Alcyone Hotel Residences

Hotels
9.6 (2052 reviews)
35 Hercules Street , Brisbane , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Sofa and chairs uncomfortable
Some amenities need updating

Categories

Cleanliness
9.66
Overall cleanliness noted positively across multiple reviews.
Service
10
Staff is frequently mentioned as friendly and helpful.
Location
10
Consistently praised for its great location.
Room Quality
9.66
Rooms are described as clean and comfortable.
Amenities
8.66
Amenities deemed adequate with some mentions of small issues.
Value for Money
9.66
Good value highlighted by several guests.
Food and Beverage
9.16
Positive mentions of nearby food options.
Overall Experience
10
Guests frequently express satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:29

Property Description

Luxurious Accommodations
Alcyone Hotel Residences offers self-contained apartments with modern amenities such as air-conditioning, laundry facilities, and fully equipped kitchens. Some apartments even feature a balcony for a stunning view.

Convenient Location
Located just minutes away from popular attractions like Portside Wharf and Eagle Farm Markets, our hotel provides easy access to shopping, dining, and leisure activities along the Brisbane River. With Brisbane CBD and the airport a short drive away, exploring the city is a breeze.

Relaxation and Recreation
Unwind by the outdoor pool or take a leisurely stroll by the river - our property offers the perfect blend of relaxation and recreation for our guests.

Experience comfort and convenience at Alcyone Hotel Residences. Book your stay now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 2052 reviews
Cleanliness: 9.66
Service: 10
Location: 10
Room Quality: 9.66
Amenities: 8.66
Value for Money: 9.66
Food and Beverage: 9.16
Overall Experience: 10
K
Kim couple au
9
2026-04-16 via Nuitee
M
Michael solo_traveller au
9
2026-04-12 via Nuitee
S
Samantha couple au
10
Clean, comfortable, spacious, quiet, perfect for a short stay
Pros:

Interaction with staff before and on arrival was very good. We were able to check in early which was greatly appreciated. Large, clean, comfortable, quiet spacious apartment with everything you could need.

Cons:

Nothing.

2026-04-11 via Nuitee
D
derek family_with_children nz
10
Pros:

Friendly staff. Comfortable room

2026-04-11 via Nuitee
C
Charlea couple au
10
2026-04-07 via Nuitee
E
ERHO1 family_with_children au
10
2026-04-06 via Nuitee
M
Molly family_with_children au
10
2026-04-05 via Nuitee
E
Edonis couple au
1
78$ a night
Cons:

I wanted to stay there for 12 months
I got refused on my email

2026-04-05 via Nuitee
C
Charyse couple au
10
Beautiful stay with lots to do around!
Pros:

Great service - we arrived earlier and they were able shift things to get us into a room early, even got a little upgrade for our honeymoon, lovely service and beautiful hotel!! Great area for things to do, and plenty of eating spots

Cons:

Nothing!

2026-04-02 via Nuitee
O
Ozzie AJ family_with_children au
9
Pros:

This is a great place to stay when you need a fully fitted out apartment. The rooms are well designed and very clean, well kept. You can pay a bit more and you can have a balcony and view of the Brisbane River. Sound proofing is excellent. So very close to great restaurants including the very cheap but fantastic Cafe H downstairs which is open 24 hours. Also close to 2 supermarkets - within walking distance and another larger supermarket, 5 mins drive away. Carparking available on site for a reasonable fee. Very close to the airport and the Rivercats. It ticks so many boxes - we have already booked to stay there again!

Cons:

Nothing

2026-04-01 via Nuitee
F
Felicity couple au
9
2026-04-01 via Nuitee
F
Felicity couple au
9
2026-04-01 via Nuitee
S
Scott solo_traveller au
9
Enjoyable and will be a returning guest
Pros:

Location

Cons:

TV didn’t work and shower pressure

2026-04-01 via Nuitee
N
Nathan family_with_children au
10
2026-04-01 via Nuitee
B
Bradley couple au
3
It was good at first but the aircon not working was disappointing.
Pros:

Very close to lots of food choices

Cons:

The air conditioner onev 4 did not work
I was sent a text message to inform me, no offer to move me to a room with a functional aircon
I woke up at 0300 in a pool of sweet
The dryer in my room is very noisy and near impossible to use due to the noise

2026-03-31 via Nuitee
R
Rebecca family_with_children au
10
2026-03-29 via Nuitee
C
Christopher couple au
10
2026-03-28 via Nuitee
P
Paul couple au
9
2026-03-28 via Nuitee
C
Claudia couple au
8
Overall nice place
Pros:

Great location, very clean, very friendly staff

Cons:

Pool area needs some love. Decking definitely needs attention

2026-03-28 via Nuitee
P
Priscfrit family_with_children nc
9
Pros:

It's a beautiful hotel with friendly staff😊. The bed is comfortable and the room very clean.
The river vue is fantastic.
There is a good restaurant at the foot of the hôtel open 24/24 😊😊

2026-03-25 via Nuitee