Holiday Inn & Suites Rayong City Centre by IHG

Hotels
Holiday Inn Hotels & Resorts
8.9 (526 reviews)
554/4 Sukhumvit Road , Rayong , th

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Noise issues
Additional charges at check-in

Categories

Cleanliness
8.75
Most reviews mention cleanliness positively, with specific praises for clean rooms and neat environments.
Service
9.75
Repeatedly noted as friendly, helpful, and exceptional across various reviews.
Location
9.25
Several reviews highlight great location with nearby attractions and stunning views.
Room Quality
8.75
Mostly praised for spacious, comfortable rooms, although some concerns on bedding comfort.
Amenities
8.55
Facilities are mentioned positively, but some areas, like the pool design, were criticized.
Value for Money
8.25
Comments indicate good value, although a few found some aspects pricey.
Food and Beverage
8.75
Reviews positively note breakfast and restaurant quality, despite some criticism at the rooftop restaurant.
Overall Experience
9.15
Overall, guests expressed very high satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:29

Property Description

Luxurious Accommodation
Holiday Inn Hotel & Suites Rayong City Centre offers comfortable rooms with modern amenities, including free WiFi and air conditioning. Relax in style with bathrobes, slippers, and complimentary toiletries provided for your convenience.

Top-Notch Facilities
Enjoy a refreshing dip in the rooftop pool, unwind at the bar, or stay active at the fitness centre during your stay. The hotel also features a 24-hour front desk for any assistance you may need.

Dining and Entertainment
Indulge in a culinary journey at The Brasserie with a variety of Asian and international dishes. Afterward, head to CU Lounge & Bar for a selection of cocktails, wines, and beers while enjoying live music.

Experience luxury and convenience at Holiday Inn Hotel & Suites Rayong City Centre. Book your stay now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UTP

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 526 reviews
Cleanliness: 8.75
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.55
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 9.15
K
Kirsten couple gb
9
Very nice hotel, lovely clean modern rooms with every amenity. Staff were delightful and so helpful.
Pros:

Very clean, modern and hood facilities.

Cons:

There wasn’t anything we didn’t like.

2026-03-13 via Nuitee
Åsa couple se
10
Helt fantastiskt på alla sätt!
Pros:

Utmärkt hotell, fantastiska kuddar, en av de bästa pizzorna vi ätit i restaurangen på plan 30.

Cons:

Fanns inget att inte gilla

2026-03-12 via Nuitee
I
Isac solo_traveller se
10
2026-03-10 via Nuitee
J
Jonas family_with_children dk
9
2026-03-03 via Nuitee
A
arno solo_traveller nl
9
2026-03-02 via Nuitee
M
Malcolm couple gb
10
Three nights of luxury in a well positioned hotel
Pros:

Superb hotel, great staff, great food and more

Cons:

Nothing to dislike

2026-02-28 via Nuitee
M
Mark family_with_children us
10
Pros:

Hotel was clean and well maintained
Excellent breakfast

Cons:

Too far from the beach

2026-02-26 via Nuitee
C
Céline family_with_children fr
10
2026-02-26 via Nuitee
P
Palita couple at
10
2026-02-25 via Nuitee
D
Diana couple de
10
Tolles Hotel, nette und hilfsbereite , freundliche Mitarbeiter, haben uns sehr wohl gefühlt.
Pros:

Schöner, großer Frühstucksaal mit riesiger Auswahl an internationaler Küche. Alles frisch und appetitlich. Der Kaffee ;ein Traum.
Wir hatten eine Suite im 21ten Stock. Wunderschöner Ausblick und toll eingerichtet.

Cons:

Ich finde es toll, dass alle Mitarbeiter immer sehr bemüht sind und immer freundlich sind. Ich würde mit eventuell wünschen, dass man den Bereich des Tourismus / Sightseeing noch etwas fördert. Z.B. ein Infoblatt, was man alle machen kann in der Umgebung und wie man da hin kommt.
Leider konnte ich nicht jeden Mitarbeiter mit den Englisch Kenntnissen verstehen.

2026-02-24 via Nuitee
A
AS extended_group tr
8
Rayong’da otel yerine Koh Samed’de konaklamak gerekirmiş
Pros:

Kahvaltı ve personelin davranışı çok iyiydi

Cons:

Konum olarak merkeze uzaklıgını begenmedim

2026-02-24 via Nuitee
D
dani couple es
7
Buen hotel
Pros:

Buenas instalaciones y excelente personal

Cons:

Piscina algo justa como también el gym

2026-02-23 via Nuitee
S
Stephen couple gb
7
Nice break but wouldn’t return.
Pros:

Clean, Quiet, Friendly Staff

Cons:

Roof top bar expensive. These are London prices you are charging for drinks!
Had to get around to nightlife by taxi. Nothing within easy walking distance I could find.
Also nearest shop for provisions a good walk away.
Dining room / breakfast caters for the Chinese market. Very limited western selection. Cold beans, streaky overcooked bacon (cold) snd a ‘chicken’ sausage that I wouldn’t feed to my dog. Great though if you like eggs!

2026-02-23 via Nuitee
J
joanna family_with_children pl
8
Very nice and relaxing stay
Pros:

Cleanliness, swimming pool, breakfast, spacious and cozy room

Cons:

Location was so so

2026-02-22 via Nuitee
S
Stephan family_with_children de
8
2026-02-22 via Nuitee
R
Russell family_with_children gb
9
Pros:

Lovely room and pool

Cons:

A bit pricey

2026-02-08 via Nuitee
K
Karin family_with_children dk
8
2026-01-31 via Nuitee
S
SHU CHUN family_with_children tw
10
這次房型有提供行政酒廊的使用,非常滿意
Pros:

行政套房很大又乾淨
尤其枕頭提供二種不同類型

Cons:

床應該使用很久了
彈性疲乏無力

2026-01-30 via Nuitee
S
SHU CHUN family_with_children tw
10
地理位置極佳 旁邊是百貨 有麥當勞和星巴克
Pros:

乾淨舒適

Cons:

2026-01-29 via Nuitee
S
Sonam family_with_children ca
10
Bell boy ruined a great trip
Pros:

Location, accessibility

Cons:

Near the end the bell person took my water Which was complimentry. The bell boy told me to buy it else where. Which left a sour taste in both my partner and I. Like we literally paid for it. Everything was fantastic until this happened. Really weird that the bald bell boy was so adamant about us not drinking there water outside of the hotel and the audacity of taking it away. To be honest, everything was top notch up until this. Takes one person to ruin the entire experience of the stay. Good Job bell boy working the 11:00am check-out on January 28th, 2026. There was no sign about drinking there water or taking the water bottle outside of holiday inn. And even if there was, there wasn't one in English.

2026-01-28 via Nuitee