Neat Hotel Avenida

Hotels
•
Bensaude Hotels Collection
8.1 (1068 reviews)
Rua Dr. José Bruno Tavares Carreiro , Ponta Delgada , pt

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful and friendly staff
Cons:
Older room quality
Some inconvenience regarding amenities

Categories

Cleanliness
7.4
Clean, but some reviews mentioned rooms being old and not well maintained.
Service
8.9
Staff received positive feedback for their helpfulness and professionalism.
Location
8.9
Multiple reviews highlighted the excellent location near key areas.
Room Quality
7.4
Rooms are spacious and clean, but some are noted as old with uncomfortable conditions.
Amenities
8.4
Amenities are adequate, but some reviews noted missing items like gluten-free options.
Value for Money
7.9
Good value relative to location, but features could use updates.
Food and Beverage
7.9
Breakfast options were appreciated, though some noted it was not included.
Overall Experience
8
Generally positive experience, with issues on specific aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:56

Property Description

Modern Accommodation with Prime Location

Comfortable Rooms with Amenities: Enjoy a relaxing stay in our rooms equipped with a flat-screen TV, private bathroom, and a cozy seating area.

Convenient Services: Benefit from our 24-hour front desk, free WiFi, and access to a business center with complimentary newspapers during your stay.

Explore Nearby Attractions: Immerse yourself in the local culture by visiting Portas da Cidade and Santuario Nossa Senhora da Esperanca just a stone's throw away.

Book now for a memorable experience at Neat Hotel Avenida in Ponta Delgada!

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for € 15 per person per night when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1068 reviews
Cleanliness: 7.4
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 7.9
Overall Experience: 8
D
Dúnia • solo_traveller • pt
9
2026-01-31 • via Nuitee
D
Diane • couple • us
8
2026-01-28 • via Nuitee
P
Perestrelo • couple • pt
9
2026-01-28 • via Nuitee
A
Ana • couple • pt
9
2026-01-19 • via Nuitee
N
Nilcilene • couple • br
9
I love the island, the reception, the people, the hospitality , everything else is amazing, thanks.
Pros:

Clean
Location
Reception
Good staff
Etc

Cons:

The bad no have a big mattress.

2026-01-19 • via Nuitee
V
Virginia • couple • ca
9
2026-01-19 • via Nuitee
A
Ana Maria • couple • es
10
2026-01-19 • via Nuitee
M
Maria Helena • solo_traveller • pt
5
2026-01-19 • via Nuitee
G
Gualter • family_with_children • pt
10
2026-01-19 • via Nuitee
Y
Yajaira • extended_group • us
8
Excellent location and very nice staff.
Pros:

Excelente location, taxis all the time available, staff very nice and helpful, the only thing is that you can hear every from another rooms and there is not shampoo or any kind of kit I the hotel room.

Cons:

Location, staff, taxi out available, and very good cafeteria cross the street . For us wasn’t worth to pay the 12.50 euros for breakfast when you can get it for 3 euros cross the street. Knowing all this we are willing to book it again for three days.

2026-01-19 • via Nuitee
E
Elisabete • solo_traveller • pt
9
2026-01-15 • via Nuitee
T
Tahani • family_with_children • kw
7
2026-01-14 • via Nuitee
M
Miguel • couple • pt
8
2026-01-12 • via Nuitee
J
Jose Joaquim • couple • pt
10
Pros:

Great

2026-01-12 • via Nuitee
N
Neima • extended_group • pt
9
Tranquila e relaxante
2026-01-11 • via Nuitee
R
Rute • family_with_children • pt
7
Cons:

Pouca luz a noite no quarto

2026-01-11 • via Nuitee
D
Dúnia • couple • pt
10
2026-01-09 • via Nuitee
E
Elisabete • family_with_children • pt
8
2026-01-05 • via Nuitee
L
Luis • solo_traveller • pt
10
Pros:

Gostei de tudo

Cons:

Não tive nada a dizer

2026-01-05 • via Nuitee
I
Inês • solo_traveller • pt
5
2026-01-05 • via Nuitee