Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Overpriced
Limited breakfast variety

Categories

Cleanliness
7.5
The shower floor and walls had mould and there was a mouldy smell in the bathroom.
Service
9
The staff was described as friendly and helpful, contributing positively to the experience.
Location
8.5
The location was noted to be close to the railway station and the city center, despite some concerns about the surrounding area.
Room Quality
8
Rooms were spacious but decor was simple and some rooms had maintenance issues.
Amenities
8
Amenities like a good breakfast were mentioned but with room for improvement.
Value for Money
7.5
Some reviews suggested the hotel was overpriced for the quality received.
Food and Beverage
7.5
Breakfast options were good but could benefit from more variety.
Overall Experience
8
Overall satisfaction was high despite some issues, reflecting a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:56

Property Description

Luxurious Amenities
Hotel San Michele offers a range of luxurious amenities including concierge services, allergy-free rooms, and a terrace for guests to enjoy.

Modern Comforts
Guests can expect modern comforts in the air-conditioned rooms, such as a flat-screen TV, a minibar, and a private bathroom with a bidet.

Convenient Location
Situated near popular attractions like San Gregorio Armeno and Naples National Archeological Museum, Hotel San Michele is the perfect choice for travelers looking to explore Naples.

Experience luxury and convenience at Hotel San Michele. Book your stay now to enjoy a memorable experience in Naples.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 804 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 8
Amenities: 8
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 8
S
Silvia • extended_group • it
10
2026-05-14 • via Nuitee
A
Ana • couple • es
9
2026-05-14 • via Nuitee
D
Dr.Stefanie Theis co • couple • de
4
Nie wieder
Pros:

Bei der Ankunft hat man uns ein unterirdisches Zimmer, sah aus wie eine Abstellkammer und einer abenteuerlichen Stiege zum oberen Geschoß, wo das Bett war , gegeben mit der Bemerkung dieses Zimmer sei besser als das Standard Zimmer über booking com.
Auf Beschwerde wurde mir erklärt, man habe kein anderes Zimmer. Wir haben dann ab dem nächsten Tag dann doch wegen wiederholter Beschwerde das Standard - Zimmer erhalten. Das war zumindest auf einer Etage und etwas besser, wobei das Bad als irgendwie umgebautes wohl ehemals behindertengerechtes Bad ebenfalls gewöhnungsbedürftig war. Das Frühstück bestand zu 90% aus überzuckertem Kuchen. Die Kaffeemaschine hat nur am letzten Tag leidlich funktioniert, ansonsten konnte man den Kaffee nicht trinken. Mir drängt sich der Verdacht auf, dass bei Buchungen über Booking com die Gästen möglicherweise wegen der hohen Gebühren die Booking com verlangt, immer nur die schlechtesten Zimmer erhalten.
Das ist mir ja auch schon in Halle im Hotel Wasserturm so gegangen.
Ich werde voraussichtlich nicht mehr über bookung com buchen, weil die Bilder der Zimmer im Internet mit der Realität wenig zu tun haben und man den Hotels quasi ausgeliefert ist.
Positiv: Man hat uns ein sehr günstiges Taxi zum Flughafen organisiert.

Cons:

Zimmer, Frühstück

2026-05-11 • via Nuitee
G
giovanni • couple • it
6
Mi adpettavo di meglio per un 4 stelle
2026-05-10 • via Nuitee
A
Angelo • family_with_children • it
9
Consigliatissimo, cortesia e ospitalità
2026-05-10 • via Nuitee
C
Carlo Maltoni • couple • it
9
Tutto molto bene
Pros:

Colazione abbondante.

Cons:

Frigorifero in camera rumoroso la notte.

2026-05-09 • via Nuitee
B
Busra • family_with_children • nl
6
Grote kamer
Pros:

Op loopafstand bezienswaardigheden en een grote kamer.

Cons:

Hotel was in een ghetto buurt en geen parkeerplaats en duur ook per dag. (Wel valetservice naar een parkeerplaats). Bed kraakte ook heel erg.

2026-05-08 • via Nuitee
A
Alex • extended_group • es
9
Un lugar precioso en el centro
Pros:

La ubicación es espectacular, la comodidad de las habitaciones y el trato del personal

Cons:

Nada

2026-05-04 • via Nuitee
G
Giuseppe • extended_group • it
8
2026-05-04 • via Nuitee
M
Marina • couple • es
7
Pros:

Las instalaciones estan muy bien, quizas las habitaciones un poquito pequeñas. La ubicación está bien porque queda cerca de la estación central, pero queda un pelin lejos de todas las cosas turísticas andando (a unos 30’ - 40’). El personal muy amable.

2026-05-03 • via Nuitee
M
Martina • family_with_children • sk
9
Super
Pros:

Skvela lokalita
Velmi ochotny personal hlavne na recepcii, pri ranajkach uz trosku po anglicky nerozumeli, ale dalo sa:)
Obrovska izba
Velmi ciste
Celkovo super
Ponukli nam aj zabookovanie taxi z hotela na letisko, cenovo to bolo rovnake ako ist busom. Taxi prisiel nacas, vsetko dokonalo rozplanovane

Cons:

Ranajky by mohli byt lepsie a pestrejsie. Kazdy den bolo to iste, co by ani nevadilo, ale bolo tam strasne vela sladkeho a nikto to nechcel. Zo zeleniny tam bola iba uhorka a rajcina. Pecivo - velmi malo. Kava super. Keby zrusili mnoho sladkeho a nahradili inym, bolo by to lepsie.

2026-05-02 • via Nuitee
A
Ann • family_with_children • se
7
Pros:

Nice building in good location in the old town, close to the train station and great pizza restaurants. Nice with rooftop area for breakfast.

Cons:

The guests above us had a party until early morning hours, making it difficult to sleep.

2026-05-02 • via Nuitee
T
Tessa • family_with_children • nl
10
2026-04-29 • via Nuitee
A
Alex • family_with_children • it
8
Pros:

Stanze belle e grosse, ottimo personale gentile

Cons:

Niente in particolare .

2026-04-29 • via Nuitee
C
Chiara • couple • it
8
2026-04-28 • via Nuitee
P
pierluigi • family_with_children • it
10
Ottima posizione per visitare il centro di Napoli
Pros:

Tutto, in particolare posizione, pulizia e gentilezza dello staff

Cons:

Nulla

2026-04-27 • via Nuitee
R
Raffaele • couple • it
10
2026-04-27 • via Nuitee
C
Céline • solo_traveller • fr
8
2026-04-25 • via Nuitee
D
Desiree • extended_group • br
10
2026-04-24 • via Nuitee
M
MARIA ISABEL • solo_traveller • es
8
Pros:

La ubicación y el personal. Muy agradables

2026-04-23 • via Nuitee