Garden Palace Downtown Koror

Hotels
9.5 (127 reviews)
Garden Palace Downtown Koror, Ngerbeched , Koror , pw

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Spacious rooms
Very friendly and attentive staff/owner
Clean and comfortable
Great central location near restaurants and shops
Kitchenette and useful in-room facilities
Complimentary airport shuttle and beach amenities
Good, simple breakfast
Cons:
No passenger elevator (stairs required)
Stairs can be steep for some guests
Occasional unstable Wi‑Fi
Elevator not mentioned on some booking platforms

Categories

Cleanliness
9.7
Repeated mentions of very clean rooms and well-maintained shared spaces; guests described the hotel as 'very clean' and praised housekeeping.
Service
10
Consistently exceptional service: multiple reviews praise friendly, attentive staff and owner, quick responses to requests, and helpful gestures (e.g., assisting with heavy luggage).
Location
9.6
Described as centrally located, close to restaurants and shopping with easy access to Koror; jungle views and convenient for shopping noted positively.
Room Quality
9.8
Rooms described as very large, well-decorated in island style, comfortable, and well equipped (kitchenette, space for scuba gear); many guests highlighted room size and comfort.
Amenities
9
Good provision of amenities (kitchenette, beach towels, umbrellas, complimentary airport shuttle, luggage lift available), but multiple guests noted there is no passenger elevator and occasional Wi‑Fi instability.
Value for Money
9.7
Guests repeatedly said they would stay again and recommended the hotel; described as the best among options they tried, indicating strong perceived value.
Food and Beverage
9
Breakfast described as simple but high quality and satisfying in several reviews; overall F&B impressions positive though not extensive.
Overall Experience
9.2
Overall highly positive stays, with many guests saying they would return; minor negatives (no elevator, some stairs, occasional Wi‑Fi issues) slightly temper an otherwise excellent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 14:02

Property Description

Luxurious Amenities and Services:
Experience the epitome of comfort at Garden Palace Downtown Koror with a free airport shuttle service, complimentary breakfast, and a stunning rooftop terrace offering picturesque garden views.

Elegant Room Features:
Indulge in air-conditioned rooms equipped with modern amenities including a flat-screen TV with satellite channels, cozy seating areas, and well-appointed private bathrooms with complimentary slippers and toiletries.

Delightful Dining Experience:
Start your day right with a daily continental breakfast featuring freshly baked bread and aromatic coffee. Additionally, enjoy complimentary bottled water provided on your first day to keep you refreshed throughout your stay.

Book now to elevate your stay at Garden Palace Downtown Koror and create unforgettable memories!

Important information:

Please note that this property does not accept payments with American Express credit cards.

Please inform Garden Palace Downtown Koror in advance of your flight number, arrival date/time and how many people are staying in the room. You can use the contact details found on the booking confirmation.

Please note that the free airport shuttle is only available to guests who have a reservation on the day of use.

Please note that guests are not permitted to spend time in the lobby without a room reservation. If guests arrive late in the evening or early morning they must book and pay for that nights accommodations if they wish to remain on the premises.

Please note that all rooms are made up of 2 single beds, pushed together side by side to be used as 1 king bed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROR

Location

Guest Reviews

9.5
Based on 127 reviews
Cleanliness: 9.7
Service: 10
Location: 9.6
Room Quality: 9.8
Amenities: 9
Value for Money: 9.7
Food and Beverage: 9
Overall Experience: 9.2
K
KENTO couple jp
9
2026-08-06 via Nuitee
N
Nagashima family_with_children jp
10
2026-08-06 via Nuitee
H
Hiroaki solo_traveller jp
10
Pros:

部屋が広くてとても使い勝手が良かったです。
パラオには、スキューバダイビングで何度も訪れており、いろんなホテルに滞在しましたが、ガーデンパレスホテルさんが一番良かったです。
また、利用したいと思います。
ありがとうございました。

Cons:

エレベーターがない。

2026-07-09 via Nuitee
K
Kazumi couple jp
10
とっても良かったです、また来たいです。
Pros:

スタッフの皆さんがとても親切でフレンドリー、安心感がありました。
部屋も広くてキッチンもあり、物干しなどもあって、便利に使わせていただきました。
窓からジャングルが見えて鳥の鳴き声なども聞こえるけど、街中なのでお買い物にも便利でした。

Cons:

階段が少しキツめだったことくらいです。

2026-07-04 via Nuitee
A
Aiyaphol solo_traveller th
10
Thoughtful hotel in a decent location
Pros:

Giving 10/10 for one particular reason - how the front office suggested watching the FIFA World Cup instead of just saying “sorry no.”
That being said - the rooms were HUGE (easily enough space for scuba equipment and suitcases), nicely decorated in an island style, well equipped and reasonable WiFi was offered. Breakfast - albeit simple - was of a high quality. Location was decent if you plan to be based in Koror. They even offered a complimentary shuttle service to and from the airport. They provide beach towels and umbrellas as well.

