Holiday Inn Express - Grand Island by IHG

Hotels
Holiday Inn Express
8.5 (1258 reviews)
2761 Long Road , Niagara Falls , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly staff
Good breakfast options
Cons:
Noise from elevators
Issues with cleanliness
Breakfast quality varied

Categories

Cleanliness
7.89
Multiple mentions of cleanliness issues, including broken shower door and dirty walls.
Service
9.36
Staff were described as excellent and very friendly.
Location
8.9
Some reviews mention the location positively, though a bit isolated.
Room Quality
8.35
Rooms were generally large and comfortable, but some issues with noise.
Amenities
8.88
Facilities like pools and breakfast options were well received.
Value for Money
8.34
Views on value for money are mixed, some found it a bit pricey.
Food and Beverage
7.39
Breakfast was noted as disappointing in certain reviews.
Overall Experience
8.86
Overall, guests appreciated their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:19

Property Description

Convenient Location in Niagara Falls
Holiday Inn Express - Grand Island, an IHG Hotel, is conveniently located just 10 km from Niagara Falls Conference Center. Enjoy easy access to popular attractions and events in the area.

Modern Amenities for Comfort
Relax and unwind in the indoor pool or stay active at the fitness centre during your stay. With air conditioning in every room, a coffee machine, and free WiFi, comfort is guaranteed at Holiday Inn Express - Grand Island.

Convenience at Your Fingertips
From a 24-hour front desk and concierge service to a business centre and vending machines offering snacks and drinks, we ensure a hassle-free stay for our guests. Don't miss out on the sun terrace for a perfect way to start or end your day.

Book your stay at Holiday Inn Express - Grand Island, an IHG Hotel, for a memorable experience in Niagara Falls.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1258 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.86
B
Bolivar solo_traveller us
10
2026-07-18 via Nuitee
R
Rebecca family_with_children us
7
Overall we had a good stay, I would stay here again.The hotel was nice and we got a good price for our room. My only iss
Pros:

Clean and spacious room, friendly staff

Cons:

Hair in the shower and bathroom. Not enough tables for the breakfast area

2026-07-17 via Nuitee
S
Sweta family_with_children us
5
2026-07-15 via Nuitee
U
Ueth family_with_children us
7
Needs security
Pros:

The location was good

Cons:

Anyone can walk in without being stopped ie the delivery people can go up to someone room, no id was required whatsoever from any of my guests

2026-07-14 via Nuitee
M
Mohammed family_with_children us
8
2026-07-10 via Nuitee
S
Semiannikova family_with_children us
10
Perfect
Pros:

Service

Cons:

Nothing

2026-07-10 via Nuitee
I
Irina family_with_children us
10
Pros:

The breakfast was good, but overall we don’t feel this hotel deserves such a high rating.

Cons:

We were disappointed with our stay. Most of the shampoo, conditioner, body wash, hand soap, and lotion dispensers were empty or nearly empty when we checked in. We sent a message to the hotel, but never received a response, and nothing was refilled during our stay.

The room was spacious but felt cold and not very cozy. It also did not seem as clean as the reviews suggested.

The location was not convenient for visiting Niagara Falls. We had to drive across the toll bridge every time, while many hotels are much closer to the park and within walking distance of restaurants, shops, and other attractions. Grand Island felt quiet and isolated, so we would choose a hotel closer to the falls next time.

2026-07-10 via Nuitee
L
Luciano couple br
8
Bom
Pros:

Localização

Cons:

Chuveiro

2026-07-09 via Nuitee
P
paulet solo_traveller us
10
2026-07-08 via Nuitee
M
Mucahit couple us
7
2026-07-07 via Nuitee
J
Joe solo_traveller us
8
Pros:

The breakfast was one of the best hotel breakfasts I've had. A lot of variety.

Cons:

The rooms weren't as clean as I expected for the price Ii paid.

2026-07-06 via Nuitee
S
Sam extended_group us
4
Pros:

Not anything that I experienced staying there.

Cons:

The rooms smell and air conditioning is very loud. Floors and bathroom was not clean.

2026-07-06 via Nuitee
S
Srinivasaraghavan family_with_children gb
10
Very spacious well maintained highly recommended for family
Pros:

Value for money very spacious good for family stay breakfast included need own car

Cons:

Nil

2026-07-05 via Nuitee
M
Manisha A family_with_children us
10
Pleasant surprise
Pros:

Clean, well laid out, warm and friendly staff. One of the better holiday inn properties we have ever stayed in

Cons:

We booked this by mistake vs the one near Niagara Falls but we were eventually glad we booked this as it was so well maintained, spacious rooms, clean property

2026-07-05 via Nuitee
P
Pawel family_with_children us
9
2026-07-03 via Nuitee
N
Nicolas solo_traveller us
7
2026-06-29 via Nuitee
M
mukesh kumar extended_group us
8
2026-06-29 via Nuitee
N
Norin solo_traveller ca
7
2026-06-26 via Nuitee
R
Rengesh Babu family_with_children us
9
2026-06-25 via Nuitee
Y
Yolanda family_with_children us
9
2026-06-21 via Nuitee