Mirage Al Salam Hotel

Hotels
6.7 (239 reviews)
Al Salam Road , Al Madinah , sa

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cooperative staff
Perfect location
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
5.69
Several reviews highlighted cleanliness issues including hot water issues, dirty bathrooms, and general lack of hygiene.
Service
7.66
Some reviews noted very friendly and helpful staff, but there were also complaints about arrogance and lack of basic respect from certain staff members.
Location
8.7
Multiple reviews praised the hotel's location, being very close to significant sites like Masjid e Nabwi.
Room Quality
6.15
Some reviews mentioned rooms being small or needing renovation; overall considered adequate but not exceptional.
Amenities
5.18
Lack of adequate amenities mentioned, including insufficient power outlets and poor cleanliness.
Value for Money
7.14
General sentiment indicates that value for money is acceptable, though some reviews suggest lack of service quality for price paid.
Food and Beverage
6.19
Mixed reviews on food quality; while breakfast variety could improve, some reviews appreciated the breakfast itself.
Overall Experience
6.86
Despite some shortcomings, the overall experience was rated positively by many guests, highlighting location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:59

Property Description

Luxurious Accommodation
Mirage As Salam Hotel in Al Madinah offers a luxurious stay with air-conditioned rooms featuring flat-screen TVs and free WiFi. Each room is equipped with a private bathroom and complimentary toiletries for a comfortable experience.

Convenient Amenities
Guests can enjoy the convenience of a kettle in every room and the 24-hour front desk service for any assistance needed during their stay. The hotel's prime location makes it easy to visit popular attractions like The Prophet's Mosque and the Old Bazaar, both within walking distance.

Easy Accessibility
Situated just 14 km from Prince Mohammed Airport, Mirage As Salam Hotel provides easy access for travelers. Book your stay now and experience exceptional hospitality in the heart of Al Madinah.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.7
Based on 239 reviews
Cleanliness: 5.69
Service: 7.66
Location: 8.7
Room Quality: 6.15
Amenities: 5.18
Value for Money: 7.14
Food and Beverage: 6.19
Overall Experience: 6.86
B
basim • family_with_children • eg
5
Pros:

الموقع

Cons:

Housekeeping
Food is very bad

2026-04-04 • via Nuitee
S
Savané • family_with_children • sa
9
2026-04-04 • via Nuitee
M
mohammed • family_with_children • gb
9
Cons:

the bathroom need updating.

2026-04-03 • via Nuitee
A
Abdussamad • family_with_children • sa
6
2026-04-03 • via Nuitee
I
Imran • family_with_children • gb
8
Pros:

Fantastic location with a great view.

Good shop in the hotel.

Friendly staff.

Cons:

Bathroom was small.

Shower didn't have curtains and created a mess.

2026-04-03 • via Nuitee
A
Ali • family_with_children • sa
7
2026-04-02 • via Nuitee
B
Bin • solo_traveller • sa
7
2026-04-02 • via Nuitee
T
Tahirli • family_with_children • az
1
Cons:

My fligjt delayed 1 day. They did npt help in cost. Also they did not give me meal. But in site it is written you can buy breakfast and meal. In hotel say said you can not. Only Indonasian people can buy.

2026-04-02 • via Nuitee
G
Güngör • extended_group • tr
5
2026-04-01 • via Nuitee
M
Muhammad Abdullah • family_with_children • pk
7
2026-03-31 • via Nuitee
G
Ghulam • family_with_children • pk
8
2026-03-31 • via Nuitee
A
Ali • family_with_children • my
7
2026-03-30 • via Nuitee
A
ahmed • family_with_children • sa
8
2026-03-30 • via Nuitee
مصطفى رأفت • family_with_children • eg
8
2026-03-30 • via Nuitee
K
KASHAF • family_with_children • gb
6
It was good and basically no big complaints
Pros:

Hotel staff was very polite and kind. Especially Br. Hamazah at reception was amazing and always welcoming with a kind smile.

Cons:

Bathroom can be renovated bit more

2026-03-29 • via Nuitee
B
Bilgiç • family_with_children • tr
8
Pros:

Otelin konumu çok iyi otel kapısından haram sınırı tam 5 dakika. Odalar temiz

Cons:

Odalar biraz küçük

2026-03-28 • via Nuitee
A
Ahmed • family_with_children • sa
9
2026-03-28 • via Nuitee
M
Mohammad • couple • eg
10
Pros:

Good working and friendly every stop very helpful

Cons:

No, nothing anything

2026-03-27 • via Nuitee
Z
zirwa • family_with_children • gb
7
Good location
Pros:

Very good location.

Cons:

A bit outdated but clean hotel.

2026-03-27 • via Nuitee
M
Mesra • extended_group • id
7
Its oke
Pros:

Good

Cons:

Yes

2026-03-26 • via Nuitee