Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inadequate food quality
Cleanliness issues

Categories

Cleanliness
7.88
Brudne okna, indicating a need for better cleaning standards.
Service
9.35
Overall positive comments about staff interactions and service quality.
Location
9.39
Great location mentioned multiple times, especially proximity to eateries and bars.
Room Quality
8.84
The room was described as clean, modern, and soundproof.
Amenities
8.37
Issues with pool capacity noted but other amenities were enjoyable.
Value for Money
8.33
Concerns raised about quality not reflecting price, especially during breakfast.
Food and Beverage
8.88
Mixed comments; great food at Atelier, but some concerns about breakfast quality.
Overall Experience
9.35
Generally positive sentiment from various satisfied guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:48

Property Description

Iconic Views and World-Class Facilities
Experience iconic views of the Sydney skyline from the rooftop infinity pool at Sofitel Sydney Darling Harbour. The hotel boasts state-of-the-art facilities, ensuring a truly unique stay for every guest.

Convenient Location and Elegant Rooms
Located just a 1-minute walk from the International Convention Centre, the hotel offers easy access to Sydney CBD. Each elegant room features a flat-screen Smart LED TV, free WiFi, and luxurious bathrooms with high-quality finishes.

Fine Dining and Wellness Experience
Indulge in fine dining at the hotel's restaurant or unwind at one of the 3 bars, including the rooftop pool bar. For ultimate relaxation, visit the Sofitel SPA Darling Harbour offering a range of treatments, infrared sauna, and a guest relaxation lounge.

Book your stay at Sofitel Sydney Darling Harbour for a luxurious and unforgettable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Photo ID provided must match personal details on Credit Card. Credit card used at time of reservation must be presented upon check in at the hotel, or check-in will be denied. The accommodations requires a prepayment of the full accommodations and a valid Credit Card on file for incidentals, for a guest to be able to check in to the hotel. The views from the room when booking a Darling Harbor view room vary facing east, north east and north, all with views of the water. Floor allocations will depend on the room type booked. Requests for high floor and bathtubs cannot be guaranteed. Food and beverage operating hours for Atelier Restaurant and Champagne Bar may vary. We recommend booking and checking opening times via our website. Guests booking with breakfast-inclusive rates will receive breakfast for 2 adults and up to 1 child per room. Additional children receive 50% off the adult breakfast price. We are a nonsmoking hotel and associated cleaning fee starting from $500 will be applied should the rule not be adhered by. Please note entry to the fitness center is for registered guests only over the age of 16. Pool water is heated and as the pool is located outdoors the ambient temperature may impact the water temperature during cold days. Pool deck has limited number of sun beds/ seatings and these cannot be held or reserved. Club Millesime dress code during the evening drinks and canapés service is smart casual with appropriate footwear. Thongs/flip-flops and hotel slippers are not permitted. To ensure this standard is upheld, guests may be denied entry if not adhering to dress code. People under 18 years old are not permitted in Club Millesime after 5:30pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 89 per day.

Location

Guest Reviews

8.8
Based on 5100 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.35
L
Leisa • couple • au
10
2026-02-14 • via Nuitee
F
FRIDA • couple • au
7
2026-02-13 • via Nuitee
R
Raj Kumar • couple • in
6
A BITTER TASTE SPOILING WHAT COULD HAVE BEEN A VER PLEASNT EEXPERIENCE DUE TO ONE PERSON'S RUDE MAO
Pros:

Location was excellent, reception staff and managers were excellent, pleasant, considerate and gave us a very pleasant and patient hearing of an incident detailed below

Cons:

A lady manager at the breakfast facility at 6.15 AM, 15 MINUTES BEFORE THE BUFFET WAS TO OPEN, WHOSE NAME I did not ask, but I remember that she was overweight, but that is not my problem, she was busy counting cash from the machine and before asking me as to why me and my wife were present 15 minutes early, asked us to stand app 5 feet away and was very rude to us and treated us like beggars, gave us 3 slices of bread each and on being requested dumped butter and jam on to us without a wooden knife to spread the butter or jam, all in a brown paper packet and on forther request gave us one pears and one plum as part of a carry away breakfast which we had not properly booked in time and was extremely rude, which in our last 3 weeks of holiday in New Zealand and Australia was unprecedented in any corner of this continent even on the street, or street vendors let alone a five star hotel manager starting her work with the very first guest at 6.15 AM, all she had to do was pleasantly show her inability to help, in the face of a very early pick up for a sight seeing trip from your adjacent PARK ROYAL HOTEL, who provided us with wooden knives and forks to compensate the lack of them at SOFITEL, inspite of us not being their guests, just a pleasant human being to human being interaction at 6.30 in the morning and one mire information, my son was an assistant manager at WESTIN AND RITZ CARLTON HOTELS IN PUNE(INDIA) for a period of app 10 years, so I know, what is expected of any staff/nanager/officer of a five star hotel in handling unexpected requests.

