Holiday Inn Express - Grand Island by IHG

Hotels
•
Holiday Inn Express
8.5 (1206 reviews)
2761 Long Road , Niagara Falls , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly staff
Good breakfast options
Cons:
Noise from elevators
Issues with cleanliness
Breakfast quality varied

Categories

Cleanliness
7.89
Multiple mentions of cleanliness issues, including broken shower door and dirty walls.
Service
9.36
Staff were described as excellent and very friendly.
Location
8.9
Some reviews mention the location positively, though a bit isolated.
Room Quality
8.35
Rooms were generally large and comfortable, but some issues with noise.
Amenities
8.88
Facilities like pools and breakfast options were well received.
Value for Money
8.34
Views on value for money are mixed, some found it a bit pricey.
Food and Beverage
7.39
Breakfast was noted as disappointing in certain reviews.
Overall Experience
8.86
Overall, guests appreciated their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:19

Property Description

Convenient Location in Niagara Falls
Holiday Inn Express - Grand Island, an IHG Hotel, is conveniently located just 10 km from Niagara Falls Conference Center. Enjoy easy access to popular attractions and events in the area.

Modern Amenities for Comfort
Relax and unwind in the indoor pool or stay active at the fitness centre during your stay. With air conditioning in every room, a coffee machine, and free WiFi, comfort is guaranteed at Holiday Inn Express - Grand Island.

Convenience at Your Fingertips
From a 24-hour front desk and concierge service to a business centre and vending machines offering snacks and drinks, we ensure a hassle-free stay for our guests. Don't miss out on the sun terrace for a perfect way to start or end your day.

Book your stay at Holiday Inn Express - Grand Island, an IHG Hotel, for a memorable experience in Niagara Falls.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1206 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.86
X
xiaowen • family_with_children • ca
9
2026-01-27 • via Nuitee
D
Darlene • couple • us
10
Pros:

Spacious room, nice breakfast, restaurant on 4th floor. Excellent food

2026-01-21 • via Nuitee
J
Jason • family_with_children • us
9
Fun
Pros:

Secluded and private. Warm and clean pool

Cons:

Little off the beaten path but was why we chose it sort of

2026-01-20 • via Nuitee
N
Noel • family_with_children • us
8
2026-01-19 • via Nuitee
A
Ankeeta • family_with_children • us
7
2026-01-19 • via Nuitee
K
Krystle • family_with_children • us
10
Pros:

The breakfast had a lot of options. My kids loved the pool. The room was larger than what we were typically used to for just a standard room so lots of options for us to be able to put our luggage.

2026-01-19 • via Nuitee
J
Jazzmine • family_with_children • us
10
2026-01-19 • via Nuitee
E
Emily • couple • us
10
A lovely stay. Will come back for sure!
Pros:

The breakfast was fresh and tasty. Nice variety!

2026-01-19 • via Nuitee
A
Abdennaim • couple • us
7
Good stay
Pros:

Breakfast was good and friendly staff,location is good quiet area .

Cons:

Cleanliness is most important issue your property has i complained about a spider was in the room plus a spider net they didn't clean it all, floor carpet in bad condition and the ice maker freezer was out of service during my stay

2026-01-19 • via Nuitee
A
Angy • extended_group • us
10
2026-01-19 • via Nuitee
E
Elnur • extended_group • az
5
2026-01-14 • via Nuitee
• solo_traveller • us
8
Excellent. Will stay again.
Pros:

Very clean and neat.

Cons:

The water took a long time to warm up

2026-01-06 • via Nuitee
B
Bimal • family_with_children • au
8
2026-01-04 • via Nuitee
J
Jevante • couple • us
9
Good stay nice staff and breakfast
Pros:

Patio

Cons:

Huge stain on room floor next to bed

2026-01-02 • via Nuitee
C
Charles • couple • us
9
Pros:

Very clean, comfortable and quiet. Breakfast was great

2025-12-30 • via Nuitee
A
Ashraf • family_with_children • ca
9
Thank you
Pros:

The receptionist was soo nice and professional

Cons:

None actually

2025-12-28 • via Nuitee
M
Medora • couple • us
10
2025-12-20 • via Nuitee
J
Jaiji • family_with_children • us
8
Pros:

Free parking, clean and friendly.

2025-12-15 • via Nuitee
A
AOPepsi • couple • ca
8
Would reccommend, will return, will get a room away from the elevators lol
Pros:

Large room, clean and well set up with a fridge, microwave and Keurig coffee maker. The room was updated and modern. The bathroom was spacious and clean. The staff were excellent and very friendly. Breakfast had lots of options and the coffee is fresh ground and very good.

Cons:

The bed was not comfortable. I didn't sleep well. The AC/heater was noisy. We were across from the elevators that were also loud in the mornings when guests were leaving. Our shower door was broken and leaked slightly.

2025-12-04 • via Nuitee
너영나영 • family_with_children • us
9
가성비 좋고 가족과 함께 편안하고 기분 좋게 머물 숙소로 강력 추천하고 싶다
Pros:

시설이 깨끗하고 현대적이다. 아침 식사도 만족스럽고, 직원들이 친절하며, 온수도 잘 나온다.

Cons:

샤워실 문을 닫을 때 지지직 소리가 살짝 거슬렸다.

2025-12-02 • via Nuitee