Hôtel Teranga & Spa

Hotels
7.8 (1194 reviews)
Lot. Ali Ben Haj , Marrakech , ma

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious rooms
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.63
Multiple comments mentioned unclean floors, stained rugs and sofas, and hair on bedsheets.
Service
9.1
Staff received praise for being friendly and accommodating.
Location
8.14
Some reviews noted good location while others mentioned challenges with parking.
Room Quality
7.59
Some guests mentioned spacious and clean rooms, but also noted issues like noise and incomplete cleaning.
Amenities
7.12
Mentioned issues with the hamman being non-functional and that it was not well-maintained.
Value for Money
8.58
Generally good value mentioned, but some comments about excessive pricing for certain amenities.
Food and Beverage
6.63
Some reviews criticized non-fresh breakfast items and high prices.
Overall Experience
8.6
Overall good experience highlighted by numerous guests despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:19

Property Description

Luxurious Accommodation
Experience comfort and style at Hôtel Teranga & Spa, just 1 km from Carré Eden Shopping Center. Each air-conditioned room features a flat-screen TV and a private bathroom, ensuring a relaxing stay.

Gourmet Dining
Indulge in delicious meals at our on-site restaurant, offering a variety of culinary delights. Our 24-hour front desk is always available to assist you during your stay.

Convenient Location
Located near Marrakech Plaza and Majorelle Gardens, our hotel provides easy access to top attractions. With Marrakech-Menara Airport just 4 km away, Hôtel Teranga & Spa is the perfect choice for your next stay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1194 reviews
Cleanliness: 6.63
Service: 9.1
Location: 8.14
Room Quality: 7.59
Amenities: 7.12
Value for Money: 8.58
Food and Beverage: 6.63
Overall Experience: 8.6
M
Mohammed • couple • gb
10
2026-02-14 • via Nuitee
Z
Zakaryae • family_with_children • ma
10
2026-02-12 • via Nuitee
G
Giuseppe • family_with_children • it
8
Pros:

Sono stati molto cordiali e la struttura era pulita

2026-02-12 • via Nuitee
R
Rahila • family_with_children • fr
1
Horrible
Pros:

Rien c’était pas du tout ce que c’était décrit

Cons:

Tout

2026-02-11 • via Nuitee
M
Marthe Alexandra • couple • fr
10
Magnifique
Pros:

L’accueil, la propreté, le personnel très aimable. Le monsieur qui vient à l’accueil la nuit, mention spéciale pour lui et pour les personnes au petit-déjeuner. Très aimable. Nous reviendrons.

Cons:

RAS

2026-02-11 • via Nuitee
O
Oluwabamise • couple • gb
8
2026-02-10 • via Nuitee
B
Brahim • solo_traveller • ma
6
2026-02-09 • via Nuitee
M
mohssine • extended_group • ch
8
Hôtel simple y’a ce qu’il faut
Pros:

Amabilité du personnel

Cons:

Petit déjeuner

2026-02-08 • via Nuitee
D
Damien • family_with_children • fr
6
Cette hôtel suffi pour un très court séjour 2-3 nuit
Pros:

Emplacement

Cons:

Situer face au urgence et le petit déjeuner avec le strict minimum

2026-02-08 • via Nuitee
V
Vanessa • couple • fr
7
2026-01-30 • via Nuitee
B
Bejan • extended_group • es
8
Cons:

Desayuno

2026-01-29 • via Nuitee
G
Gaib • solo_traveller • fr
8
2026-01-29 • via Nuitee
T
Tarik • couple • ma
10
2026-01-27 • via Nuitee
O
Omar • couple • nl
8
2026-01-25 • via Nuitee
A
Asha • couple • fr
8
Pros:

Emplacement idéal en centre ville de Marrakech
Personnel accueillant et agréable
Restaurant ouvert 24h24 à l’hôtel

Cons:

Petit déjeuner trop basique

2026-01-25 • via Nuitee
O
Omamuzo • couple • gb
10
A good place to stay in Marrakech
Pros:

The service was good. The hotel was decent. The location was great

2026-01-23 • via Nuitee
C
Cuba • family_with_children • pt
8
Pros:

Gostei da limpeza, localização e da simpatia dos funcionários

2026-01-23 • via Nuitee
J
JIMI • extended_group • gb
10
2026-01-21 • via Nuitee
F
Favris • family_with_children • fr
8
Pros:

Personnel au top toujours à l'écoute, emplacement proche de toutes commodités , chambre calme

Cons:

Petit déjeuner toujours le même, pas d'eau chaude le matin avant 7h

2026-01-21 • via Nuitee
R
Rajaa • solo_traveller • ma
9
2026-01-20 • via Nuitee