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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Currency exchange
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Non-smoking throughout
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Parking garage
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Wheelchair accessible
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Outdoor pool - seasonal
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Kid meals
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Snack bar
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ATM/cash machine on site
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Pool with view
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Toilet with grab rails
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Emergency cord in bathroom
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Wine/champagne
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Sun umbrellas
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Pedicure
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Amenities
The W Shanghai – The Bund offers a luxurious experience with both an outdoor pool showcasing stunning city skyline views and an indoor heated pool for relaxation. Guests can enjoy the best of both worlds.
Prime Location
Situated by the Huangpu River, the hotel provides easy access to iconic landmarks such as the Oriental Pearl Tower and the central Bund, making it a perfect choice for travelers looking to explore the city.
Entertainment and Dining
With 3 vibrant bars, 2 social and dining venues, and a modern bistro serving international cuisines, guests at W Shanghai - The Bund can indulge in a variety of culinary delights and entertainment options during their stay.
Experience luxury, convenience, and entertainment all in one place at W Shanghai - The Bund. Book now for an unforgettable stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible at a location nearby (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for CNY 350 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The view was amazing of the bund
More of a 1 off visit tho
If you are in Shanghai and like views
This is probably the best place in Shanghai for the view.
A few things I didn’t like not a lot of the stuff in the room is free not enough room for a bin, the fridge has drinks and stuff already in it at premium prices if you want them so if you want to buy your own drink the fridge is pretty much full so you’ll need to make space for your stuff which isn’t a lot of space. I’d much prefer an empty fridge so I can add my own food and drink for my stay or the drinks inside was complimentary and not 2-3x the prices I can get from the downstairs 711.
The WiFi wasn’t good at all pretty much useless for foreigners.
Especially when being a foreigner (maybe due to the stupid firewall) hopefully in the future China gets rid of that stupid block so people can watch Netflix, prime and live sports in peace when they want. Basically couldn’t use the TV once. Ruined the whole experience for me tbh
Was hoping to either connect to a VPN which just wouldn’t connect either so that was disappointing was stuck using slow data the whole time.
This is one of the best luxury hotels I’ve ever stayed at, with the most breathtaking view of the Shanghai Bund. A special thanks to the concierge team, especially Jack and Roser, who were incredibly kind and went above and beyond to help me track down the taxi after I accidentally left my bag inside. I truly appreciate their patience, kindness, and exceptional hospitality. They made my stay even more memorable.
Everything about it . Just perfect
Nothing
Location & pool, outside bar
Cushion chopsticks & room decor
服務態度挺好的 有問題還是會即時解決
應該定期確認每個房間的製冷設備。特別是夏天
Excellent room view,
Breakfast was decent, but rather pricey at more than 250CNY
Room condition can be improved, although service recovery wasn't proactively offered.
Excellent service especially by breakfast staff. Unfortunately none of the staff are wearing nametags so we dont know who they are.
Room attendant 郭传琴/郭佳秦 also very warm and friendly. Wayne Zheng, Director of Rooms helped us on our onward journey and even gave us suggestions for places to visit, and the staff checking us in were also very helpful and patient and check-in was efficient and we were also given a welcome drink on arrival
地理位置無懈可擊，黃浦江景與上海三件套盡入眼簾，在客房內窗邊休憩非常享受!酒吧與早餐也是一如既往地W風格!非常喜歡~
浴室的設計排水上有些不良，設計很酷卻不太實用
facilities
bed and mattress bot comfortable
L hotel e’ in una posizione ottima per visitare Shanghai; si arriva a piedi al Bund e da lì raggiungere alcune zone da visitare
L hotel e’ molto moderno , gli ingressi con i colori e luci vivaci non sono di mio gusto e nemmeno la musica alta nella hall , ma questo è un parere personale
La nostra camera d angolo era molto bella e grande, con una vasta vetrata ma che purtroppo si vedeva una piccola parte di Bund
La camera e’ dotata di ciabatte acqua e complimentary per il bagno
La colazione è ottima , si può consumare all interno di quello che la sera è un ristorante, oppure anche in terrazza , accanto alla piscina con vista Bund
Abbiamo provato anche il ristorante : bistecca wagyu squisita, e vitello tonnato buono ma molto diverso da quello italiano . Consiglio vivamente agli italiani di cenare qui
Accanto al ristorante ai può accedere al bar in piscina: la sera la vista è spettacolare
Personale all hall molto gentile e parlano un ottimo inglese, non scontato negli hotel in Cina
Altro
Tutto bene
Se devo proprio trovare qualcosa che non mi è piaciuto, è la musica troppo alta nella hall
Really Fantastic room with view of the river and the bund.
Great hotel staff extremely helpful and very good English. Accommodation was very clean and comfortable. Bars and restaurants also really nice
Nothing was all very good
The location , the view
More than 80 percent of the staff wasn’t able to speak English, we upgraded our room paid over $ 600 more and got a corner room 😞 I don’t need on every single corner and way someone who says hello or good morning . The warm food at breakfast was more cold than warm even the coffee was handwarm before you get it.
Fantastic
Everything was great
Nothing
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