Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Overpriced
Limited breakfast variety

Categories

Cleanliness
7.5
The shower floor and walls had mould and there was a mouldy smell in the bathroom.
Service
9
The staff was described as friendly and helpful, contributing positively to the experience.
Location
8.5
The location was noted to be close to the railway station and the city center, despite some concerns about the surrounding area.
Room Quality
8
Rooms were spacious but decor was simple and some rooms had maintenance issues.
Amenities
8
Amenities like a good breakfast were mentioned but with room for improvement.
Value for Money
7.5
Some reviews suggested the hotel was overpriced for the quality received.
Food and Beverage
7.5
Breakfast options were good but could benefit from more variety.
Overall Experience
8
Overall satisfaction was high despite some issues, reflecting a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:56

Property Description

Luxurious Amenities
Hotel San Michele offers a range of luxurious amenities including concierge services, allergy-free rooms, and a terrace for guests to enjoy.

Modern Comforts
Guests can expect modern comforts in the air-conditioned rooms, such as a flat-screen TV, a minibar, and a private bathroom with a bidet.

Convenient Location
Situated near popular attractions like San Gregorio Armeno and Naples National Archeological Museum, Hotel San Michele is the perfect choice for travelers looking to explore Naples.

Experience luxury and convenience at Hotel San Michele. Book your stay now to enjoy a memorable experience in Naples.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 736 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 8
Amenities: 8
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 8
B
beppe71gg • extended_group • it
9
Ottima struttura
Pros:

Struttura in posizione comoda per il centro e situata a pochi minuti dalla metro del duomo. La colazione ricca e variegata. Personale gentile e premuroso

Cons:

Nulla da dire

2026-03-13 • via Nuitee
T
Tigran Harutyunyan • couple • am
7
2026-03-12 • via Nuitee
G
Graham • couple • gb
9
2026-03-10 • via Nuitee
A
Artyom • couple • am
10
Pros:

We stayed 1 night. The location was perfect. The staff was very cool and helpful.

2026-03-08 • via Nuitee
J
Julian • extended_group • ar
8
Pros:

Todo bien. Personal de recepción super amable. Habitaciones amplias.

Cons:

El desayuno flojo. Si vuelvo no lo pagaría. Pocas opciones, no reponen y el personal se "esconde"

2026-03-07 • via Nuitee
N
NICOLAS • solo_traveller • pl
8
Correcta. Volveria
Pros:

La ubicación. El persona de recepción es muy bueno. Recomiendan, saben lo que dicen. Perfecto

Cons:

El desayuno sin dudas es lo más flojo del hotel

2026-03-06 • via Nuitee
A
Angela • extended_group • it
10
2026-03-02 • via Nuitee
C
Carlos • family_with_children • us
10
2026-03-02 • via Nuitee
G
Gonzalo • couple • es
8
2026-02-24 • via Nuitee
C
Caroline • family_with_children • fr
10
Je recommande l’hôtel à 100%
Pros:

Personnel sympathique et serviable
Le ménage dans les chambres très bien
Chambres spacieuses et confortables

Cons:

Ras

2026-02-24 • via Nuitee
M
Miguel • extended_group • es
9
2026-02-22 • via Nuitee
M
Massimo • couple • it
7
2026-02-14 • via Nuitee
D
David • extended_group • es
8
Pros:

L'amabilitat del personal de recepció. L'habitació era molt gran

Cons:

Estaven fent obres a recepció, però aixo s'entén i no és cap problema. L'esmorzar és una mica just, potser caldria una mica més de varietat.

2026-02-10 • via Nuitee
R
ROY • couple • fr
6
L’hôtel est bien placé, ke personnel charmant nous sommes tombés au mauvais moment ! Cnest dommage !
Pros:

L’emplacement est très bien. Le personnel est très agréable

Cons:

Des travaux importants en cours durant notre séjour perturbant la bonne marche de l’hôtel ! Petit déjeuner plus en buffet et sur une table mange debout, ménage oublie une fois, coupure d’eau.

2026-02-09 • via Nuitee
S
Soegiharto • couple • au
7
Recommended.
Pros:

Good value for money.

Cons:

A bit far from station.

2026-02-08 • via Nuitee
G
gaia • family_with_children • it
8
Pros:

Posizione, front desk disponibile

2026-01-27 • via Nuitee
G
Girolamo • extended_group • it
9
2026-01-25 • via Nuitee
C
Cagnoni • extended_group • it
10
Pros:

La posizione della struttura è eccezionale, abbasta vicino alla stazione per andarci a piedi ma abbastanza lontana da essere un luogo tranquillo. Dall’hotel si entra quasi subito lungo le vie più caratteristiche, avendo comunque la tranquillità necessaria durante la notte.

2026-01-25 • via Nuitee
L
LUCIA • couple • es
8
Pros:

Ubicación: 20min del centro histórico, tiene varios restaurantes cerca
Habitación: grande y limpia
Desayuno: normal, variedad limitada pero bien
Personal de recepción: muy amable, nos dieron recomendaciones para cenar e indicaciones. También nos dejaron dejar las maletas durante el dia de la salida

Cons:

_

2026-01-25 • via Nuitee
C
Caterina • couple • it
6
2026-01-25 • via Nuitee