BISHA, a Luxury Collection Hotel, Toronto

Hotels
Luxury Collection
9.2 (429 reviews)
80 Blue Jays Way , Toronto , ca

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Unclean room
Breakfast not included

Categories

Cleanliness
8.46
Comments indicate poorly maintained and unclean room, leading to a lower score.
Service
10
Staff received high praise for being friendly, helpful, and accommodating.
Location
9.93
The location was frequently appreciated by guests, contributing positively.
Room Quality
8.97
Some rooms received praise, but issues with specific views lowered the rating.
Amenities
9.42
Amenities like the rooftop pool and restaurant received mixed reviews.
Value for Money
8.95
Expectations were not fully met regarding the advertised features.
Food and Beverage
7.91
Breakfast not included and mixed reviews on food offerings affected the score.
Overall Experience
9.96
Most guests had a fantastic stay despite some issues, leading to a strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:34

Property Description

Luxurious Accommodations
Indulge in the sophisticated charm of Lenny Kravitz-designed guestrooms at Bisha Hotel, offering a unique blend of comfort and style for a memorable stay.

Dining and Entertainment
Savor culinary delights at the Destination Restaurant, unwind at the exquisite lobby lounge, and enjoy panoramic city views at the rooftop restaurant with a refreshing pool - a perfect setting for a remarkable dining experience.

Prime Location
Immerse yourself in Toronto's vibrant entertainment district, with premier shopping, dining, and cultural attractions just steps away. Explore the city with ease, as popular landmarks like Rogers Centre and Scotiabank Arena are within walking distance.

Experience the epitome of luxury and convenience at Bisha Hotel Toronto. Book now to elevate your travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 65 per day.

Location

Guest Reviews

9.2
Based on 429 reviews
Cleanliness: 8.46
Service: 10
Location: 9.93
Room Quality: 8.97
Amenities: 9.42
Value for Money: 8.95
Food and Beverage: 7.91
Overall Experience: 9.96
C
Cleide solo_traveller mz
8
Boa, porém, podia ter sido melhor.
Pros:

O atendimento dos funcionários.

Cons:

A limpeza foi deficiente.

2026-01-30 via Nuitee
G
guido couple it
7
Non indimenticabile
Pros:

Struttura esternamente di pregio , eleganza un po’ datata all interno

Cons:

A causa anche della inefficienza di Booking , che usa le comunicazioni attraverso l app solo quando torna di comodo, ho subito un downgrade della stanza e solo dopo mie rimostranze sono riuscito a farmi accordare una riduzione di prezzo. Attitudine dello staff dell hotel e di booking non all altezza delle aspettative

2026-01-19 via Nuitee
A
Anna solo_traveller ru
5
Pros:

Comfortable bed, a full minibar with a large selection!

Cons:

No slippers in the room!!! The room is very dark, the light controls are inconvenient. The view from the window is onto the neighboring building, and it is impossible to open the curtains.

2026-01-09 via Nuitee
N
Neus couple es
10
Sofisticat però amb totes les comoditats per una estada perfecta.
Pros:

L’ubicació, el personal i el matalàs

Cons:

L’esmorzar no estava inclòs

2025-12-30 via Nuitee
B
Babak couple ca
10
2025-12-16 via Nuitee
Y
YUNA couple ca
10
2025-12-15 via Nuitee
F
Freek solo_traveller nl
8
2025-12-11 via Nuitee
D
Dang couple ca
10
2025-12-10 via Nuitee
C
CHRIS couple ca
10
2025-12-08 via Nuitee
K
Kayan couple gb
10
2025-12-01 via Nuitee
M
Masumi solo_traveller ca
10
Pros:

The woman at reception who checked us in was excellent. The restaurant, Kost, is excellent.

2025-10-13 via Nuitee
S
Sylvia family_with_children ca
10
My favourite hotel!
Pros:

Fantastic staff so very helpful and friendly. What an amazing hotel we just loved everything about it. Its our new favourite in Toronto!

Cons:

Nothing it was perfect

2025-10-07 via Nuitee
T
templer couple ca
10
2025-09-28 via Nuitee
S
Samantha
10
superior stay
Pros:

Service was unbelievable from check in, to cocktails and valet. Hotel is beautiful and a better stay could not have been had.

2025-09-27 via Nuitee
A
Adam partner
10
Pros:

Incredible hotel - unique situation in that we had a medical emergency and the staff was extremely helpful and generously accomodating. We cannot wait to return soon.

2025-09-23 via Nuitee
N
nicholas partner
10
Pros:

Beautiful place

2025-09-22 via Nuitee
G
Geetansh
2
Pros:

I recently stayed at the Bisha Hotel, and my experience was far from satisfactory. I booked a room specifically advertised with a city view, but the room I received had a very disappointing and obstructed view. It felt like a bait-and-switch tactic, which is unacceptable for a hotel of this supposed caliber.my stay at the Bisha Hotel was a complete letdown. The false advertising regarding the city view, combined with the poorly maintained and unclean room, made for a terrible experience. Worst Experience with The Manager DORIS AND NORBEJ front. Desk I would not recommend this hotel to anyone looking for a quality stay in the city. Save your money and book elsewhere.

2025-09-22 via Nuitee
R
Radek couple cz
10
Best view from roof top pool - it was amazing
2025-09-13 via Nuitee
A
Andrea couple de
8
2025-09-03 via Nuitee
A
Adrian partner
10
Pros:

Friendly and Clean environment, highly recommended for a wonderful experience.
They’re fast and friendly and always ready to help you out with anything. This place is marvelous and has amazing decor and views.

2025-09-02 via Nuitee