Empire Suites @ Times Square

Hotels
•
Independent
6.2 (101 reviews)
07-04, 7th Floor, Berjaya Times Square, Jalan Imbi, Kuala Lumpur, 55100 , Kuala Lumpur , MY
60-016-6184467

listing image 1
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Children allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Designated smoking area
Concierge service
Outdoor pool - seasonal
See all facilities

Review Highlights

Pros:
Excellent Service
Nice room picture
Cons:
Need upgrade all equipment
Different room than booked

Categories

Cleanliness
4.34
Need upgrade all equipment.
Service
6.81
Standard quality for this hotel tier.
Location
6.85
Standard quality for this hotel tier.
Room Quality
5.3
In the picture the room we booked was nice, but when we arrived, they gave us a different room.
Amenities
7.83
Standard quality for this hotel tier.
Value for Money
5.79
Standard quality for this hotel tier.
Food and Beverage
7.34
Standard quality for this hotel tier.
Overall Experience
5.31
Overall sentiment reflects mixed feelings due to room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:32

Property Description

Recreational Opportunities: Experience luxury with our outdoor pool, sauna, and fitness center to unwind and rejuvenate.

Dining and Entertainment: Indulge in culinary delights at our in-house restaurant or opt for 24-hour room service. Sip on your favorite drink at the bar/lounge or poolside bar.

Convenience and Comfort: Enjoy complimentary Wi-Fi, housekeeping services, and explore nearby attractions like Berjaya Times Square and Pavilion Kuala Lumpur.

Book your stay at Empire Suites @ Times Square now for an exceptional blend of relaxation and entertainment.

Important information:

  • The seasonal pool will be open from January to December.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Smoking

    Smoking permitted

  • Guest type

    Essential workers only - NO

  • Children and extra bed policy

    Children welcome

See all policies

Location

Guest Reviews

6.2
Based on 101 reviews
Cleanliness: 4.34
Service: 6.81
Location: 6.85
Room Quality: 5.3
Amenities: 7.83
Value for Money: 5.79
Food and Beverage: 7.34
Overall Experience: 5.31
U
Umu Noraisyikin • extended_group • my
7
Pros:

Easy to get around , with plenty of facilities available . There are many restaurants inside TS Mall , making it convenient to find food. It’s also easy to go to Sungei Wang and access the monorail. The view is very nice, and all the cooking equipment is provided

Cons:

It needs improvement in several aspects. The bedsheets and furniture are quite old, and some areas in the bathroom are dirty. There are also many parts of the hotel that need better maintenance, and some areas are dusty.

2026-03-11 • via Nuitee
K
Kugan • couple • my
9
2026-03-01 • via Nuitee
R
RAMMOHAN • solo_traveller • my
9
Pros:

Friendly customer services

Cons:

Some patchy part of the building were not covered in full

2026-02-14 • via Nuitee
S
salem • solo_traveller • my
10
Very good service, they have high flexibility in dealing with people, the place is very clean, the place is beautiful an
Pros:

everything

Cons:

nothing

2026-02-11 • via Nuitee
N
noraini • extended_group • my
1
Pros:

Need ugrade all equipment

2025-10-03 • via Nuitee
M
Mahmud • couple • sg
8
2025-10-03 • via Nuitee
Y
yusri • couple • my
10
Pros:

excellent

2025-09-29 • via Nuitee
S
Sauragal • couple • my
8
2025-09-13 • via Nuitee
M
Malik • couple • id
2
Pros:

In the picture the room we booked was nice, but when we arrived, they gave us a different room/ I wish I was the only one who was given a room like this

2025-09-13 • via Nuitee
P
Pikahan • couple • my
1
2025-09-12 • via Nuitee
• extended_group • my
5
Pros:

Next time booking I need view KLcc

Cons:

Toilet still dirty

2025-07-12 • via Nuitee
S
Siti • couple • my
7
2025-07-06 • via Nuitee
M
Muhammad • family with young children • my
9
Superb
2025-06-23 • via Nuitee
A
Abdul • family with young children • sg
7
Excellent stay
Pros:

Convenient location

Cons:

A bit old furniture n rough sofa covering need to replace looks 10 years n beyond !!

2025-06-12 • via Nuitee
Z
Zaid • with friends • iq
9
Superb
2025-06-03 • via Nuitee
K
Keish • solo traveller • my
9
Superb
2025-05-31 • via Nuitee
L
Lynn • young couple • my
8
Very good
2025-05-21 • via Nuitee
A
Abdul • young couple • my
5
Passable
2025-05-16 • via Nuitee
H
Haikal • young couple • my
10
Exceptional
2025-05-15 • via Nuitee
M
Muneer • with friends • my
10
Exceptional
2025-05-13 • via Nuitee