Queens Hotel

Hotels
8.6 (308 reviews)
1110 EWEN AVE , New Westminster , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Quiet location
Good amenities
Clean rooms
Cons:
Small rooms and dated facilities
Misleading high rating on overall experience
Inconvenient signage for finding the hotel

Categories

Cleanliness
8.65
Rooms were clean and had a nice layout.
Service
9.15
Staff was incredibly friendly and hospitable.
Location
8.85
Hotel is in a quiet residential neighborhood and close to key locations.
Room Quality
8.15
Some rooms felt small and the overall facilities were a bit dated.
Amenities
8.65
Good includes, like a coffee machine and breakfast; however, TV could be improved.
Value for Money
7.95
Experience didn't fully match the value based on the rating.
Food and Beverage
8.65
Breakfast was great with good options available.
Overall Experience
8.75
Overall a pleasant stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:08

Property Description

Luxurious Accommodation
Queens Hotel in New Westminster provides a luxurious stay just a short drive away from Vancouver city center. Each room is equipped with a flat-screen TV and a private bathroom, ensuring a comfortable and enjoyable experience for all guests.

Convenient Amenities
Stay connected with free high-speed WiFi available throughout the property. Relax in the shared lounge area, perfect for unwinding after a day of exploring nearby attractions like Metropolis at Metrotown and the British Columbia Institute of Technology.

Accessible Location
Located just 17 km from Vancouver International Airport, Queens Hotel offers a convenient base for travelers. Explore the city easily with key landmarks and attractions within a short distance.

Book your stay at Queens Hotel now for a memorable and enjoyable experience.

Important information:

When traveling with pets, please note that an extra charge of CAD 20 per night applies, along with a CAD 150 pet deposit. Please note that only certain rooms can accommodate pets.

Please contact the property for front desk hours. Please note, the rooms are only accessible via stairs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 308 reviews
Cleanliness: 8.65
Service: 9.15
Location: 8.85
Room Quality: 8.15
Amenities: 8.65
Value for Money: 7.95
Food and Beverage: 8.65
Overall Experience: 8.75
W
Watabe solo_traveller ca
10
2026-01-20 via Nuitee
M
Mary Leia family_with_children ca
10
Awesome
Pros:

I loved everything about the hotel except for the fact that it was hard to find, as we drove in at night and signage wasn’t great. The rooms were also a touch small. Staff was amazing, awesome location, breakfast was great and I loved the coffee machine. I will definitely be staying here again at the end of January

Cons:

See above

2026-01-20 via Nuitee
B
Brenda family_with_children ca
10
Great customer service
Pros:

I stayed for 4 nights with my child , staff were friendly and polite on arrival and shown us our room . The twin room I initially booked was a little small , once mentioned my room was upgraded for an additional charge which I was happy with . Rooms were bright and clean with laminated flooring throughout , a fridge , microwave and cable tv. There was complimentary tea, coffee, hot chocolate and snacks on reception daily. I found that the staff went above and beyond and catered to your needs .I would definitely recommend this hotel .

Cons:

There was nothing I disliked - I will definitely recommend .

2026-01-19 via Nuitee
T
Todd couple ca
9
Pros:

Super helpful staff, very friendly. The online booking process and check in were super easy.

2026-01-12 via Nuitee
J
Judith family_with_children ca
10
Next time I visit Metro Vancouver, I am booking the Queens Hotel.
Pros:

I liked the good security of the building. It is in a quiet residential neighbourhood. The parking lot had great lighting and I felt I didn't need to worry about my new car being vandalized. The Queens Hotel is secure password entry and the lobby is very quiet and like being at home with lots of nice homelike touches. It felt like my own living room. If you want fancy and glitzy, you should book the Marriott. The beds and linen were awesome. If you are driving, the best part is that it is close to everything you want to visit. Vancouver, Delta, New Westminster, Burnaby, Surrey and the Fraser Valley plus YVR airport and Tsawwassen Ferry terminals are a quick commute away.

Cons:

I stayed at a Coast Hotel in November and they wowed me with a 75 inch TV on the wall. If you want to watch anything on TV at Queens Hotel, the equipment is super tiny. Maybe 32 inch TV.

2025-12-23 via Nuitee
Y
Yiting solo_traveller ca
7
The high rating felt misleading, and overall, I was disappointed.
Pros:

The parking is free and located behind the hotel. The surrounds are quiet in the evening. Two bottles of water are provided, which is a thoughtful touch. The room meets all the basic needs.

