Hotel Indigo - Cardiff by IHG

Hotels
Hotel Indigo
8.9 (7156 reviews)
Dominions Arcade , Cardiff , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Comfortable rooms
Cons:
Minor cleanliness issues
Bar closing early

Categories

Cleanliness
8.38
Some negative feedback about cleanliness in the room, but the overall impression was positive.
Service
9.35
Staff were consistently praised for their warmth, helpfulness, and friendliness.
Location
9.19
Multiple reviews highlighted the excellent location in the heart of Cardiff.
Room Quality
8.84
Rooms were often described as lovely, comfortable, and well-equipped.
Amenities
8.67
Amenities were positively noted, including the charming cafe and comfortable bar area.
Value for Money
8.63
Overall perception was that the hotel offered good value for the quality provided.
Food and Beverage
8.98
Breakfast was frequently praised, though noted to be pricey by some guests.
Overall Experience
9.15
Guests generally reported a wonderful stay with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:36

Property Description

Luxurious Accommodations
Hotel Indigo - Cardiff offers stylish rooms with modern amenities including air conditioning, flat-screen TVs, and plush bathrobes. Some rooms even feature a cozy seating area for relaxation.

Convenient Facilities
Guests can unwind at the terrace, stay active at the fitness centre, or enjoy a refreshing drink at the on-site bar. The 24-hour front desk ensures your needs are met promptly for a hassle-free stay.

Prime Location
Located just steps away from St David's Hall and Cardiff Castle, Hotel Indigo - Cardiff is the perfect base for exploring the city. With popular attractions like Motorpoint Arena Cardiff and Principality Stadium nearby, convenience is at your doorstep.

Book now to experience the perfect blend of luxury and convenience at Hotel Indigo - Cardiff.

Important information:

Please note the card used for the booking must be presented upon arrival for verification.

Booking via third party are required to fill in an authorization form prior to arrival. Please contact the property after booking.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 7156 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.19
Room Quality: 8.84
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.98
Overall Experience: 9.15
ساري solo_traveller sa
8
2026-04-11 via Nuitee
I
ines couple es
10
2026-04-11 via Nuitee
S
Samantha solo_traveller gb
10
A great city centre break that’s value for money.
Pros:

Clean, comfortable and the room was was well equipped with everything you might need.

2026-04-10 via Nuitee
N
Nadine solo_traveller ch
8
Pros:

Perfect location to discover Cardiff! Very friendly staff and modern hotel. The roof top bar is great as well.

Cons:

The parking situation is very confusing. They sent me a code and it said in the message that this was expired. I had to ask a few times how to go about it.

2026-04-09 via Nuitee
R
Ryan solo_traveller gb
10
2026-04-09 via Nuitee
L
Leila solo_traveller eg
10
Perfect stay
Pros:

Everything was perfect,Location,staff …

Cons:

Nothing

2026-04-09 via Nuitee
L
Linda family_with_children gb
7
Quick visit!
Pros:

Great location!

Cons:

Room nice but disappointingly could have done with a thorough c
lean

2026-04-08 via Nuitee
L
Lucy family_with_children gb
10
Pros:

The staff were excellent, really helpful and all lovely! Room was spotless, a wonderful size and had everything you could possibly want or need in a hotel room!

2026-04-08 via Nuitee
C
Christabell H solo_traveller gb
10
Pros:

Great sleep and location

2026-04-08 via Nuitee
S
Shaan family_with_children gb
10
2026-04-08 via Nuitee
C
Carl couple fr
10
Comfortable and convenient.
Pros:

Clean rooms, comfortable bed, great breakfast.

2026-04-08 via Nuitee
M
Maria Beatriz family_with_children pt
9
Cardiff downtown
Pros:

Simpatia dos funcionários e a dicas do staff à chegada! O
Pequeno-almoço é muito bom, vale a pena comprar a estádio com pequeno-almoço incluído! O Duche também é óptimo!

Cons:

Tirava os repetes dos quartos definitivamente, tornam o ambiente pesado e com pó! A zona muito central pode ser desconfortável conforme a hora do dia, com a presença de muitas pessoa indigentes, apesar disso foi muito agradável conhecer o parque e o castelo que está mesmo ao lado!

2026-04-08 via Nuitee
L
Libby couple gb
10
Great location for a shopping trip.
Pros:

Great location. Lovely decor and spacious.

2026-04-07 via Nuitee
O
Osama solo_traveller sa
8
2026-04-07 via Nuitee
M
Marcus couple fi
7
2026-04-07 via Nuitee
H
Hoare family_with_children gb
8
Pros:

Quirky decor and very friendly staff. Excellent location with bars, restaurants and Utilita Arena in walking distance Stayed as a couple. Arrived a little early so had chance to purchase a beer and enjoy the welsh themed memorabilia on show in the bar area. Would definitely recommend and stay again.

Cons:

The bed/mattress felt old and outdated compared to most other hotel beds who favour memory foam instead of the traditional hard spring mattress

2026-04-06 via Nuitee
J
Jordan couple gb
10
2026-04-06 via Nuitee
P
Pawel solo_traveller pl
10
2026-04-06 via Nuitee
C
Chris couple gb
8
We were pleasantly surprised at the quality, particularly given the value for money price.
Pros:

The location was very convenient and the place was locally focussed and relaxed.

2026-04-05 via Nuitee
S
Sylvie couple us
7
Definitely good value for the money in a central Cardiff location!
Pros:

Loved the decor! Super cool room with artifacts and photos relevant to the shipbuilding industry. There were complementary beverages and water in the mini bar including a G&T cocktail, white wine, beer and juice.

Cons:

The mattresses were overly soft for me, though that may be a plus for others. Our bathroom sink had a drainage problem, which was an “ick” factor. There were windows, but not to the outside and therefore no fresh air was available.

2026-04-05 via Nuitee