Holiday Inn Express - Grand Island by IHG

Hotels
•
Holiday Inn Express
8.5 (1231 reviews)
2761 Long Road , Niagara Falls , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly staff
Good breakfast options
Cons:
Noise from elevators
Issues with cleanliness
Breakfast quality varied

Categories

Cleanliness
7.89
Multiple mentions of cleanliness issues, including broken shower door and dirty walls.
Service
9.36
Staff were described as excellent and very friendly.
Location
8.9
Some reviews mention the location positively, though a bit isolated.
Room Quality
8.35
Rooms were generally large and comfortable, but some issues with noise.
Amenities
8.88
Facilities like pools and breakfast options were well received.
Value for Money
8.34
Views on value for money are mixed, some found it a bit pricey.
Food and Beverage
7.39
Breakfast was noted as disappointing in certain reviews.
Overall Experience
8.86
Overall, guests appreciated their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:19

Property Description

Convenient Location in Niagara Falls
Holiday Inn Express - Grand Island, an IHG Hotel, is conveniently located just 10 km from Niagara Falls Conference Center. Enjoy easy access to popular attractions and events in the area.

Modern Amenities for Comfort
Relax and unwind in the indoor pool or stay active at the fitness centre during your stay. With air conditioning in every room, a coffee machine, and free WiFi, comfort is guaranteed at Holiday Inn Express - Grand Island.

Convenience at Your Fingertips
From a 24-hour front desk and concierge service to a business centre and vending machines offering snacks and drinks, we ensure a hassle-free stay for our guests. Don't miss out on the sun terrace for a perfect way to start or end your day.

Book your stay at Holiday Inn Express - Grand Island, an IHG Hotel, for a memorable experience in Niagara Falls.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1231 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.86
T
Traian • solo_traveller • ro
9
Confort relativ
Cons:

Au piscină, dar nu au nici halat și nici papuci în cameră.
Mic dejun limitat.

2026-05-21 • via Nuitee
M
mohammad • extended_group • sa
7
Cons:

وقت الافطار حتى 9،30 وهذا غير جيد وكذلك المكيف صوته مزعج

2026-05-21 • via Nuitee
S
Smith • couple • us
10
2026-05-19 • via Nuitee
D
Diamond • family_with_children • us
9
2026-05-18 • via Nuitee
B
Benov • family_with_children • qa
7
2026-05-12 • via Nuitee
J
Jeremy • family_with_children • us
8
Would stay here again
Pros:

The hotel is a large hotel. The rooms are nice and comfortable and clean. The breakfast was ok. It’s about a ten minutes drive from Niagara Falls.

Cons:

Located in a little bit of a weird location.

2026-05-09 • via Nuitee
A
Avnish • family_with_children • in
7
2026-05-07 • via Nuitee
R
Rustem • couple • kz
4
Cons:

Отель находится очень далеко от водопада. Пешком туда не дойти ибо надо будет идти по хайвею. Так что не ведитесь на то что рн якобы в пешей доступности. На убере 30$ до водопадов. Номер в отеле убрали только после того как супруга раза три ходила ресепшен просить об этом. Завтрак так себе особо есть нечего. Хотите увидеть водопад там впритык есть много отелей. Сам город полное уныние деревня. Мы были три дня😂😂по незнанию

2026-05-05 • via Nuitee
M
María pilar • family_with_children • es
10
2026-05-03 • via Nuitee
F
Fernando Roman • solo_traveller • us
10
2026-05-02 • via Nuitee
J
juleigh • family_with_children • us
9
Pros:

The size of the room. How clean it was. The front desk person was very nice

Cons:

The bar was only open til 9. The pool was not very clean

2026-05-01 • via Nuitee
M
Margaret • couple • us
8
Room was comfy and coffee tasty. I
Pros:

Spacious rooms

Cons:

Bathroom needs deep cleaning.

2026-04-29 • via Nuitee
T
Theresa • solo_traveller • us
10
2026-04-27 • via Nuitee
S
Shannon • extended_group • us
8
2026-04-27 • via Nuitee
R
Raymond • family_with_children • us
10
2026-04-27 • via Nuitee
S
Stephanie • solo_traveller • us
8
2026-04-27 • via Nuitee
Z
Zoraida • couple • us
10
2026-04-27 • via Nuitee
B
Bambila • solo_traveller • us
9
Pros:

The comfort and cleanliness of the rooms.

Cons:

The clothing dryer would only take Quarters and the service desk told me they don't have quarters for $1.00.

2026-04-26 • via Nuitee
J
James • couple • us
10
2026-04-23 • via Nuitee
P
Pierpaolo27 • extended_group • it
8
Quasi ottimo
Pros:

Struttura ottima per pulizia e servizi (oltre il necessario, all'ingresso, sono presenti due computer e relativa stampante a me molto utili per stampare le carte d'imbarco). Colazione ottima e posizione strategica per le cascate del Niagara. Lo consiglio ottimo rapporto qualità prezzo.

Cons:

Non sò il perchè, il giorno seguente gli addetti delle pulizie hanno cambiato gli asciugamani ma non hanno rifatto i letti.

2026-04-22 • via Nuitee