Arundel House Hotel

Hotels
7.1 (3742 reviews)
Chesterton Road , Cambridge , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Pleasant staff
Good location
Cons:
Poor room maintenance
Misleading information from staff

Categories

Cleanliness
5.6
Room was not well maintained with old furniture and dated bathroom.
Service
8.6
Staff were pleasant, informative, and professional despite some misinformation.
Location
9.1
Location was good with ample parking and easy access.
Room Quality
5.6
Room quality was poor with issues like limited power outlets and confusing layout.
Amenities
7.1
Limited amenities with some additional costs for breakfast.
Value for Money
6.1
Considered overpriced for the level of maintenance and amenities available.
Food and Beverage
6.6
Breakfast timings were misleading and additional charges applied.
Overall Experience
8.1
Average experience affected by service issues and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:26

Property Description

Riverside Charm and Victorian Elegance

Scenic Views and Elegant Accommodation: Enjoy stunning views of the River Cam from our Victorian hotel. Relax in elegantly decorated bedrooms with modern amenities and private bathrooms.

Culinary Delights: Indulge in a variety of dining options at our conservatory restaurant and brasserie. From a modern European menu to light lunches and hearty breakfasts, we have something for every palate.

Prime Location: Explore Cambridge's historic centre, located just a short walk away. With famous colleges, the Quayside area, and the bustling Market Square nearby, there's plenty to see and do.

Ready to experience a perfect blend of comfort and convenience at Arundel House Hotel? Book your stay now for an unforgettable riverside getaway!

Important information:

Please note that there is no elevator at this property.

When booking 10 rooms or more, different policies and additional supplements may apply.

Please note parking on site costs GBP 18.00 per day. There is limited parking and it is on a first come first serve basis.

Please note that the restaurant is open on Wednesday, Thursday , Friday and Saturday Dinner and Friday, Saturday and Sunday lunch.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 18 per day.

Location

Guest Reviews

7.1
Based on 3742 reviews
Cleanliness: 5.6
Service: 8.6
Location: 9.1
Room Quality: 5.6
Amenities: 7.1
Value for Money: 6.1
Food and Beverage: 6.6
Overall Experience: 8.1
S
sarahbK2183UM Friends getaway Manningtree, Essex, England
2
unfriendly staff incredibly dated hotel
Pros:

Staff very unfriendly, decor from the 1970’s, rooms small very dated and in desperate need of updating. Wifi very patchy. As for breakfast - dont bother!! absolutely shocking, basically bread/toast stale muffins and boxed cereal. The bar shuts at 10pm would definitely not recommend

2026-07-18 via Tripadvisor
4
457nessyb Friends getaway
2
Faulty towers in Cambridge
Pros:

What a disgrace
Faulty towers at its best
Rooms hot musty and very noisy
Asked for Bloody Mary and non English speaking waiter told us
No cocktails!!
Waited 25 minutes for service
No one else in restaurant
Small plate of green vegetables $14 oz dollars
Frozen watery limp and cold
Asked for pepper salt or butter
Didn’t see waiter again
At over $300 a night you can find better
England lift your game!!

2026-07-18 via Tripadvisor
N
NECATİ EMİR couple tr
9
Pros:

Every thing were beautiful.

Cons:

Execpt wi-fi facility.

2026-07-18 via Nuitee
F
Fay extended_group gb
7
2026-07-18 via Nuitee
C
Colin solo_traveller ie
8
2026-07-18 via Nuitee
D
David solo_traveller gb
6
2026-07-18 via Nuitee
E
Emmanuel family_with_children fr
8
2026-07-17 via Nuitee
S
sampath solo_traveller ae
8
2026-07-17 via Nuitee
J
JOHN couple gb
8
Good value and very convenient
Pros:

Location was excellent

Cons:

Connection to public transport

2026-07-16 via Nuitee
M
Majid solo_traveller ie
4
Pros:

Good location

Cons:

Not clean. Full of dust, dirty carpet.

2026-07-16 via Nuitee
S
Stocker solo_traveller gb
4
I wasn't in the hotel for very long, but impressions were that a refurb is required, or lower prices
Pros:

Location is fab

Cons:

Room tired. Also didn't like the fire escape steps leading to the room which meant I wasn't comfortable leaving the window open, and it was so hot. Very expensive for the condition of hotel, and a Continental Breakfast was not appealing.

2026-07-16 via Nuitee
C
Chris solo_traveller gb
4
Apart from the duplicate cost it was very good.
Pros:

Great location with a good restaurant and comfortable beds

Cons:

We paid twice for the room. Once with Bookings.com and again on arrival. Nothing has been re-imbursed so it cost twice as much as it should have done

2026-07-16 via Nuitee
Y
YossiZana Couples Santo Andre, State of Sao Paulo
6
Good, if the price is low
Pros:

Not a bad hotel. Location is fine and room is spacious. Attendance is also fine.

The issue are that the hotel is old in a bad way, many stairs, narrow corridors, and the breakfast is very poor.

Recommended if the price is very low...

2026-07-15 via Tripadvisor
S
Sarah solo_traveller gb
7
2026-07-15 via Nuitee
E
Ellen solo_traveller us
4
The 80’s called and want their hotel back.
Pros:

Great location and very helpful staff.

Cons:

Very dated property that desperately needs updating. Worn carpets, worn furniture, no 21st century facilities like USB chargers and a general air that no one loves this hotel any more. We did stay during a heatwave and staff were so helpful in finding us a cooler room, but the first room in the main building was absolutely intolerable. No fans and no AC anywhere in the building made the whole experience rather sweaty. Give this hotel some love and updates and it would be excellent, but as it is it’s merely vaguely acceptable, mainly due to the location.

2026-07-15 via Nuitee
A
Anna couple pl
9
2026-07-15 via Nuitee
J
John couple gb
8
OK but a bit rushed with breakfast closing a 09.30
Pros:

Good facilities

Cons:

The bar closing at 22.00 is far too early. The breakfast finishing at 09.30 is also too early.

2026-07-15 via Nuitee
9
982beverleyn Family Harwich, Cape Cod, Massachusetts
6
Dated hotel
Pros:

Good location for Cambridge, staff pleasant. Hotel very dated. Carpet and stairs need attention up to 3rd floor. Not for anyone with mobility issues. No lift. No air con. Window in our room opened but sash broken so wouldn’t stay open unless propped up. Shower pressure not brilliant but adequate. Rooms looked a little shabby, dust on mirror and rubbish under chair. TV was weirdly placed on side wall so couldn’t watch it in bed. Didn’t realise about the parking charge £18 if you don’t book direct. Was advised if booked direct would have been free. This is the 3rd time we have stayed last time years ago. I wouldn’t book again for the price we paid £200 for 3 bed room. Plus £18 for parking.

2026-07-14 via Tripadvisor
A
Anne extended_group gb
3
Overpriced 2 star hidden costs
Pros:

It was close to town and by the river

Cons:

It was extremely dated and they didn’t like us booking through booking.com and we felt like there was hidden extras ie charging for parking and although it said breakfast for a full English it was an extra charge. This hotel needs a full renovation.

2026-07-14 via Nuitee
A
Alejandro family_with_children es
7
Pros:

La ubicación y la decoración muy británica.

Cons:

Hacía mucho calor...la moqueta y las cortinas no ayudaban, se podía cortar el aire.

2026-07-14 via Nuitee