AC Hotel by Marriott San Francisco Airport/Oyster Point Waterfront

Hotels
•
AC Hotels by Marriott
8.8 (739 reviews)
1333 Veterans Boulevard , South San Francisco , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Good views
Cons:
Inconsistent service
Cleanliness issues
High coffee prices
Limited food service

Categories

Cleanliness
8.03
Cleanliness was generally acceptable but some guests found issues that need attention.
Service
9.5
Most guests praised the staff for their helpfulness, but one review indicated serious shortcomings in service.
Location
9.04
The hotel is conveniently located, making it easy to access the airport and local attractions.
Room Quality
8.99
The rooms are comfortable with good views, although there were small complaints about lighting.
Amenities
8.52
Amenities were satisfactory, though some guests felt that certain offerings, like coffee, were overpriced.
Value for Money
8.48
Value is reasonable for the stay, but some charges and the quality of service create mixed feelings.
Food and Beverage
8.53
Food options are limited and sometimes poorly managed, affecting guest experience.
Overall Experience
9.3
While there were notable issues for some guests, overall experiences tended to be positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:57

Property Description

Luxurious Amenities - AC Hotel by Marriott San Francisco Airport/Oyster Point Waterfront boasts a fitness centre, garden, and terrace for guests to unwind and stay active during their stay.

Modern Comforts - Enjoy air-conditioned rooms equipped with top-notch amenities such as a coffee machine, fridge, and flat-screen TV. The hotel also offers a private bathroom with a shower for ultimate relaxation.

Convenient Location - Nestled just 5 km from San Francisco International Airport, this 3-star hotel provides easy access to popular attractions like Oracle Park and Moscone Center. Book your stay now at AC Hotel by Marriott San Francisco Airport/Oyster Point Waterfront for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 739 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.04
Room Quality: 8.99
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 9.3
A
Alondra • family_with_children • us
7
Cons:

paying for overpriced breakfast

2026-07-01 • via Nuitee
A
Aoife • solo_traveller • us
8
2026-07-01 • via Nuitee
K
Kaylee • couple • us
8
Pros:

Very modern and clean. The staff were very nice

2026-06-27 • via Nuitee
T
THEODORE • family_with_children • us
9
Pros:

Nice rooms. Good space. Close to the water.

2026-06-27 • via Nuitee
C
Chun Tung • family_with_children • sg
9
2026-06-22 • via Nuitee
G
Gisell • couple • us
10
I will most definitely be back thank you for giving me my boyfriend. A great birthday weekend.
Pros:

The property was very clean very quiet. They also had a DJ on the weekend. The bar was great. The receptionist was just as great check-in was smooth and so is checkout. The room was so comfortable. The bed was amazing. The view was great. The bathroom was so beautiful. I would definitely stay here again.

2026-06-13 • via Nuitee
M
Madonna • extended_group • us
8
Comfortable stay but overpriced!
Pros:

Location, cleanliness

Cons:

I was disappointed with my experience regarding the booking. I was searching for accommodations for 4 people and booked through Booking.com after being offered 1 room for 4 guests (1 bed and 1 sofa bed). However, upon arrival, the front desk informed us that they do not usually allow 4 people in that room type.

We had already paid over $250 for the room, expecting it to accommodate all 4 guests as advertised. To make matters worse, the room did not even include a microwave.

As a result, we were forced to book a second room to accommodate our family, which cost an additional $299, even with a Marriott membership discount. In total, we spent nearly $600 for two rooms and only stayed from 9:00 PM until 8:00 AM the next morning.

The hotel itself was clean, comfortable, and well-maintained, and the staff were professional. However, the booking information was misleading, and the total cost for a short overnight stay was far beyond our budget. I would recommend that the hotel and Booking.com ensure room occupancy details are clearly communicated to avoid similar situations for future guests.

2026-06-13 • via Nuitee
M
Madonna • family_with_children • us
6
Good sleep but overpriced
Pros:

Cleanliness

Cons:

I was disappointed with my experience regarding the booking. I was searching for accommodations for 4 people and booked through Booking.com after being offered 1 room for 4 guests (1 bed and 1 sofa bed). However, upon arrival, the front desk informed us that they do not usually allow 4 people in that room type.

