Holiday Inn Express & Suites - Houston IAH - Beltway 8 by IHG

Hotels
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Holiday Inn Express
7.9 (1848 reviews)
1920 North Sam Houston Parkway East , Houston , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Good breakfast
Convenient location
Value for money
Cons:
Unfriendly staff
Issues with maintenance
Language barrier at reception

Categories

Cleanliness
7.48
Cleanliness mentioned positively but several reviews indicate issues such as dirty looks and dim lighting.
Service
8.45
Mixed sentiment; some positive service comments but multiple complaints about unfriendliness and rudeness from staff.
Location
7.99
Location was positive, mentioned as convenient and accessible, though some convenience issues were noted.
Room Quality
7.44
Rooms were mostly clean and comfortable, but issues with lighting and maintenance noted.
Amenities
7.47
Basic amenities were satisfactory but there were complaints about missing features such as an indoor pool.
Value for Money
8.43
Value perceived positively in context with clean facilities and satisfactory breakfast.
Food and Beverage
8.48
Breakfast was consistently praised as good, contributing positively to the overall meal experience.
Overall Experience
7.45
Overall experience was good but marred by several negative comments regarding service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:43

Property Description

Convenient Location
Holiday Inn Express & Suites - Houston IAH - Beltway 8, an IHG Hotel, strategically situated near major attractions such as BBVA Stadium, Minute Maid Park, and George Bush Intercontinental Airport.

Modern Amenities
Enjoy a comfortable stay with free WiFi, a fitness centre, outdoor pool, and well-equipped guest rooms featuring a desk and coffee machine.

Convenience at Your Fingertips
Benefit from 24-hour front desk service, airport transfers, business centre, and on-site vending machines offering snacks and drinks. Book now for a seamless travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 1848 reviews
Cleanliness: 7.48
Service: 8.45
Location: 7.99
Room Quality: 7.44
Amenities: 7.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 7.45
J
Jennifer • solo_traveller • us
7
Pros:

Rooms were nice. Bath tub was very slippery.

Cons:

Pool was not available. 6 grand kids were very disappointed!

2026-07-18 • via Nuitee
J
Jose • solo_traveller • us
8
2026-07-16 • via Nuitee
H
Haidan • couple • ma
9
2026-07-12 • via Nuitee
A
alexis • extended_group • us
10
Pros:

Clean

2026-07-10 • via Nuitee
L
Lawrence • couple • us
4
2026-07-10 • via Nuitee
T
Tuta Jr • solo_traveller • br
6
Pros:

Atendimento dos funcionários

Cons:

Instalações do hotel ja meio velhos precisando de reforma

2026-07-08 • via Nuitee
T
Trejo • couple • us
10
2026-07-08 • via Nuitee
G
Griselda • solo_traveller • us
10
2026-07-08 • via Nuitee
E
Edna • family_with_children • us
5
Not satisfied
Pros:

The room wasn’t to clean you could see dust on all the corners and the room it self had a bad smell

Cons:

The pool was closed and I was looking forward to it cause I had my granddaughter

2026-07-07 • via Nuitee
R
Rhonda • couple • us
10
2026-07-07 • via Nuitee
T
Tee Tee • couple • us
1
DO NOT RECOMMEND THE PICTURE ARE NOT WHAT YOU WILL GET
Pros:

Nothing

Cons:

Was all grows up looked abandoned unclean I didn’t even stay there so that was a waste of of money

2026-07-06 • via Nuitee
S
Sharon • solo_traveller • us
10
2026-07-06 • via Nuitee
D
Diaz Esparza • solo_traveller • us
6
Pros:

The room was a good size room for us

Cons:

The pool was dirty. Super dirty..

2026-07-06 • via Nuitee
H
Hira • solo_traveller • ae
3
2026-07-06 • via Nuitee
M
Mullins • couple • us
10
Pros:

The complimentary items and the staff room was very clean!

2026-07-06 • via Nuitee
H
Haidan • couple • ma
9
Pros:

Room: – Spacious, comfortable bed, and modern amenities.
Cleanliness: – Very clean rooms and common areas.
Service: – Friendly and helpful staff.
Food: – Good breakfast

Cons:

Internet was weak
Tv is small
And the most things i like when i do my booking is the pool but is closed 😔

2026-07-05 • via Nuitee
C
Carlos • family_with_children • us
10
2026-07-04 • via Nuitee
W
William • solo_traveller • us
8
Pros:

Comfortable bed

Cons:

Room carpet smells

2026-07-02 • via Nuitee
V
Vicky • couple • nz
4
Cons:

pool was filthy. Location was dreadful as nowhere to eat within walking distance

2026-07-02 • via Nuitee
K
Kiara • couple • us
1
2026-07-01 • via Nuitee