Southernhay House Hotel

Hotels
8.6 (201 reviews)
36 Southernhay East , Exeter , gb

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Noisy at night
Stuffy rooms
Limited breakfast options

Categories

Cleanliness
8.23
Clean and well presented, but issues with room descriptions and a stifling environment.
Service
9.2
Staff were friendly and helpful throughout the stay.
Location
9.24
Ideal location for exploring the city, central and peaceful.
Room Quality
8.19
Rooms described as comfortable but had issues with lighting and noise.
Amenities
8.72
Good amenities but noted issues like loud heating or guest noise.
Value for Money
7.68
Reviewed as expensive with mixed feelings on offerings compared to price.
Food and Beverage
8.73
Breakfast was excellent with a good variety, but some cereal options were lacking.
Overall Experience
8.8
Enjoyable stay with good experiences overall despite minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:11

Property Description

Luxurious Accommodations
Indulge in the elegant decor and spacious beds of our luxurious rooms, offering views of the garden and terrace. Enjoy modern amenities such as a large flat-screen TV, DAB radio, and complimentary Wi-Fi throughout the property.

Exceptional Dining Experience
Start your day with a delicious full English breakfast or opt for cooked options, served with a variety of fresh pastries and juices. Throughout the day, savor our bar menu featuring homemade comfort classics that will surely delight your taste buds.

Convenient Location
Located just a short walk from Exeter Cathedral and major attractions, Southernhay House Hotel offers easy access to shopping districts and transportation hubs. Explore the city with ease and return to the comfort of our private garden oasis.

Experience luxury and convenience at Southernhay House Hotel. Book your stay now for an unforgettable getaway.

Important information:

Please note that payment will be requested on arrival.

Kindly note the property cannot process payments from American Express credit cards, and an alternative card will be required.

Please note that there is no parking available at the property. On street parking is available in close proximity to the property in the Southernhay, which is free in the evenings between 18:00 and 08:00.

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 201 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 8.73
Overall Experience: 8.8
I
IsabelleBD1 Couples Yeovil, Somerset, England
10
Luxury
Pros:

We visited here for a rare mum and dad date night so we wanted something a bit special and this place delivered. We stayed in ‘Tulip’ and it was just pure luxury - as soon as we walked into the room we were blown away and then there are the little details like local coffee and beautiful smelling soaps which just enhance the luxury. The gentleman on Reception / running the bar was friendly and welcoming and knows how to make the perfect Aperol spritz and espresso martini! The location of the hotel is perfect, a 5 minute walk into the city centre / to the cathedral and there is a beautiful wine bar (Rendezvous) a stones throw away which serves the BEST food I have ever eaten. In terms of parking, we arrived after 6pm and were able to park on the road outside, moving the car to a public car park before 8am (again, only a 5 minute walk to the car park). Thank you so much for such a wonderful stay - it’s been so nice to relax and enjoy.

2026-02-28 via Tripadvisor
M
Monica family_with_children ch
4
breakfast medio
Pros:

la receptionist veramente molto gentile e di supporto

Cons:

il bagno in camera, struttura un po’ vecchiotta e non lindissima.

2025-12-26 via Nuitee
R
Robin couple gb
9
Beautiful / booked again in July
Pros:

History, look and feel

Cons:

N/A

2025-12-12 via Nuitee
G
Georgina couple gb
8
Perfect location to Exeter Christmas market and shops
Pros:

Great room size , lovely warm comfortable

Cons:

Noise during night wasn’t sure if it was the heating or Simone using shower during the night but very loud and disrupted sleep

2025-12-07 via Nuitee
H
Helen family_with_children gb
10
Comfortable, friendly, convenient luxury.
2025-12-03 via Nuitee
H
House couple gb
3
Very expensive didn’t feel it was value for money
Pros:

Was clean and well presented

Cons:

Rooms weren’t as described , very stuffy and had a very annoying green light on the ceiling which was really bright throughout the night

2025-11-29 via Nuitee
T
toby couple gb
8
Pros:

Free sweets and central location

Cons:

Sink in bedroom

2025-11-21 via Nuitee
R
Richard couple gb
8
2025-11-09 via Nuitee
C
Culture34851613587 Couples London, England
10
Excellent hotel in an ideal location
Pros:

