Hotel Indigo - Cardiff by IHG

Hotels
•
Hotel Indigo
8.9 (7708 reviews)
Dominions Arcade , Cardiff , gb
+44 871 942 9104

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Comfortable rooms
Cons:
Minor cleanliness issues
Bar closing early

Categories

Cleanliness
8.38
Some negative feedback about cleanliness in the room, but the overall impression was positive.
Service
9.35
Staff were consistently praised for their warmth, helpfulness, and friendliness.
Location
9.19
Multiple reviews highlighted the excellent location in the heart of Cardiff.
Room Quality
8.84
Rooms were often described as lovely, comfortable, and well-equipped.
Amenities
8.67
Amenities were positively noted, including the charming cafe and comfortable bar area.
Value for Money
8.63
Overall perception was that the hotel offered good value for the quality provided.
Food and Beverage
8.98
Breakfast was frequently praised, though noted to be pricey by some guests.
Overall Experience
9.15
Guests generally reported a wonderful stay with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:36

Property Description

Luxurious Accommodations
Hotel Indigo - Cardiff offers stylish rooms with modern amenities including air conditioning, flat-screen TVs, and plush bathrobes. Some rooms even feature a cozy seating area for relaxation.

Convenient Facilities
Guests can unwind at the terrace, stay active at the fitness centre, or enjoy a refreshing drink at the on-site bar. The 24-hour front desk ensures your needs are met promptly for a hassle-free stay.

Prime Location
Located just steps away from St David's Hall and Cardiff Castle, Hotel Indigo - Cardiff is the perfect base for exploring the city. With popular attractions like Motorpoint Arena Cardiff and Principality Stadium nearby, convenience is at your doorstep.

Book now to experience the perfect blend of luxury and convenience at Hotel Indigo - Cardiff.

Important information:

Please note the card used for the booking must be presented upon arrival for verification.

Booking via third party are required to fill in an authorization form prior to arrival. Please contact the property after booking.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Location

Guest Reviews

8.9
Based on 7708 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.19
Room Quality: 8.84
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.98
Overall Experience: 9.15
R
Randhir • solo_traveller • lk
9
A great option for a stay in central Cardiff.
Pros:

A well located hotel, superb room, very nice and helpful staff and an excellent breakfast spread.

Cons:

The area is in the centre of Cardiff and there were quite a food people who appeared to be drug-addicts living rough. They weren't bothering people but it led to a slight feeling of discomfort.

2026-08-29 • via Nuitee
P
Pascale • couple • gr
10
2026-08-29 • via Nuitee
M
Matthew • family_with_children • gb
10
2026-08-29 • via Nuitee
A
A.R. • solo_traveller • us
10
Wish there was an Indigo in every city.
Pros:

Perfect location 3 minutes from Cardiff Castle, and easy walking distance to trains, buses, and many many restaurants and amenities. Check in and out was smooth and easy and the room was very cozy and comfortable.

2026-08-29 • via Nuitee
N
Nnamdi • solo_traveller • gb
10
Very cool place
Pros:

Everything

Cons:

Fire alarm system

2026-08-29 • via Nuitee
F
Fiona • couple • gb
10
Very nice hotel in city centre
Pros:

Great central location. Fantastic staff

Cons:

Lack of parking - but used discounted q park ( needs done up )

2026-08-28 • via Nuitee
P
Pilar • family_with_children • es
9
Estupendo
Pros:

Todo genial, habitaciones amplias y bien equipadas. El baño con ducha cómoda. Las camas cómodas también, aunque en una de ellas se debieron olvidar de poner el muletón, pero por lo demás todo excelente. Personal muy amable y dispuesto. Lo recomendaría sin duda, muy buena relación calidad-precio.

2026-08-28 • via Nuitee
T
Toby • solo_traveller • gb
10
2026-08-27 • via Nuitee
A
Aleš • couple • cz
9
Jinak spokojenost, doporučujeme
Pros:

Hlavně lokalita,

Cons:

U snídaní malá pestrost pečiva
Pokoj bez okna a možnost větrat, pouze klimatizace

2026-08-27 • via Nuitee
K
Katie • solo_traveller • gb
10
2026-08-26 • via Nuitee
F
Filipp • solo_traveller • ru
8
2026-08-26 • via Nuitee
L
Lucy • solo_traveller • gb
10
Absolutely amazing!
Pros:

Beautiful room, so comfortable. Amazing shower. Great staff. What's not to like?

Cons:

Absolutely nothing!

2026-08-26 • via Nuitee
A
Alin Curcan • solo_traveller • ro
10
Pros:

Baia este mare, iar dusul excelent

2026-08-26 • via Nuitee
P
Petra • extended_group • de
4
Eigentlich ein gutes Hotel, sehr verschachtelt, alles zu finden glich einer Schnitzeljagd.
Pros:

Sehr nettes Personal, Zimmer sauber und sehr geschmackvoll eingerichtet.

Cons:

Die Lage des Hotels ist schrecklich. Sehr laut, Fenster waren nicht zum öffnen. Das Parkhaus in der Nähe war eine Zumutung und glich eher einer großen Toilette. Wir waren froh, dass unser Auto unversehrt geblieben ist, nachdem uns einige Autos mit eingeschlagenen Scheiben ins Auge fielen.

2026-08-24 • via Nuitee
O
Oytun • extended_group • tr
8
2026-08-24 • via Nuitee
J
Johanna • solo_traveller • at
8
2026-08-23 • via Nuitee
J
Jeff • couple • gb
10
2026-08-23 • via Nuitee
R
Robert • couple • au
10
2026-08-23 • via Nuitee
S
Suresh • solo_traveller • gb
10
2026-08-23 • via Nuitee
C
carol • solo_traveller • gb
10
Perfect
Pros:

Spotless and the young gentleman on reception was exceptional. Efficient and very friendly. Rooms were brilliant.

2026-08-22 • via Nuitee