Hôtel Teranga & Spa

Hotels
7.8 (1304 reviews)
Lot. Ali Ben Haj , Marrakech , ma

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious rooms
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.63
Multiple comments mentioned unclean floors, stained rugs and sofas, and hair on bedsheets.
Service
9.1
Staff received praise for being friendly and accommodating.
Location
8.14
Some reviews noted good location while others mentioned challenges with parking.
Room Quality
7.59
Some guests mentioned spacious and clean rooms, but also noted issues like noise and incomplete cleaning.
Amenities
7.12
Mentioned issues with the hamman being non-functional and that it was not well-maintained.
Value for Money
8.58
Generally good value mentioned, but some comments about excessive pricing for certain amenities.
Food and Beverage
6.63
Some reviews criticized non-fresh breakfast items and high prices.
Overall Experience
8.6
Overall good experience highlighted by numerous guests despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:19

Property Description

Luxurious Accommodation
Experience comfort and style at Hôtel Teranga & Spa, just 1 km from Carré Eden Shopping Center. Each air-conditioned room features a flat-screen TV and a private bathroom, ensuring a relaxing stay.

Gourmet Dining
Indulge in delicious meals at our on-site restaurant, offering a variety of culinary delights. Our 24-hour front desk is always available to assist you during your stay.

Convenient Location
Located near Marrakech Plaza and Majorelle Gardens, our hotel provides easy access to top attractions. With Marrakech-Menara Airport just 4 km away, Hôtel Teranga & Spa is the perfect choice for your next stay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1304 reviews
Cleanliness: 6.63
Service: 9.1
Location: 8.14
Room Quality: 7.59
Amenities: 7.12
Value for Money: 8.58
Food and Beverage: 6.63
Overall Experience: 8.6
E
Ernest • extended_group • fr
9
Nous reviendrons.
Pros:

Son emplacement.
Très proche du lycée V.Hugo, où notre fils passait son baccalauréat.
La propreté de la chambre, Le personnel.
Le petit déjeuner. La nourriture du restaurant.

Cons:

Rien de marquant à indiquer.

2026-06-06 • via Nuitee
M
Mohammed Saïd • family_with_children • ma
8
Séjour en famille très agréable
Pros:

Séjour très agréable dans un Hôtel très bien situé et calme. Le personnel est très avenant avec une mention spéciale pour la propreté. Une expérience en famille qu'on renouvellera avec plaisir.

Cons:

Seul bémol le mini bar un peu bruyant et le petit déjeuner fourni certes mais à améliorer encore...

2026-06-05 • via Nuitee
B
Bolkan • extended_group • tr
7
2026-06-02 • via Nuitee
J
Jorge • solo_traveller • pt
9
Pros:

De tudo, do profissionalismo, da atenção e de todo o staff

Cons:

Hummm
Não tem a ver com o hotel, mas esqueci-me do carregador do tlm. Pró ano estou lá

2026-05-29 • via Nuitee
I
ibrahim • family_with_children • sa
10
1 outstanding night
Pros:

Modern design, clean & maintained furniture

Cons:

Non

2026-05-28 • via Nuitee
N
Nadine et Sébastien • solo_traveller • fr
9
2026-05-28 • via Nuitee
N
Nadia • family_with_children • fr
9
2026-05-27 • via Nuitee
N
Nasreddine • solo_traveller • fr
8
Pros:

Tres bon hotel propre et qualiter prix je recomande

2026-05-26 • via Nuitee
M
Mehrunnisa • couple • gb
7
2026-05-26 • via Nuitee
M
Martine • solo_traveller • fr
4
2026-05-25 • via Nuitee
J
Joy • solo_traveller • gb
8
It was a very decent place, great location, Polite staff and overall good value for money
Pros:

The room was spacious, the hotel was clean and staff were very helpful when needed and the location was perfect for itinerary.

Cons:

The elevator was malfunctioning a good number of times doing my stay

2026-05-25 • via Nuitee
O
Omar • solo_traveller • ma
8
2026-05-21 • via Nuitee
الحبيري • solo_traveller • kw
10
Pros:

لا

Cons:

لا

2026-05-19 • via Nuitee
C
Chafi • solo_traveller • ma
10
Pros:

Le service, les chambres et surtout les personnelles

2026-05-15 • via Nuitee
A
Ada • couple • pl
10
2026-05-14 • via Nuitee
K
khadija • family_with_children • ma
9
2026-05-13 • via Nuitee
A
anónimo • extended_group • pt
7
2026-05-13 • via Nuitee
H
hayat • solo_traveller • fr
6
Pros:

L emplacement et la propreté

Cons:

Le petit déjeuner pas trop varié et quantité limitée

2026-05-12 • via Nuitee
I
irmalaya • solo_traveller • fr
7
2026-05-11 • via Nuitee
S
Sakhi • solo_traveller • fr
10
Pros:

L accueil du réceptionniste Sofiene très professionnel courtois et aimable

2026-05-11 • via Nuitee