Arundel House Hotel

Hotels
7.1 (3543 reviews)
Chesterton Road , Cambridge , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Pleasant staff
Good location
Cons:
Poor room maintenance
Misleading information from staff

Categories

Cleanliness
5.6
Room was not well maintained with old furniture and dated bathroom.
Service
8.6
Staff were pleasant, informative, and professional despite some misinformation.
Location
9.1
Location was good with ample parking and easy access.
Room Quality
5.6
Room quality was poor with issues like limited power outlets and confusing layout.
Amenities
7.1
Limited amenities with some additional costs for breakfast.
Value for Money
6.1
Considered overpriced for the level of maintenance and amenities available.
Food and Beverage
6.6
Breakfast timings were misleading and additional charges applied.
Overall Experience
8.1
Average experience affected by service issues and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:26

Property Description

Riverside Charm and Victorian Elegance

Scenic Views and Elegant Accommodation: Enjoy stunning views of the River Cam from our Victorian hotel. Relax in elegantly decorated bedrooms with modern amenities and private bathrooms.

Culinary Delights: Indulge in a variety of dining options at our conservatory restaurant and brasserie. From a modern European menu to light lunches and hearty breakfasts, we have something for every palate.

Prime Location: Explore Cambridge's historic centre, located just a short walk away. With famous colleges, the Quayside area, and the bustling Market Square nearby, there's plenty to see and do.

Ready to experience a perfect blend of comfort and convenience at Arundel House Hotel? Book your stay now for an unforgettable riverside getaway!

Important information:

Please note that there is no elevator at this property.

When booking 10 rooms or more, different policies and additional supplements may apply.

Please note parking on site costs GBP 18.00 per day. There is limited parking and it is on a first come first serve basis.

Please note that the restaurant is open on Wednesday, Thursday , Friday and Saturday Dinner and Friday, Saturday and Sunday lunch.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 18 per day.

Location

Guest Reviews

7.1
Based on 3543 reviews
Cleanliness: 5.6
Service: 8.6
Location: 9.1
Room Quality: 5.6
Amenities: 7.1
Value for Money: 6.1
Food and Beverage: 6.6
Overall Experience: 8.1
M
Minaz solo_traveller ca
6
Cons:

The bed in three people double was to small
Need queen size

2026-05-30 via Nuitee
M
Mark solo_traveller gb
7
I stay here quite often to visit family in Cambridge. The hotel meets my needs, especially location
Pros:

Room comfortable. It was a large single room, with an en suite shower room.

Cons:

I had planned to have a quick bath on arrival as it was a warm day, but the en suite bathroom only had a shower and the shower head was fixed in position, so I could not have had a shower without also washing my hair, which I did not want to do.
The toaster at breakfast either undercooked toast on one circuit, or burnt it on the second circuit. Surely this is not that hard to get right?

2026-05-30 via Nuitee
L
Lucia couple gb
8
Handy location for a Music Gig for out of town musicians
Pros:

Was very close to the venue that my husband’s band were playing at. And great that it had parking.

Cons:

The bar wasn’t open late.. which seems unusual for a hotel in Cambridge.

2026-05-30 via Nuitee
H
Heather couple at
8
Great place for 1 or 2 nights to explore Cambridge
Pros:

Within short walk of town, easy to reach by car, generous parking, nice restaurant and gardens. Great meal and drink deals

Cons:

No lift, small bathroom

2026-05-29 via Nuitee
J
Judith family_with_children gb
7
We enjoyed our stay. Staff were friendly and helpful
Pros:

This is a lovely hotel in a fabulous location with parking. The staff were friendly and breakfast was good.

Cons:

It was a very hot day. Room was unbearably hot as there was no air conditioning. We were provided with ice which soon melted due to lack of a mini fridge or ice bucket.

2026-05-29 via Nuitee
A
Anne-Julie solo_traveller fr
9
2026-05-28 via Nuitee
P
Paula solo_traveller gb
8
2026-05-28 via Nuitee
D
Dowler extended_group gb
10
An excellent bargain
Pros:

Better than expected buffet breakfast

Cons:

There was no hairdryer despite the website stating that these are provided

2026-05-28 via Nuitee
R
Rodger solo_traveller au
10
Magic Arundel House Hotel
Pros:

Location and facilities were excellent with great continental breakfast.The restaurant and bar/ lounge area was lovely. On site paid parking was a bonus.
The staff were all friendly and happy.
Thank you for your hospitality.

Cons:

All good

2026-05-28 via Nuitee
J
Julio solo_traveller us
2
We would not come back here
Pros:

Location is excellent

Cons:

The large double room had a very small bed for two people. The room was hot and stuffy. There is no AC. We asked for a fan but they said they didn’t have one. We had to sleep with the windows open at street level, which was impossible due to the noise.

2026-05-28 via Nuitee
L
lisa solo_traveller gb
8
Pros:

Hotel is clean and the continental breakfast is nice, staff where friendly and helpful.

Cons:

Shop and town 15 to 20 min walk away, so if you have difficulty walking far book hotel closer to town. Our room was small and not directly on the hotel but across the courtyard I think this was because I booked a small room would book large room next time

2026-05-28 via Nuitee
S
Sheehy solo_traveller ie
5
Pros:

Playing for room should mean free parking

Cons:

Paying for parking after paying for bedroom

2026-05-27 via Nuitee
C
celia couple nz
8
Great location by the river but just a bit tired & quite expensive!
Pros:

Great location, comfortable room & friendly staff, good breakfasts

Cons:

The front steps & garden have weeds , doesnt look cared for, decor is very dated & the gardens need a makeover, cheap white plastic outdoor furniture disappointing

2026-05-26 via Nuitee
M
Maureen family_with_children us
9
Wonderful spot, great location, comfortable beds and spacious rooms, decor a bit tired, functional.
Pros:

Room off street, quiet and very comfortable. Beds/pillows very nice. Wonderful breakfast and dinner.

Cons:

Must get down early for breakfast 0700-1000 on weekend, food/dishes not replenished without request after 0930.

2026-05-26 via Nuitee
Z
Zoe couple gb
3
not great
Pros:

location

Cons:

we were told not to open the windows but it was boiling in the rooms with no air and they smelt

2026-05-26 via Nuitee
R
Robert couple gb
8
2026-05-25 via Nuitee
O
olivier solo_traveller be
8
2026-05-25 via Nuitee
L
Linda solo_traveller se
5
Retro, fun but with same old inconveniences
Pros:

A very retro style traditional British hotel. Fun if you enjoy the nostalgia of dated fabrics, carpet and interiors. I did🤭

Cons:

The room was very hot, the rest of the hotel was hot and breakfast was not kept cool. Youghurt pots were left out and lukewarm warm.
Breakfast had tentative staff but extremely limited options for a breakfast in Europe!

2026-05-24 via Nuitee
G
Graeme couple gb
3
2026-05-23 via Nuitee
J
Jane solo_traveller gb
8
Good location
Pros:

Location was perfect a short walk over the river across the park to the town.

Cons:

A little tired and shabby in parts but very clean. No cooked breakfast.

2026-05-23 via Nuitee