Holiday Inn Express & Suites - Houston IAH - Beltway 8 by IHG

Hotels
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Holiday Inn Express
7.9 (1701 reviews)
1920 North Sam Houston Parkway East , Houston , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Good breakfast
Convenient location
Value for money
Cons:
Unfriendly staff
Issues with maintenance
Language barrier at reception

Categories

Cleanliness
7.48
Cleanliness mentioned positively but several reviews indicate issues such as dirty looks and dim lighting.
Service
8.45
Mixed sentiment; some positive service comments but multiple complaints about unfriendliness and rudeness from staff.
Location
7.99
Location was positive, mentioned as convenient and accessible, though some convenience issues were noted.
Room Quality
7.44
Rooms were mostly clean and comfortable, but issues with lighting and maintenance noted.
Amenities
7.47
Basic amenities were satisfactory but there were complaints about missing features such as an indoor pool.
Value for Money
8.43
Value perceived positively in context with clean facilities and satisfactory breakfast.
Food and Beverage
8.48
Breakfast was consistently praised as good, contributing positively to the overall meal experience.
Overall Experience
7.45
Overall experience was good but marred by several negative comments regarding service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:43

Property Description

Convenient Location
Holiday Inn Express & Suites - Houston IAH - Beltway 8, an IHG Hotel, strategically situated near major attractions such as BBVA Stadium, Minute Maid Park, and George Bush Intercontinental Airport.

Modern Amenities
Enjoy a comfortable stay with free WiFi, a fitness centre, outdoor pool, and well-equipped guest rooms featuring a desk and coffee machine.

Convenience at Your Fingertips
Benefit from 24-hour front desk service, airport transfers, business centre, and on-site vending machines offering snacks and drinks. Book now for a seamless travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 1701 reviews
Cleanliness: 7.48
Service: 8.45
Location: 7.99
Room Quality: 7.44
Amenities: 7.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 7.45
M
Mateo • extended_group • gt
10
Muy bien
Pros:

Todo bien los desayunos muy buenos

Cons:

Deberían de revisar los aires acondicionados que no hagan bulla

2026-04-04 • via Nuitee
T
Talmage • solo_traveller • us
9
Pros:

Clean and comfortable

Cons:

Bugs on bathroom floor in the morning. Looked like pool bugs

2026-04-04 • via Nuitee
P
Paula • family_with_children • us
9
Nice stay
Pros:

Nice hot breakfast. Comfy beds. Very close to the airport.

2026-04-04 • via Nuitee
Y
Yolanda • couple • nl
6
2026-04-03 • via Nuitee
S
Shaenny • extended_group • br
9
Ótimo para uma estadia rápida
Pros:

A localização por ser perto do aeroporto foi perfeito para passar apenas 1 dia

Cons:

Não teve

2026-04-01 • via Nuitee
F
Frances Whiteman • family_with_children • gb
7
Pros:

Great breakfast and huge room.

Cons:

Uninterested staff at check in.

2026-03-30 • via Nuitee
C
chun hung • family_with_children • tw
9
2026-03-30 • via Nuitee
D
Delbert • extended_group • us
9
2026-03-26 • via Nuitee
C
Carter • family_with_children • us
8
Houston stay
Pros:

Free hotel shuttle

Cons:

Can't think of anything negative.

2026-03-26 • via Nuitee
A
Ales • solo_traveller • cz
8
S výhradou k dopravě ... dobré.
Pros:

Snídaně velmi dobrá. Ubytování na standardní úrovni.

Cons:

Problém byl s domluvou na příjezd shuttle-busu na letiště pro odvoz do hotelu.

2026-03-26 • via Nuitee
J
Jean • couple • au
7
Convenient to airport adequate for needs
Pros:

Close to airport

Cons:

Nothing only there one night

2026-03-26 • via Nuitee
N
Nancy • family_with_children • sv
8
Pros:

The staff was really friendly and supportive <3
The breakfast was really good :)

Cons:

The information about the shuttle bus wasn't clear from the beginning. The best is to call the hotel as soon as you arrive at the airport so they can support you with how and where to take it.

2026-03-24 • via Nuitee
A
Angelica • family_with_children • cr
10
Pros:

Muy buena ubicación y desayuno
Buena relación calidad precio

Cons:

Nada

2026-03-22 • via Nuitee
A
Angela • couple • au
10
Very comfortable stay.
Pros:

The rooms are large. The staff were excellent. They have a free shuttle service to the airport.

Cons:

It was in the middle of nowhere. The was a hungry jacks in walking distance.

2026-03-22 • via Nuitee
L
Lindsey • family_with_children • us
3
Pros:

Location convenient, breakfast was good

Cons:

The manager was extremely rude from the moment we checked in. We were placed in a room with a broken fold out couch. Asked to be moved to another room (we had 5 people staying and the fold out couch was one of the listed beds). The new room’s bathroom sink didn’t drain.

2026-03-21 • via Nuitee
R
Ryan • family_with_children • us
8
2026-03-20 • via Nuitee
R
Rickard • couple • us
8
Great
Pros:

Location

2026-03-19 • via Nuitee
R
Raudales • family_with_children • hn
8
2026-03-18 • via Nuitee
M
MICAHELA • family_with_children • us
8
2026-03-16 • via Nuitee
S
Saton Victoria • couple • us
5
Smelly
Pros:

Fast check in

Cons:

The whole build had a funny smell to it. Our room smelled even worse. I asked to switch rooms but they were fully booked. The staff was very nice. The Oder was awful. Luckily we were out and about most of the time

2026-03-16 • via Nuitee