JUFA Hotel Hamburg HafenCity

Hotels
•
JUFA Hotels
8.4 (13133 reviews)
Versmannstrasse 12-14, Hamburg, Germany , Hamburg , de

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited amenities
Mixed food quality

Categories

Cleanliness
7.83
Some guests mentioned inconsistencies in room cleanliness.
Service
9.1
Staff was friendly and helpful according to multiple reviews.
Location
9.34
Great location mentioned several times, close to public transportation.
Room Quality
8.29
Rooms were spacious and described positively, but noted issues with walls needing paint.
Amenities
7.82
Limited amenities mentioned, missing some expected items for a 4-star hotel.
Value for Money
8.28
General satisfaction with the value received for the price.
Food and Beverage
7.83
Food quality received mixed reviews, particularly with the buffet.
Overall Experience
8.7
Overall, guests enjoyed their stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:50

Property Description

Luxurious 4-Star Accommodation in HafenCity
Located in the vibrant HafenCity district of Hamburg, JUFA Hotel Hamburg HafenCity offers a luxurious 4-star experience. With a 24-hour front desk and a charming terrace, guests are greeted with top-notch hospitality.

Stunning River Views and Modern Amenities
Indulge in the breathtaking river views offered by select units at JUFA Hotel Hamburg HafenCity. Each room is equipped with a flat-screen TV, private bathroom, and a fridge for your convenience.

Delicious Dining Options and Convenient Location
Satisfy your cravings at the on-site restaurant serving a variety of culinary delights, or unwind at the bar with your favorite drink. Situated just 1.3 km from Speicherstadt, and 13 km from Hamburg Airport, the hotel's location is ideal for both leisure and business travelers.

Book your stay at JUFA Hotel Hamburg HafenCity now for an unforgettable experience!

Important information:

Please note, when booking 9 rooms or more, different policies may apply.
There are 10 e-charging stations for electric cars available, with a flat-rate of €10.00 per charging.


Please note that construction work is taking place in the hotel from 01/09/2025 to 30/04/2026 and guests may experience some noise or light disturbances.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19.50 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 13133 reviews
Cleanliness: 7.83
Service: 9.1
Location: 9.34
Room Quality: 8.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 8.7
H
Heike • couple • de
10
2026-04-11 • via Nuitee
S
Sarah • family_with_children • de
10
2026-04-10 • via Nuitee
A
Andreas • couple • de
7
2026-04-10 • via Nuitee
W
Wolfgang • solo_traveller • de
9
2026-04-10 • via Nuitee
J
jerome • extended_group • dk
8
Pros:

I did like the reception and how fast problems was resolved, good service and very quiet.

Cons:

no room service

2026-04-10 • via Nuitee
S
Sarah • solo_traveller • de
10
2026-04-10 • via Nuitee
D
Dejan • extended_group • de
9
2026-04-10 • via Nuitee
B
Bianca • extended_group • de
6
Pros:

Die Lage vom hotel war super.
Und das Frühstück war gut.

Cons:

Zimmer hat uns nicht gefallen. Generell war das hotel okay. Aber für den Preis und dann auch 4 Sterne naja. Da findet man bessere hotels.
Für fast 500€ bei zwei nächten erwarte ich zumindestens ein Zimmer was nicht kaputt ist.

2026-04-09 • via Nuitee
F
Fabian • family_with_children • de
9
Ein tolles Hotel in ruhiger zentraler Lage für einen Trip mit Kindern
Pros:

Die zentrale Lage, die moderne Ausstattung Indie Größe der Zimmer

Cons:

Das dritte Bett im Dreibettzimmer war für ein kleines Kind okay, für mich wäre es zu unbequem gewesen, da es ein Schlafsofa war.

2026-04-09 • via Nuitee
D
Dustin • couple • de
7
2026-04-09 • via Nuitee
S
Sandy • couple • at
6
Wir waren schon öfter dort zu Gast, aber die Qualität hat nachgelassen. Wir werden in Hamburg ab sofort ein anderes Hote
Pros:

Die Lage im Viertel HafenCity ist sehr toll.

Cons:

Die Zimmer sehen abgewohnt aus. Die Wände waren dreckig und verschmiert. Die Betten waren zwei zusammengeschobene Einzelbetten, die bei jeder Bewegung gequietscht und sich verschoben haben.
Das Personal war nicht interessiert und teilweise wirklich unfreundlich.

2026-04-09 • via Nuitee
D
Dennis • family_with_children • de
6
2026-04-09 • via Nuitee
U
Ulrike • family_with_children • de
7
Gute Ausgangslage für einen Städtetrip
Pros:

Die Lage, direkt an der U-Bahn und in der Nähe der nächsten Bushaltestelle.
Überseequartier Flussläufen zu erreichen.

Cons:

Die Betten waren zu hart.
Das Reinigungsteam wollte jeden Tag die Zimmer reinigen, obwohl man das beim Einchecken anders vereinbart hat.

2026-04-09 • via Nuitee
M
Michael • family_with_children • de
9
2026-04-09 • via Nuitee
D
Dittte • solo_traveller • dk
9
2026-04-09 • via Nuitee
S
Schneider • family_with_children • de
9
2026-04-09 • via Nuitee
F
Friedrich • solo_traveller • de
9
Perfektes Osterwochenende .
Pros:

Anbindung an S-Bahn und Bus 111 perfekt. Frühstück sehr gut.

Cons:

Lage des Zimmers 614 zur Straßenseite und 100 Meter vor Bahnlinie. ICE und S-Bahn .bei gekipptem Fenster sehr laut
.

2026-04-09 • via Nuitee
A
Astrid • family_with_children • de
8
2026-04-09 • via Nuitee
K
Klaus • family_with_children • de
9
2026-04-09 • via Nuitee
R
Ronny • family_with_children • de
6
Nächstes Mal werde ich ein anderes Hotel buchen
Pros:

War vor Jahren schon einmal besser

Cons:

Abendessen

2026-04-08 • via Nuitee