Arundel House Hotel

Hotels
7.1 (3665 reviews)
Chesterton Road , Cambridge , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Pleasant staff
Good location
Cons:
Poor room maintenance
Misleading information from staff

Categories

Cleanliness
5.6
Room was not well maintained with old furniture and dated bathroom.
Service
8.6
Staff were pleasant, informative, and professional despite some misinformation.
Location
9.1
Location was good with ample parking and easy access.
Room Quality
5.6
Room quality was poor with issues like limited power outlets and confusing layout.
Amenities
7.1
Limited amenities with some additional costs for breakfast.
Value for Money
6.1
Considered overpriced for the level of maintenance and amenities available.
Food and Beverage
6.6
Breakfast timings were misleading and additional charges applied.
Overall Experience
8.1
Average experience affected by service issues and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:26

Property Description

Riverside Charm and Victorian Elegance

Scenic Views and Elegant Accommodation: Enjoy stunning views of the River Cam from our Victorian hotel. Relax in elegantly decorated bedrooms with modern amenities and private bathrooms.

Culinary Delights: Indulge in a variety of dining options at our conservatory restaurant and brasserie. From a modern European menu to light lunches and hearty breakfasts, we have something for every palate.

Prime Location: Explore Cambridge's historic centre, located just a short walk away. With famous colleges, the Quayside area, and the bustling Market Square nearby, there's plenty to see and do.

Ready to experience a perfect blend of comfort and convenience at Arundel House Hotel? Book your stay now for an unforgettable riverside getaway!

Important information:

Please note that there is no elevator at this property.

When booking 10 rooms or more, different policies and additional supplements may apply.

Please note parking on site costs GBP 18.00 per day. There is limited parking and it is on a first come first serve basis.

Please note that the restaurant is open on Wednesday, Thursday , Friday and Saturday Dinner and Friday, Saturday and Sunday lunch.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 18 per day.

Location

Guest Reviews

7.1
Based on 3665 reviews
Cleanliness: 5.6
Service: 8.6
Location: 9.1
Room Quality: 5.6
Amenities: 7.1
Value for Money: 6.1
Food and Beverage: 6.6
Overall Experience: 8.1
A
Andrea couple it
10
Ottima parentesi a Cambridge
Pros:

Centrale , ottima vista dalla camera sul fiume cam , colazione abbondante e servita nello spazio sul giardino e possibilità di parcheggio in loco, da tornare

2026-07-04 via Nuitee
J
John couple gb
4
2026-07-04 via Nuitee
J
Jodie-anne couple gb
10
2026-07-04 via Nuitee
L
Lars extended_group dk
8
Centralt beliggende, venligt personale, fin restaurant og hyggelig have.
Pros:

Beliggenhed og personale var i top.

Cons:

Der var meget varmt, men ingen aircondition – så en ventilator ville have hjulpet meget.

2026-07-04 via Nuitee
L
Linda solo_traveller gb
7
2026-07-04 via Nuitee
A
Ann solo_traveller gb
5
Pros:

Our room was on the lower ground floor and the windows didn't open and it was very hot. However the staff gave us a fan when we asked for one.

Cons:

It's VERY tired and dated. The bathroom shower screen was there but ineffectual so water ended up all over the floor. The shower head is fixed so my very tall husband couldn't adjust the shower to his height. The WiFi was shockingly slow. Breakfast is token and average. Having spent almost 50% less in a budget hotel chain close by yesterday and had a far superior stay, the only plus was the proximity to the venue we needed to be at yesterday!

2026-07-04 via Nuitee
P
Paula couple gb
6
Good location but very dated and in need of a shake up
Pros:

The hotel was right by the river, had parking and was a 10 min walk into the city centre so perfect location. There is a swimming pool/lido 100 yards up the road.

Cons:

They seemed under staffed. The hotel room was very stuffy and we had to request a fan.
The breakfast was not laid out well and we had to request cups for the tea and coffee.

2026-07-03 via Nuitee
S
STEPHEN extended_group gb
6
Good enough for my trip on this occasion
Pros:

A good location to visit the City and University

Cons:

The bedroom was very hot. It was also described a large but was quite limited in space. No air conditioning and it was not possible to open the windows

2026-07-03 via Nuitee
K
Kisinga solo_traveller tz
8
was good
Pros:

Great location and the breakfast was good

2026-07-03 via Nuitee
S
SeyedAlireza solo_traveller fr
8
2026-07-03 via Nuitee
G
gkdgt NONE
10
Great hotel for a Cambridge break
Pros:

Perfect walkable location with parking, easy to get to friendly staff, good rooms and breakfast, will definitely stay again

2026-07-02 via Tripadvisor
F
franksA5545YS Friends getaway Dublin, County Dublin
4
Excellent location but prepare to be disappointed.
Pros:

Excellent location. Terrible breakfast experiences. Lazy, disinterested breakfast room staff. Pungent, mouldy smell at the entrance to the "suites". Some rooms are only accessible via very steep stairs, not suitable for elderly or infirm. "smart" young male receptionist dealt with my query about a defunct fridge in my room with insolence. He removed the fridge for the entirety of my stay - please see the attached photograph.

2026-07-02 via Tripadvisor
J
Joseph solo_traveller gb
7
Pros:

Close proximity to Cambridge Town centre. Lounge was nice, restaurant and bar areas were nice.

Cons:

Unfortunately, we stayed in room 211 which was directly above the extraction fan from the kitchen. We had ambient temperatures above 30 degrees and therefore had to endure the constant drone of the the unit. No fans were available and there was no air conditioner, so no choice but to open window.
We cut our stay short as we couldn't put up with it any more. Not sure if the hotel were to bothered by a customer checking out early 🤔. Room size also seemed smaller than advertised and the outside photos were definitely there to miss lead customers. I've added a couple showing the reality.

2026-07-02 via Nuitee
J
Jean Christophe solo_traveller fr
8
2026-07-02 via Nuitee
J
john couple gb
6
Staff great, booking.com let us down again
Pros:

Hotel was nice- breakfast was good

Cons:

Having booked what looked like a lovely hotel with views over the river, we were put in the annex which was basically a large shed overlooking a car park. Staff were good just not what we were expecting. There wasn’t any mention on the website of an annex!

Second booking. Com disappointment in a row perhaps you need to review how you present the hotels you offer. Think of not using booking.com in the future

2026-07-02 via Nuitee
D
DougWittnebel family_with_children us
6
good location, easy to find, nice area, but very noisy during the midnight to early morning hours …
Pros:

The breakfast ingredients were very basic and the coffee did flow nicely — the best part was the glass conservatory and garden setting for the breakfast.

Cons:

It is quite noisy along the street, when your windows are open — necessary when the temperatures are warm.

2026-07-02 via Nuitee
G
Gisela solo_traveller de
4
2026-07-01 via Nuitee
T
Terry solo_traveller gb
7
Pros:

Location and easy parking although the parking was expensive

Cons:

Hotel is badly in need of a refurbishment

2026-07-01 via Nuitee
S
Sarah solo_traveller fr
6
Nice staff. Hotel well situated near town centre.
Pros:

Near to river, and walking distance to shops.

Cons:

Drab old-fashioned decor and no air conditioning, nor fan available during a heatwave. Shower room needs re-grouting. Shower dripped noisily.
The room I was in was on the road side - very unluckily there was a students' ball going on all night. Noisy! including fireworks. so had to choose between noise or suffocation, by opening the window the little way that it opened.

2026-07-01 via Nuitee
S
Sanjeewa family_with_children lk
9
excellent
Pros:

everything

Cons:

none

2026-06-30 via Nuitee