Ox Hotel Carlisle

Hotels
6.7 (2288 reviews)
Hilltop Heights , Carlisle , gb

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
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Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Outdated facilities
Limited amenities

Categories

Cleanliness
3.95
Multiple reviews highlighted issues such as filthy rooms, dirty walls, and unclean bathrooms.
Service
8.95
Guests praised the friendliness and helpfulness of the staff.
Location
8.95
Several reviews mention a convenient location that suits various travelers.
Room Quality
5.95
Comments about outdated and uncomfortable rooms were prevalent, indicating need for upgrades.
Amenities
4.95
Limited amenities mentioned, including no lift and food options which did not meet expectations.
Value for Money
7.95
Some reviews stated it was good value considering the budget price.
Food and Beverage
5.95
A very slow breakfast service and limited options mentioned, reflecting poor experiences.
Overall Experience
6.95
Overall feedback indicates dissatisfaction with cleanliness and conditions, but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:51

Property Description

Convenient Location
Situated in Carlisle, Ox Hotel Carlisle offers a prime location near popular attractions like Askham Hall and Thirlwall Castle.

Modern Amenities
Enjoy the convenience of free WiFi, a bar, and complimentary private parking at this 3-star hotel. A 24-hour front desk is available to assist guests throughout their stay.

Delicious Dining Options
Start your day right with a choice of buffet or Full English/Irish breakfast offerings served daily at the hotel.

Book your stay at Ox Hotel Carlisle today and explore the nearby Whinfell Forest and Brougham Castle. With easy access to Newcastle International Airport, your trip is sure to be a memorable one.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 2288 reviews
Cleanliness: 3.95
Service: 8.95
Location: 8.95
Room Quality: 5.95
Amenities: 4.95
Value for Money: 7.95
Food and Beverage: 5.95
Overall Experience: 6.95
P
peter • solo_traveller • gb
2
2026-06-28 • via Nuitee
M
Mohammed • couple • gb
5
Pros:

Ventilation, air conditioning

Cons:

No air conditioning nor ventilation

2026-06-27 • via Nuitee
R
Roope • solo_traveller • fi
7
2026-06-27 • via Nuitee
J
Jes • family_with_children • jp
2
Pros:

We had a roof over our heads

Cons:

It was dirty, moldy, and a spider even crawled out of the covers. The hotel is in desparate need of repairs and updates throughout.

2026-06-27 • via Nuitee
P
Paul • solo_traveller • gb
6
Pros:

Whilst property is dated and low budget, it is clean and tidy, with comfortable beds and good bed linen. Staff members are great.

2026-06-27 • via Nuitee
L
Lotte • solo_traveller • nl
7
2026-06-27 • via Nuitee
C
Carys • solo_traveller • gb
8
Cons:

It took 10-15 minutes for a member of staff to come to the desk when I arrived to check in. It was 1:40am and I was tired and just wanted to check in. There was also no bell or anything to notify staff of my being there.

I also didn't like how the double bed was 2 single beds pushed together and you could feel it has one was higher then the other.

2026-06-27 • via Nuitee
S
Shaun • solo_traveller • gb
9
2026-06-27 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-06-27 • via Nuitee
S
Sayyed • solo_traveller • gb
4
Pros:

None

Cons:

Very disappointed with the hotel overall. No lift. Very old and need complete refurbishment. Room tiny. The shower head drizzle- not able to shower properly. It was very warm and fan really did not do anything

2026-06-26 • via Nuitee
W
White • solo_traveller • gb
4
2026-06-26 • via Nuitee
D
Dr Karyn • solo_traveller • gb
7
Pros:

The location
Its reasonably clean
Availability of parking

Cons:

The shower in room 86 was too small.
There is no elevator
I didnt like 2 single beds bunched up together as a double bed, i prefer one double bed

2026-06-26 • via Nuitee
J
Jamie • solo_traveller • gb
7
2026-06-26 • via Nuitee
S
Stephen • extended_group • gb
9
2026-06-26 • via Nuitee
A
Aaron • solo_traveller • gb
1
Unbearably hot.
Pros:

Location

Cons:

The room was unbearable to sleep in. The hot water pipes run around the edge of the room and this was like having a heater on in the room when it was already a very warm night. The room was around 30 degrees all night. We sat in the car with the air conditioning on for most of it. Reception found us some fans but this just circulated hot air around the room. Definately wont be staying again during summer.

2026-06-26 • via Nuitee
G
Gary • solo_traveller • gb
6
2026-06-26 • via Nuitee
C
Carola • couple • nl
6
Pros:

Pretty good location.

Cons:

The bed was not comfortable and the room was very hot. Had to go to the front desk to get a fan, but there was nobody there. I waited 15 minutes before someone showed up (it’s a 24 hour front desk)

2026-06-25 • via Nuitee
R
Roddy Rodriguez • solo_traveller • gb
6
2026-06-25 • via Nuitee
D
david • solo_traveller • gb
7
Pros:

Paid £55 for a nights stay, great location when travelling up to Scotland for work, hotel was correctly priced for the rooms and facilities.

2026-06-24 • via Nuitee
L
Les • couple • gb
7
No frills, basic facilities and breakfast option, but with nicely clean room, linen and comfy bed.
Pros:

The location was good for us as we didn't plan to go anywhere locally during our one night stay. We felt relaxed because of the peaceful location with little disturbing noise at all. The staff welcome was really nice.

Cons:

We were given room 125, and we found the guest wifi wasn't accessible around that side of the building - we didn't mind as we always have our own portable wifi with us. If we hadn't had that, we may have had to address it to staff.

2026-06-24 • via Nuitee