Tru By Hilton Lancaster East

Hotels
•
Tru by Hilton
8.4 (1243 reviews)
2320 Lincoln Highway East , Lancaster , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Breakfast inconsistency

Categories

Cleanliness
7.65
Mixed reviews; some cleanliness issues were noted.
Service
9.15
Staff described as warm and accommodating.
Location
9.15
Great location, close to many attractions.
Room Quality
8.15
Rooms were clean but some small and noisy.
Amenities
8.65
Good amenities including pool and fitness room.
Value for Money
8.15
Slightly expensive but generally good value.
Food and Beverage
7.65
Breakfast received mixed reviews; could be improved.
Overall Experience
8.65
Overall a great experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:42

Property Description

Modern Amenities and Convenient Location
Tru By Hilton Lancaster East, Pa offers a modern fitness center, indoor pool, and free WiFi throughout the property. Located just 300 meters from the popular Amish Farm and House, it provides easy access to nearby attractions.

Comfortable Accommodations
Each guest room at Tru By Hilton Lancaster East features a refrigerator and flat-screen TV for your convenience. The 24-hour front desk, gift shop, and laundry facilities add to the comfort of your stay.

Delightful Breakfast Options and Nearby Attractions
Start your day with a customizable breakfast at the build your own breakfast station. Explore Dutch Wonderland just 1.1 km away or visit Central Market 9 km from the property. Book your stay now for a memorable experience!

Important information:

Please note, guests must be at least 21 years old to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1243 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 8.65
D
David • couple • us
9
Cons:

Pillows were flat and uncomfortable

2026-03-28 • via Nuitee
L
Lysbeth • couple • us
9
A very nice place to stay
Pros:

Very clean, friendly staff, quick check in, good breakfast

Cons:

Need to change the pillows, not firm and old

2026-03-27 • via Nuitee
S
Stephen • couple • us
5
One nighter maybe, but I will not stay here as a first choice again.
Pros:

The room was small but comfortable. I was there for one day, so it met my needs. The bed was clean and felt fresh. The pillows were soft, but they did not provide back support while watching the tv in bed. Over all the room was clean.

Cons:

Several things were not well. The hotel is too close to the highway. Overnight truck traffic and the volume of cars racing by all night was horrible. Then there was no hot water for the shower in the morning. Then the breakfast at 830AM was almost empty, and not worth eating. I went out to a nearby restaurant for breakfast. I advised the staff of no hot water and the reply was "We know, we just found out". A two star stay at best. Staff was pleasant.

2026-03-21 • via Nuitee
A
Akindele • family_with_children • ca
10
Excellent
Pros:

Clean and comfortable

Cons:

Nothing in particular but best to get room behind the highway due to the truck noise

2026-03-21 • via Nuitee
B
Brenda • extended_group • us
3
No descanse
Pros:

Vera de todo

Cons:

No limpian bien los cuartos no ambition las sabanas y también un gran ruido en la madrugada

2026-03-20 • via Nuitee
H
Helman • family_with_children • us
10
2026-03-20 • via Nuitee
T
Tammy • couple • us
8
Mostly good
Pros:

Location ,clean,

Cons:

Absolutely the number one thing that I honestly complain about every time I stay with you all is no microwave in the room. Drives me crazy because my kids do like to nuke up stuff. We do bring back leftovers from the restaurants. That is the main reason.

2026-03-20 • via Nuitee
J
Jasmine • couple • us
10
2026-03-18 • via Nuitee
C
Clinton • couple • us
10
2026-03-14 • via Nuitee
D
Deb • couple • us
10
2026-03-13 • via Nuitee
V
Victoria • couple • us
8
Likely would stay here again
Pros:

Cleanliness

Cons:

Fridge didn’t work, lots of traffic noise all night

2026-03-11 • via Nuitee
F
Faith • family_with_children • us
8
Pros:

Hot shower and water pressure, cleanliness, comfortable beds, easy check-in, close to eating spots within walking distance

Cons:

Limited breakfast items some options were unavailable due to broken equipment

2026-03-10 • via Nuitee
K
Kathy • family_with_children • us
9
2026-03-09 • via Nuitee
A
Amanda • couple • us
10
Pros:

the set up was beautiful . lots for the kids to do for play .

2026-02-27 • via Nuitee
P
Pry • solo_traveller • us
9
2026-02-26 • via Nuitee
L
Lisa • couple • us
7
Pros:

Convenient location, well priced, free breakfast

Cons:

Cleanliness in the room/bathroom was not what I had hoped for. The floors looked like they’d been mopped with dirty water and there was dirt and dinginess along the flooring edges.

2026-02-24 • via Nuitee
J
Jacklyn • couple • us
5
Pros:

It was nice and convenient

Cons:

There were a lot of kids for a competition in town they were up all night partying and very loud. Had to reach out to front desk

2026-02-24 • via Nuitee
D
Debra • family_with_children • us
10
2026-02-23 • via Nuitee
A
Angie • solo_traveller • us
6
Pros:

Thr bed was extremely comfortable. The room was very clean

Cons:

The paper-thins walls, I could hear my neighbors late into the night. The room was pretty small for the price

2026-02-23 • via Nuitee
R
Regina • family_with_children • us
4
Pros:

Staff is friendly

Cons:

The bed is hard and terrible. The front sidewalk was icy and not shovelled.

2026-02-14 • via Nuitee