2026-02-13 • via Nuitee
C
Christo • solo_traveller • au
8
2026-02-13 • via Nuitee
M
Mark • solo_traveller • au
8
Pros:

Location, staff friendly

2026-02-13 • via Nuitee
S
Scott • family_with_children • au
10
2026-02-10 • via Nuitee
J
Jordan • couple • au
1
Wasn’t any good and I won’t be staying there again unless I get a discount somehow
Cons:

No tv and wasn’t the room I wanted

2026-02-09 • via Nuitee
J
Joseph • family_with_children • au
10
2026-02-08 • via Nuitee
L
lili • family_with_children • cn
9
2026-02-08 • via Nuitee
M
Marlon • couple • au
6
2026-02-08 • via Nuitee
D
Dikash • couple • au
10
2026-01-31 • via Nuitee
M
Mark • couple • au
10
Over all it was great place stay and close to lots things to do we will be back
Pros:

There wasn’t much I didn’t like about the place it was clean, the rooms were great we had great view and the staff was were very helpful and friendly.

Cons:

There only one think I didn’t like was the parking you pay good money to stay at beautiful place and to you have pay for parking

2026-01-31 • via Nuitee
E
Edward • solo_traveller • au
6
Pros:

Location

Cons:

No movie channels. Had to download Netflix app to connect to t.v. Really annoying

2026-01-31 • via Nuitee
S
Stef • couple • nl
9
2026-01-31 • via Nuitee
J
James • family_with_children • au
8
2026-01-31 • via Nuitee
S
Simon • couple • gb
4
Nightmare
Pros:

Location

Cons:

Came off cruise no one could check in until 3pm and despite arriving off a ship you are not given access to the pool or gym and have to just sit in the lobby unlike other hotels that accommodate cruises in the area
At 3pm the place turns into bedlam with just two staff checking in everyone. Those who have arrived earlier clashing with those just arriving, we were delayed another hour.
When you get to the pool it’s already packed no beds or chairs and the bar staff struggling.
Facilities completely insufficient for number of guests even the lifts have giant queues out the front doors to get up and down to your room most of the day.
Took us 15 minutes to get down in the morning
The property advertises a champagne bar but it’s closed on Sundays so that you have to sit in the lobby or go out.
Coffee machine in room blew up coffee everywhere reported it no one came to fix, or clean up.
If you have a harbour view at weekends the all night club across the harbour has thumping music all night right into the next morning making the windows vibrate to 6am
Honestly if you need a layover after a cruise DO NOT USE THIS HOTEL, its doesn’t cater for you.

2026-01-30 • via Nuitee
Y
Young Jiu • couple • nz
8
Very much enjoed the stay
Pros:

The room and the location

Cons:

Non

2026-01-30 • via Nuitee
E
Edwards • couple • gb
8
Very enjoyable - wouldn’t hesitate to return
Pros:

Good sized room with fabulous harbour views

Cons:

Building works next door were a bit of an eyesore but once completed will be another plus for the Darling Harbour location

2026-01-30 • via Nuitee
S
Stephen • couple • au
9
Go there. You won’t be disappointed unless you are on a low floor maybe.
Pros:

The view from the 30th floor and the beds.

Cons:

Nothing really. It was excellent.

2026-01-30 • via Nuitee
R
Raquel • family_with_children • au
8
Pros:

Staff friendly
Beds very comfy
Good buffet breakfast

Cons:

Pool wasn’t heated and water was freezing. Pool staff under the pump and very busy as were breakfast staff.
Unfortunately construction in darling harbour on pool level and from all rooms facing that direction. Understandably unavoidable but the sounds of drilling and construction definitely didn’t make for a relaxing time at the pool.

2026-01-30 • via Nuitee