Le Meridien Houston Downtown

They have a Zutro restaurant at the ground floor, The staff is very approachable and friendly and they accommodated my vegetarian dietary requirements.
I’d like to thank Mr.Saikat and Ms.Lucy for a great dining experience.
God Bless.

I witnessed an unfortunate incident involving a housekeeping manager on the 12th floor near the elevator. The manager, who appeared to be pregnant, was speaking disrespectfully to a housekeeper. While I understand that pregnancy can be physically and emotionally challenging, it should never be used as an excuse to insult or mistreat employees.

Hotel staff deserve to be treated with dignity and respect, regardless of their position. Management should lead by example and foster a positive work environment. I hope the hotel addresses this matter and ensures that all team members are treated professionally.

Nico, Robert, and Santel were exceptionally good. Great service and very respectful. Anytime I’m in Houston I’ll most definitely be at the Le Meridien.

Nico, the valet, was the first person to greet me. He was very friendly and attentive. Before I left the hotel, I stopped by their restaurant. He came in and told me your car is waiting for you and he even took my equipment and loaded it in the car. Thank you so much Nico!

This one is a shoutout to Nico. During my stay he always greeted me whenever I went out or came back in and had a quick chat while i waited for Uber. Professional and kind. Thank you Nico!

Staff was really nice

Nico was so professional and took great care of my car! It is so nice to have great customer service

Everything starting with the staff room and location

The hotel is immaculate, and everyone in the lobby was incredibly friendly and accommodating. The valet and doormen, especially Nico (a fantastic A+ guy) and his partner Santel, were incredibly cool and helpful. I can’t wait to return next year for the trade show. Cheers!

Nico gave me fantastic service, and Heaven at the front desk was incredible as well.

This stay truly exceeded expectations.

From the moment we arrived, the level of service was exceptional. Nico greeted us curbside with incredible energy and professionalism—he made us feel genuinely welcomed and appreciated right away. His attentiveness and kindness stood out and set the tone for the entire visit.

The front desk team continued that same level of excellence—friendly, accommodating, and always ready to help.

Dining at the hotel was equally impressive. Every dish was not only delicious but beautifully presented—easily some of the best food we’ve had at any hotel. Kiki provided outstanding service, always attentive and genuinely warm.

Experiences like this are what keep guests coming back. We’re already looking forward to our next stay at Le Méridien!

Bright and attentive staff who made us feel welcome every time we came in. Would happily stay there again next time we’re in town.

I stayed at this location for a conference and would recommend it for a few reasons:

•Heaven checked me in and was so kind, professional, and helpful!
•The check out staff that was working around noon on April 12 was equally as helpful and friendly as Heaven was when I checked in.
•The valet parking staff was always so positive! The gentlemen who just started a couple weeks ago (was at another location previously) was incredible. A driver had parked and was very rude but the valet staff member didn’t it let it get to him. He just proceed to assist with total professionalism. Wish I would’ve gotten his name.
•Sam at the restaurant took the time to share menu ideas and was an excellent server. In fact, because of her, I returned to the restaurant on a few occasions.
•The hotel is in a great location and is within walking distance to many spots.
•Hotel is very clean and housekeeping staff did a phenomenal job each day.

Nico (and the other nice young man that wears glasses) were great valets. They were so helpful and respectful and polite. I had some bicycles, so it was a little bit more work for them. Keila, at front desk, was so darn nice and helpful and fun to talk to. Great breakfast, great servers.

Nico at valet, Ms. Goodman at restaurant, front desk all were great. Great service with more than a smile - great interpersonal skills and competence. Someone has hired the right people and built a strong culture of true hospitality.

i stay here a lot and I
always see the front desk in a great mood. fast easy check ins. they great me by my name. they all are very personable. on this past stay Heaven stood out with her great greeting and smile. she always makes me laugh and feel welcome

Great service and very hospitality. I’ll be back!