Ox Hotel Carlisle

Hotels
6.7 (1919 reviews)
Hilltop Heights , Carlisle , gb

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Non-smoking throughout
Fire extinguishers
Smoke alarms
Key card access
Television in common areas
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Outdated facilities
Limited amenities

Categories

Cleanliness
3.95
Multiple reviews highlighted issues such as filthy rooms, dirty walls, and unclean bathrooms.
Service
8.95
Guests praised the friendliness and helpfulness of the staff.
Location
8.95
Several reviews mention a convenient location that suits various travelers.
Room Quality
5.95
Comments about outdated and uncomfortable rooms were prevalent, indicating need for upgrades.
Amenities
4.95
Limited amenities mentioned, including no lift and food options which did not meet expectations.
Value for Money
7.95
Some reviews stated it was good value considering the budget price.
Food and Beverage
5.95
A very slow breakfast service and limited options mentioned, reflecting poor experiences.
Overall Experience
6.95
Overall feedback indicates dissatisfaction with cleanliness and conditions, but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:51

Property Description

Convenient Location
Situated in Carlisle, Ox Hotel Carlisle offers a prime location near popular attractions like Askham Hall and Thirlwall Castle.

Modern Amenities
Enjoy the convenience of free WiFi, a bar, and complimentary private parking at this 3-star hotel. A 24-hour front desk is available to assist guests throughout their stay.

Delicious Dining Options
Start your day right with a choice of buffet or Full English/Irish breakfast offerings served daily at the hotel.

Book your stay at Ox Hotel Carlisle today and explore the nearby Whinfell Forest and Brougham Castle. With easy access to Newcastle International Airport, your trip is sure to be a memorable one.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 1919 reviews
Cleanliness: 3.95
Service: 8.95
Location: 8.95
Room Quality: 5.95
Amenities: 4.95
Value for Money: 7.95
Food and Beverage: 5.95
Overall Experience: 6.95
E
Edison solo_traveller us
7
2026-02-14 via Nuitee
I
Iacopo extended_group it
1
Avoid
Pros:

Blood stains, roaches and moth, snots on the wall.
This is how rooms look like.

Cons:

Everything

2026-02-14 via Nuitee
G
GARETH JOHN solo_traveller gb
8
2026-02-13 via Nuitee
T
Turnbull solo_traveller gb
9
2026-02-12 via Nuitee
G
GARETH JOHN solo_traveller gb
7
GOOD VALUE
Pros:

VALUE FOR MONEY

Cons:

LOCATION

2026-02-11 via Nuitee
M
Martin solo_traveller gb
8
Cheapish
Pros:

It is cheap, but has gone up 20% in price

Cons:

There is a lot of holes in the car park, so beware. And the hotel is out of date but he’s getting done up slowly

2026-02-09 via Nuitee
V
Vlad couple gb
10
2026-02-08 via Nuitee
M
Margaret couple gb
10
We had a lovely stay in the hotel and will come back again soon
Pros:

Service was very good the staff was very friendly and helpful we enjoyed the breakfast

Cons:

Nothing we will stay there again

2026-02-08 via Nuitee
A
Anthony solo_traveller gb
1
2026-01-29 via Nuitee
A
Adeyemi couple gb
2
Pros:

Staff are great and friendly

Cons:

Tbe bed is worn out and uncomfortable.

2026-01-28 via Nuitee
S
Scott couple gb
1
Horrendous ..will not be back ,ever !
Pros:

The staff I’m afraid was the only appealing factor here ..sooo much needs done to this hotel to bring it back to life ,full refurb ,it’s 2026 not 1966 💯🤷‍♂️👍

Cons:

Run down,decor appalling,paper thin walls ,rooms need serious attention..

2026-01-28 via Nuitee
N
Nzau extended_group gb
10
A lovely stay for a southern guy
Pros:

Friendly staff and exquisite room.

Cons:

Nothing to complain about

2026-01-27 via Nuitee
G
Graham solo_traveller gb
8
2026-01-26 via Nuitee
T
Timothy solo_traveller gb
8
Cheap
Pros:

Pleasant stay in Carlisle. Plenty of parking and a bargain price

Cons:

The shower was either scalding hot or stone cold. Very hard to get it to a normal temperature.

2026-01-20 via Nuitee
L
Luke solo_traveller gb
8
2026-01-20 via Nuitee
Y
Yeukai family_with_children gb
4
2026-01-20 via Nuitee
D
Daniel extended_group gb
7
2026-01-20 via Nuitee
A
Andy solo_traveller gb
9
Pros:

excellent value for money.

2026-01-20 via Nuitee
M
Michelle couple gb
10
2026-01-20 via Nuitee
M
Michael couple gb
8
2026-01-20 via Nuitee