-01-19 • via Nuitee
J
JOSE MANUEL • extended_group • co
10
2026-01-19 • via Nuitee