Sumiya Spa & Hotel

Hotels
7.2 (549 reviews)
Minami-ku Kyobashicho 6-18 , Hiroshima , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Massage services
Packed lunches
Currency exchange
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Outdated facilities
Shared bathrooms

Categories

Cleanliness
6.05
Multiple reviews highlighted concerns about cleanliness and maintenance.
Service
8.01
The staff was noted as nice and welcoming in several reviews.
Location
8.55
Multiple mentions of good location, particularly close to transport and attractions.
Room Quality
6.51
While some rooms are spacious, others had issues such as noise and outdated bathrooms.
Amenities
7.04
Amenities like shared baths were noted, some inconsistencies in expectations were present.
Value for Money
7
A mixed response regarding value, with some feeling charges were high for the provided services.
Food and Beverage
7.25
No direct mentions of food or beverage were made in the reviews.
Overall Experience
7.22
General feedback varied, but many enjoyed their stay despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 05:56

Property Description

Modern Guest Rooms with Free WiFi
Sumiya Spa & Hotel, just a short walk from Hiroshima Station, boasts modern guest rooms with free WiFi. Each room is equipped with air conditioning, a fridge, and a desk. Some rooms even feature a private bathroom for added comfort.

Convenient Amenities
Guests can enjoy the convenience of luggage storage, shoe lockers, and coin-operated washing machines. The lobby provides a free mineral water dispenser along with complimentary coffee, tea, and green tea.

Nearby Attractions
Explore the surrounding area with ease, as various restaurants, bars, and convenience stores are within a 3-minute walk. Additionally, popular attractions like Miyajima Island, Hiroshima Museum of Art, Atomic Bomb Dome, and Shukkeien Garden are easily accessible from the hotel.

Book your stay at Sumiya Spa & Hotel for a memorable experience in Hiroshima.

Important information:

The front desk is open daily from 10:00 AM - 9:00 PM
Guests will receive an email with check-in instructions prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HIJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.2
Based on 549 reviews
Cleanliness: 6.05
Service: 8.01
Location: 8.55
Room Quality: 6.51
Amenities: 7.04
Value for Money: 7
Food and Beverage: 7.25
Overall Experience: 7.22
S
Stephane • family_with_children • fr
8
Bon rapport qualité prix
Pros:

Emplacement, rapport qualité prix

Cons:

L'insonorisation des chambres est faible.
Équipement de salle de bain ancien.

2025-11-28 • via Nuitee
S
shu • couple • jp
5
普通？
Pros:

中心部に近いところ。

Cons:

宿泊直前に住所を入力して向かうシステムですが、郵便番号入れるとアメリカの住所に変換されて困った。
SPAとしてあるので温泉かと思って予約したがシャワーのみで、女性のところは鍵がかからず、嫁は入れなかった。

2025-11-27 • via Nuitee
J
Jo • extended_group • jp
4
2025-11-25 • via Nuitee
A
AgusPrieto • solo_traveller • ar
8
2025-11-25 • via Nuitee
E
Ester • couple • dk
7
Hostel simpático y bien situado, mejoraría con una mano de pintura y más limpieza
Pros:

La ubicación y amabilidad del personal

Cons:

La limpieza de los baños y el olor a moqueta sucia de la habitación

2025-11-23 • via Nuitee
T
Tochi • family_with_children • es
8
Todo bien
Pros:

Muy bien situado, habitación espaciosay personal amable.

Cons:

El aire acondicionado solo calentaba la zona de la habitación donde no estaban las camas. Hacia frío en la que estaba cerca de la ventana.

2025-11-21 • via Nuitee
C
Clement • couple • fr
5
Pros:

The hotel staff was nice and welcoming.

Cons:

The room wasn’t clean enough (dust, some marks here and then, but the bed was clean at least), overall it looked cheap.
The toilets and showers are OUTSIDE the rooms and shared with everyone, and it’s not specified in the description…

2025-11-16 • via Nuitee
• extended_group • jp
5
2025-11-13 • via Nuitee
D
David • extended_group • ch
7
2025-11-11 • via Nuitee
D
Daniele • family_with_children • it
5
2025-11-05 • via Nuitee
N
Nils • family_with_children • fi
9
2025-11-05 • via Nuitee
E
Enrique • couple • es
7
Buena localización para una estancia corta en Hiroshima
Pros:

- Tiene muy buena localización, a 8 minutos de la estación de trenes de Hiroshima.
- El personal es muy amable y nos permitieron dejar las maletas antes de hacer el check-in
- Las camas de la habitación doble con baño son grandes y cómodas
- Puedes conectar netflix o amazon prime a la tv
- La habitación es amplia y tiene armario para dejar la ropa.

Cons:

- Mucho cuidado con el ascensor, pues las puertas no tienen sensor y cierran aunque haya algo en medio. Puede ocasionar un gran problema.
- La habitación no dispone de luz natural. Además, hay un escalón para entrar y salir del baño.
- El baño es muy antiguo, la bañera tiene dos grifos, para agua caliente y fría, por lo que no es cómodo obtener la temperatura.

2025-11-05 • via Nuitee
I
Irene • extended_group • co
5
2025-11-04 • via Nuitee
P
Pierre • family_with_children • fr
7
Pros:

L'hôtel est bien placé. Il fait plus ambiance motel d'ailleurs.jai bien aimé cette ambiance décalée et paisible.

Cons:

Les douches communes et les toilettes à l'extérieur de la chambre.

2025-11-03 • via Nuitee
A
AKIO • solo_traveller • jp
2
残念ながら再訪はございません。
Pros:

何もいいところはありませんでした。

Cons:

館内禁煙のはずが部屋がタバコ臭く、頭が痛くなるほど。
部屋も満室と言うことで変更もしてもらえず、ファブリーズを渡されたただけでした。
21,000円で部屋に風呂、トイレなしの共同タイプでとても値段に見合う施設ではありませんでした。これが5,000〜6,000円なら、まだ我慢します。

2025-10-30 • via Nuitee
J
Jan • extended_group • be
10
2025-10-29 • via Nuitee
M
Marius • solo_traveller • de
9
Pros:

Good location, nice staff

Cons:

Some parts are cramped/ doorway was pretty low.

2025-10-24 • via Nuitee
V
Vanessa Davoli • couple • it
8
L'hotel perfetto per rilassarsi dopo la visita ad Hiroshima
Pros:

La stanza era enorme per gli standard giapponesi, i letti erano comodi e belli grandi. Bagno in comune molto pulito.

Cons:

Purtroppo le docce non erano allo stesso piano della nostra stanza. Per andare in doccia dovevamo prendere l'ascensore.

2025-10-21 • via Nuitee
Y
Yamashita • family_with_children • jp
6
2025-10-21 • via Nuitee
M
motohiro • solo_traveller • jp
10
2025-10-18 • via Nuitee