Alcyone Hotel Residences

Hotels
9.6 (2156 reviews)
35 Hercules Street , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Sofa and chairs uncomfortable
Some amenities need updating

Categories

Cleanliness
9.66
Overall cleanliness noted positively across multiple reviews.
Service
10
Staff is frequently mentioned as friendly and helpful.
Location
10
Consistently praised for its great location.
Room Quality
9.66
Rooms are described as clean and comfortable.
Amenities
8.66
Amenities deemed adequate with some mentions of small issues.
Value for Money
9.66
Good value highlighted by several guests.
Food and Beverage
9.16
Positive mentions of nearby food options.
Overall Experience
10
Guests frequently express satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:29

Property Description

Luxurious Accommodations
Alcyone Hotel Residences offers self-contained apartments with modern amenities such as air-conditioning, laundry facilities, and fully equipped kitchens. Some apartments even feature a balcony for a stunning view.

Convenient Location
Located just minutes away from popular attractions like Portside Wharf and Eagle Farm Markets, our hotel provides easy access to shopping, dining, and leisure activities along the Brisbane River. With Brisbane CBD and the airport a short drive away, exploring the city is a breeze.

Relaxation and Recreation
Unwind by the outdoor pool or take a leisurely stroll by the river - our property offers the perfect blend of relaxation and recreation for our guests.

Experience comfort and convenience at Alcyone Hotel Residences. Book your stay now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 2156 reviews
Cleanliness: 9.66
Service: 10
Location: 10
Room Quality: 9.66
Amenities: 8.66
Value for Money: 9.66
Food and Beverage: 9.16
Overall Experience: 10
N
Norm • couple • au
8
Location outstrips the small size of unit.
Pros:

Location, quiet in reference to the aircraft noise (well insulated)

Cons:

Rooms were very small and congested with furniture (for an extended stay 4 nights +) Bathrooms small for two people.

2026-06-20 • via Nuitee
C
ChickenStew • couple • sc
10
2026-06-20 • via Nuitee
A
Alex • couple • nz
8
Pros:

Good for a short stay, good location, great staff!

2026-06-19 • via Nuitee
A
Anna • couple • au
9
2026-06-18 • via Nuitee
J
Jean Marc - Mireille • solo_traveller • nc
8
Pros:

Hotel très propre

2026-06-16 • via Nuitee
A
Andrew • family_with_children • au
10
Fantastic
Pros:

Awesome location and appartments if you stay anywhere else your missing the best. So good. Everything you could want right below you.

2026-06-15 • via Nuitee
S
Stanyer • family_with_children • au
10
Fantastic we had 4 rooms containing family members & staff had organized all on the same floor.
Pros:

Awesome place everything needed was within walking distance. Bed was unbelievable and everything was well laid out well in the room and very clean. Price good too. Will stay again. The staff were very pleasant and helpful.

Cons:

Nothing found to be negative at all.

2026-06-12 • via Nuitee
S
Snowball • extended_group • au
10
2026-06-09 • via Nuitee
R
Russell • couple • au
9
Excellent accommodation that I cannot fault
Pros:

Extremely clean and well serviced every day. Quite rooms in a great location

2026-06-07 • via Nuitee
P
Patrick • couple • au
9
Great location and lovely place to stay
Pros:

Perfect location. Room was perfect for what we needed.

2026-06-04 • via Nuitee
A
Amberlee • family_with_children • au
9
2026-06-04 • via Nuitee
E
Eddy • couple • au
9
2026-06-03 • via Nuitee
T
Talia • couple • au
9
excellent location with very spacious apartments, highly recommend
Pros:

great sized apartment with a stunning view. Very clean with all the amenities needed. Loved that there was also a cafe open 24hrs next to the venue.

Cons:

Shame parking was an extra cost on top of of the hotel cost

2026-06-01 • via Nuitee
J
Jess • couple • au
10
Excellent staff!
Pros:

Staff were very lovely. The property smelt so great!! Some apartments have a musty smell, but this property smelt great in the hallways, reception and apartment

Cons:

Bathroom floor needed a good mop

2026-05-31 • via Nuitee
D
David • couple • au
10
2026-05-28 • via Nuitee
Q
Qiushi • couple • au
10
2026-05-25 • via Nuitee
L
Leonie • solo_traveller • au
10
Pros:

Reception staff were excellent & friendly. Room well equipped with kitchen & I found bed really comfortable. bathroom although small great shower & products.
24 hour restaurant downstairs & Gourmet IGA across road, was fabulous to have close as well as numerous cafes & bakery. wanted for nothing to be close.

Cons:

Nothing.

2026-05-23 • via Nuitee
K
Kitty • couple • au
7
6/10. staff were great but would not recommend for long stays.
Pros:

The location is very close to the airport and the CBD. Overall, the building is quite new, interior is modern, car park is safe and easy to access.

Cons:

Despite that there is a kitchen available, there is no any sort of basic cooking ingredients such as salt and oil. No dishwashing liquid as well, our tissue box probably only had 10 pieces left when we got there, and the towels had blood stains on them. Bin was really small, and there is no extra bin liners available. Wifi is bad, always hard to connect. Shower water pressure is weak, and the rack inside the shower room is broken so we can't even put our cleaning products on the rack without them sliding off.

2026-05-21 • via Nuitee
P
Patricia • solo_traveller • au
9
Pros:

Amazing location. Super comfy beds. Staff amazing. Clean room

Cons:

Funky smell in the hallways

2026-05-20 • via Nuitee
K
Karl • family_with_children • nc
4
Pros:

Un café en bas très bon et bien servi

Cons:

Un cafard dans le couloir, des ongles sur la moquette du salon à notre arrivée.
Le bruit des avions et de la circulation. Je ne comprends pas le 9.6 de l'emplacement géographique, très loin du centre

2026-05-17 • via Nuitee