Hotel Hakuba Berghaus

Hotels
8.7 (91 reviews)
Chikuniotu 12840-1 , Otari , jp

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Luggage storage
Safety deposit box
Ski storage
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Perfect location
Delightful meals
Hospitable staff

Categories

Cleanliness
8.64
Standard quality for this hotel tier.
Service
8.91
Staff was the most hospitable!
Location
8.95
Perfect location.
Room Quality
8.6
Standard quality for this hotel tier.
Amenities
8.63
Standard quality for this hotel tier.
Value for Money
8.39
Standard quality for this hotel tier.
Food and Beverage
8.84
Dinner and breakfast were delightful.
Overall Experience
8.61
The best stay in Hakuba we could’ve asked for.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:17

Property Description

Ski-in, Ski-out Access
Located in Otari, Hotel Hakuba Berghaus offers convenient ski-to-door access, perfect for ski enthusiasts. The hotel also features a ski pass sales point, making it hassle-free to hit the slopes.

Comfortable Accommodations
The well-equipped units at Hotel Hakuba Berghaus boast modern amenities such as flat-screen TVs and refrigerators, ensuring a comfortable stay for guests.

Relaxation and Recreation
Guests can unwind after a day of skiing in the hotel's sauna or opt for ski equipment hire to explore the nearby Tsugaike Kogen Ski Area, just a stone's throw away.

Ready to experience the ultimate ski getaway? Book your stay at Hotel Hakuba Berghaus now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 91 reviews
Cleanliness: 8.64
Service: 8.91
Location: 8.95
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.39
Food and Beverage: 8.84
Overall Experience: 8.61
X
Xiao Qian extended_group my
9
Spacious, lovely view, comfy beds, and great tatami.
Pros:

Spacious tatami rooms with great view and very comfy bed. Having the laundry and vending machines on Level 2 was so convenient, even have ice machine. Also direct slope access from the ski locker room in the hotel basement. They have private bath too

Cons:

The hotel is located uphill, which can be a bit of a climb with heavy luggage

2026-03-24 via Nuitee
K
Kannika couple th
9
Everything is very good.
Pros:

All staff are very nice, clean onsen and good breakfast.

Cons:

Nothing.

2026-03-18 via Nuitee
K
Kanako couple jp
8
2026-03-08 via Nuitee
H
Howard couple tw
3
廁所超舊
Pros:

不滿意

Cons:

不滿意 太小了

2026-03-07 via Nuitee
solo_traveller jp
9
2026-03-07 via Nuitee
H
HIDEKI couple jp
2
Pros:

立地

Cons:

部屋が臭い、値段が高い、チェックインの時に戸惑う

2026-03-06 via Nuitee
R
riku couple jp
10
2026-02-27 via Nuitee
P
Phattraporn couple th
10
Pros:

We love buffet drinks and dinner/breakfast after skiing.
Ski-in ski out was very convenient durring the day.

The satff was very helpful.

Cons:

No

2026-02-26 via Nuitee
J
John couple sg
9
Love it
Pros:

Large nice rooms, Good alcohol drinks, onsen facilities, ski in ski out

Cons:

It’s up a steep hill from the main bus stop.. so pushing up your luggage takes some effort if it’s heavy

2026-02-25 via Nuitee
政豪 family_with_children tw
10
Pros:

地理位置無敵,早上出門直接滑到購票處,下午直接滑回飯店

2026-02-23 via Nuitee
D
Daniela family_with_children us
8
Excellent choice for a comfortable stay for skiing in Japan.
Pros:

Abundant food at breakfast and dinner. Great Onsen in the basement area, with many shower and hair products. Very clean. Staff very happy and polite. Washer and dryer available. Ski in and out.

Cons:

The bathroom in the room it’s a bit small and basic ( so we used the Onsen shower instead) and the window insulation is weak so we had to move the beds away from the window. TV channel options were limited.

2026-01-28 via Nuitee
C
Cathy couple us
10
2026-01-28 via Nuitee
H
Henrik couple au
10
Great stay, great location
Pros:

Great ski in/out location, lovely staff and enjoyed the food.

Cons:

Small bathroom, but expected

2026-01-28 via Nuitee
A
Atsuko couple jp
7
立地のホテル 7割が外人客
Pros:

立地。

Cons:

夕食メインが毎日同じ(シャブシャブ)。さすがに辛い。あとチェックイン、アウトがセルフでスタッフ不在。チェックインはQRコードで行うが、不具合だかなんだかまるで読み込まず大変困った(フロントは無人)。

2026-01-25 via Nuitee
Z
Zohra couple ae
9
Cozy hotel with amazing access to the slopes and friendly staff!
Pros:

Amazing actual ski to door property; the staff were amazing and extremely accommodating. The kitchen staff were considerate in making us chicken or beef options as we don’t eat pork!

2026-01-15 via Nuitee
S
Sean family_with_children au
7
2026-01-14 via Nuitee
A
andrea family_with_children us
10
The best stay in Hakuba we could’ve asked for.
Pros:

Perfect location, dinner and breakfast were delightful and staff was the most hospitable!

Cons:

Nothing

2026-01-02 via Nuitee
K
Karen family_with_children sg
9
Great location and value for money
Pros:

Hotel could ski in/ski out with storage space for ski equipment
Rooms were big
Staff were very friendly and helpful
Free flow of alcohol for dinner
Onsen was lovely after a long day
Hotel was not too crowded
The location was less than 10 mins walk to the ski lift and ski rental shop.

Cons:

Dinner offering was pretty much the same every night for the 3 nights that we were staying there
No lifts in the hotel (which we knew as it was stated in the hotel description)

2025-04-18 via Nuitee
K
KA ON couple hk
10
Good ski-in, ski-out hotel
2025-04-07 via Nuitee
W
Wei-Yao family_with_children jp
8
I'll be back.
Pros:

Just 20 meters from the ski slope—it's like a dream come true! Feel the adrenaline rush as you glide down to the lift and dive into the thrilling slopes. And when it's time to unwind, you can effortlessly ski right up to your back door! The convenience is unbeatable! This is, without a doubt, the best ski-in, ski-out experience I've ever had—prepare for pure exhilaration!

And let’s talk about dinner—it was absolutely fantastic! While the daily menu might not change much, every dish was bursting with flavor. Even with just us as the only guests at the facility, they went above and beyond to prepare an incredible breakfast and dinner that truly impressed us!

Cons:

I hope the bathroom in the room can be renovated, as it shows signs of being quite dated. While it is clean, an upgrade could significantly enhance overall comfort and the guest experience.

2025-04-04 via Nuitee