Ox Hotel Carlisle

Hotels
6.7 (2058 reviews)
Hilltop Heights , Carlisle , gb

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Non-smoking throughout
Fire extinguishers
Smoke alarms
Key card access
Television in common areas
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Outdated facilities
Limited amenities

Categories

Cleanliness
3.95
Multiple reviews highlighted issues such as filthy rooms, dirty walls, and unclean bathrooms.
Service
8.95
Guests praised the friendliness and helpfulness of the staff.
Location
8.95
Several reviews mention a convenient location that suits various travelers.
Room Quality
5.95
Comments about outdated and uncomfortable rooms were prevalent, indicating need for upgrades.
Amenities
4.95
Limited amenities mentioned, including no lift and food options which did not meet expectations.
Value for Money
7.95
Some reviews stated it was good value considering the budget price.
Food and Beverage
5.95
A very slow breakfast service and limited options mentioned, reflecting poor experiences.
Overall Experience
6.95
Overall feedback indicates dissatisfaction with cleanliness and conditions, but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:51

Property Description

Convenient Location
Situated in Carlisle, Ox Hotel Carlisle offers a prime location near popular attractions like Askham Hall and Thirlwall Castle.

Modern Amenities
Enjoy the convenience of free WiFi, a bar, and complimentary private parking at this 3-star hotel. A 24-hour front desk is available to assist guests throughout their stay.

Delicious Dining Options
Start your day right with a choice of buffet or Full English/Irish breakfast offerings served daily at the hotel.

Book your stay at Ox Hotel Carlisle today and explore the nearby Whinfell Forest and Brougham Castle. With easy access to Newcastle International Airport, your trip is sure to be a memorable one.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 2058 reviews
Cleanliness: 3.95
Service: 8.95
Location: 8.95
Room Quality: 5.95
Amenities: 4.95
Value for Money: 7.95
Food and Beverage: 5.95
Overall Experience: 6.95
D
Douglas • solo_traveller • gb
6
Pros:

Not the best in Carlisle but the best value for money

Cons:

Very dated

2026-05-02 • via Nuitee
S
Staszek • solo_traveller • gb
10
2026-05-02 • via Nuitee
A
Anthony John • extended_group • gb
5
Room was clean everything else rubbish, the staff we’re good though what a dump
Pros:

not much

Cons:

it was run down the outside was horrible, it was understaffed the lovely lass on reception also served behind the bar and cleaned tables and cleared away at breakfast, we had to wait 20 mins to get any breakfast.

2026-05-02 • via Nuitee
B
Bev • solo_traveller • gb
8
2026-05-01 • via Nuitee
W
Wouter en Marianne • couple • nl
6
Was qua prijs prima met wat je kreeg.
Pros:

De plek en de kamer.

Cons:

Hotel is behoorlijk vervallen, beetje desolaat. Foto’s op de site van Booking komen niet in de buurt van de werkelijkheid.

2026-05-01 • via Nuitee
W
Wendy • couple • gb
7
Cheap and cheerful
Pros:

It's cheap and cheerful; and breakfast was great, not a lot on show but replenished with fresh stuff regularly

Cons:

The gardens were overgrown and untidy

2026-05-01 • via Nuitee
A
Agnes • couple • gb
8
Loved it especially for the price and it has easy access to the town for restaurants, pubs and shops
Pros:

Easy access to bus stop

Cons:

Clean beds, bathrooms. Good bar prices

2026-05-01 • via Nuitee
N
Neatherway • solo_traveller • gb
5
Needs work
Pros:

Location and friendly staff

Cons:

No pressure in the shower, one of the mattresses had broken springs (had to turn it over to be able to use it, and this was an upgrade room.. Much of the hotel remains to be upgraded, the restaurant was closed and the, £8 breakfast was poor quality.

2026-05-01 • via Nuitee
N
Nick • solo_traveller • gb
5
'The Ox' - cheap and passable !
Pros:

I was travelling for work and this was the closest hotel - I knew it wasn't 'The Ritz' but it suited my needs. The staff on reception were polite & friendly. The room was clean, the bed comfy and the bathroom pristine.

Cons:

The place is a bit tired The shower looked good - the water was hot but the water pressure was poor - disappointing. No lamps or smaller lights in the room, which was a shame.

2026-05-01 • via Nuitee
T
Terry • family_with_children • gb
8
Cheap and cheerful, excellent value for money
Pros:

Cheap breakfast was okay included got it a bit cheaper.

Cons:

The property from outside looks like something from Bangladesh, that said what do you want for £52 including breakfast 4×3 people

If you’re looking for some more close to town, Clean, but breakfast included and cheap. If I were marking it based on that it’ll be a five star.

Just be aware, you’re paying for a very budget hotel, that should be pretty obvious with the price. Overall staff were great bar was open until 12 pm.

There was no food being served, but there was breakfast done in the morning.

2026-04-30 • via Nuitee
• couple • gb
8
2026-04-30 • via Nuitee
A
Aaron • solo_traveller • gb
3
Pros:

Staff

Cons:

No pool

2026-04-30 • via Nuitee
C
Craig • solo_traveller • gb
9
Pros:

Clean and comfortable

2026-04-30 • via Nuitee
D
Dean • solo_traveller • gb
9
Pros:

I just like it there

Cons:

Some room have good taste some dont

2026-04-29 • via Nuitee
D
Dean • solo_traveller • gb
9
Pros:

Ok

Cons:

Ok

2026-04-29 • via Nuitee
G
GARETH JOHN • solo_traveller • gb
7
GOOD
Pros:

UPGRADE

Cons:

NOTHING

2026-04-29 • via Nuitee
D
Dean • solo_traveller • gb
8
Pros:

Ok

Cons:

Ok

2026-04-29 • via Nuitee
K
Kenneth • solo_traveller • gb
7
Pros:

Good value for money and nice staff

Cons:

The beds are knackered.

2026-04-29 • via Nuitee
D
Deborah • couple • gb
8
A regular place of ours cant be beaten on prices normally
Pros:

Breakfast very good value for money and all you can eat buffet..manageress is a lovely lady

Cons:

I prefer the standard rooms not the new upgraded room 51..theres no bedside lamps a harsh ceiling light instead .no bath.no surfaces to put things on.

2026-04-27 • via Nuitee
L
linda • solo_traveller • gb
7
Good value basic hotel
Pros:

Ideal for a work overnight stay as good value
Room was clean

2026-04-27 • via Nuitee