Garden Palace Downtown

Hotels
Independent
9.6 (56 reviews)
Koror, Koror, 96940 , Koror , PW

Facilities

Free breakfast
Free WiFi
Terrace
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Wheelchair accessible
Free airport transportation
Scuba diving nearby
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and accommodating staff

Categories

Cleanliness
9.84
Rooms were well-kept and clean, commonly highlighted in several reviews.
Service
9.81
Staff was noted for being friendly and helpful, clearly enhancing the guest experience.
Location
9.35
Conveniently located close to main areas, making it easy to explore.
Room Quality
9.9
Rooms were described as spacious and comfortable with good amenities.
Amenities
9.33
Provided good amenities such as breakfast, towels, and activities gear.
Value for Money
9.29
Free airport transfer and included breakfast provide good value for the price.
Food and Beverage
9.34
Variety in breakfast offered was appreciated by guests, adding to the experience.
Overall Experience
9.91
Overall the experience was very pleasant, leading to a high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:49

Property Description

Rooftop Terrace with Stunning Views
Convenient Amenities
Cozy and Well-Equipped Rooms

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. A complimentary continental breakfast is included. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours). Make yourself at home in one of the 12 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. With a stay at Garden Palace Downtown in Koror, you'll be a 3-minute walk from WCTC Shopping Center and 8 minutes by foot from Asahi Stadium. This hotel is 0.5 mi (0.9 km) from National Stadium and 0.6 mi (0.9 km) from Rock Islands Southern Lagoon. Book now for a memorable stay!

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROR

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Gloves are available to guests

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

9.6
Based on 56 reviews
Cleanliness: 9.84
Service: 9.81
Location: 9.35
Room Quality: 9.9
Amenities: 9.33
Value for Money: 9.29
Food and Beverage: 9.34
Overall Experience: 9.91
F
Flora extended_group us
10
2026-03-30 via Nuitee
C
CHUNGJUI extended_group tw
10
2026-03-23 via Nuitee
S
Simone couple au
9
Great location
Pros:

Great location close to restaurants and shopping centre. Lovely owners and staff. Big rooms with small kitchenette. Simple but good breakfast.

Cons:

Nothing. Just be aware there’s no lift.

2026-03-21 via Nuitee
C
Chin-Cheng family_with_children tw
10
Pros:

老闆和員工都非常有禮與熱情,飯店非常乾淨舒適。

2026-03-16 via Nuitee
S
Sharon couple il
10
Great place in Koror
Pros:

We had an absolutely fantastic stay at Garden Palace Downtown Koror, and I cannot recommend it highly enough!

From the moment we arrived, the service was outstanding. The entire hotel team is attentive, professional, and genuinely caring. Every request was handled quickly and with a warm smile, making us feel truly valued throughout our stay.

The staff, both at the reception and the manager Mr. Oya, are simply exceptional. Friendly, welcoming, and incredibly helpful, they create a relaxed yet professional atmosphere. You can clearly feel the teamwork and positive energy. They go above and beyond to make sure every guest feels comfortable.
Breakfast was satisfying and beautifully prepared.

The rooms are clean, huge, comfortable, and perfectly located in the city center.

Thank you very much, Mr. Oya, for two weeks in which I felt at home.

Cons:

There is no elevator but they have a lift for luggage

2026-03-15 via Nuitee
H
Hiroaki couple jp
10
快適な設備と非常に好感の持てるオーナー・スタッフの対応
Pros:

広く掃除の行き届いたお部屋、室内の設備も、共有スペースのファシリティも、あったら便利と思えるものが十分に備わっており、実に快適な滞在ができました。お部屋や設備以上にオーナーさんの細やかなお心遣いに実に気持ちの良いステイになりました。知り合いにも勧めたいと思える宿です。

Cons:

特にありませんでした(エレベーターはありませんが、重い荷物は上げ下ろししていただけました)。

2026-02-23 via Nuitee
J
Joyce couple tw
10
We cannot ask for more!
Pros:

