Swiss-Belinn Luwuk

Hotels
Swiss-Belinn
8.3 (323 reviews)
Jl.Kantor DPRD Baru RT 13 Desa/ Kelurahan Maahas South Luwuk BanggaiCentral Sulawesi , Luwuk , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Modern facilities
Nice breakfast
Cons:
Cleanliness issues
High prices for food
Access challenges

Categories

Cleanliness
7.84
Some reviews noted dirty rooms and poor upkeep.
Service
9.31
Friendly and helpful staff reported in multiple reviews.
Location
8.85
Beautiful location with nice views, although access can be challenging.
Room Quality
8.3
Generally comfortable rooms but some complaints about cleanliness.
Amenities
8.33
Good amenities including a pool, but some maintenance required.
Value for Money
7.79
Some felt the value was less due to the high prices for food and services.
Food and Beverage
7.34
Mixed reviews on food quality, some items not satisfactory.
Overall Experience
8.61
Guests had an overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:10

Property Description

Luxurious Amenities
Swiss-Belinn Luwuk boasts a fitness centre, garden, terrace, and bar for guests to unwind and relax during their stay. The outdoor pool, free WiFi, and free private parking add to the convenience and comfort of the hotel.

Comfort and Convenience
Each room at Swiss-Belinn Luwuk is thoughtfully equipped with a desk, flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even feature a balcony for a picturesque view.

Delightful Dining Options
Guests can indulge in a buffet breakfast with American, Asian, or Indonesian cuisine at the hotel's restaurant. Vegetarian and halal choices are also available, ensuring a satisfying dining experience for all.

Experience luxury, comfort, and culinary delights at Swiss-Belinn Luwuk. Book your stay now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 323 reviews
Cleanliness: 7.84
Service: 9.31
Location: 8.85
Room Quality: 8.3
Amenities: 8.33
Value for Money: 7.79
Food and Beverage: 7.34
Overall Experience: 8.61
I
Inka family_with_children fi
9
2026-03-15 via Nuitee
G
Gloor family_with_children de
5
This place is missing professional maintenance
Pros:

Nice view over Luwuk and the bay in a secluded area.

Cons:

This place needs definitely better maintenance: Old trash in front if the balcony in the garden, mounts (shower) broken/shattery, a lot of mold around bathroom sink, phones in several rooms not working and better cleaning of rooms and public areas should be considered urgently. I don't know if the managment is too lazy or if they just want profit without investing in service anymore.

2026-03-12 via Nuitee
F
Frank family_with_children nl
8
2026-03-06 via Nuitee
V
Vlastimil family_with_children cz
10
Pros:

Simply the best hotel where i've been! Comfortable and clean room with own balcony, everything what you need around for friendly price compare to what you get. Delicious food. Supernice and friendly staff especialy smiley girl in Barelo named Serli 🌞

Cons:

Iam not there right now

2026-02-28 via Nuitee
I
Ines solo_traveller pt
7
2026-02-28 via Nuitee
I
Ines solo_traveller pt
7
2026-02-28 via Nuitee
C
claudio solo_traveller it
8
2026-01-29 via Nuitee
V
Vincent solo_traveller nl
7
Pros:

Vriendelijk personeel

Cons:

Geen warm water

2026-01-19 via Nuitee
L
Lucca family_with_children nl
8
2026-01-19 via Nuitee
S
Sergi couple es
7
2026-01-19 via Nuitee
K
Kimon couple de
10
2026-01-19 via Nuitee
D
Dominik couple de
3
Keine Empfehlung
Pros:

Das Frühstück war in Ordnung und der Ausblick von der Lobby ist schön

Cons:

Leider hat das Hotel unsere Erwartungen nicht erfüllt. Der Pool war nicht benutzbar aufgrund von Wartungsarbeiten und wir hatten kein heißes Wasser an beiden Tagen. Da das Hotel weit abgelegen von der Stadt ist, muss man im Hotelrestaurant essen. Das Essen war extrem schlecht und sehr teuer mit Preisen auf europäischem Niveau.

2026-01-10 via Nuitee
I
Ion couple se
10
Det bästa stället att avsluta en resa i Togeanöarna.
Pros:

Frukosten var både god och tillräcklig och läget var utöver det vanliga: sagolik havsutsikt.

Cons:

Allt var perfekt.

2026-01-06 via Nuitee
A
Albert couple hu
7
Pros:

Good place to stay for a night before getting to Banggai. Breakfast is good but not outstanding

Cons:

The hotel is a bit old and worn and due to the location you need to taxi eveeryhwere

2026-01-02 via Nuitee
M
MoBi365 couple cz
9
2025-12-30 via Nuitee
K
Katrin couple de
10
Nice hotel. Super friendly staff!
Pros:

Clean.
Spacious. Good bed.
Nice pool. Good food. Amazing friendly staff!

Cons:

-

2025-12-29 via Nuitee
K
Katrin couple de
10
Nice Hotel, friendly staff!!
Pros:

Super friendly staff!
Clean. Comfortable bed.
Good dinner and breakfast.
Served beer at the bar.
There is da small gym.
We dir not use the spa or pool.

2025-12-25 via Nuitee
P
Paolo couple it
9
If we come back to Luwuk, we will come here again
Pros:

Tutto

Cons:

Niente

2025-12-20 via Nuitee
M
Melina family_with_children lk
5
2025-12-10 via Nuitee
J
Julia extended_group ch
8
Kurzaufenthalt in Luwuk
Pros:

Das Personal war sehr freundlich und hilfsbereit.
Die Zimmer sauber und modern. Der Pool stets aufgeräumt.
Wir haben das Hotel nur als Unterkunft für einen Zwischenstopp genommen und waren damit sehr zu frieden.

Cons:

Sehr weit oben am Hang durch eine steile Strasse erreichbar.
Das Frühstücksbuffet war gegen halb 9 halb leer und wurde nur sporadisch aufgefüllt.

2025-11-29 via Nuitee