Cons:

The experience did not match the value. There is no lift, and both the building and the room facilities feel quite old. I couldn’t even find a proper cup for drinking water in the room (there was only a paper cup next to the bathroom sink, which didn’t feel suitable for drinking). The room was also quite cold when I arrived — the heating was set to 0, and it took a few hours to warm up after I turned it on. In my view, the current rating (>8) feels misleading; a score around 7 would be more accurate.

2025-11-22 via Nuitee
G
Guindon solo_traveller us
8
Liked the parking and access to Westminister was good.
Pros:

The bedding was high quality sheets etc. Very clean and the staff was very nice. The fresh bananas and yogurt bars were good and always a supply.

2025-11-13 via Nuitee
C
Chester couple ca
6
Did not expect the hotel to be part of a strip mall but it met our needs for the one night.
2025-10-11 via Nuitee
J
Jens
10
Pros:

We arrived quite late, around 1:00am.
Your staff at the check in was great, very kind, very helpful.
No issues at all, thank you!

2025-10-11 via Nuitee
R
Ricardo
8
Pros:

Great staff.Close accomodations for Gym and food

2025-09-29 via Nuitee
A
Alexandra partner
10
Pros:

Staff was incredibly friendly and hospitable. Room was clean and had an interesting layout. Building was quiet at night. Highly recommend!

2025-09-27 via Nuitee
M
Madelene
10
Pros:

Friendly staff👌👌👌
Good massage chair in lobby👌👌👌

2025-09-27 via Nuitee
N
Nancy
10
Pros:

Pet-friendly,

2025-09-26 via Nuitee
A
Alexander William Charles
10
Pros:

Quiet and nice.

2025-09-26 via Nuitee
J
Juls
10
Nice clean hotel in an unknown area
Pros:

I needed a a pet friendly place to stay in New West, and this boutique hotel in a strip mall came up. Highlights: the machine in the lobby that makes you a tasty latte, my room has a nice deep bathtub, the fridge was decently sized, the bed was very comfy. Unfortunately the pet friendly rooms are basically adjoined, so if your neighbour is yelling at his dogs and kids all night, you’ll be privy to it. The worst part was that his dog had the same name as mine, so my pup was traumatized thinking someone was yelling at him. Luckily the yelling man through the locked door was only there 1 out of 2 nights, but you should also be aware that if your stay overlaps with the business week, there is a daycare in the same building. Not that we would ever complain about children playing, but if you want to sleep in, make sure the playground isn’t outside your window! But otherwise, polite, responsive, and friendly staff, clean rooms, and a great place to stay in a relatively unknown neighbourhood.

2025-09-25 via Nuitee
D
David Jonothan pet
10
Pros:

Wonderful hotel only downside I no elevator.

2025-09-24 via Nuitee
A
Alexander
6
Pros:

Inside the room, air conditioner was very noisy. When I turned it off, I noticed the next morning that there is a daycare right below my window. Got a little noisy with screaming toddlers but overall not too bad.

A little weird that the doors are locked 24 hours a day. The neighborhood seems pretty good so I’m not sure why they do that.

Staff were incredibly friendly and nice. Far above average, in fact, quite excellent.

2025-09-23 via Nuitee
P
Phil
10
A great quirky hidden gem
Pros:

Friendly staff that couldn't do enough to help and extremely polite

A very fun lobby with interesting motorbikes , art and things to see .

Complimentary coffee , snacks and cheap vending machines.

Free parking in Vancouver is a massive plus too!

10/10 will definitely stay again when in the area

2025-09-21 via Nuitee
J
Jennifer
8
Pros:

We stayed at the Queens Hotel during the Air Canada strike that left our family stranded in Vancouver after an alaskan cruise. The hotel doesn’t look like much from the outside but it was charming and clean. The best part of this place, though, was the amazing staff! We were in a stressful situation and they were so kind and helpful. They let us have a late check out and when we had to stay another night, they had kept our rooms for us just in case we needed them. Every staff member we met was so kind and helpful!! We enjoyed our stay (despite the circumstances)!!

2025-09-18 via Nuitee
D
Dorothy solo_traveller ca
7
It was very quiet
Pros:

It was close to my event

2025-09-15 via Nuitee