Hotel LIVVO Koala Garden

Hotels
•
Livvo Hotels Group
8.4 (100 reviews)
Calle Geminis, 2, Maspalomas, San Bartolomé de Tirajana, Canary Islands, 35100 , San Bartolomé de Tirajana , ES
34-928-773980

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Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Street parking
Concierge service
Fitness facilities
See all facilities

Review Highlights

Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
3.5
Guests complained about cleanliness issues in the rooms and common areas, including food quality.
Service
5
Mixed feedback on service levels, with mentions of some friendly staff but also reports of unfriendly and low work ethic employees.
Location
5
Negative comments about the noisy surroundings and busy street location affecting guests' rest and relaxation.
Room Quality
4
Rooms were described as only suitable for warm weather conditions and not thoroughly cleaned. Some guests had issues with noise levels from nearby activities.
Amenities
3
Limited facilities and quality concerns with the amenities provided, such as pool water quality and lack of attention to detail.
Value for Money
4
Many guests felt that the hotel did not offer good value for the price paid due to various shortcomings in cleanliness, service, and amenities.
Food and Beverage
2
Food quality was criticized for being mass-produced, lacking in flavor, and attracting stray animals. Limited variety and poor presentation were also noted.
Overall Experience
3
Most guests expressed disappointment with their overall experience, citing various issues with cleanliness, service, location, room quality, amenities, value for money, and food quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 07:18

Property Description

Welcome to Hotel LIVVO Koala Garden, your perfect getaway in the heart of Maspalomas!

Rejuvenating Pools and Relaxation
Dive into relaxation with our 4 outdoor swimming pools, perfect for cooling off or enjoying a refreshing swim. With lifeguards on site, you can unwind while soaking up the sun.

Culinary Delights
Indulge in a variety of meal options at our onsite restaurant, La Ronde, where all-inclusive dining gives you the freedom to enjoy delectable meals and drinks, along with a complimentary buffet breakfast each morning.

Comfortable Accommodations
Our 160 stylishly air-conditioned rooms feature private balconies or patios, ensuring a comfortable stay. Stay connected with complimentary Wi-Fi and enjoy luxurious bathrooms equipped with separate tubs and showers.

Book your stay now and experience the ultimate in relaxation and enjoyment at Hotel LIVVO Koala Garden!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 100 reviews
Cleanliness: 3.5
Service: 5
Location: 5
Room Quality: 4
Amenities: 3
Value for Money: 4
Food and Beverage: 2
Overall Experience: 3
C
Carmelo Mario • couple • it
6
Pros:

All inclusive

Cons:

La qualità del cibo a pranzo e cena all inclusive è migliorabile rispetto alla cucina italiana a cui siamo abituati.

2026-05-09 • via Nuitee
C
christelle • solo_traveller • fr
7
Pros:

Chambre spacieuse, bonne literie, résidence agréable sur 2 niveaux, personnel agréable, emplacement un peu éloigné par rapport à la plage

Cons:

Amination, le buffet tous les jours répétitifs, bien dommage car le reste était bien
Il faudrait un effort sur le buffet car cela a été signalé plusieurs fois sur les commentaires

2026-05-08 • via Nuitee
Z
Zaida • couple • es
8
Pros:

La animación de la piscina

Cons:

No es que no me gustara estaba bien, pero quizás yo pondría más variedad de comida ya que casi siempre era la misma comida y hubo veces que no comí mucho porque muchas comida no me gustaba.

2026-05-08 • via Nuitee
J
Jan • solo_traveller • cz
8
2026-05-08 • via Nuitee
J
Judith • couple • es
10
Muy bien todo
Pros:

Las instalaciones como piscinas/restaurante

La comida estaba deliciosa

2026-05-07 • via Nuitee
N
Nicoletta • couple • cz
8
Přijatelný hotel
Pros:

Velmi útulný komplex. V dochozí vzdálenosti bary, restaurace, obchody. Kolem hotelu spousta parkovacích míst. Možnost každý den ala-carte italské restaurace.

Cons:

Jídlo dost opakující se. Animační program klidně do 23:00 s uřvanými brity. Momentálně probíhala rekonstrukce pokojů, takže za hlavou na lehátku Vám jela zbíječka.

2026-05-07 • via Nuitee
R
Rodríguez Mayor • couple • es
8
Encantados!!!
Pros:

La rapidez al entrar, fácil aparcamiento, la amabilidad de todo el personal, las animaciones, buenos horarios para las comidas, snacks y bar piscina. Lo hemos pasado muy bien y hemos descansado muchísimo, que es lo que necesitábamos!!!

Cons:

Lo que menos nos gustó estuvo vimos por la noche muchas cucarachas pequeñas en la zona del bufet por los interruptores, avisamos al personal y no hicieron nada…. Mínimo quitar la comida de esa mesa… luego muchos gatos dentro del comedor, aunque se veían cuidados, es una zona de comida..

2026-05-05 • via Nuitee
A
Ana Maria • family_with_children • es
10
2026-05-04 • via Nuitee
M
María Janete • solo_traveller • es
10
2026-05-04 • via Nuitee
M
Marina • family_with_children • es
10
Best family friendly hotel!
Pros:

The food on the buffet was really nice! Lots of options. Staff (all the departments) super friendly, welcoming and willing to help you and make you feel comfortable and happy!
10 out of 10

2026-05-02 • via Nuitee
J
Janusz • couple • pl
8
2026-04-29 • via Nuitee
G
giancarlo • solo_traveller • it
8
2026-04-28 • via Nuitee
M
María Del Pino • solo_traveller • es
6
Bien pero esperaba más.
Pros:

El césped alrededor de las piscinas. La habitación estaba bastante limpia. Nos dieron la opción de quedarnos el último día un poco más en la piscina guardando la maleta, aunque no lo hicimos. Tenían agua en la habitación, y algunos obsequios más.

Cons:

El buffet era bastante corto y muy repetitivo. De los platos principales si se acababan ya no volvían a reponer, y el horario también era bastante reducido. No fueron unos días de lleno total, porque cuando sea así, no me quiero imaginar ese buffet hasta arriba de personas en tan poco espacio. En cuanto a la habitación, la cama no tenía sábana bajera, lo cual era incómodo al dormir.

2026-04-27 • via Nuitee
M
Maienschein • solo_traveller • ae
6
Pros:

Sehr freundliches Personal

Cons:

All inclusive Essen reichhaltig Qualitaet eher ueberschaubar ohne jegliches Fachwissen zubereitet.....und dementsprechend auch als Buffet den Gaesten serviert wahllose Schilder waren am Buffet platziert ...Kaesebuffet bestand aus 2 Sorten Kaese verschieden geschnitten mit herzloser Deko

2026-04-27 • via Nuitee
F
Floren • couple • es
10
2026-04-26 • via Nuitee
P
Pontus • solo_traveller • se
7
2026-04-25 • via Nuitee
D
Daniela • extended_group • es
10
2026-04-24 • via Nuitee
V
veronique • solo_traveller • fr
9
Qualité prix très bien
Pros:

Oui
Réception au top

2026-04-21 • via Nuitee
C
Cristina • solo_traveller • es
6
Pros:

El personal ,sobre todo menciono a Alicia ,camarera muy profesional y muy agradable

Cons:

La comida es muy repetitiva

2026-04-20 • via Nuitee
C
Cristina • solo_traveller • es
9
Estancia genial en familia
Pros:

Piscina y el personal de animación.

2026-04-19 • via Nuitee