We had already paid over $250 for the room, expecting it to accommodate all 4 guests as advertised. To make matters worse, the room did not even include a microwave.

As a result, we were forced to book a second room to accommodate our family, which cost an additional $299, even with a Marriott membership discount. In total, we spent nearly $600 for two rooms and only stayed from 9:00 PM until 8:00 AM the next morning.

The hotel itself was clean, comfortable, and well-maintained, and the staff were professional. However, the booking information was misleading, and the total cost for a short overnight stay was far beyond our budget. I would recommend that the hotel and Booking.com ensure room occupancy details are clearly communicated to avoid similar situations for future guests.

2026-06-13 • via Nuitee
D
Diana • solo_traveller • us
10
Pros:

close to airport

2026-06-13 • via Nuitee
J
John Robert • family_with_children • us
5
I kind of regret booking and staying at AC hotel.
Pros:

i love the nightlife

Cons:

the staff is not knowledgeable and billing is complicated to arrange

2026-06-13 • via Nuitee
R
rude68 • solo_traveller • us
9
2026-06-10 • via Nuitee
E
EricInSF • Solo travel • Los Angeles, California
8
Great hotel, nice value, excellent service, but pay for parking?
Pros:

Pretty hotel, located in the midst of a business park. The hotel is kinda hip and kinda trendy, but not too much. Check-in and out was friendly, professional and efficient. The room was spacious and spotlessly clean. I found a great rate so it was a good value for the money. There was a special event going on my first evening, so the common areas were loud, and the event must have been until late in the evening, since there were a lot of comings-and-goings with other guests that evening. Once that was over, it was very quiet. The hotel provides nice touches, like a little lavender sachet in the lobby. The only thing I didn't care for us paying $20ish for parking. You're literally parking in an open lot, around the hotel and in the office building next door. It doesn't feel very safe or secure. Also, why do I have to pay, if it's literally an office building parking lot? Besides that minor annoyance, I'd stay here again.

2026-06-04 • via Tripadvisor
T
Taylor • extended_group • au
7
2026-06-01 • via Nuitee
J
julievR3429JI • Couples
10
Always a perfect stay!
Pros:

We absolutely love staying here and always book this hotel as a small getaway from San Jose whenever we visit San Francisco. The location is perfect. Right next to the freeway and right by the city. The staff is consistently incredible. From the moment we checked in, Anish and the lovely lady at the front desk were incredibly kind and welcoming. Anish went above and beyond to get us into our room for an early check-in, giving us plenty of time to explore the city. When we mentioned we were celebrating our wedding anniversary, he was sweet enough to surprise us with cookies and water! Atmosphere is beautiful.

Later in the evening, another wonderful front desk agent (an incredibly sweet Filipina woman whose name I unfortunately missed) was kind enough to grant us a late checkout so we could sleep in and relax the next morning.

This hotel holds a special place in our hearts, we even booked it for our wedding weekend last year with our family and friends. It is always clean, spacious, and filled with the friendliest staff. We can't wait for our next stay!

2026-05-30 • via Tripadvisor
Y
yan • couple • us
10
2026-05-22 • via Nuitee
G
Grace • extended_group • cr
8
It is ok to stay
Pros:

The place is nice, very clean and good breakfast. The check in took long than we expected. The location is far SFO downtown. We booked with breakfast and they unknown about it :(

Cons:

They charged more than $90 over the price we booked, it is boring to carry out the claim process.

2026-05-20 • via Nuitee
A
ALI • solo_traveller • us
9
2026-04-25 • via Nuitee
T
Talinna • couple • us
10
2026-04-25 • via Nuitee
A
alyc970 • Business
10
Great Property for Business
Pros:

We had a two day training that we decided to book at the AC Hotel, we had previously used them before for other events and like to continuously use them. We were on the second floor - Bayview Room, the view of the water is peaceful and the size of the room was perfect for our training. The food was delicious and so many options to choose from for breakfast and lunch. The staff is very friendly and checked in on us to make sure we were good. Plenty of parking and if you have people who need to stay the night at the hotel, it is a clean property and a nice bar on the main floor.

2026-04-20 • via Tripadvisor
T
tirharqas • Couples
10
This is one of the nicest hotels in the Bay Area
Pros:

My overall experience was great. The room was nice, clean, and was quiet.

2026-04-19 • via Tripadvisor