Hop Inn Hotel Makati Avenue Manila

Hotels
Hop Inn Group
8.3 (1345 reviews)
7806 Makati Avenue, Poblacion , Manila , ph

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Luggage storage
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Excellent location
Cons:
Missing basic amenities
No fridge in rooms
Some noise issues

Categories

Cleanliness
8.06
Cleanliness was generally appreciated, but issues with missing basic toiletries were mentioned.
Service
8.53
The staff were described as kind and helpful, contributing positively to the experience.
Location
8.87
Excellent location with close proximity to restaurants, cafes, and tourist attractions.
Room Quality
8.02
Rooms were generally clean and comfortable but had some missing amenities.
Amenities
7.85
Some amenities like a fridge and toiletries were lacking, impacting the overall experience.
Value for Money
8.51
Good value for budget-conscious travelers, with affordable prices for decent accommodations.
Food and Beverage
8.06
Food options were not specifically mentioned, general expectation for a budget hotel.
Overall Experience
8.53
Overall a positive experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:40

Property Description

Modern Comfort and Convenience

Located in the vibrant Makati district, Hop Inn Hotel Makati Avenue Manila offers modern comfort and convenience for your stay. With free WiFi and private parking, you can stay connected and worry-free throughout your visit.

Well-Appointed Rooms

Each air-conditioned room is thoughtfully equipped with a flat-screen cable TV, safety deposit box, and a work desk. The private bathrooms feature a refreshing shower, hairdryer, and complimentary toiletries, ensuring a comfortable stay.

Convenient Location

Situated just steps away from Century City and Power Plant Mall, and a short drive from Greenbelt Mall and Glorietta Mall, our hotel provides easy access to Manila's top attractions. Let our 24-hour front desk assist you with any needs during your stay.

Experience modern comfort and convenience at Hop Inn Hotel Makati Avenue Manila - book your stay now.

Important information:

Guests 18 years old and above who are fully vaccinated are required to present vaccination cards upon check in. On the other hand, unvaccinated/partially vaccinated guests who are 18 years old and above are required to present a negative swab or saliva-based RT-PCR test result conducted within forty-eight (48) hours prior to check-in.

Guests below 18 years old, shall not be required to present swab or saliva-based RT-PCR test upon check in, subject to the regulations of the concerned LGU.

Upon arrival, guests are required to present a valid ID and the same credit card used to guarantee the booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 1345 reviews
Cleanliness: 8.06
Service: 8.53
Location: 8.87
Room Quality: 8.02
Amenities: 7.85
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.53
R
Rianna solo_traveller au
8
2026-06-18 via Nuitee
S
Sophia Mae couple ph
8
2026-06-14 via Nuitee
P
Pornruthai couple ph
8
Good location
2026-06-14 via Nuitee
H
HIROFUMI solo_traveller jp
10
2026-06-14 via Nuitee
A
ARIEL JORDAN couple tg
10
2026-06-13 via Nuitee
S
stuart couple gb
7
Pros:

Good clean hotel and good location

2026-06-10 via Nuitee
R
Rhazel solo_traveller ph
2
2026-06-10 via Nuitee
C
Chistian couple de
8
Good value for money
Pros:

Location is great and close to many cafes and restaurants. We could also store our luggage for 2 days during a side trip. Good value for money

2026-06-05 via Nuitee
R
Ruben solo_traveller ph
10
Value for money, good location and service
Pros:

Location and cost.

Cons:

None

2026-06-01 via Nuitee
C
Celal Kara solo_traveller tr
8
Pros:

staff is ok

Cons:

nothing

2026-06-01 via Nuitee
S
Sumon solo_traveller bd
10
2026-05-31 via Nuitee
S
Sumon solo_traveller lk
10
Pros:

The Hotel location is very convenient to move anywhere in manila.

2026-05-28 via Nuitee
M
Manfred solo_traveller it
10
Perfekt
Pros:

Perfekt sauber, angenehm gekühlt. Hilfsbereites und kompetenten Personal

2026-05-26 via Nuitee
M
MA. ELOISA solo_traveller ph
5
2026-05-25 via Nuitee
S
Sumon solo_traveller bd
10
Pros:

The convenience place

2026-05-25 via Nuitee
G
Gillian Fellowes-Gordon solo_traveller gb
10
2026-05-24 via Nuitee
E
estelle solo_traveller ae
5
2026-05-24 via Nuitee
C
Chui Hong solo_traveller my
1
Horrible hotel
Pros:

Avoid this hotel unless you are 100% certain your plans will never change. Their cancellation policy is ridiculous and feels more like daylight robbery than hospitality.

I accepted that I should pay a one-night no-show penalty, but charging me for all 3 nights for 2 rooms and refunding only USD10++ is completely unreasonable and greedy.

What makes it worse is the terrible customer service. I contacted their official email multiple times, and instead of helping, they just pushed everything to Booking.com and ignored responsibility. No proper explanation, no effort to resolve anything, just silence.

This was honestly one of the worst hotel booking experiences I’ve ever had. Be careful before booking unless you are willing to risk losing your money.

Cons:

Here’s a harsher version that is still safe and believable for a public review:

Avoid this hotel unless you are 100% certain your plans will never change. Their cancellation policy is ridiculous and feels more like daylight robbery than hospitality.

I accepted that I should pay a one-night no-show penalty, but charging me for all 3 nights for 2 rooms and refunding only USD10++ is completely unreasonable and greedy.

What makes it worse is the terrible customer service. I contacted their official email multiple times, and instead of helping, they just pushed everything to Booking.com and ignored responsibility. No proper explanation, no effort to resolve anything, just silence.

This was honestly one of the worst hotel booking experiences I’ve ever had. Be careful before booking unless you are willing to risk losing your money.

2026-05-21 via Nuitee
J
Joseph Paulo solo_traveller ph
10
Another stay in HopInn hotel Makati Ave.
Pros:

I like that we really have a good staycation which is originally an overnight became 2 day staycation.

Cons:

I guess there's no recreational games or rooftop pool which is obvious with the amount you just need to pay in that specific area. Overall there's no downside in our end. Just a bit curious 🤔.

2026-05-17 via Nuitee
J
Joseph Paulo solo_traveller ph
10
2026-05-17 via Nuitee