Serena Resort Kim Boi

Hotels
•
Independent
6.6 (5 reviews)
Land lot No. 380, Khai Doi Hamlet, Hop Kim Commune, Kim Boi, Phu Tho, 350000 , Kim Boi , VN
84-218-6256666

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Designated smoking area
See all facilities

Review Highlights

Pros:
Friendly staff
Lovely location
Spacious rooms
Good service
Cons:
Maintenance issues
Noise disturbances
Pricey for some guests

Categories

Cleanliness
7
Overall, guests mentioned cleanliness as a positive aspect, but there were also reports of some maintenance issues.
Service
8.5
Service was highly appreciated by guests, with many mentioning the friendly and helpful staff. Some reviews suggested the need for more professional training.
Location
8.4
The hotel's proximity to key landmarks and natural scenery was well-received by guests, enhancing their overall experience.
Room Quality
7.3
Rooms were generally spacious and comfortable, although some guests reported issues with room maintenance and noise levels.
Amenities
7.3
Guests appreciated the amenities provided, such as the pool and spa services, but there were some complaints about noise levels and maintenance.
Value for Money
6.9
Opinions varied on the value for money, with some guests feeling the price was justified by the services offered, while others found it to be on the higher side.
Food and Beverage
7.3
The breakfast and restaurant services were generally well-received, with a variety of options available to guests.
Overall Experience
8.5
Most guests had a positive overall experience, citing friendly staff and enjoyable amenities. However, some noise issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 19:19

Property Description

Luxurious Spa Services

Indulge in a massage at our exquisite spa to rejuvenate your body and mind, ensuring a truly relaxing getaway.

Leisure Facilities Galore

From outdoor and indoor pools to an outdoor tennis court, our hotel offers a range of recreational amenities for your enjoyment.

Culinary Delights

Savor local and international cuisine at Non, our restaurant with a bar/lounge and garden view, or opt for in-room dining with our convenient room service.

Book now and experience the ultimate blend of luxury and leisure at Serena Resort Kim Boi.

Important information:

  • Pool access available from 6:30 AM to 9:00 PM.
  • Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

6.6
Based on 5 reviews
Cleanliness: 7
Service: 8.5
Location: 8.4
Room Quality: 7.3
Amenities: 7.3
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8.5
H
Hangil
2
가족끼리 쉬기엔 조용해서 좋을것같아요
Pros:

저는 친구랑 오토바이 여행으로 남자 둘이 방갈로 더블베드 잤어요. 추울때 갔는데 화장실에 뜨거운물도 잘 안나와요. 히터를 최대로 틀어도 방갈로안이 온기가 채워지지않았어요. 방에 모기도 많아요. 리조트가 커서 골프카트를 타고 이동해야하고 기다리는 시간도 많고 불편해서 걸어다녔어요. 오토바이 주차장도 멀고..직원들이 대부분 영어를 거의 못합니다. 수영장은 따뜻해서 좋았어요.

2025-02-01 • via Nuitee
V
Verified traveler
6
Pros:

ベトナム風の山と川に囲まれたリゾート。

2019-01-04 • via Nuitee
T
Thi Ai
8
Pros:

Maintaining is not so good,Olsen bath is expensive.
Breakfast buffet is good.

2018-06-01 • via Nuitee
J
jessica
8
Pros:

It was good ideal for family to get away from hustle city. Not much choice for food and entertainment except swimming . Room is pretty big and clean.

2018-04-02 • via Nuitee
V
Vu
8
Worth your money
Pros:

Amazing hotel with hot mineral swimming pool. Good breakfast

2018-01-14 • via Nuitee