Ox Hotel Carlisle

Hotels
6.7 (2339 reviews)
Hilltop Heights , Carlisle , gb

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Outdated facilities
Limited amenities

Categories

Cleanliness
3.95
Multiple reviews highlighted issues such as filthy rooms, dirty walls, and unclean bathrooms.
Service
8.95
Guests praised the friendliness and helpfulness of the staff.
Location
8.95
Several reviews mention a convenient location that suits various travelers.
Room Quality
5.95
Comments about outdated and uncomfortable rooms were prevalent, indicating need for upgrades.
Amenities
4.95
Limited amenities mentioned, including no lift and food options which did not meet expectations.
Value for Money
7.95
Some reviews stated it was good value considering the budget price.
Food and Beverage
5.95
A very slow breakfast service and limited options mentioned, reflecting poor experiences.
Overall Experience
6.95
Overall feedback indicates dissatisfaction with cleanliness and conditions, but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:51

Property Description

Convenient Location
Situated in Carlisle, Ox Hotel Carlisle offers a prime location near popular attractions like Askham Hall and Thirlwall Castle.

Modern Amenities
Enjoy the convenience of free WiFi, a bar, and complimentary private parking at this 3-star hotel. A 24-hour front desk is available to assist guests throughout their stay.

Delicious Dining Options
Start your day right with a choice of buffet or Full English/Irish breakfast offerings served daily at the hotel.

Book your stay at Ox Hotel Carlisle today and explore the nearby Whinfell Forest and Brougham Castle. With easy access to Newcastle International Airport, your trip is sure to be a memorable one.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 2339 reviews
Cleanliness: 3.95
Service: 8.95
Location: 8.95
Room Quality: 5.95
Amenities: 4.95
Value for Money: 7.95
Food and Beverage: 5.95
Overall Experience: 6.95
B
Bernadette • solo_traveller • gb
10
2026-07-11 • via Nuitee
B
Bernadette • solo_traveller • gb
10
2026-07-11 • via Nuitee
W
Wouter • solo_traveller • nl
6
Pros:

Prima bedden

Cons:

Douche is gedateerd en vies. En ondanks zomerse temperaturen stond de verwarming aan en was niet te regelen

2026-07-11 • via Nuitee
J
Jim • solo_traveller • gb
6
2026-07-11 • via Nuitee
J
John • couple • gb
8
What was needed
Pros:

It was cheap and convenient, the staff were helpful. Am using a stick at the moment and when we turned up the girl switched us to ground floor room, great service

Cons:

It was tired but clean

2026-07-11 • via Nuitee
A
Aidan • solo_traveller • gb
7
All in all, a pleasant experience. A great place to stay and it is unbelievable value for money.
Pros:

Location and staff. Food was good too. A friendly atmosphere.

Cons:

House keeping fairly mediocre at best.

2026-07-11 • via Nuitee
C
ciaran • solo_traveller • gb
3
Cons:

Stayed for the Wall Ultra, booked late and got charged a lot for the stay which is fair, everyone does it. However the room was filthy and the shower was cold. There was hot water from the tap just not the shower mixer. If it was £30 fine, but was over £200

2026-07-10 • via Nuitee
P
pam • couple • gb
7
it was fine we have no complaints
Pros:

it was basic you got what you paid for

Cons:

i didnt find any fault

2026-07-10 • via Nuitee
R
Rob • solo_traveller • gb
8
2026-07-09 • via Nuitee
L
lorraine • couple • gb
7
Very cheap £59 . Very good staff . Clean bed . Did the job . Would stay again for Carlisle racing
Pros:

Close to pub and to Carlisle racetrack

Cons:

A bit run down . Staff friendly. Bed clean and comfortable. Bathroom small and ha a shower over the bath and a shower curtain 🙁 there was no plug in the sink and no hairdryer

2026-07-09 • via Nuitee
A
Alan Gerard • solo_traveller • gb
6
2026-07-09 • via Nuitee
H
Heather • couple • gb
1
Grim, not to be repeated.
Pros:

Nothing except the new mattress.

Cons:

The room smelt nasty, the room was very tired as was the bathroom and not very clean, the lid on the toilet was a cheep plastic and would not stay up, the shower hose was not put up properly. The furniture and doors were chipped. The breakfast although nicely cooked was very limited, poor quality sausages, cheap sliced bread. Pleasant chef at breakfast. We were woken at 1.30 am by noisy quests, speaking and moving furniture, called reception at 2.30 as still going in, a very nice man on duty said he would go and speak to the people, they had checked in at 1.30 am with a group of 53 people, not sure if they were in the room next door or above, heard reception knock on their door and speak to them, after a while they seemed to listen. The sound insulation is terrible. The was no mattress protector on the bed and no pillow protectors under the pillowcases.

2026-07-09 • via Nuitee
E
Evette • solo_traveller • gb
1
Pros:

Nothing

Cons:

Room was not what was advertised, beds were 2 singles push together and not a superior king which is what i paid for.

Tv in room only radio channels.

We were on first floor, lift was broken.

Bar and resturant closed at 9.15pm due to card machine being broken and no cash taken.

Hotel was well out the way, so 20mins walk into town for food and drink, and at time of night was pointless.

Pictures on web site completely out of date dont match the interior, so false advertising.

So not getting what you expected/paying for.

Well below the 3 star rating.

WILL NOT BE BACK EVER.

2026-07-09 • via Nuitee
J
Jessica • solo_traveller • gb
10
Perfect
Pros:

Lovely room

2026-07-09 • via Nuitee
P
Paul • solo_traveller • gb
8
Pros:

Old tired hotel but good staff, clean room excellent price. Car park says pay but free with hotel if car registration given at reception.

Cons:

At the price, nothing.

2026-07-08 • via Nuitee
M
Maureen • solo_traveller • gb
7
Good value for.oney
Pros:

Good value for money

Cons:

The hotel looks tired and needs a revamp

2026-07-08 • via Nuitee
C
Charlotte • couple • gb
4
Place was great understanding the marination of it but beds were uncomfortable
Pros:

Location and price

Cons:

The beds

2026-07-08 • via Nuitee
V
Viola • solo_traveller • fk
8
2026-07-07 • via Nuitee
C
Craik • solo_traveller • gb
1
Pros:

Nothing

Cons:

Nothing

2026-07-07 • via Nuitee
A
Alexzandra • solo_traveller • gb
8
Welcoming, easy, restful, comfortable.
Pros:

Welcoming. Good desk hours. Easy to contact. Good parking. Great access to M6for travelling, also close to city centre.

Cons:

I can see that if high up a working lift would be an asset.

2026-07-07 • via Nuitee