San Rocke House Hotel

Hotels
8.4 (92 reviews)
Calle del Farol 167 y Avenida 12 de Abril , Cuenca , ec

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Cleanliness concerns
Limited breakfast
Noise from other guests

Categories

Cleanliness
7.75
Some concerns about the cleanliness of the bedding and bathroom.
Service
9.25
Guests praised the attentiveness and kindness of the staff.
Location
9.25
Positive remarks about the convenient location near attractions.
Room Quality
7.75
Mixed feelings due to size issues and some noise concerns.
Amenities
8.25
Lack of some amenities noted, but overall acceptable.
Value for Money
8.65
Combination of price and location offering decent value.
Food and Beverage
7.25
Limited breakfast options which didn't meet expectations.
Overall Experience
9.05
Despite some issues, guests generally enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:24

Property Description

Charming Boutique Hotel in Cuenca

Unique Rooms with River Views
Indulge in comfort with rooms offering a flat-screen TV, and some with a terrace or balcony overlooking the picturesque Tomebamba River. Each room features a private bathroom with a refreshing shower.

Convenience at Your Fingertips
Enjoy complimentary WiFi during your stay at San Rocke House. Benefit from our 24-hour front desk and explore the gift shop for souvenirs to remember your trip by.

Explore Cuenca's Cultural Gems
Immerse yourself in the local culture by visiting nearby attractions such as the Pumapungo Museum, Modern Art Museum, and Straw hat Museum, all within walking distance from the hotel.

Book your stay at San Rocke House now for an unforgettable experience in Cuenca!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs USD 5 per day.

Location

Guest Reviews

8.4
Based on 92 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.65
Food and Beverage: 7.25
Overall Experience: 9.05
J
Jorge • couple • ec
9
2026-06-26 • via Nuitee
A
aura • extended_group • cr
8
Agradable
Pros:

Buena ubicación, cerca de lugares para comer

2026-06-24 • via Nuitee
J
Jimenez Peralta • family_with_children • ec
10
Confort y tranquilidad.
Pros:

Todo excelente. Recomendadísimo.

2026-06-22 • via Nuitee
L
LuisG1986 • solo_traveller • ec
5
Existen mejores opciones con precios similares
Pros:

El precio fue relativamente conveniente, aunque se trataba de un valor promocional por mi categoría en booking

Cons:

La puerta de entrada siempre está cerrada y el timbre dañado, te tienen esperando largo rato para poder entrar. El desayuno increíblemente escaso: una taza pequeña de café, dos panes diminutos, un huevo revuelto y un vaso pequeño de jugo helado. Lo sirven a las 07h30, muy tarde para quienes viajen por trabajo

2026-06-16 • via Nuitee
F
Fernando • solo_traveller • es
9
Pros:

Cerca de la zona centro y de la universidad de Cuenca

2026-06-12 • via Nuitee
S
Sánchez • couple • ec
10
2026-06-12 • via Nuitee
M
Milena • couple • ec
5
2026-06-09 • via Nuitee
A
almendariz • family_with_children • ec
9
Excelente
Pros:

El lugar muy bonito,el personal atento,la ubicación excelente,un lugar pequeño pero muy cómodo,recomendado lugar seguro y sobre todo al pie del rio

2026-06-09 • via Nuitee
J
Javier • couple • ec
9
Buen precio y Calidad
Pros:

Precio

Cons:

Parqueo exterior

2026-05-18 • via Nuitee
C
Coello • solo_traveller • ec
10
2026-05-16 • via Nuitee
D
Dayana • family_with_children • ec
1
Terrible
Pros:

Nos llamó la atención las fotos del perfil pero q decepcionó al llegar

Cons:

Todo, habitación con mal olor en ropa de cama, pelos en la sábana, no nos dieron el desayuno ofrecido en la tarifa y un día no tuvimos luz xq no había pagado el encargado y nadie nos notificó hasta q bajamos a averiguar si ya nos iban a arreglar el problema, sector peligroso

2026-05-15 • via Nuitee
S
Solange • family_with_children • ec
10
2026-04-06 • via Nuitee
E
EDUARDO XAVIER • family_with_children • ec
8
2026-03-31 • via Nuitee
M
Margarita • family_with_children • ec
6
Normal
Pros:

Plantas y cuadros

Cons:

Espacio muy pequeño de la habitación
Baño incómodo

2026-03-28 • via Nuitee
R
Richard • couple • ca
7
A great place for a short stay, room we had was too small for an extended stay.
Pros:

The property has restaurants and shopping nearby. Breakfast that was included was good. Nice place for a short visit. We appreciated that the property welcomed pets with no extra charge.

Cons:

Room was smaller than it looked on the listing. There wasn’t a coffee pot in the room and coffee wasn’t available until the restaurant was open.

2026-02-28 • via Nuitee
M
Maria Eugenia • solo_traveller • ec
8
Buenas ubicación y excelente relación calidad precio
Pros:

La ubicación

Cons:

Es un poco ruidoso. Había huéspedes dentro del hotel reunidos en las áreas comunes que no dejaban dormir. Esa sería la única cosa por mejorar. Por lo demás, conforme con todo.

2026-02-10 • via Nuitee
S
Sebastian • couple • ec
9
2026-02-10 • via Nuitee
L
Luis • family_with_children • ec
9
2026-01-28 • via Nuitee
G
Guido • family_with_children • ec
8
2026-01-20 • via Nuitee
J
Johnny • couple • ec
8
Agradable y cómodo..
Pros:

Fue cómod, limpio y atentos con la ayuda

Cons:

En cuanto la propiedad muy bueno, sitio tranquilo relativamente cerca a la atracciones, el único evento no agradable es que solicitan el 50% anticipado a pesar de que se reserve en booking sino se hace el pago previamente aparentemente no realizan la reserva y debe ser cancelado en efectivo una vez llegas a la propiedad Porq si es tarjeta sube el precio debido a que estaba en “oferta” según indicó un encargado del hotel,

2026-01-19 • via Nuitee