Holiday Inn Express & Suites - Mishawaka - South Bend by IHG

Hotels
•
Holiday Inn Express
8.4 (151 reviews)
224 Florence Ave , Granger , US
+1 574-272-8000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Comfortable
Breakfast (when available)
Cons:
Intermittent no hot water
Breakfast problems (no hot food, broken equipment)
Pool closed / small pool
Powered window shade lacked instructions
Insufficient towels / had to request extras
Coffee machine/coffee availability issues

Categories

Cleanliness
9.4
Multiple reviewers explicitly called rooms clean; generally positive cleanliness impressions across stays.
Service
10
Staff repeatedly praised (''really nice'', ''customer service is amazing'', ''staff friendly''); minor lapses noted (no shade instructions, had to request towels/cream) but overall service is a strong point.
Location
10
Several reviews highlight the location as a major positive (''Perfect location'', ''good location'').
Room Quality
6.4
Mixed to negative: issues reported include powered window shade with no instructions, intermittent no hot water, and inadequate towel provisioning.
Amenities
6
Negatives noted for amenities: pool closed for painting, pool described as small, pancake maker broken, limited working coffee stations; amenities underperformed for some stays.
Value for Money
8.4
Standard quality for this hotel tier.
Food and Beverage
7
Mixed: some guests said breakfast was good, while others reported no hot breakfast, broken pancake maker, limited coffee availability and repeated requests for cream.
Overall Experience
10
Overall sentiment skews positive due to repeatedly praised staff and location and several 'enjoyable' stays; operational issues affected some visits but did not dominate overall guest impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Convenient Location: Situated in Granger, Holiday Inn Express & Suites - Mishawaka - South Bend is just a short distance from Notre Dame Stadium, Bethel College, and University of Notre Dame.

Modern Amenities: Guests can enjoy a fitness centre, indoor pool, and free WiFi throughout the property. The hotel also offers a buffet breakfast, business centre, and vending machines with snacks and drinks.

Comfortable Accommodation: Each unit is equipped with air conditioning, flat-screen TV, safety deposit box, and a private bathroom. With friendly staff available at the 24-hour front desk, your stay is sure to be relaxing and hassle-free.

Experience comfort and convenience at Holiday Inn Express & Suites - Mishawaka - South Bend. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 151 reviews
Cleanliness: 9.4
Service: 10
Location: 10
Room Quality: 6.4
Amenities: 6
Value for Money: 8.4
Food and Beverage: 7
Overall Experience: 10
Y
YOSHIHIRO • solo_traveller • jp
7
2026-10-25 • via Nuitee
J
Judith • couple • us
7
2026-10-19 • via Nuitee
S
Sam • extended_group • us
9
2026-09-09 • via Nuitee
P
Phyllis • couple • us
9
2026-09-07 • via Nuitee
D
daniel • couple • us
9
Enjoyable
Pros:

Basically everything

Cons:

Our room had a powered window shade at the window. But there was nothing that explained this. And the check in person did not tell us either, so we thought that the shade was broken. It would not go up or down by working it manually. We had to leave it up all night long, which was inconvenient. May b have instructions posted in the room on how to work the shade.

2026-09-06 • via Nuitee
T
Travelforfun76 • solo_traveller • us
10
Perfect location
Pros:

Location, staff, clean, comfortable

Cons:

Everything was good

2026-09-04 • via Nuitee
G
Gabrielle • solo_traveller • us
9
2026-09-01 • via Nuitee
L
Lisa • couple • us
5
Would not recommend .
Pros:

I felt it was clean and good location.

Cons:

Friday 8/21/2026 no coffee until 8am
Friday night no hot water
Saturday 8/22/2026 no breakfast at all except cereal - no hot foods plus pancake maker broken and only one coffee working no half half until asked repeatedly for it
Sunday 8/23/2026 no hot water

2026-08-23 • via Nuitee
Y
Yasbel • solo_traveller • us
8
Pros:

The staff is really nice their customer service is amazing. The breakfast was good.

2026-08-04 • via Nuitee
K
Kaitlyn • couple • us
10
The staff was wonderful, friendly.
2026-06-29 • via Nuitee
L
LaRegan • couple • us
10
2026-06-18 • via Nuitee
M
Michael • family_with_children • us
7
Pros:

Clean rooms friendly staff

Cons:

The pool was closed for paint being in the pool

2026-06-16 • via Nuitee
M
Marty • couple • us
9
2026-06-15 • via Nuitee
B
Brian • family_with_children • us
7
Good for what we needed on trip to south bend
Pros:

Staff friendly, good location

Cons:

Not given enough towels for our room either day - had to ask for extra at desk. Small pool

2026-05-26 • via Nuitee
G
Georgia • solo_traveller • us
9
2026-05-09 • via Nuitee
E
Errol • solo_traveller • bb
8
It was good
Pros:

Location

Cons:

Breakfast could have been better and more fruits

2026-05-02 • via Nuitee
K
Kevin • solo_traveller • dk
8
2026-04-26 • via Nuitee
K
Kevin • solo_traveller • dk
8
2026-04-21 • via Nuitee
H
Hooyu • couple • us
2
2026-04-17 • via Nuitee
S
Stephanie • family_with_children • us
10
2026-04-05 • via Nuitee