Hôtel Teranga & Spa

Hotels
7.8 (1194 reviews)
Lot. Ali Ben Haj , Marrakech , ma

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious rooms
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.63
Multiple comments mentioned unclean floors, stained rugs and sofas, and hair on bedsheets.
Service
9.1
Staff received praise for being friendly and accommodating.
Location
8.14
Some reviews noted good location while others mentioned challenges with parking.
Room Quality
7.59
Some guests mentioned spacious and clean rooms, but also noted issues like noise and incomplete cleaning.
Amenities
7.12
Mentioned issues with the hamman being non-functional and that it was not well-maintained.
Value for Money
8.58
Generally good value mentioned, but some comments about excessive pricing for certain amenities.
Food and Beverage
6.63
Some reviews criticized non-fresh breakfast items and high prices.
Overall Experience
8.6
Overall good experience highlighted by numerous guests despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:19

Property Description

Luxurious Accommodation
Experience comfort and style at Hôtel Teranga & Spa, just 1 km from Carré Eden Shopping Center. Each air-conditioned room features a flat-screen TV and a private bathroom, ensuring a relaxing stay.

Gourmet Dining
Indulge in delicious meals at our on-site restaurant, offering a variety of culinary delights. Our 24-hour front desk is always available to assist you during your stay.

Convenient Location
Located near Marrakech Plaza and Majorelle Gardens, our hotel provides easy access to top attractions. With Marrakech-Menara Airport just 4 km away, Hôtel Teranga & Spa is the perfect choice for your next stay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1194 reviews
Cleanliness: 6.63
Service: 9.1
Location: 8.14
Room Quality: 7.59
Amenities: 7.12
Value for Money: 8.58
Food and Beverage: 6.63
Overall Experience: 8.6
M
Miguel • solo_traveller • pt
8
2026-04-08 • via Nuitee
B
Belgacem • solo_traveller • fr
1
2026-04-08 • via Nuitee
Z
Zoubida • family_with_children • be
8
Pros:

Vriendelijk hygiene

Cons:

Ontbijt

2026-04-07 • via Nuitee
N
Nada • family_with_children • gb
8
Pros:

The hotel is very comfortable and clean. The staff are really helpful and kind. The rooms are big and ours had a a little nice terrace. The breakfast is yummy and diverse. The hotel is near a hospital which made it very easy to find taxis and to tell taxis the location.

Cons:

Nothing not to like. One little thing that they have only one lift and one afternoon it wasn't working so that was not pleasant with a toddler and a buggy but that is only luck I guess.

2026-04-07 • via Nuitee
A
Abdul Raouf • couple • gb
10
Very good hotel we enjoyed staying there
Pros:

Very clean, very comfortable bed, good location and the hotel staff was very friendly

Cons:

The breakfast was poor

2026-04-06 • via Nuitee
Мария • couple • ru
10
Pros:

Все было замечательно. Соотношение цены и качества отличное. Персонал вежливый, дружелюбный и приятный. Завтраки обычные, за такую цену отлично.

Cons:

Все было отлично. Единственное, что кран немного подтекал

2026-04-05 • via Nuitee
F
Fatima Ezzahra • family_with_children • it
4
Pessimo soggiorno. Sconsiglio vivamente
Cons:

-Pavimento sporco
-Bagno allagato, abbiamo segnalato la questione più volte, ci hanno detto che sarebbero passati a pulire ma non l’hanno mai fatto. Con due bambini la questione era proprio ingestibile.
-Presenti solo due asciugami, uno piccolo e uno grande, per noi che eravamo in 4. Abbiamo dovuto reclamare per 3 volte affinché ce ne forniscano altri, alla fine ce ne hanno dato solo uno. Ovviamente messi malissimo, datati, ormai erano grigi, altro che bianchi!
-Staff inizialmente sembrava essere cordiale, poi appena abbiamo soggiornato tutti si sono dimostrati bruschi, scocciati ad ogni nostra piccola richiesta.
-La luce in bagno era praticamente inesistente.
-Acqua fredda o leggermente tiepida.
-Mancavano 3 lampadine in tutta la stanza, l’entrata completamente al buio.

2026-04-05 • via Nuitee
C
CHRISTINE • couple • fr
10
Établissement magnifique et très propre, personnel au top !
Pros:

Établissement très propre ! Personnel au top serviable et à l’écoute…
Merci a Soufiane pour son accompagnement sa gentillesse et sa bienveillance. Tout le personnel était aux petits soins…
La chambre spacieuse équipement très correct literie impeccable. Petit déjeuner parfait !

2026-04-03 • via Nuitee
A
AZZABI MOSTAFA • family_with_children • ma
1
Cons:

comportement inapproprié de la réceptionniste
des odeurs insupportable dans la salle de bain
chambre bourré de moustique

2026-04-03 • via Nuitee
J
Jasmina • family_with_children • hr
5
2026-04-02 • via Nuitee
C
CHRISTINE • couple • fr
10
2026-04-01 • via Nuitee
Y
yves • family_with_children • fr
8
2026-03-31 • via Nuitee
B
Basma • couple • ma
8
2026-03-31 • via Nuitee
F
francoise • family_with_children • fr
8
Pros:

Chambre confortable avec balcon.
Personnel efficace

Cons:

RAS

2026-03-28 • via Nuitee
B
Borkowska • couple • pl
10
Marocco uzależnia
Pros:

Przemili ludzie, pomocni

Cons:

Wszystko ok

2026-03-24 • via Nuitee
A
Amine Soubai • family_with_children • ma
8
Pros:

Les personnages sont très sympa

Cons:

Le grand défaut dans l'hôtel c'est le petit-déjeuner

2026-03-23 • via Nuitee
R
Rachid • family_with_children • ma
8
2026-03-23 • via Nuitee
N
Nuno Rosário • extended_group • pt
8
2026-03-21 • via Nuitee
A
Adriana • family_with_children • nl
8
Prima verblijf in Marrakech
Pros:

Rustig hotel.Fijn balkon met goede stoelen en tafel

Cons:

Geen dakterras.Vanwege verbouwing.

2026-03-18 • via Nuitee
J
JIANAN JAUBERT • extended_group • ch
7
2026-03-13 • via Nuitee