Holiday Inn Express & Suites - Houston IAH - Beltway 8 by IHG

Hotels
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Holiday Inn Express
7.9 (1797 reviews)
1920 North Sam Houston Parkway East , Houston , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Good breakfast
Convenient location
Value for money
Cons:
Unfriendly staff
Issues with maintenance
Language barrier at reception

Categories

Cleanliness
7.48
Cleanliness mentioned positively but several reviews indicate issues such as dirty looks and dim lighting.
Service
8.45
Mixed sentiment; some positive service comments but multiple complaints about unfriendliness and rudeness from staff.
Location
7.99
Location was positive, mentioned as convenient and accessible, though some convenience issues were noted.
Room Quality
7.44
Rooms were mostly clean and comfortable, but issues with lighting and maintenance noted.
Amenities
7.47
Basic amenities were satisfactory but there were complaints about missing features such as an indoor pool.
Value for Money
8.43
Value perceived positively in context with clean facilities and satisfactory breakfast.
Food and Beverage
8.48
Breakfast was consistently praised as good, contributing positively to the overall meal experience.
Overall Experience
7.45
Overall experience was good but marred by several negative comments regarding service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:43

Property Description

Convenient Location
Holiday Inn Express & Suites - Houston IAH - Beltway 8, an IHG Hotel, strategically situated near major attractions such as BBVA Stadium, Minute Maid Park, and George Bush Intercontinental Airport.

Modern Amenities
Enjoy a comfortable stay with free WiFi, a fitness centre, outdoor pool, and well-equipped guest rooms featuring a desk and coffee machine.

Convenience at Your Fingertips
Benefit from 24-hour front desk service, airport transfers, business centre, and on-site vending machines offering snacks and drinks. Book now for a seamless travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 1797 reviews
Cleanliness: 7.48
Service: 8.45
Location: 7.99
Room Quality: 7.44
Amenities: 7.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 7.45
S
Scottwg5233 • solo_traveller • us
5
2026-06-06 • via Nuitee
I
Izumi • family_with_children • us
6
寝るだけの目的としては十分で値段的に良かった。
Pros:

スタッフの人の対応は良かった。

Cons:

朝ごはんが限られていた。

2026-06-05 • via Nuitee
E
Elsi • solo_traveller • sv
1
Mal servicio
Cons:

Me dieron una habitacion ocupada y cuando fui a que la cambiaran ya no tenian una como la que yo habia pagado y solo dijeron que no fue su culpa que si queria agarrara una con menos camas y si no que me contactaran con booking
Mi vuelo se retraso eran las 2 de la mañana no fueron nada amables

2026-06-02 • via Nuitee
K
Kimberly • couple • us
8
2026-06-01 • via Nuitee
I
I.A. • extended_group • nl
10
excellent, zeer zeker voor herhaling vatbaar. Ook de locatie was top en goed bereikbaar
Pros:

alles beviel. niks op aan te merken. uitstekende service, prijs kwalitieit verhouding. ontzettend vriendelijk personeel.
m.n the Lady from the frontdesk; Jessica McCorley. Erg vriendelijk en behulpzaam. Had meteen een goede oplossing voor ons klein probleempje. Geweldig gewoon, Geen woorden voor haar vriendelijkheid en behulpzaamheid.

Cons:

totaal niks. alles was perfect.

2026-06-01 • via Nuitee
M
Masoumeh • couple • us
9
2026-05-31 • via Nuitee
A
Alejandra • couple • mx
7
Barato para la zona, pero tiene detalles.
Pros:

Las camas eran cómoda y la señorita nos permitió hacer un early check in sin costo extra. Muy amables todo el personal. Limpieza, chofer y Front Desk.

Cons:

El hotel es viejo pero además está descuidado. Había basura en el estacionamiento. Las habitaciones no estaban tan limpias y además en la habitación de a lado había música a todo volumen, durante todo el día.
La ubicación no es sencilla y solo hay un Wendys cerca. Está un poco aislado.

2026-05-31 • via Nuitee
C
Cannon • solo_traveller • us
8
Pros:

Houston TX

Cons:

The breakfast 🥞

2026-05-30 • via Nuitee
O
Ontiveros • couple • us
5
Uncomfortable
Pros:

Na

Cons:

The hotel was not clean the furniture were broken down and the shuttle did not run as advertised

2026-05-30 • via Nuitee
R
raguanipa • couple • us
7
Connection with IAH
Pros:

Proximity to IAH and price. That's it. The hotel was ok for one night, the location is perfect to connect with IAH, they also offer an airport shuttle every hour. Breakfast was remarkably good,l for this kind of hotel.

Cons:

The bed. It was terrible. And the pool was disgustingly green. I don't know if it was because of the season, but they did start cleaning it the next day.

2026-05-29 • via Nuitee
K
Ken • family_with_children • us
5
OK
Pros:

The room was quiet.

Cons:

Access road is in very bad condition.
Entrance doors need maintenance.
The swimming pool is dark green.
Rides to IAH are only one the hour.

2026-05-29 • via Nuitee
T
Terrazas • extended_group • us
9
2026-05-28 • via Nuitee
G
Gerardo • solo_traveller • us
1
Pros:

Nothing

Cons:

No advertisement of the pool being out of service

2026-05-28 • via Nuitee
R
Robert • couple • us
10
2026-05-26 • via Nuitee
T
Tank032 • solo_traveller • us
8
Pros:

Location to airport. Free shuttle service. Decent breakfast. Pricing

Cons:

Pool was closed for maintenance.

2026-05-25 • via Nuitee
C
Chelsea • solo_traveller • us
10
2026-05-25 • via Nuitee
C
Claudia • solo_traveller • de
9
2026-05-24 • via Nuitee
M
Michálek • couple • cz
10
spokojenost… budeme pravidelne navstevovat
Pros:

vse skvele

2026-05-22 • via Nuitee
J
Jewel • couple • us
9
Would definitely stay here again
Pros:

Good breakfast, comfortable bed, clean room. Shuttle to airport was very helpful.

2026-05-21 • via Nuitee
A
Adriana Monica • family_with_children • ar
6
Deposit not returned
Pros:

Breakfast buffer & fresh coffee available all day.

Cons:

I was charged $40 extra until check out but checked out 3 days ago & have not received the $40 credit to my credit card.

2026-05-21 • via Nuitee