Hotel Indigo - Cardiff by IHG

Hotels
•
Hotel Indigo
8.9 (7562 reviews)
Dominions Arcade , Cardiff , gb
+44 871 942 9104

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Comfortable rooms
Cons:
Minor cleanliness issues
Bar closing early

Categories

Cleanliness
8.38
Some negative feedback about cleanliness in the room, but the overall impression was positive.
Service
9.35
Staff were consistently praised for their warmth, helpfulness, and friendliness.
Location
9.19
Multiple reviews highlighted the excellent location in the heart of Cardiff.
Room Quality
8.84
Rooms were often described as lovely, comfortable, and well-equipped.
Amenities
8.67
Amenities were positively noted, including the charming cafe and comfortable bar area.
Value for Money
8.63
Overall perception was that the hotel offered good value for the quality provided.
Food and Beverage
8.98
Breakfast was frequently praised, though noted to be pricey by some guests.
Overall Experience
9.15
Guests generally reported a wonderful stay with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:36

Property Description

Luxurious Accommodations
Hotel Indigo - Cardiff offers stylish rooms with modern amenities including air conditioning, flat-screen TVs, and plush bathrobes. Some rooms even feature a cozy seating area for relaxation.

Convenient Facilities
Guests can unwind at the terrace, stay active at the fitness centre, or enjoy a refreshing drink at the on-site bar. The 24-hour front desk ensures your needs are met promptly for a hassle-free stay.

Prime Location
Located just steps away from St David's Hall and Cardiff Castle, Hotel Indigo - Cardiff is the perfect base for exploring the city. With popular attractions like Motorpoint Arena Cardiff and Principality Stadium nearby, convenience is at your doorstep.

Book now to experience the perfect blend of luxury and convenience at Hotel Indigo - Cardiff.

Important information:

Please note the card used for the booking must be presented upon arrival for verification.

Booking via third party are required to fill in an authorization form prior to arrival. Please contact the property after booking.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 7562 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.19
Room Quality: 8.84
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.98
Overall Experience: 9.15
M
mark • couple • gb
8
2026-08-08 • via Nuitee
P
Pedro • couple • gb
8
2026-08-08 • via Nuitee
R
rebeca • solo_traveller • gb
4
2026-08-07 • via Nuitee
E
Elaine • solo_traveller • gb
10
Pros:

Lovely reception staff, very comfortable bed , very clean room ,

2026-08-06 • via Nuitee
R
Rowenna • solo_traveller • gb
10
Pros:

Everything! Esp quirky decor and esp items of Welsh historical interest

Cons:

Nothing

2026-08-05 • via Nuitee
C
Carlo • couple • gb
9
2026-08-05 • via Nuitee
D
Debbie • couple • gb
9
2026-08-05 • via Nuitee
C
charlene • solo_traveller • gb
10
Stay for the cricket
Pros:

Very clean and comfortable

Cons:

Lack of tea coffee in the room

2026-08-05 • via Nuitee
N
Nasim • couple • ca
10
Pros:

The location and the staffs

Cons:

I wish the shower was more clean

2026-08-05 • via Nuitee
A
Alex • couple • gb
9
2026-08-04 • via Nuitee
D
Debayan • couple • gb
10
2026-08-04 • via Nuitee
P
Paulina • extended_group • pl
10
2026-08-04 • via Nuitee
C
Christine • solo_traveller • gb
9
Pros:

The hotel was located in an arcade. This was closed at 8pm, and entry was by card. This gave added security, and I felt it would be especially good for lone female travellers .
The breakfast was excellent with very good service.
I loved the shower.

2026-08-04 • via Nuitee
K
kirstie • solo_traveller • gb
10
Pros:

The staff were extremely friendly and professional , the room and overall hotel was beautiful, fantastic location , very clean.

2026-08-03 • via Nuitee
A
Antony • extended_group • gb
7
Convienent
Pros:

In an arcade so noot a great entrance,room was good but pillows very hard.

Cons:

The pillows,they were like bricks

2026-08-03 • via Nuitee
A
Alison • family_with_children • gb
8
2026-08-03 • via Nuitee
S
Stacy • couple • us
9
Excellent staff
Pros:

The staff

Cons:

Confusing air conditioning

2026-08-03 • via Nuitee
T
Tomas • solo_traveller • gb
9
2026-08-03 • via Nuitee
K
Katie • couple • gb
4
Adequate for a night in Cardiff but overpriced
Pros:

The central location was good and the staff were lovely

Cons:

The rooms weren’t worth the cost. Only 1 robe in the room and the queen sized bed was only a standard double

2026-08-03 • via Nuitee
J
Jess • couple • gb
10
Excellent stay.
Pros:

Large, clean room in a great central location. Being “Guest of the day” was a lovely bonus too.

Cons:

Nothing.

2026-08-03 • via Nuitee