Tru By Hilton Lancaster East

Hotels
•
Tru by Hilton
8.4 (1280 reviews)
2320 Lincoln Highway East , Lancaster , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Breakfast inconsistency

Categories

Cleanliness
7.65
Mixed reviews; some cleanliness issues were noted.
Service
9.15
Staff described as warm and accommodating.
Location
9.15
Great location, close to many attractions.
Room Quality
8.15
Rooms were clean but some small and noisy.
Amenities
8.65
Good amenities including pool and fitness room.
Value for Money
8.15
Slightly expensive but generally good value.
Food and Beverage
7.65
Breakfast received mixed reviews; could be improved.
Overall Experience
8.65
Overall a great experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:42

Property Description

Modern Amenities and Convenient Location
Tru By Hilton Lancaster East, Pa offers a modern fitness center, indoor pool, and free WiFi throughout the property. Located just 300 meters from the popular Amish Farm and House, it provides easy access to nearby attractions.

Comfortable Accommodations
Each guest room at Tru By Hilton Lancaster East features a refrigerator and flat-screen TV for your convenience. The 24-hour front desk, gift shop, and laundry facilities add to the comfort of your stay.

Delightful Breakfast Options and Nearby Attractions
Start your day with a customizable breakfast at the build your own breakfast station. Explore Dutch Wonderland just 1.1 km away or visit Central Market 9 km from the property. Book your stay now for a memorable experience!

Important information:

Please note, guests must be at least 21 years old to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1280 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 8.65
E
Evan • family_with_children • us
10
2026-04-13 • via Nuitee
C
Christopher • extended_group • us
6
Overpriced location made this very nice hotel cost twice what it was worth.
Pros:

I like the clean rooms which seem cleaner (and are easier to keep clean) thanks to their hardwood floors. The bed was extremely comfortable, and the bathroom was very well-equipped with both fixed and hand showers, and various soaps and lotions mounted at sink and in shower.

Cons:

Unfortunately, the hard surfaces in the hallway made all noises very loud. My sleep was disturbed for almost two hours by a neignbor's door which repeatedly slammed every 5 to 10 minutes. There was no conversation, so it wasn't due to late arrivals, and it was the same door. The noise was most likely due to an OCD attack running from 01:43-03:20.

2026-04-13 • via Nuitee
W
walter • couple • us
10
2026-04-13 • via Nuitee
T
Terrell • couple • us
9
They are more simple in design
Pros:

They cater to young people with color and things for children

Cons:

Bathroom baseboard was very dusty and had not been cleaned for a long time

2026-04-10 • via Nuitee
R
Rhonda • couple • us
10
Pros:

Everything. Location

Cons:

Soft bed

2026-04-10 • via Nuitee
J
Jacqueline • family_with_children • us
5
Pros:

Location

Cons:

Staff no friendly, no clean, things were not working properly

2026-04-08 • via Nuitee
W
Wallace • solo_traveller • us
9
2026-04-08 • via Nuitee
F
Fonda • couple • us
10
2026-04-07 • via Nuitee
J
Janice • solo_traveller • us
10
Overall, it was super nice, clean, and the free breakfast was delicious.
Pros:

Megan, and other staff were very helpful. And, coffee station was always well attended.

Cons:

Bed too soft

2026-04-06 • via Nuitee
D
Diana • family_with_children • us
9
2026-04-06 • via Nuitee
S
Stacey • couple • us
10
Pros:

The room was cozy and comfy

2026-04-06 • via Nuitee
D
Daniela • couple • us
10
2026-04-05 • via Nuitee
• solo_traveller • us
9
2026-04-05 • via Nuitee
J
John • couple • us
10
Met our needs for our trip
2026-04-05 • via Nuitee
C
Cauthen • couple • us
9
2026-04-02 • via Nuitee
S
Shelia • extended_group • us
5
It was okay
Pros:

This hotel is conveniently located. Breakfast was okay, but some yogurt would have been nice.

Cons:

We were given a handicap accessible room, so it was a really nice size. Shower was very hot, but we had a little trouble figuring out how to turn the water on and then getting the desired temperature.

2026-04-02 • via Nuitee
L
Lida • family_with_children • us
10
Great location and staff
Pros:

Close to so many of our activities. Breakfast and staff were great

2026-04-01 • via Nuitee
D
Deana • solo_traveller • us
9
It was perfect, comfortable, clean and friendly staff.
Pros:

Easy access close to restaurants

Cons:

Nothing it was all good

2026-03-30 • via Nuitee
D
David • couple • us
9
Cons:

Pillows were flat and uncomfortable

2026-03-28 • via Nuitee
L
Lysbeth • couple • us
9
A very nice place to stay
Pros:

Very clean, friendly staff, quick check in, good breakfast

Cons:

Need to change the pillows, not firm and old

2026-03-27 • via Nuitee