Cons:

Keep in mind that there is no lift in this property for guests, all guests need to use stairs to get to their rooms and breakfast.

2026-06-16 via Nuitee
T
Team family_with_children ph
9
Exceptional
Pros:

I love the room, the staff anf the cleanliness of the place

Cons:

no elevator it wasnt mentioned in the platform..though I would still stay here when I get back to palau though

2026-06-16 via Nuitee
P
Pei-Hua extended_group tw
10
太棒了❤️下次來還會在來住
Pros:

整個都很滿意

Cons:

網路偶爾不穩但還行

2026-06-09 via Nuitee
F
Flora extended_group us
10
2026-03-30 via Nuitee
C
CHUNGJUI extended_group tw
10
2026-03-23 via Nuitee
S
Simone couple au
9
Great location
Pros:

Great location close to restaurants and shopping centre. Lovely owners and staff. Big rooms with small kitchenette. Simple but good breakfast.

Cons:

Nothing. Just be aware there’s no lift.

2026-03-21 via Nuitee
C
Chin-Cheng family_with_children tw
10
Pros:

老闆和員工都非常有禮與熱情,飯店非常乾淨舒適。

2026-03-16 via Nuitee
S
Sharon couple il
10
Great place in Koror
Pros:

We had an absolutely fantastic stay at Garden Palace Downtown Koror, and I cannot recommend it highly enough!

From the moment we arrived, the service was outstanding. The entire hotel team is attentive, professional, and genuinely caring. Every request was handled quickly and with a warm smile, making us feel truly valued throughout our stay.

The staff, both at the reception and the manager Mr. Oya, are simply exceptional. Friendly, welcoming, and incredibly helpful, they create a relaxed yet professional atmosphere. You can clearly feel the teamwork and positive energy. They go above and beyond to make sure every guest feels comfortable.
Breakfast was satisfying and beautifully prepared.

The rooms are clean, huge, comfortable, and perfectly located in the city center.

Thank you very much, Mr. Oya, for two weeks in which I felt at home.

Cons:

There is no elevator but they have a lift for luggage

2026-03-15 via Nuitee
H
Hiroaki couple jp
10
快適な設備と非常に好感の持てるオーナー・スタッフの対応
Pros:

広く掃除の行き届いたお部屋、室内の設備も、共有スペースのファシリティも、あったら便利と思えるものが十分に備わっており、実に快適な滞在ができました。お部屋や設備以上にオーナーさんの細やかなお心遣いに実に気持ちの良いステイになりました。知り合いにも勧めたいと思える宿です。

Cons:

特にありませんでした(エレベーターはありませんが、重い荷物は上げ下ろししていただけました)。

2026-02-23 via Nuitee
J
Joyce couple tw
10
We cannot ask for more!
Pros:

This hotel is operated by Japanese owners. Every corner of the hotel reflects the meticulous spirit and attentive service of the Japanese.
Breakfast was simple, but good enough for a fresh beginning of the day. There were always 2 to 3 different kinds of fresh fruits each morning, and we really appreciate that.
The room was very spacious, bright and spotlessly clean. Beds were comfortable. There was even a fully functional and well-equipped kitchen in the room.
Water pressure and temperature was all good in the bathroom. There was a bidet toilet.
Hotel offers their guests free-to-takeout towels and umbrellas for outing - a truly thoughtful gesture. Free airport pick-up and drop-off, as well as door-to-door luggage services are also provided.
We also really appreciated that the staff had prepared birthday cakes for us and left us an unforgettable beautiful memory of this place.❤️
We simply enjoy every moment of our stay in the hotel. Will definitely stay there again next time we visit Palau.

Cons:

If there's still anything to improve, I'd say there can be more towel racks to hang the towels in the bathroom. 😆 Also the TV can be bigger and of better quality.

2026-01-19 via Nuitee
Y
Yuka solo_traveller jp
10
Pros:

I think it is one of the best hotels in Palau. Mini kitchen and some tableware are enough to cook some foods. Two biggest stores in Palau are very close, therefore I had no difficulties to buy groceries. Our room was quite wide and clean. Staff were very helpful and friendly. You can book tour, dinner and rent a car at the front. Big towels are available when you join tours. I strongly recommend this hotel to stay.

Cons:

Nothing.

2026-01-19 via Nuitee
M
MASAKO couple jp
9
最高!
Pros:

オーナーが大変親切で、気が利く人だった。ホテルの設備も、キッチン道具はほぼ揃っているし、ベープマットまであって、至れり尽くせり。街の中心部にあるので、買い物や食事も困りません。日本人経営だといろいろな意味で安心です。申し込めば、空港送迎も無料でついています。

Cons:

階段がちょっときついかな。エレベーターはないので。

2026-01-11 via Nuitee
S
Samad family_with_children nl
10
2026-01-01 via Nuitee
A
Alexander solo_traveller ru
6
2025-12-08 via Nuitee
D
Dietmar solo_traveller de
9
2025-11-19 via Nuitee
Y
YUKA couple jp
10
Pros:

Very nice service!

2025-11-08 via Nuitee