SpringHill Suites by Marriott Belmont Redwood Shores

Hotels
SpringHill Suites
8.6 (798 reviews)
1401 Shoreway Road , Belmont , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Modern rooms
Good breakfast
Cons:
Cleanliness issues
High parking fees
Room cleaning not performed

Categories

Cleanliness
7.79
Room cleanliness issues reported by multiple guests, particularly with dirty sofas and mold.
Service
9.26
Most guests reported friendly and helpful staff, enhancing the overall experience.
Location
8.3
Convenient for nearby medical facilities, though some noted it was in an industrial part.
Room Quality
8.75
Rooms were modern and spacious according to several guests, with good furnishings.
Amenities
8.78
Good selection of breakfast, but issues with busy breakfast hours noted.
Value for Money
8.24
Some concerns about increased rates and additional parking fees, but overall value seen as okay.
Food and Beverage
8.79
Breakfast options generally well-received, with healthy choices.
Overall Experience
8.86
Guests had a pleasant stay, though some issues were raised about cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:23

Property Description

Outdoor Swimming Pool and Fitness Center
Enjoy a refreshing dip in the outdoor swimming pool or keep up with your fitness routine at the on-site fitness center.

Convenient Amenities
Relax in the shared lounge, savor a drink at the terrace bar, and start your day with a delicious American breakfast.

Business-Friendly Services
Benefit from the business center, multilingual staff, and 24-hour front desk assistance, making your stay productive and hassle-free.

Book your stay at SpringHill Suites by Marriott Belmont Redwood Shores for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 798 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 8.86
B
Brittany family_with_children us
10
2026-07-04 via Nuitee
A
April couple us
10
I loved my experience here and will definitely stay again. 9/10
Pros:

The breakfast was excellent. My only suggestion would be to have a beverage option for diabetics. Like zero-sugar tea, soda, or juice. The staff was very welcoming and accommodating. The room was spacious and beautifully decorated. I had a king size suit and it could easily sleep a family of four.

Cons:

A better explanation of how paying for parking works should be explained upon check in. Thanks to God, I made it through my stay with no incident, however, another guest may not be as lucky. I seen the signs on the outside that read "scan to pay", however I was under the impression that it was for people who paid to park their vehicle just to catch the airport shuttle, like in other cities. A minor misunderstanding.

2026-07-01 via Nuitee
M
Mayra couple us
8
2026-06-25 via Nuitee
M
Ma Ann Juna couple us
3
Cons:

Hospitality

2026-06-23 via Nuitee
R
Roman couple us
10
2026-06-18 via Nuitee
E
erlinda couple us
5
Expected more from Marriott. Poor value.
Pros:

Location has good accessibility. Good sized room.

Cons:

Poor breakfast. No eggs in the form of scrambled or others. No meat. Quiche were mediocre.
Room cleaning only every other day.

2026-06-17 via Nuitee
M
Miguel extended_group us
10
Muy confortable.
Pros:

El desayuno excelente y la.ubicacion estupenda.

Cons:

Todo muy bien.

2026-06-15 via Nuitee
O
oleok2026 Couples
4
1 rude front desk woman, overpriced parking
Pros:

The woman at check in was terrible. She was an older Chinese woman. I complimented the hotel and she said “no it’s 7 years old and needs some renovations.” Uh… ok. And no it didn’t need any renovations, she’s was just being annoying and rude. She also said she needed to verify some information, she didn’t, she needs to be retrained. I don’t know if it was because I am a person of color, but I didn’t feel valued or welcomed as a customer. There was another younger Filipino woman at the front desk that was amazing! She was so friendly and helpful and didn’t try to correct me or be condescending. Maybe that older woman can learn from this friendly woman. Other than that first woman we had to deal with, everything else was great! The room is very nice and spacious. The breakfast buffet was decent. Those workers were very attentive and available. The only other thing I don’t like is the costly parking fee and the fact you have to physically scan the QR code outside. If they’re going to make us pay almost $30 to park, make it easier to pay! The fee isn’t justified either, there’s nothing around! I would understand if it was near an airport or downtown, but it’s in the middle of nowhere. I won’t be staying here again.

2026-06-11 via Tripadvisor
D
Danet extended_group us
9
A clean property , safe .. modern looks … bed comfy ..good service .. good breakfeast … satisfied .. thank you
Pros:

Clean modern .. location. All was pleasant

Cons:

I like it all

2026-06-07 via Nuitee
H
Hugo couple us
10
2026-05-31 via Nuitee
B
BEKZOD family_with_children us
10
2026-05-31 via Nuitee
L
Lizbet solo_traveller us
4
Stayed for 2 nights, room was clean along with the hotel. Calm environment and great location. However there were people
Pros:

The hotel is in a good location and near the 101 freeway. The room was clean and staff were very friendly and helpful.

Cons:

I didn’t like the fact that people were smoking outside and having to smell that awful smell with my kids around even though there are signs around the hotel plus it’s supposed to be a smoke free property, staff should pay more attention to that.

also both of my keys stopped working and I couldn’t have access to the side door which was closer to my room, plus I had my hands full and had to go to the lobby to get new room keys.

As to breakfast all good, just think they should not stop restocking at 8:45 when breakfast ends at 9:30 am, since I saw guests looking for more toast, milk, and English muffins. Plus when they do serve eggs they tend to be more watery than other hotels.

2026-05-26 via Nuitee
I
IVONNE extended_group us
10
2026-05-25 via Nuitee
D
DanReina couple us
10
2026-05-21 via Nuitee
J
James solo_traveller us
10
2026-05-21 via Nuitee
M
michaelpJ9288DI Business
4
A Few Small Probelms
Pros:

Staff was friendly at check-in and over the phone after calling when I got to my room and another name was on the digital welcome TV screen. Disappointed to have a dirty wash cloth, hair beside the bed and a iron that sprayed brown liquid on my shirt. When I mentioned the iron problem at checkout the staff apologized but didn't offer anything to compensate me for ruined piece shirt. For almost $300 a night not a great experience.

2026-05-20 via Tripadvisor
Z
Z4688XKbenjaminj Family
2
Sad
Pros:

Charging $30 for parking on top of the $300+ I already paid for the room is shameful. It’s a clear example of profits being prioritized over customers at a very mediocre property.

Many guests are here for medical care at Stanford, not leisure. Nickel-and-diming people in that situation is pathetic.

There are far better, nicer options nearby that don’t take such blatant advantage of their guests.

I won’t stay here again, and I wouldn’t recommend it to anyone. One star across the board.

2026-05-19 via Tripadvisor
L
Lai extended_group us
10
2026-05-19 via Nuitee
H
Hsiu Ying solo_traveller us
3
2026-05-19 via Nuitee
D
Drew extended_group us
9
2026-05-19 via Nuitee