Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Business center
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Overpriced
Limited breakfast variety

Categories

Cleanliness
7.5
The shower floor and walls had mould and there was a mouldy smell in the bathroom.
Service
9
The staff was described as friendly and helpful, contributing positively to the experience.
Location
8.5
The location was noted to be close to the railway station and the city center, despite some concerns about the surrounding area.
Room Quality
8
Rooms were spacious but decor was simple and some rooms had maintenance issues.
Amenities
8
Amenities like a good breakfast were mentioned but with room for improvement.
Value for Money
7.5
Some reviews suggested the hotel was overpriced for the quality received.
Food and Beverage
7.5
Breakfast options were good but could benefit from more variety.
Overall Experience
8
Overall satisfaction was high despite some issues, reflecting a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:56

Property Description

Luxurious Amenities
Hotel San Michele offers a range of luxurious amenities including concierge services, allergy-free rooms, and a terrace for guests to enjoy.

Modern Comforts
Guests can expect modern comforts in the air-conditioned rooms, such as a flat-screen TV, a minibar, and a private bathroom with a bidet.

Convenient Location
Situated near popular attractions like San Gregorio Armeno and Naples National Archeological Museum, Hotel San Michele is the perfect choice for travelers looking to explore Naples.

Experience luxury and convenience at Hotel San Michele. Book your stay now to enjoy a memorable experience in Naples.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8
Based on 870 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 8
Amenities: 8
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 8
R
Roelof • extended_group • nl
7
Heerlijk!
Pros:

Vriendelijk personeel, schoon , leuk ingericht. Mooi hotel!

Cons:

Prima hotel, maar de locatie was een beetje rommelig. Maat ach… dat is Napels

2026-10-29 • via Nuitee
V
Viajera_A • extended_group • at
8
2026-10-28 • via Nuitee
L
laetitia • couple • fr
8
Bien placé pour découvrir Naples
Pros:

Emplacement
Petit déjeuner sur le rooftop
Garde des valises.

Cons:

Wifi capricieux
Isolation phonique à améliorer
Pas d alèse entre matelas et drap housse.

2026-10-27 • via Nuitee
M
Marie Elisabeth • family_with_children • fr
9
Hôtel ne méritant pas 4 étoiles
Pros:

L’accueil et le personnel très agréable

Cons:

L’état de la salle de bain laissait à désirer notamment les joints en mauvais état et l’équipement (porte manteaux meuble de rangement) insuffisant

2026-10-26 • via Nuitee
S
Sidonie • extended_group • fr
7
Pros:

L'accueil et le personnel amical et serviable. Le lit et la propreté

Cons:

L'odeur, le bruit, l'absence de volet, et l'emplacement dans la ville très sale.

2026-10-24 • via Nuitee
C
Christoph • family_with_children • de
7
2026-10-24 • via Nuitee
M
Marion • family_with_children • be
7
2026-10-24 • via Nuitee
Åse Marie • couple • no
10
2026-10-23 • via Nuitee
P
Philip • extended_group • us
7
The hotel was clean and convenient to the historical area. The desk staff were very friendly and helpful. Breakfast need
Pros:

Location was great in the historic area. The staff was great and responsive to anything we needed.

Cons:

The room was a little short on electrical outlets for all the devices we use these days that need charging. That issue was minor. Breakfast was included, however it was disappointing and sub-par. It was apparent the goal was to minimize. The variety, quantity and quality of food selections fell short. We expected a more enjoyable breakfast experience with this class of hotel.

2026-10-23 • via Nuitee
T
Tua Maria • extended_group • fi
8
Det perfekta läget gjorde det möjligt att se en hel del av Napolis sevärdheter, gående och med metro.
Pros:

Läget var utmärkt.

Cons:

Frukosten litet knappmen helt okey.

2026-10-20 • via Nuitee
J
julie • couple • au
8
Pros:

The reception staff were very helpful and pleasant

Cons:

Thestsff servicing the breakfast area were rude and awful. One wowan in particular told patrons off for putting a cup down on a table when they eere trying to clean up spilt juice. Just rude and unbelievable.

2026-10-20 • via Nuitee
A
Ana • extended_group • pt
9
2026-10-19 • via Nuitee
H
HAGOP • solo_traveller • it
9
2026-10-15 • via Nuitee
V
Viola Maria • extended_group • it
8
Città da vivere ....
Pros:

Colazione OK...posizione FANTASTICA...personale molto gentile

2026-10-12 • via Nuitee
V
Vittorio Gromis • solo_traveller • it
8
2026-10-11 • via Nuitee
C
Corina • solo_traveller • be
6
2026-10-11 • via Nuitee
F
freeolly • couple • it
9
Posizione strategica e staff competente e molto gentile
Pros:

camera molto amplia. posizione centrale vicina alla stazione e a Spaccanapoli comodissima. Personale molto disponibile e professionale. Colazione in terrazza panoramica molto apprezzata.

Cons:

arredamento un po' retrò e datato e luci fredde nella camera un po' fastidiosa.

2026-10-11 • via Nuitee
M
Molly • solo_traveller • be
7
Pros:

Prima locatie, ontbijt, heel vriendelijk personeel

Cons:

Grootte van de kamer

2026-10-08 • via Nuitee
C
Catherine • couple • fr
6
Pros:

Bien situé. Bon petit déjeuner.

Cons:

Quartier très populaire.

2026-10-08 • via Nuitee
L
luis87david • solo_traveller • ar
9
2026-10-07 • via Nuitee