Neat Hotel Avenida

Hotels
•
Bensaude Hotels Collection
8.1 (1079 reviews)
Rua Dr. José Bruno Tavares Carreiro , Ponta Delgada , pt

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful and friendly staff
Cons:
Older room quality
Some inconvenience regarding amenities

Categories

Cleanliness
7.4
Clean, but some reviews mentioned rooms being old and not well maintained.
Service
8.9
Staff received positive feedback for their helpfulness and professionalism.
Location
8.9
Multiple reviews highlighted the excellent location near key areas.
Room Quality
7.4
Rooms are spacious and clean, but some are noted as old with uncomfortable conditions.
Amenities
8.4
Amenities are adequate, but some reviews noted missing items like gluten-free options.
Value for Money
7.9
Good value relative to location, but features could use updates.
Food and Beverage
7.9
Breakfast options were appreciated, though some noted it was not included.
Overall Experience
8
Generally positive experience, with issues on specific aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:56

Property Description

Modern Accommodation with Prime Location

Comfortable Rooms with Amenities: Enjoy a relaxing stay in our rooms equipped with a flat-screen TV, private bathroom, and a cozy seating area.

Convenient Services: Benefit from our 24-hour front desk, free WiFi, and access to a business center with complimentary newspapers during your stay.

Explore Nearby Attractions: Immerse yourself in the local culture by visiting Portas da Cidade and Santuario Nossa Senhora da Esperanca just a stone's throw away.

Book now for a memorable experience at Neat Hotel Avenida in Ponta Delgada!

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for € 15 per person per night when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1079 reviews
Cleanliness: 7.4
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 7.9
Overall Experience: 8
M
Marlene • solo_traveller • pt
9
Acolhedora
2026-03-10 • via Nuitee
L
Luis • solo_traveller • pt
8
2026-03-09 • via Nuitee
T
Tammy • couple • us
6
The Azores are beautiful but it rained most every day. There is NO parking which made it rough
Pros:

It was good but same thing every day. Try changing it up

Cons:

Some of the staff were unfriendly. One night a drunk screamed outside our window. We got no sleep that night and very little condolences from the staff

2026-03-08 • via Nuitee
A
André • solo_traveller • pt
8
Pros:

Localização boa.

2026-03-08 • via Nuitee
L
Leonor • couple • pt
7
2026-03-07 • via Nuitee
F
Filipe • couple • pt
5
2026-03-04 • via Nuitee
F
fabio • couple • pt
8
2026-03-02 • via Nuitee
M
Maksym • solo_traveller • cy
10
Pros:

good place and location, great staffz

2026-03-01 • via Nuitee
M
Mário • couple • pt
8
2026-02-28 • via Nuitee
A
Ana • family_with_children • pt
8
2026-02-27 • via Nuitee
J
Joe • couple • us
9
Relaxing getaway
Pros:

Staff was amazing! Breakfast was very good, healthy and fresh! Ladies at front desk were very friendly and helpful!

Cons:

Nothing

2026-02-27 • via Nuitee
M
Maria Paz • couple • es
8
Hotel correcto bien situado
Pros:

El hotel está correcto
Personal muy amable y muy bien situado

Cons:

Solo un pequeño detalle .. la habitación tenía un olor muy fuerte a desinfectante o tal vez un insecticida … que la hizo un poco incómoda a la hora de conciliar el sueño , por lo demás , muy buen

2026-02-27 • via Nuitee
A
Ana • family_with_children • pt
8
2026-02-25 • via Nuitee
N
Nelson • solo_traveller • pt
7
2026-02-25 • via Nuitee
C
Cristina • family_with_children • pt
10
2026-02-22 • via Nuitee
D
Dúnia • solo_traveller • pt
9
2026-01-31 • via Nuitee
D
Diane • couple • us
8
2026-01-28 • via Nuitee
P
Perestrelo • couple • pt
9
2026-01-28 • via Nuitee
G
Gualter • family_with_children • pt
10
2026-01-19 • via Nuitee
A
Ana • couple • pt
9
2026-01-19 • via Nuitee