Doubletree by Hilton Hull United Kingdom

Hotels
Hilton Worldwide
8.8 (123 reviews)
Ferensway, Kingston Upon Hull, Hull, England, HU2 8NH , Hull , GB

Pets allowed

Facilities

Fitness facilities
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Food Quality
Amenities
Cons:
Noise
Booking Issues

Categories

Cleanliness
8.26
The hotel was mostly clean, but there were complaints about dirt in the shower.
Service
9.23
General sentiment was positive towards staff, though there was a significant complaint regarding service in the case of a booking error.
Location
8.77
Convenient location but close to a main road, leading to some noise.
Room Quality
8.72
Rooms were described as modern and fresh, though one review mentioned issues with air conditioning.
Amenities
8.75
Amenities were satisfactory with good breakfast choices.
Value for Money
8.71
General perception is that the hotel offers good value, though some criticisms on missing tea amenities.
Food and Beverage
9.26
Breakfast and drinks received high praise for quality and selection.
Overall Experience
8.73
Overall good experience despite some issues, with many reviewers expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:49

Property Description

Luxurious Amenities
Indulge in the 24-hour fitness center and terrace, or enjoy complimentary Wi-Fi, concierge services, and wedding facilities.

Gourmet Dining and Drinks
Dine at Marco Pierre White or opt for 24-hour room service. Unwind with a drink at one of the 2 bars/lounges.

Convenient Services
Benefit from a business center, express check-out, and event spaces. Stay connected with free Wi-Fi in the 165 guestrooms.

With a stay at Doubletree by Hilton Hull United Kingdom, immerse yourself in Hull's vibrant cultural scene. Book now to experience luxury and convenience.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pet max weight (per pet) in lb is 55

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.8
Based on 123 reviews
Cleanliness: 8.26
Service: 9.23
Location: 8.77
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.73
T
Traysi family
10
Pros:

Lovely hotel. Great modern bathroom. Nice staff. Good breakfast

2025-09-28 via Nuitee
C
Cameron partner
10
Pros:

Clean room and nice staff. Next to the main road so be prepared for a little road noise.

2025-09-28 via Nuitee
G
Gail
10
Great service
Pros:

Great service, food very good staff very friendly

2025-09-12 via Nuitee
H
Helen
2
Pros:

Arrived and I got told I had booked two rooms, and four breakfasts which obviously was a mistake. Whilst I was on the phone in the lobby trying to sort it out they took the money for both rooms and the four breakfasts off my card! WTH I was trying to sort it out. You had no authorisation to do that especially not the breakfast. Expedia called them they agreed to only charge half for the room. I went back to the desk agreed to pay half for the unwanted room and cancel all the breakfast at which point the arrogant manager just said he is cancelling my entire booking and find some where else to stay and my credit got the rooms will take up to 5 days I think he was hoping that I didn’t have money for another hotel room. Shame really because this is my normal go to hotel. I’m sure it could have been sorted out. But every disappointment is a blessing found another hotel which has now become my new recommended go to hotel. Still not got the refund but I had a great night in hull thanks

2025-09-06 via Nuitee
D
David partner
6
Pros:

The overall hotel was clean but our shower had dirt stripes in it when we first entered the room. The staff was very helpful and friendly but overall it wasn't the greatest when it came to sleep due to the amount of noise from the hotel itself.

2025-09-03 via Nuitee
I
Ian
10
Great Hotel
Pros:

Great Hotel, all the staff were friendly and welcoming, very helpful and alway polite and courteous. The rooms were clean and fresh with a modern feel to them.

2025-08-27 via Nuitee
V
victoria partner
10
Pros:

Fantastic stay. Room was cold but easily solved by turning off the air conditioning.
Breakfast was excellent both in terms of choice and quality and all attractively laid out.
The hotel is a bit further from the station than we'd anticipated but we'd definitely stay again as the quality and facilities were so good.

2025-08-04 via Nuitee
M
Martin
10
Pros:

It’s double tree it’s always half decent.

2025-08-04 via Nuitee
S
Shadrack family_with_children
10
Pros:

The property is neat and very comfortable to stay. We enjoyed our moments together as a family

2025-07-21 via Nuitee
A
Ann
10
Fabulous hotel, spotlessly clean
Pros:

Fabulous stay, spotlessly clean and very stylish hotel. Room was gorgeous, bathroom great, lovely shower and so clean. We had a few drinks in the bar and the rooftop bar, both were really nice and felt really cosy to sit in. Breakfast was great, lots to choose from. We would definitely stay here again and thoroughly recommend this hotel. You wont be disappointed

2025-07-21 via Nuitee
D
Daniel
8
Nice
Pros:

Great hotel. Unfortunately air con wasn’t working and you can’t open the windows for fresh air. Although it’s hardly the hotels fault the weather was so hot. Good hotel, would recommend when it’s not 30c outside.

2025-07-20 via Nuitee
J
James
8
Pros:

Great hotel only down side was the lack of tea making items such as tea bag’s and no sugar

2025-07-16 via Nuitee
M
Martin
10
Pros:

Check-in staff were friendly - offered a free cookie! - room was a good size, as was the bathroom. No issues.

2025-06-22 via Nuitee
S
Sara
8
Pros:

Good hotel but be aware if arriving late and parking in the hotel car park the walk through dark deserted streets can be scary if alone

2025-06-18 via Nuitee
J
Joanna
10
Pros:

Rooms really nice, bed comfortable, clean & lovely bathroom with large shower and mirror.
Had nice cocktails upstairs in the Lexington bar.

2025-06-08 via Nuitee
R
Richard
10
Pros:

Excellent hotel at a great price very close to Railway Station. Will definitely stay there again.

2025-06-02 via Nuitee
E
Emma
10
⭐️⭐️⭐️⭐️⭐️
Pros:

I attended my friends charity evening at the hotel and booked a room. Accommodation is superb, fresh, modern and very clean!
Very friendly, helpful staff.I will stay again and I will recommend ⭐️⭐️⭐️⭐️⭐️

2025-06-01 via Nuitee
T
Timothy
10
Pros:

I’ve stayed here several times and it never disappoints. Staff are friendly and professional. The rooms are clean, roomy and clean. The gym is good and the bars in the lobby and upstairs are great. Breakfast is excellent. Location is great for the shops and train station, a 5 minute walk. Highly recommend.

2025-05-25 via Nuitee
S
Steven partner
10
Pros:

Great hotel, very clean and excellent staff.

2025-05-18 via Nuitee
M
Michael
10
Great hotel!
Pros:

Great sized room and perfect location for Connexion Live. Lovely bar and food offerings, breakfast was fab!

2025-05-04 via Nuitee