Hotel Indigo - Cardiff by IHG

Hotels
Hotel Indigo
8.9 (7392 reviews)
Dominions Arcade , Cardiff , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Comfortable rooms
Cons:
Minor cleanliness issues
Bar closing early

Categories

Cleanliness
8.38
Some negative feedback about cleanliness in the room, but the overall impression was positive.
Service
9.35
Staff were consistently praised for their warmth, helpfulness, and friendliness.
Location
9.19
Multiple reviews highlighted the excellent location in the heart of Cardiff.
Room Quality
8.84
Rooms were often described as lovely, comfortable, and well-equipped.
Amenities
8.67
Amenities were positively noted, including the charming cafe and comfortable bar area.
Value for Money
8.63
Overall perception was that the hotel offered good value for the quality provided.
Food and Beverage
8.98
Breakfast was frequently praised, though noted to be pricey by some guests.
Overall Experience
9.15
Guests generally reported a wonderful stay with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:36

Property Description

Luxurious Accommodations
Hotel Indigo - Cardiff offers stylish rooms with modern amenities including air conditioning, flat-screen TVs, and plush bathrobes. Some rooms even feature a cozy seating area for relaxation.

Convenient Facilities
Guests can unwind at the terrace, stay active at the fitness centre, or enjoy a refreshing drink at the on-site bar. The 24-hour front desk ensures your needs are met promptly for a hassle-free stay.

Prime Location
Located just steps away from St David's Hall and Cardiff Castle, Hotel Indigo - Cardiff is the perfect base for exploring the city. With popular attractions like Motorpoint Arena Cardiff and Principality Stadium nearby, convenience is at your doorstep.

Book now to experience the perfect blend of luxury and convenience at Hotel Indigo - Cardiff.

Important information:

Please note the card used for the booking must be presented upon arrival for verification.

Booking via third party are required to fill in an authorization form prior to arrival. Please contact the property after booking.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 7392 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.19
Room Quality: 8.84
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.98
Overall Experience: 9.15
I
IVANA couple gb
10
Pros:

We had a wonderful stay and the reception staff truly made it special. When we asked about a late check-out, they went above and beyond to make it happen without any fuss. What really impressed us was how prepared they were for Hyrox participants; we were greeted with thoughtful welcome goodies, which was such a lovely touch that showed they’d really put thought into their guests’ experience.

Cons:

Everything was great

2026-05-02 via Nuitee
J
Jane couple gb
10
Fabulous stay beautiful hotel
Pros:

Clean modern staff were friendly nothing too much trouble.

Cons:

All good nothing bad

2026-04-30 via Nuitee
K
Kelly couple gb
10
2026-04-30 via Nuitee
S
Shan couple gb
10
Lovely stay and would highly recommend this hotel
Pros:

Great Llittle hotel that exceeded our expectations. Lovely welcome from the reception staff and we were able to check in a little earlier so didn't have to tote our bag around. Quirky access to the room but we were given written instruction and once we figured it out there was no problem at all. The room was fab and comfortable. Location very central and easily accessible from our bus stop. All in all a lovely stay and we hope to return

Cons:

We should have booked for longer. Nothing to dislike about this lovely boutique hotel.

2026-04-29 via Nuitee
S
Sandra solo_traveller gb
10
2026-04-29 via Nuitee
N
Niklas solo_traveller se
9
Perfect for a night in Cardiff.
Pros:

Nice room and friendly and helpful staff.

Cons:

The entrance through the arcade looked a bit “trashy”. Not the best first impression.

2026-04-29 via Nuitee
P
Patricia solo_traveller ch
10
2026-04-29 via Nuitee
M
Marco couple it
10
Piacevolissimo soggiorno in un albergo affascinante, moderno e ricercato
Pros:

Posizione centralissima.

2026-04-28 via Nuitee
C
Carol Joanne extended_group au
10
2026-04-28 via Nuitee
F
Felipe solo_traveller pt
8
2026-04-27 via Nuitee
J
Jayne family_with_children gb
9
Pros:

Cooked breakfast not very appealing

2026-04-27 via Nuitee
J
Jasmine solo_traveller gb
10
2026-04-27 via Nuitee
W
Wanawsha couple gb
9
A lovely stay with friendly staff, great facilities, and an ideal location.
Pros:

The staff were incredibly kind and helpful. The rooms were comfortable and had everything we needed, and the location was perfect—close to all the main attractions, as well as many restaurants and shops.

Cons:

Nothing in particular—everything was great during our stay.

2026-04-27 via Nuitee
B
Beverley couple gb
9
Perfect for Central Cardiff stay
Pros:

Very convenient for places in Central Cardiff. Lovely welcoming and helpful staff.

Cons:

Difficult to find. It's in an arcade in the middle of shops, not where you expect the entrance to be

2026-04-27 via Nuitee
N
Natalie solo_traveller gb
10
2026-04-27 via Nuitee
B
Bethan couple gb
9
Pros:

Beautiful hotel, the decor is lovely and so patriotic! Staff we friendly and helpful! Location is perfect for city centre!

2026-04-26 via Nuitee
L
Lorraine couple gb
7
Comfortable stay,definitely go back 👍
Pros:

Central,lovely hotel,friendly staff.

Cons:

Had a twin room which they were happy to supply but disappointed with frosted glass with no view also the money you pay for a night stay there was no bottle water supplied.

2026-04-26 via Nuitee
R
Rush couple gb
7
Very friendly staff, great location and the rooms were spotless
Pros:

Nice location in the centre of the city close to all the shopping and eateries

Cons:

Parking for our group was close but as it’s not owned by the hotel it was around £40 per day

2026-04-26 via Nuitee
M
Madeleine solo_traveller gb
10
2026-04-26 via Nuitee
S
Sarah solo_traveller gb
7
Pros:

Central location, nice hotel

Cons:

Nothing not to like.

2026-04-26 via Nuitee