This hotel is operated by Japanese owners. Every corner of the hotel reflects the meticulous spirit and attentive service of the Japanese.
Breakfast was simple, but good enough for a fresh beginning of the day. There were always 2 to 3 different kinds of fresh fruits each morning, and we really appreciate that.
The room was very spacious, bright and spotlessly clean. Beds were comfortable. There was even a fully functional and well-equipped kitchen in the room.
Water pressure and temperature was all good in the bathroom. There was a bidet toilet.
Hotel offers their guests free-to-takeout towels and umbrellas for outing - a truly thoughtful gesture. Free airport pick-up and drop-off, as well as door-to-door luggage services are also provided.
We also really appreciated that the staff had prepared birthday cakes for us and left us an unforgettable beautiful memory of this place.❤️
We simply enjoy every moment of our stay in the hotel. Will definitely stay there again next time we visit Palau.

Cons:

If there's still anything to improve, I'd say there can be more towel racks to hang the towels in the bathroom. 😆 Also the TV can be bigger and of better quality.

2026-01-19 via Nuitee
Y
Yuka solo_traveller jp
10
Pros:

I think it is one of the best hotels in Palau. Mini kitchen and some tableware are enough to cook some foods. Two biggest stores in Palau are very close, therefore I had no difficulties to buy groceries. Our room was quite wide and clean. Staff were very helpful and friendly. You can book tour, dinner and rent a car at the front. Big towels are available when you join tours. I strongly recommend this hotel to stay.

Cons:

Nothing.

2026-01-19 via Nuitee
M
MASAKO couple jp
9
最高!
Pros:

オーナーが大変親切で、気が利く人だった。ホテルの設備も、キッチン道具はほぼ揃っているし、ベープマットまであって、至れり尽くせり。街の中心部にあるので、買い物や食事も困りません。日本人経営だといろいろな意味で安心です。申し込めば、空港送迎も無料でついています。

Cons:

階段がちょっときついかな。エレベーターはないので。

2026-01-11 via Nuitee
S
Samad family_with_children nl
10
2026-01-01 via Nuitee
A
Alexander solo_traveller ru
6
2025-12-08 via Nuitee
D
Dietmar solo_traveller de
9
2025-11-19 via Nuitee
Y
YUKA couple jp
10
Pros:

Very nice service!

2025-11-08 via Nuitee
Z
zenonmich family_with_children au
10
A hotel that felt like a home.
Pros:

A big spacious room with not only all the essentials like excellent internet but all the things that might come in handy like stove, microwave , extra electronic plugs etc. Transport to & from the airport was also provided. The manager Mr Oye-san was amazingly helpful & helped us choose all our activities for the week. The hotel is within a 2min stroll from supermarkets & restaurants etc. which was great given the need to go out in the frequent rain showers. Breakfast was self serve, simple & tasty with Udin & his wife being ever so considerate. We enjoyed our stay immensely.

Cons:

Nil

2025-11-02 via Nuitee
C
Chiayin family_with_children tw
10
2025-10-06 via Nuitee
C
Chenghsien family_with_children tw
10
2025-09-29 via Nuitee
A
Akihiro family_with_children jp
10
Wonderful stay in Downtown of Koror
Pros:

All the staffs are friendly and helpful. The location of the site is quite nice to cruise around the downtown.

Cons:

The shower was a little bit malfunctioning but still useable, also I wish there was an elevator since I had to climb up stairs all the way up to the breakfast floor.

2025-09-06 via Nuitee
A
ATSUKO
10
Pros:

お部屋Marvelous❤️清潔で素敵なインテリアに癒されました。スタッフの方々は親切フレンドリーでとても快適なホテル✨日本人オーナーの方がいつも気にかけて下さり助かりましたし安心できました。

2025-08-30 via Nuitee
R
Ryu family
10
Pros:

空港間の送迎が無料、これだけで50ドル×人数分安く済む。ホテル自体も清潔で、アクティビティ用のタオルも用意してくださっているのでタオル不足の心配をしなくていいです。簡易的なキッチンも備わっており、その他柔軟に対応してくださいました。日本語に対応してくださっているので、細かいニュアンスのすれ違いがなく、安心して宿泊できます。

2025-08-27 via Nuitee
T
Tsai Tzung Nan family_with_children tw
9
帛琉少數日式風格的住宿
Pros:

早餐豐富
環境悠閒

Cons:

樓梯稍陡

2025-08-25 via Nuitee