Westciti Caroco Aparthotel

Very hot room - fan supplied but was too hot on middle floor. Need aircon.

It wasn't very clean - lots of dust around, floors didn't feel very clean and the oven hadn't been cleaned at all.
The parking was very tight and difficult to navigate.
I didn't like the breakfast - packets of cheap croissants and waffles were not very nice.

The room had cobwebs and spiders. We didn't sleep there and left early as it felt uncomfortable. It wasn't a garden view, rather a 2x2 concrete space that had no view

Loud noise, rooms not clean and constant weed smell throughout and poor check in instructions

Die Parksituation ist nicht sehr gut, breitere Autos können nicht die Parkplätze im Innenhof benutzen. Die Einfahrt ist mit "Hüpfer" ausgestattet, dass man auch immer schauen muss dass man sehr viel Gas gibt um drüber zu kommen.

Ich die "permanenten Bewohner" des Hotels, waren der Hauptfaktor wieso die Bewertung schlechter ausgefallen ist. Neben dem häufigen Grasgeruch, wurde auch häufig laut geschriehen und die Türen zu geworfen. Oftmals mitten in der Nacht.

Wij hadden een appartement, maar wat betreft schoonmaak viel het best tegen. Veel zwarte haren en ook nagels van vorige gasten op de grond, vlekken op de bank, en in de wc was het niet goed schoon. Er was ontbijt, maar voor een 4 sterren hotel wel heel basic (brood om toast te maken met kaas en jam en voorverpakte croissant of chocolade broodje (die je in supermarkt verpakt kan halen). Iets van versgebakken broodjes of een ei of vleeswaren zou een toevoeging zijn. De locatie maakte het weer goed, en we waren verder hele dag op pad, dus alleen voor paar overnachtingen was het te overzien.

Parking, wasnt ideal but we were only there for one night so made it work.

Unfortunately the room was incredibly HOT, (we stayed in no 10) with no air conditioning, even with the floor fan that we found in the room (now we know why), as it just circulated hot air, & despite the small window being open it was unbearable as we got very little sleep. As we checked in late and was only staying for x1 night we thought we could manage. We were wrong! The bed was not the comfiest & overall we had a bad night's sleep!

Breakfast was basic, and self service, with a fridge that had, sliced white bread, cheese slices, yogurts, milk, jam & butter inside. There was cereals, juices and a selection of croissants, brioche & pain au chocolate to chose from as well as Tea making facilities, a selection of alternatives Teas otter than PG would also have been nice.

Parking is extremely tight & you have to go through a narrow entrance between the houses, as it was full we had to park outside where there are restrictions, as it was Sat evening into Sunday we were OK.

That we had to pay extra £20 for air conditioner in out room when it was advised as Deluxe

The room was hot with no air con

Breakfast

I don’t usually do bad reviews but I have had 3 not great experiences. This is such a shame as it generally was my favourite spot to go. So my last 3 visits have not been the best. I’ll start with my recent visit as this visit was disappointing at the very least. We checked into an unclean room; dirt in the shower and sink, towels over the hanger cabinet, previous occupants bin left by the kitchen area, bottles on the balcony, the tray they left in the room was an absolute mess with crushed biscuits and weirdly the bed was made? Which we assumed the sheets were not changed to fresh sheets as it wasn’t made how it usually is and given the state of the room it was quite obvious. When I spoke to the manager I was sad that he didn’t show any remorse to the situation and asked me “what do you want us to do about it?” “Do you want it cleaned?” Well of course but it would’ve been nice to have an apology which is surprising because the staff are usually really nice and on top of their game but this was horrible for me as it’s beyond unhygienic to give someone a room that has not been cleaned. My previous two experiences I was put in two different rooms. The first experience was that the room gave a whole different feel, wasn’t as comfortable as the last stay with the TV being on a swivel bracket but didn’t turn enough so we can see the TV properly which was annoying (it was a crazy thing to complain about as it wasn’t too bad but this kicked off the bad experiences from there). Second room was based on the top floor and upon first glance one of the numbers was missing from the door and the key hole was broken off. Didn’t matter as the door was left open anyway. When I went into the room, it was an absolute sauna in there and looked as if no one has slept in or dusted that room all year. The fan had soo much dust on it that we had to do our own cleaning to make sure we weren’t covered in it and the bed was the worst!

Bathroom was clean but room wasn’t
Balcony door didn’t lock and other guests were really loud