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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Clubhouse
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Family rooms
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Table tennis
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Currency exchange
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Coffee Shop on site
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Staff adhere to local safety protocols
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Food delivered to guest room
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CCTV outside property
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Private bath
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Golfing on site
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Playground on site
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Tennis lessons on site
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Clubhouse
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Reception hall
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Japanese garden
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Covered parking
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Free bus station shuttle
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Golf cart
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Health or beauty spa nearby
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Swimming nearby
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
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Property Description
Luxurious Amenities
Indulge in our garden and shared lounge for a relaxing stay. Enjoy a delightful dining experience at our restaurant and bar.
Family-Friendly Activities
Let your children have a blast at our playground while you make the most of our concierge service for a hassle-free stay.
Convenient Services
Benefit from 24-hour front desk assistance, airport transfers, and free WiFi throughout the property.
Ready to experience luxury and comfort at Suzhou Jinji Lake Grand Hotel? Book now to secure your stay!
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Free public parking is possible on site (reservation is not possible).
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Pets
Pets are not allowed.
Location
Guest Reviews
ホテルは広大な敷地内にありゆっくり滞在するには非常に良い環境です。湖のほとりにあり暖かい時期だと景色も良くのんびりと過ごせます。朝ごはんも問題なく美味しかったです。部屋も問題なく五つ星ホテルといった感じでした。フロントの方や従業員の方も結構親切でした。しかし…ホテルドットコムで予約したのにチェックイン時に予約が入っていないとフロントで言われ国際電話でわざわざ日本のホテルドットコムに私が問い合わせしないといけませんでした。ホテルドットコムでは予約が入っていましたがこちらのホテルには予約されてませんでした。なのでなかなかチェックインできずロビーで1時間ほど待ってしまいました。でもホテルの方はみんな親切で予約が入ってるかわからないですが部屋に入って連絡とれるまでゆっくりしてもらっていいですよ！とすごく親切にしてくれました。おそらく日本のホテルでもここまでの対応はしてくれないだろうと思いました。ホテルの従業員の方には感動しました。しかしホテルドットコムの対応はガッカリでした。国際電話してるのにこの電話代も払ってくれないしお詫びの連絡もないですし…。でもホテルはほんとにゆっくり滞在できますのでゆっくりしたい方にはオススメです^o^周辺には湖とゴルフ場とケンピンスキーホテルだけですのでコンビニとかはありません。でもタクシーに乗ればすぐですので問題ありません。
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