This is a a gem of a boutique hotel handily placed for exploring the city centre. Our room was generously sized and extremely comfortable with super king size bed and a large bathroom. The roll top bath was great for a soak after a hard day’s sightseeing. The town centre and the cathedral are only a few minutes walk away yet the area was calm and peaceful, ensuring a good night’s sleep. Breakfast was excellent with a good choice. The pancakes were beautifully done and the portion generous as was the full English I had the following day. The staff were friendly and helpful.The bar is comfortable and a great place for a nightcap. The hotel benefits from its historic background and yet is beautifully clean and modern. We would happily stay here again

2025-11-06 via Tripadvisor
M
Michael couple gb
8
Enjoyable
Pros:

Breakfast, location, room

Cons:

Safety light on in bedroom all night and too bright.

2025-11-01 via Nuitee
7
787janew787 Couples Cheltenham, Cotswolds, England
10
Gorgeous, peaceful boutique hotel.
Pros:

A lovely peaceful, quirky, boutique hotel in a very quiet but central part of Exeter. We loved everything about this hotel. The staff were friendly and helpful. The rooms were very well appointed, comfortable and had many lovely luxury touches, whilst being eco friendly. Lovely attention to detail throughout the hotel. The bar and dining area were very nice, great breakfast with a very good choice of dishes and good drinks and cocktail menu.
Would definitely stay again and would recommend this gem of a hotel.

2025-10-29 via Tripadvisor
C
Chris couple gb
9
2025-10-23 via Nuitee
F
Fabrice couple fr
10
2025-10-17 via Nuitee
D
Didier couple at
9
2025-10-10 via Nuitee
P
Peter couple gb
8
Good value boutique hotel experience in Central Exeter
Pros:

Staff excellent. made to feel very welcome. food was excellent and private dining can be thoroughly recommended. hotel is very well located for shopping in Central Exeter and is only a few 100 metres from the Cathedral which is most impressive.

Cons:

Only real criticism is that the room was stifling hot with no means of turning down the radiators because they were not actually on! Something else was going on there, but with no thermostat that I could see to try to cool the room, the heat made it a little uncomfortable.
I don't like a toilet in the room without a properly fitting and opaque door. We tried to use the ground floor facilities where possible but the mens toilets on the ground floor were only available with a code (surely unnecessary?).
Combined, these two things took the edge of what was othersise a good value boutique hotel experience. I would return, but would seek a different room with more traditional ensuite facilities.

2025-10-05 via Nuitee
P
Paradise652552 Friends getaway
6
A cornflake-free experience
Pros:

Southernhay House must be the only hotel in England (certainly the only hotel charging three hundred pounds per room per night B & B) that does not offer their guests the opportunity to have cornflakes for breakfast.
Or Weetabix.
Or Rice Crispies.
Or any fresh fruit.
Or any fruit juice other than orange juice.
The only cereal they offer is some unappealing-looking granola.
On the positive side, the staff of the hotel are friendly and helpful, the period decor is attractive and authentic-looking, and there are some stunning pieces of antique furniture.
But you can't eat the decor or the furniture for breakfast.

2025-10-02 via Tripadvisor
M
Mike couple gb
9
Really enjoyed our stay .
Pros:

Lovely location . Hotel was excellent as were the staff.

Cons:

Unfortunately one of the guests flooded their room and set the fire alarm off .

2025-09-14 via Nuitee
K
Kristin family_with_children no
4
Vårt opphold var ikke tilfredsstillende og vi følte at det var overpriset
Pros:

Stille gate, men ble likevel vekket av søppeltømming og smelling av dører

Cons:

Rommet ble ikke ryddet og sengen ble ikke redd opp. Ikke påfyll til kaffemaskinen

2025-09-12 via Nuitee
P
PETER couple nz
10
2025-09-07 via Nuitee
O
owenj586 Family
2
Come for a drink, not for a meal.
Pros:

This review is for the food. Fabulous wine list, food (special occasion set menu was promised, though not delivered in the end) was genuinely vile, expensive and worse quality steak than Wetherspoons . Food was uneaten, because it was awful, waiter didn’t notice.
Hotel was a lovely venue though x

2025-08-13 via Tripadvisor