Hotel Indigo Frisco by IHG

Hotels
Hotel Indigo
9 (525 reviews)
2985 Avenue of the Stars , Frisco , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Spacious accommodations
Good value
Cons:
Missing mini fridge
Breakfast not included

Categories

Cleanliness
9.14
The property was noted to be exceptionally clean and well-maintained.
Service
9.11
Staff were mentioned as being amazing, friendly, and professional.
Location
9.15
The hotel is located in a very nice area, with easy access to various activities.
Room Quality
9.1
Rooms were described as spacious and comfortable for guests.
Amenities
8.63
While amenities were generally praised, a mini fridge was noted as missing.
Value for Money
9.09
Considered a great place to stay for a reasonable price.
Food and Beverage
8.64
Food and beverage options were good, though breakfast was mentioned as not included.
Overall Experience
9.11
Guests expressed satisfaction and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:44

Property Description

Boutique Hotel in Frisco with Modern Amenities

Chic Accommodations: Hotel Indigo - Frisco offers stylish rooms with flat-screen TVs and work desks, perfect for both leisure and business travelers.

Convenient Facilities: Enjoy the convenience of a fitness center, on-site restaurant, and a business center, complemented by a 24-hour front desk for all your needs.

Delightful Extras: Start your day with a complimentary continental breakfast and unwind with a cocktail at the bar in the evening.

Experience comfort and sophistication at Hotel Indigo - Frisco. Book your stay now for a memorable visit!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 525 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.11
W
whispers2026 Family
6
Unwelcoming visit
Pros:

The location for the outside travel I needed to do was great. Room was a nice size for my family of 3. My issue is with the gentlemen at the front desk. They were very unwelcoming and I will not put names for decent respect unlike what they had for my family and I. They were very prejudice. My family and I are black and we never received any welcoming from them whilst entering/exiting the establishment. I will more than likely never visit this location again. They were very welcoming to the white families and “apologized” for their time of waiting while my family didn’t receive the same respect. It is extremely disheartening to feel this way where we should be welcomed and treated with the same respect as any other person.

2026-07-26 via Tripadvisor
S
Seth extended_group us
9
2026-07-23 via Nuitee
S
Sergio solo_traveller ro
9
2026-07-21 via Nuitee
S
Sherwanda couple us
8
Our stay was good even though housekeeping was rough.
Pros:

The property was in great proximity to everything I needed. It wasn’t busy at all. The pool is small but my grandkids enjoyed it since it was never full with guest. The breakfast and dinner were always GOOD!!!!

Cons:

Housekeeping didn’t refresh our room on our second day being there. They tried to enter the room at 8:15am (what was the reason to come this early when we were not checking out) while everyone was still sleep. We eventually left for the day at 10:15 and returned at 6:00. The room had not been refreshed nor clean towels and toilet paper was left. I went to the front desk to inquire about it and she first said that we left a note on the door, which was a lie then she said we told them to come back, which was another lie. I told her we never spoke to anyone and if we had, they still didn’t come back. She gave me towels and toilet paper and after getting back to the room I realized two of the big towels were still wet.

2026-07-15 via Nuitee
E
Eva couple us
7
2026-06-16 via Nuitee
A
Alisha solo_traveller us
10
Will definitely stay again
Pros:

Everything

Cons:

Everything was good

2026-06-15 via Nuitee
T
tonya couple us
8
2026-06-15 via Nuitee
R
Robert couple us
10
Great people
Pros:

Nice

Cons:

Great service

2026-05-26 via Nuitee
J
Joetta extended_group us
10
Great atmosphere, comfortable room, walking distance to Comerica. Pool and patio were very nice!
Pros:

Great location! We could walk to the Comerica Center as well as a local park with a walking path. The MLV visiting teams also stayed at the hotel!

Cons:

Had to pay for water bottles in room after the first two.

2026-05-09 via Nuitee
R
Robert couple us
4
None
Pros:

It’s good

Cons:

Cut my foot coming out of the shower

2026-05-05 via Nuitee
A
Axel couple us
9
2026-04-21 via Nuitee
R
Rachana solo_traveller us
9
2026-04-13 via Nuitee
R
Robert couple us
10
2026-04-06 via Nuitee
V
Vijaya extended_group in
8
2026-04-06 via Nuitee
J
Julie family_with_children us
10
2026-04-01 via Nuitee
A
Andre couple us
10
2026-03-30 via Nuitee
T
Taneshia solo_traveller us
10
I had an awesome stay. Safe area and I was I love with the big comfy pillows.
Pros:

The cleanliness and esthetics

Cons:

It is pricey.

2026-03-30 via Nuitee
R
Roger couple us
10
Safe location
Pros:

Upscale neighborhood.

Cons:

Narrow parking spaces, making it difficult to open car doors.
Glass shower doors always leak and flood the bathroom floor, causing a dangerous slipping and fall hazard.

2026-03-30 via Nuitee
K
Katie couple us
10
2026-03-30 via Nuitee
M
Moakley couple us
10
We will stay here again on future trips to Dallas!
2026-03-21 via Nuitee