Arundel House Hotel

Hotels
7.1 (3178 reviews)
Chesterton Road , Cambridge , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Pleasant staff
Good location
Cons:
Poor room maintenance
Misleading information from staff

Categories

Cleanliness
5.6
Room was not well maintained with old furniture and dated bathroom.
Service
8.6
Staff were pleasant, informative, and professional despite some misinformation.
Location
9.1
Location was good with ample parking and easy access.
Room Quality
5.6
Room quality was poor with issues like limited power outlets and confusing layout.
Amenities
7.1
Limited amenities with some additional costs for breakfast.
Value for Money
6.1
Considered overpriced for the level of maintenance and amenities available.
Food and Beverage
6.6
Breakfast timings were misleading and additional charges applied.
Overall Experience
8.1
Average experience affected by service issues and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:26

Property Description

Riverside Charm and Victorian Elegance

Scenic Views and Elegant Accommodation: Enjoy stunning views of the River Cam from our Victorian hotel. Relax in elegantly decorated bedrooms with modern amenities and private bathrooms.

Culinary Delights: Indulge in a variety of dining options at our conservatory restaurant and brasserie. From a modern European menu to light lunches and hearty breakfasts, we have something for every palate.

Prime Location: Explore Cambridge's historic centre, located just a short walk away. With famous colleges, the Quayside area, and the bustling Market Square nearby, there's plenty to see and do.

Ready to experience a perfect blend of comfort and convenience at Arundel House Hotel? Book your stay now for an unforgettable riverside getaway!

Important information:

Please note that there is no elevator at this property.

When booking 10 rooms or more, different policies and additional supplements may apply.

Please note parking on site costs GBP 18.00 per day. There is limited parking and it is on a first come first serve basis.

Please note that the restaurant is open on Wednesday, Thursday , Friday and Saturday Dinner and Friday, Saturday and Sunday lunch.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 18 per day.

Location

Guest Reviews

7.1
Based on 3178 reviews
Cleanliness: 5.6
Service: 8.6
Location: 9.1
Room Quality: 5.6
Amenities: 7.1
Value for Money: 6.1
Food and Beverage: 6.6
Overall Experience: 8.1
D
Donald • solo_traveller • gb
8
Pros:

Good location, nice private car park, single room was a good size

2026-03-07 • via Nuitee
G
Graham • family_with_children • gb
8
Enjoyed it, will stay again
Pros:

Clean an comfortable, helpful friendly staff, ample parking, good location

2026-03-06 • via Nuitee
N
Neal • couple • gb
7
Great location, decent rooms, helpful reception staff. Parking on site.
Pros:

Room at front of building, overlooking the river. Ample room , but stairs up several flights. Basic breakfast, iffy service.

Cons:

nothing.

2026-03-05 • via Nuitee
G
GIBSON • couple • gb
10
Great
2026-03-05 • via Nuitee
G
Graham • couple • gb
9
Pleasantly surprised with the hotel having booked an hour or so beforehand, having just left London.
Pros:

The room, hotel & facilities were perfect for our needs.Will use again.

Cons:

Puzzled that there were no facilities to charge our mobiles. (No USB connections). We'd left ours at home!!

2026-03-05 • via Nuitee
A
Ananay • couple • in
10
Pros:

Location, staff, room -everything was great

Cons:

No lift

2026-03-05 • via Nuitee
B
Brenda • couple • gb
9
Pros:

Great central location lovely walk around park opposite

Cons:

All the stairs to get to your rooms a lift would be good

2026-03-04 • via Nuitee
A
Angela • couple • gb
9
We had a fabulous time at this hotel. Can't wait for our next visit.
Pros:

Staff at the hotel were excellent. Friendly and professional - a perfect mix.

2026-03-03 • via Nuitee
J
Jozef • family_with_children • sk
9
2026-03-03 • via Nuitee
J
James • solo_traveller • gb
9
2026-03-02 • via Nuitee
C
Chrysa • couple • gr
8
Pros:

I loved the breakfast room.

2026-03-02 • via Nuitee
S
Sanita • couple • lv
10
2026-03-01 • via Nuitee
H
Hal • solo_traveller • gb
10
Pros:

Clean, spacious, very comfortable. Restaurant offers great food. Lovely sitting area and a bar. Highly recommended.

2026-03-01 • via Nuitee
J
Jeremy • couple • gb
1
Dissatisfied
Pros:

Nothing

Cons:

Higher standards that met online perception

2026-03-01 • via Nuitee
C
clare • couple • gb
10
2026-03-01 • via Nuitee
C
Chapman • solo_traveller • gb
8
2026-03-01 • via Nuitee
A
Anne • solo_traveller • gb
7
Pros:

Room was fine. Staff were polite.

Cons:

Window was needing a bit of work. Draught. Needs a bit of putty.

2026-03-01 • via Nuitee
S
Simon • solo_traveller • gb
9
Great hotel for staying in Cambridge, 10 min walk to the centre
Pros:

Decent comfy bed, clean and big room

Cons:

Too few plugs

2026-02-28 • via Nuitee
D
Derek chi-shan • couple • gb
8
If I were to visit Cambridge again, I will stay there with no hesitation.
Pros:

I bet it was a Victorian or older building, but well kept due to its age. We stayed however at the backyard coach house where is also comfortable and convenient.

Cons:

No elevator.

2026-02-28 • via Nuitee
N
Noelle • solo_traveller • gb
8
2026-02-28 • via Nuitee