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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Luggage storage
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Fax/photocopying
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Soundproof rooms
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Delivered food - securely covered
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Television in common areas
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Covered parking
Review Highlights
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Property Description
Convenient Location and Connectivity
Westciti Caroco Aparthotel in Croydon offers easy access to popular London train stations, making travel a breeze.
Fully-Equipped Apartments
Enjoy the convenience of fully-equipped kitchenettes, dining areas, and complimentary WiFi in all apartments for a comfortable stay.
Communal Facilities and Services
Unwind in the guest lounge, keep up with your workout routine in the gym, and start your day right with a complimentary continental breakfast.
Book now for a seamless blend of comfort and convenience at Westciti Caroco Aparthotel.
Additional Information
Garden Suites: All of our Garden Suites are located at the rear of Caroco Aparthotel, offering a quieter and more peaceful stay.
1-Bedroom & 2-Bedroom Apartments: These are located next door to Caroco Aparthotel.
All guests for serviced apartments and Garden suites must check in at the Caroco reception before being directed to their accommodations.
Check-in & Check-out
Smart Check-in Process: Guests receive contactless digital key information by text/email by noon on the day of arrival. You can check in any time after 2:00 PM using this information.
Reception Hours: Reception is manned until late at night should you require assistance.
Check-out: Standard check-out time is 11:00 AM. Late check-out may be arranged (subject to availability and extra cost).
Early Check-in: Guests may arrive from 9:30 AM to wait in the lounge area or leave luggage until the room is ready. Early access to rooms may be arranged (subject to availability and extra cost).
Parking
Free on-site parking is available on a first-come, first-served basis and cannot be guaranteed.
Free street parking is available from 5:00 PM – 9:00 AM Monday–Saturday, and all day Sunday.
Housekeeping & Services
A complimentary clean with linen and towel change is provided once per week.
Additional cleaning, linen, and towel services are available for an extra fee.
Important Policies
Group reservations of 3 or more rooms are subject to a nonrefundable cancellation policy.
All buildings have multiple apartments of different shapes, sizes, and levels. Please inform us in advance if you have specific requirements, and we will do our best to accommodate them.
Guests are required to present photo identification and a credit card upon check-in.
Guests under 18 can only check in with a parent or official guardian.
In the event of an early departure or no-show, the property will charge the full amount of the stay.
Hen, stag, or similar parties are not permitted.
As the property is located in a residential area, guests are kindly asked to refrain from excessive noise and note that visitors are not permitted in rooms.
For all 1-Bedroom and 2-Bedroom Serviced Apartments, a £200 refundable security deposit is required at check-in. This will be returned after check-out, subject to a satisfactory inspection of the property.
Acceptance of keys constitutes acceptance of our terms and conditions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for £10 per person per night when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for £25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location
Bed was uncomfortable needs a new mattress. I felt every spring.
Clean Room, great service. Will visit again.
nothing
Arredamento
Niente
Personal war nett
5 Tage gebucht und nicht einmal wurde das Zimmer gereinigt, geschweige den das Toilettenpapier aufgefüllt. Wir mussten jedesmal sich selber darum kümmern. Ich dachte das ist ein Hotel. Dafür bezahlt man eindeutig Zuviel. Frühstück ist sehr einfach und das Geschirr spült man selbst. Bekomme ich jetzt meinen Lohn dafür? Wenn ich das alles selber erledigen, hätte ich mir eine Ferienwohnung gebucht und kein Hotel. Dazu kommt das alles sehr hellhörig ist. So das man nachts um 2 wach wird durch das Gelaufe oben drüber. Laute Musik hört und laute sex Geräusche. Als in einem war es keine 4 Sterne . Das Zimmer ist sehr heiß, so das das zu kleine Fenster es nicht schafft den Raum vernünftig zu kühlen und belüften. Duschtür ging nicht zu.
The rooms were extremely well layout, clean and comfortable. Would definitely recommend
Could have done with a larger car park
Boa localização e com estacionamento, mesmo quando o parque estava cheio porque não cabem muitos veículos houve uma alternativa a cerca de 100 metros do local prontificado pelo hotel
O colchão péssimo, WC muito pequena, e o ventilador está muito sujo.
A limpeza do quarto ficou a desejar só vieram despejar o lixo.
Seria de esperar um pequeno almoço típico inglês, mas acabou por ser muito básico.
Buenas habitaciones,nuevas,lavanderia,gym pequeño,desayuno,facil entrar y salir con codigo en la puerta,recepcion con minitienda,relaccion precio....
Algo alejado de la estacion (15 minutos caminando)
Great setup and location
Parking entrance a bit tight.
I loved everything from the room to the staff
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