Hôtel Teranga & Spa

Hotels
7.8 (1284 reviews)
Lot. Ali Ben Haj , Marrakech , ma

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious rooms
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.63
Multiple comments mentioned unclean floors, stained rugs and sofas, and hair on bedsheets.
Service
9.1
Staff received praise for being friendly and accommodating.
Location
8.14
Some reviews noted good location while others mentioned challenges with parking.
Room Quality
7.59
Some guests mentioned spacious and clean rooms, but also noted issues like noise and incomplete cleaning.
Amenities
7.12
Mentioned issues with the hamman being non-functional and that it was not well-maintained.
Value for Money
8.58
Generally good value mentioned, but some comments about excessive pricing for certain amenities.
Food and Beverage
6.63
Some reviews criticized non-fresh breakfast items and high prices.
Overall Experience
8.6
Overall good experience highlighted by numerous guests despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:19

Property Description

Luxurious Accommodation
Experience comfort and style at Hôtel Teranga & Spa, just 1 km from Carré Eden Shopping Center. Each air-conditioned room features a flat-screen TV and a private bathroom, ensuring a relaxing stay.

Gourmet Dining
Indulge in delicious meals at our on-site restaurant, offering a variety of culinary delights. Our 24-hour front desk is always available to assist you during your stay.

Convenient Location
Located near Marrakech Plaza and Majorelle Gardens, our hotel provides easy access to top attractions. With Marrakech-Menara Airport just 4 km away, Hôtel Teranga & Spa is the perfect choice for your next stay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1284 reviews
Cleanliness: 6.63
Service: 9.1
Location: 8.14
Room Quality: 7.59
Amenities: 7.12
Value for Money: 8.58
Food and Beverage: 6.63
Overall Experience: 8.6
C
Chafi • solo_traveller • ma
10
Pros:

Le service, les chambres et surtout les personnelles

2026-05-15 • via Nuitee
A
Ada • couple • pl
10
2026-05-14 • via Nuitee
A
anónimo • extended_group • pt
7
2026-05-13 • via Nuitee
K
khadija • family_with_children • ma
9
2026-05-13 • via Nuitee
H
hayat • solo_traveller • fr
6
Pros:

L emplacement et la propreté

Cons:

Le petit déjeuner pas trop varié et quantité limitée

2026-05-12 • via Nuitee
I
irmalaya • solo_traveller • fr
7
2026-05-11 • via Nuitee
S
Sakhi • solo_traveller • fr
10
Pros:

L accueil du réceptionniste Sofiene très professionnel courtois et aimable

2026-05-11 • via Nuitee
D
driss • solo_traveller • fr
9
Pros:

L aceuil des receptionniste super surtout soufiane

Cons:

Tout est parfait

2026-05-10 • via Nuitee
M
Maïga • solo_traveller • ne
10
Pros:

Le personnel au petit soin, le client au centre de l'accueil au petit déj. Tout était parfait.

Cons:

Rien en particulier, notre séjour était juste top.

2026-05-10 • via Nuitee
L
Laurent • solo_traveller • tr
6
2026-05-10 • via Nuitee
M
Mokhtar Kalou Bonaventure Brandone • extended_group • ma
7
2026-05-09 • via Nuitee
M
Mohamed • solo_traveller • ma
10
Pros:

Ottima struttura

2026-05-09 • via Nuitee
N
Nabila • couple • tz
8
Our stay was so nice, friendly staff and location is amazing. I would definately stay here again next time
Pros:

I loved almost everything about the hotel, from the staff to the location

Cons:

I just didnt understand why our room had no kettle and coffee/tea

2026-05-09 • via Nuitee
Y
Yassine • solo_traveller • ma
8
Pros:

L'acceuil

Cons:

Les equipements sont old

2026-05-08 • via Nuitee
B
Bimol • extended_group • it
3
Pros:

The room was very dirty including lilen of bed. The toilette was very dirty and damage the door. The balcony also was broked and room was very bad smelly.

Cons:

Most of thing.

2026-05-08 • via Nuitee
S
Stein • couple • no
8
2026-05-07 • via Nuitee
S
Stein • couple • no
8
2026-05-07 • via Nuitee
H
Hajar • solo_traveller • ma
8
2026-05-03 • via Nuitee
A
Alwin • couple • gb
6
2026-05-02 • via Nuitee
N
nejhin • solo_traveller • fr
8
Pros:

Le personnel très gentil et aux petits soins, (Omar 😊), le hammam, chambre et salle de bains spacieuses.

Cons:

Le petit déjeuner, la piscine en travaux.

2026-05-02 • via Nuitee