AC Hotel by Marriott Asheville Biltmore Village

Hotels
Marriott
8.8 (108 reviews)
186 HENDERSONVILLE ROAD, Asheville, North Carolina, 28803 , Asheville , US

Facilities

Fitness facilities
Express check-out
Fireplace in lobby
Comprehensive recycling policy
Free WiFi
24-hour front desk
Terrace
Express check-in/check-out
Picnic area
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise from elevator
Breakfast value

Categories

Cleanliness
8.88
Most reviews mention clean and spacious rooms, with one review noting new construction.
Service
9.15
Multiple reviews highlight exceptional and friendly service from the staff.
Location
9.19
Reviews consistently mention the great, convenient location close to downtown.
Room Quality
8.64
Reviews appreciated the modern, comfortable rooms, though noise issues were noted.
Amenities
8.67
General comments on good amenities, although some mentioned limited experience.
Value for Money
8.33
Value is considered good, but some reviews found breakfast overpriced.
Food and Beverage
8.48
Breakfast received positive remarks, yet one review found it overpriced.
Overall Experience
9.05
Overall sentiment was highly positive, with many planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:53

Property Description

Experience a delightful stay at The Scenic Hotel at Biltmore Village, nestled in the charming historical district of Asheville.

Recreational Amenities
Dive into relaxation with our indoor pool and rejuvenate in the hot tub. Keep up with your fitness regime in our well-equipped gym.

Comfort & Convenience
Unwind in one of our 117 spacious guestrooms featuring refrigerators and flat-screen televisions for your entertainment. Stay connected with complimentary Wi-Fi and enjoy the luxury of a clean, private bathroom equipped with complimentary toiletries.

Business & Services
For business travelers, our 24-hour business center and express check-out service cater to all your professional needs, while our complimentary self-parking and laundry services make for a seamless experience.

Don’t miss the chance to make wonderful memories—book your stay today!

Important information:

  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • A car is required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.8
Based on 108 reviews
Cleanliness: 8.88
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.33
Food and Beverage: 8.48
Overall Experience: 9.05
A
Audra solo_traveller us
9
2026-01-30 via Nuitee
A
Ayana extended_group us
10
2026-01-20 via Nuitee
S
shelby couple us
10
it was wonderful!
Pros:

EVERYTHING

Cons:

nothing

2026-01-19 via Nuitee
A
Andrew family_with_children us
10
The right place to stay in Asheville
Pros:

This hotel was spotlessly clean and the staff was extremely helpful and friendly. Being a new hotel, I appreciated the updated design of the rooms and facilities, which seemed well thought-out. The fitness center had free weights, a cable machine, stair stepper and treadmill, which was unexpected and convenient. The indoor pool looked meticulously maintained. So happy to have stayed here and would happily do so again!

2026-01-19 via Nuitee
W
Woodcock extended_group us
10
It was absolutely great!
Pros:

Hotel was beautiful, clean, very inviting. The breakfast was great. The employees were so friendly and courteous. I will definitely be back there again.

2026-01-09 via Nuitee
Q
Quanteshia couple us
10
2026-01-07 via Nuitee
Q
Quanteshia couple us
7
2026-01-07 via Nuitee
L
Lauri couple us
10
2026-01-05 via Nuitee
R
Rusty couple us
8
2026-01-03 via Nuitee
Y
Y8741IUjessicab Couples
10
An affordable nice reception venue
Pros:

I recently got married in the event space at this hotel. The front desk agents were very accommodating. The staff worked hard to ensure we had a special day. The catering was excellent. The room was very nice and clean. The pool was nice and we enjoyed the breakfast.

2026-01-02 via Tripadvisor
C
Chakita couple us
10
2026-01-01 via Nuitee
M
Mary family_with_children us
10
2026-01-01 via Nuitee
C
Christopher couple us
10
2025-12-30 via Nuitee
S
Sherpa43501256569 Solo travel
10
Relax and escape!
Pros:

⭐⭐⭐⭐⭐ Outstanding Stay – Highly Recommend
I had an amazing stay at AC Hotel Nashville Downtown and would absolutely stay here again.
Check-in was smooth and easy, and right away the staff set the tone—everyone was extremely friendly, welcoming, and genuinely helpful with anything I needed. Top-tier service.
As a Tesla owner, the on-site Tesla Superchargers were a huge plus and made this hotel the perfect choice. Parking was also great and very convenient, which is rare for a downtown location.
The room was excellent—clean, comfortable, modern, and well designed. The Wi-Fi was fast and reliable, which made working and streaming effortless. Breakfast was delicious, fresh, and well worth it.
The amenities really stood out:
• The gym was well equipped and easy to use
• The pool was solid and relaxing
• The hot tub was AMAZING—perfect after a long day
Location-wise, you can’t beat it. The hotel is very close to the center of downtown Nashville, making it easy to get everywhere without the chaos of being right in the middle of the noise.
Overall, this hotel checked every box—comfort, convenience, amenities, service, and location. If you’re staying in Nashville, this is an excellent choice. I’ll definitely be back.

2025-12-29 via Tripadvisor
J
Jodi family_with_children us
6
2025-12-29 via Nuitee
S
SouthernComfort13 Family United States
10
Excellent!!
Pros:

We are here now and are really enjoying our stay. The staff have been kind and professional and very friendly. I had a question about a charge at breakfast and the young woman training other staff came over and explained it very patiently. This hotel is brand new and still smells like new construction. The rooms are spacious and clean, the beds are comfy, the shower is nice and hot with good pressure. There are lots of power outlets which makes it easy to charge multiple devices. Plenty of parking that’s complimentary and the breakfast was pretty good. Staff is restaurant was very attentive. Every single front desk person we encountered has been great. Last night we thought our thermostat was malfunctioning in the room, so my husband called down for help- it was totally user error, but the woman at the front desk was really sweet about it. All in all I would stay again.

2025-12-24 via Tripadvisor
7
706aldoc Family Dubai, Emirate of Dubai
10
Bueno y Bonito.
Pros:

Good value, great location and modern yet casual elegance. The rooms are clean and the beds are super comfortable. Great breakfast and service by the attentive staff. Friendly and hospitable.

2025-12-23 via Tripadvisor
P
Price family_with_children us
9
Pros:

Sleek, refreshing, & modern!

Cons:

The fridge temperature wasn't cold enough. Front desk said that it's set and can hover around 46°.

2025-12-22 via Nuitee
D
David family_with_children us
10
Pros:

It was clean, modern and bed was very comfortable

2025-12-17 via Nuitee
A
Amelia couple us
7
I most likely won’t stay again
Pros:

Location

Cons:

Our room heard the elevator every time in use , plus made reservations 2-3 weeks out and we were ground level, which is by far always the noisiest

2025-12-16 via Nuitee