Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Excellent breakfast
Cons:
None noted
Parking can be challenging to find

Categories

Cleanliness
9.74
The rooms were very comfortable and clean with great quality robes and slippers to make us feel comfortable.
Service
10
Staff are very friendly and helpful.
Location
10
In pieno centro storico, with ideal central location.
Room Quality
9.74
Very spacious and well-lit room with ample comfort.
Amenities
9.74
The parking facilities were great.
Value for Money
9.24
The hotel is a bit expensive but the quality is very high.
Food and Beverage
9.94
Excellent breakfast with varied local baked goods and everything you could think of.
Overall Experience
10
Loved this hotel; everything was excellent!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:16

Property Description

Luxurious Accommodation
Palazzo Dipinto, nestled in Lucca's historic centre, offers spacious rooms with free WiFi and a flat-screen TV. Some rooms even boast a cozy seating area for relaxation.

Convenient Location
Located just 650 metres from the iconic Piazza Anfiteatro, guests can easily explore the nearby San Frediano Basilica only 150 metres away and the stunning Lucca Cathedral within a 10-minute walk.

On-Site Amenities
Unwind at the hotel's bar and immerse yourself in the charm of this historic city.

Book your stay at Palazzo Dipinto now to experience luxury and convenience in the heart of Lucca!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 30 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 49 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 49 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 950 reviews
Cleanliness: 9.74
Service: 10
Location: 10
Room Quality: 9.74
Amenities: 9.74
Value for Money: 9.24
Food and Beverage: 9.94
Overall Experience: 10
J
John • couple • gb
10
2026-05-06 • via Nuitee
F
Fabián Rodríguez • solo_traveller • ar
9
2026-05-04 • via Nuitee
M
Marcelo • couple • pt
10
2026-04-30 • via Nuitee
J
jane • couple • gb
10
Lovely hotel with helpful staff
Pros:

Very peaceful location but still quite central

Cons:

Pillows were too firm for me

2026-04-29 • via Nuitee
D
David • couple • gb
10
Good sized rooms, very comfortable and clean. Staff excellent and great breakfast.
Pros:

Centrally located but quiet

Cons:

Nothing

2026-04-28 • via Nuitee
• couple • us
9
2026-04-28 • via Nuitee
I
Isabelle • couple • fr
10
Pros:

Très bel hôtel, très bien placé. Dans le centre et au calme.

2026-04-28 • via Nuitee
9
96johanv • Family
8
Great stay in a high quality hotel with friendly staff, good service and in a calm setting.
Pros:

We enjoyed our stay in this boutique hotel. The location is excellent, nearby St. Michael square and the Puccini Museum, yet still on a quiet street.

Upon entrance, we were welcomed by very friendly staff. They seem to be staffing the front desk alone, yet they still guide you to your room.

In our case, we stayed in a junior suite, which is very spacious and suits a family of three perfectly. Quality finishings. throughout the room and hotel.
Modern bathroom, including bidet, spacious walk-in (rain)shower.
Large bed which is firm yet comfortable, and the sofabed was comfortable too.
Able to open multiple windows, looking at inner courtyard, and a well functioning AC in case needed.

Two flat screen TVs, one in the seating area and the other in the bedroom. Note that the bedroom is technically not fully separated, instead there is a solid room divider. No doors.

The room includes a minibar, and offers some free water (flat and sparkling) upon arrival. We wished this water would be replenished each day, but that did not happen. There is free water offered downstairs though, including cantucci.
There is opportunity to make tea and coffee in the room. Surprising to see this is soluble coffee: I would definitely recommend changing that. As such, we rather had coffee downstairs which was excellent.

Just in case needed: there is an ironing service and if you wish to do so yourself the staff will bring you the ironing board and ironer. The ironing board is a bit flimsy but the job gets done.

Breakfast was served between 7:30 - 10:30am. While there would not be the largest selection, it was all (very) good quality. Attentive service, even if alone, and they would remember our coffee/tea preferences for the next day. My only suggestion for improvement here is to offer freshly squeezed orange juice instead of from a container as you can clearly taste the difference.

As said, the front desk was very friendly. They helped us arranging private transportation from and to the nearby airport. I also saw them making multiple dinner reservations for other guests.

Note that this hotel does not have a gym nor swimming pool, which was fine in our case but we can imagine other preferences.

Overall a great stay in a high quality hotel with friendly staff, good service and in a calm setting.

2026-04-27 • via Tripadvisor
C
Charlie • couple • tw
8
2026-04-24 • via Nuitee
B
boris casoli • couple • it
10
Pros:

Tutto

Cons:

Niente

2026-04-23 • via Nuitee
A
america • couple • us
10
It was very nice~
Pros:

Clean, great staff

2026-04-22 • via Nuitee
R
Richard • solo_traveller • gb
9
Cons:

I was concerned about driving in ztl and not sure the directions provided were clear enough in English

2026-04-22 • via Nuitee
E
ed • couple • us
9
An excellent stay and would come back again
Pros:

Location: central and is closed to the city center and only a 15 minutes walk to the train station
Breakfast: food is well prepared and very clean
Room: The Best

Cons:

Nothing at this time

2026-04-22 • via Nuitee
S
Santo2011 • solo_traveller • co
9
Pros:

Tranquilo y muy bien atendido

2026-04-13 • via Nuitee
E
Edouard • couple • ch
8
Une situation idéale au cœur du centre historique
Pros:

Une situation idéale au cœur du centre historique. Une chambre spacieuse et moderne, décorée avec goût. Un accueil particulièrement aimable.

2026-04-11 • via Nuitee
J
Josephine • family_with_children • us
10
Pros:

I will stay here again. The breakfast was fantastic and the location was very good. Room 21 was spacious and comfortable. Room 15 was great too.

Cons:

The only thing I can think of is that the thermostat glows bright white and all the light switches glow. I prefer dark rooms. I would still stay here again.

2026-04-09 • via Nuitee
S
Simona • couple • bg
10
2026-04-06 • via Nuitee
F
Francesco • family_with_children • it
10
2026-04-06 • via Nuitee
C
Christopher • couple • gb
8
Very hotel well run hotel with great facilities
Pros:

Very good facilities and high quality rooms with great breakfast and supporting staff

Cons:

Nothing

2026-04-05 • via Nuitee
D
Debbie • couple • gb
10
Pros:

It was a perfect place to stay. Comfortable and luxurious and with fantastic staff and service.

Cons:

Nothing!

2026-04-03 • via Nuitee