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Facilities
Property facilities
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Offsite parking discounted rates available
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Clubhouse
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Table tennis
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Kid meals
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Kids' outdoor play equipment
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Public transport tickets
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Evening entertainment
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Baby safety gates
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Lower bathroom sink
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Infinity pool
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Emergency cord in bathroom
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Entertainment staff
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Shallow end
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Spa/wellness center services
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Fence around pool
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Steam room
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
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Happy hour
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Golfing on site
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Playground on site
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Tennis lessons on site
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Clubhouse
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Secured parking
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Garage
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Golf cart
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Swimming nearby
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Rooftop garden
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience comfort and style in our rooms equipped with modern amenities like flat-screen TVs, minibars, and plush bedding. The private bathrooms offer a touch of indulgence with walk-in showers and deluxe toiletries.
Dining Excellence
Indulge your taste buds at our all-day restaurant featuring a delectable selection of international dishes crafted from fresh local ingredients. For a taste of nostalgia, visit our traditional Hong Kong bakery or unwind at the bar with a refreshing drink.
Relaxation and Wellness
Unwind by taking a refreshing dip in our outdoor pool or stay active at the state-of-the-art fitness center. Pamper yourself at the spa with rejuvenating facial and body treatments. Let our attentive staff assist you with local tours and car rentals for a memorable stay.
Book now for an unforgettable experience at Renaissance Haikou Hotel!
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for CNY 345 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Breakfast was basically the one thing I really liked. Aside from the front desk people who helped me cancelling the remaining nights (though we went through some miscommunication in the beginning, it all worked out in the end), and I was able to cancel the remainder of the nights due to oncoming typhoon, etc.
I find the design of the room I was in awkward and dysfunctional plus I could hear every scrape of the chairs and furniture moving above me… concrete floors or not, I could everything happening from above and didn’t sleep through the night so that was unexpected and disappointing as I woke up tired and unhappy :(((
직원분들이 정말 친절합니다
없습니다
친절합니다 직원들이 아주 친절해요
시설도 깔끔합니다
없습니다
The hotel is comfortable and takes care of little details evident in how the room was designed and amenities provided. For eg, light switches are conveniently located, with 2 toilet door openings with one near the bed and you don’t need to find your way in the dark. The sink has 2 taps to accommodate 2 persons. There is also a weighing scale, useful if you need to check the weight, including your luggage. You scan the key card to enter the room and there is zero failure rate unlike those cards which must be inserted. There are also eateries and super mart nearby.
Property ok. Still waiting for deposit to be returned?
Nearby shopping mall, many options for the meal.
The mall is bit quiet. I should visit womer season to see the vibes of peak season.
Great location with extra helpful friendly staff
Room is relaxing
I wish front desk is conversant in English
Good stay for golf trip in Haikou Mission Hill
Clean and very luxuriant. Clean swimming pool and decent opening hours. Life guard Lincoln Wu is extremely helpful to guests.
Nothing
Clean and big rooms. Staff is friendly and helpful. There are DFS, malls and food outlets nearby.
Location abit far from city, have to didi.
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