Holiday Inn Express & Suites - Mount Vernon by IHG

Hotels
•
Holiday Inn Express
8.6 (527 reviews)
300 Potomac Blvd , Mount Vernon , us
+1 618-242-6710

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good breakfast options
Cons:
Cleanliness issues
Maintenance concerns

Categories

Cleanliness
7.85
Multiple complaints about dirty hallways and showers; room cleanliness was a concern.
Service
9.35
Many reviews praised the friendly and attentive staff.
Location
8.85
Good location noted in multiple reviews.
Room Quality
8.35
Rooms generally comfortable, but reported issues with cleanliness.
Amenities
8.85
Amenities like the pool and breakfast were positively mentioned.
Value for Money
8.35
Offers good value as supported by a mix of pros and cons.
Food and Beverage
8.35
Most reviews positively highlighted breakfast, despite some complaints.
Overall Experience
8.85
Guests generally had a decent experience with notable highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 22:47

Property Description

Modern Accommodation with Top-notch Amenities

Located in Mount Vernon, Holiday Inn Express & Suites offers a comfortable stay with a range of conveniences. Well-Equipped Rooms feature free WiFi, flat-screen TVs, and safety deposit boxes. The hotel boasts a Fitness Centre for health enthusiasts and an Indoor Swimming Pool for relaxation.

Moreover, guests can benefit from the 24-hour front desk, shared lounge, and business centre. Whether you're visiting for leisure or business, Holiday Inn Express & Suites ensures a pleasant stay in Mount Vernon. Book now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Guest Reviews

8.6
Based on 527 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.85
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 8.85
J
Jenny • solo_traveller • us
9
My day was short and sweet great room great hotel good breakfast that’s it
Pros:

Breakfast was great after breakfast. I needed some ice for a cooler. It was provided from the breakfast guy wonderful service. The survey is demanding too much typing even talk to text a little comment is enough don’t be greedy. How’s that?

Cons:

Nothing could be better. The survey asked too many questions that could be better. Two or three sentences. Seems kind of stupid if I had a problem I’d let you know. I think the problem is the survey. The hotel was great. The survey sucks.

2026-08-20 • via Nuitee
S
Steven • couple • us
10
2026-08-19 • via Nuitee
M
Michele • family_with_children • us
5
I wouldn't stay here again.
Pros:

The breakfast staff.

Cons:

The fact that I could not control the temperature in my room. It was controlled by the front desk and we froze all night despite three phone calls to the front desk. They also did not provide enough towels for three people and did not follow theough to get us more.

2026-08-18 • via Nuitee
J
Julie • couple • us
9
The gentleman working the breakfast area was outstanding! His customer service was genuine!
Cons:

Did not see coffee machine or supplies in room

2026-08-15 • via Nuitee
J
Jason • solo_traveller • us
8
Pros:

Nice black out shade. Super tall ceilings

2026-08-09 • via Nuitee
L
Lisa • couple • us
7
2026-08-09 • via Nuitee
P
Pamela • solo_traveller • us
10
2026-08-08 • via Nuitee
W
Wright • solo_traveller • us
10
2026-08-05 • via Nuitee
R
Randy • solo_traveller • us
10
Pros:

Clean room with nice pool and breakfast

2026-08-04 • via Nuitee
P
Powell • solo_traveller • us
4
Pros:

Staff was friendly, did a good job with breakfast considering the oven was broken.

Cons:

Bathroom was in poor condition, had to remove toilet tank lid to flush tge toiket. Shower head only produced about half water. No coffee maker in room. Totally inconvienient to have to dress to go down stairs to get coffee first thing.

2026-08-03 • via Nuitee
C
Carolina • couple • us
10
2026-07-19 • via Nuitee
C
Cindy • couple • us
10
Pros:

Very clean and accommodating

2026-07-12 • via Nuitee
A
Ashlee • solo_traveller • us
10
2026-07-10 • via Nuitee
G
Gregory • couple • us
10
Our day was awesome!!
Pros:

The property was very clean.

Cons:

There was nothing that I didn’t like about the property.

2026-07-07 • via Nuitee
C
Courtney • couple • us
7
It was a clean place to stay.
Pros:

The guy who managed the breakfast was outstanding. The front desk people were not there. Had to wait at least 5 min.

Cons:

The room 123 has whoosh sound when the door opens. It’s loud and it’s consistent. It was hard to sleep.

2026-07-05 • via Nuitee
D
Donna • solo_traveller • us
10
2026-07-03 • via Nuitee
S
Sandra • couple • us
10
Everyone was so nice had breakfast they helped and brought you water to table
Pros:

Clean lot of parking

Cons:

There was two door you couldn’t get back in hotel
Handle broke

2026-07-03 • via Nuitee
E
Ed • couple • us
8
2026-07-03 • via Nuitee
W
Ward • couple • us
10
2026-07-01 • via Nuitee
M
Marisol • family_with_children • us
9
Convenient location and have a good breakfast!
Pros:

Good breakfast and location near the highway.

Cons:

Not enough towels. I specifically put in my reservation that we are staying with children and they only have 2 sets of towels.

2026-06-29 • via Nuitee