Ailen Garden II Hotel

Very friendly but room were not that clean, mirror had toothpaste all over it and garbage under the bed. We were in the 5th floor so lots of stairs everyday! Location and price were good.

The staff were the most important. I do not know all their names, but they were always friendly and helpful when I required any assistance. They were always accommdating and helpful.

All listed facilities worked well in my room/accommodation.

Thank you.

I give up this place on my stay and rent a different hotel, because full of cigarette smoke and dirty. Not recommended

Very terribe. No elevator. First the gave me room in third floor with only one key room. Then, the AC stopped work after couple hours. Then, they gave me the other small room in fifth floor, I had to clamp up there with no elevator. Really made me mad. Because any time I went out and go back I have to clamp up to fifth floor. The towels, and bed very old and dirty. I booked 2 nights but I couldn't survive up to the second. I checked after the first night stayed. Overall, very bad. No toilets paper. And only one old towel per person stay.

Quick and easy check-in/check-out. Very prompt service for requests for towels, etc. The staff man this hotel and Ailen Garden 1 a couple doors down. When there wasn't a staff member in AG 2, there was always one outside of AG 1 to come right over and help. It had all basic amenities (AC, wifi, hair dryer, etc), plus a fridge that worked well, and a safe (it's small, but it's secured to the closet floor, so someone couldn't just grab it and go). Perfect location to nightlife, restaurants, bus stops, parks. It's not the Ritz, but it's appropriate for the price you pay. Would stay again.

The location is good there is a lot of good restaurants around there..
There is not elevator for luggage

helpful host easy access to bui vien st

Terrible

Everything

Value for money hotel. Had taken the family room which was very spacious. Excillent location. The hosts are very friendly and always eager to help. Would certainty recoment this place.

Ok

This is the fourth or fifth time I’ve stayed at the Ailen Garden or Ailen Garden II, always through Expedia. Every time I stay there they adjust my room type. Sometimes it doesn’t inconvenience me. This time I ordered a triple twin, because it was my birthday, and I expected friends. They downgraded me to one double bed and put me on the 6th floor without an elevator. As I was going out I complained and said they needed to quit doing that, and that they needed to refund the difference in price. They said oh let’s move to the other hotel, we have a room like that there. I said no. I’m going out, and I wasn’t climbing their stairs to move my stuff. I wanted my money refunded back to the price of the room they gave me. On checkout the manager argued with me for a half an hour and finally agreed to refund the five bucks, but they haven’t yet done it. They always say, “Why you don’t call us, you stayed with us before?” However I like using Expedia and my USA credit card when I travel in Vietnam. Besides that their towels stink. I won’t stay there again.

Friendly staff. Great location. Great place if your on a budget and location is fantastic.

Central 20 meters to the barstreet.

No elevator

Hotel is conveniently located, it's easy to walk to most places in the city and there's loads of restaurants and bars around. Staff there were incredibly friendly and made you feel welcome immediately. The room was basic but there's nothing to complain about. All in all very good hotel at a reasonable price.

The staff was outstanding. Vi and Mimi were so accomodating and always helpful. The hotel is in a great location and is good value.

We didn't expect much because it was a 2 star but we were on the top floor and it was so hot! We had A/C but it took a really long time to cool down the room every time. After the first day my wife actually wanted to leave and get another hotel. We stuck it out one more night and ended up checking out a 1 night early.

The staff was very friendly and helpful though.

hotel was easy to find. check in was quick. room was spacious and clean. vicinity has nice food stalls, cafes, convenience shops and pubs. u can book tour trips easily at the hotel. cinema available 15 mins down the road.

Booked this hotel and got reallocated to the rooms above the hotel which is under a different name and 2 star and no way close to the advertised pictures. Not clean and would not recommend.

We stayed here for 5 nights, and couldn’t really fault it!

It seems to be a family run hotel, and everyone we encountered were very friendly and helpful. What also helps is they appear to double up as a travel service so we ended up booking 2 separate tours (Co Chi Tunnels and Mekong Delta), both of which were superb. Both tours someone met you at the hotel which was even better.

The room was clean and looked fairly new. Came with a fridge and a safe for keeping valuables in. Did notice some rubbish underneath the bed, which was the only downside to the room.

There is no lift, so be prepared for a good workout if you’re on the top floor!

Location was fantastic, just a 2 min walk from the main bars and restaurants. But be warned, this was hard to find!! Do not use google maps as it will tell you it’s 100 yards down the road. Best way to find it is to locate the Burger King, turn left out of it and there is a darkish alley where you’ll find the hotel.

All in all, a great stay in a great location.