Arundel House Hotel

Hotels
7.1 (3178 reviews)
Chesterton Road , Cambridge , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Pleasant staff
Good location
Cons:
Poor room maintenance
Misleading information from staff

Categories

Cleanliness
5.6
Room was not well maintained with old furniture and dated bathroom.
Service
8.6
Staff were pleasant, informative, and professional despite some misinformation.
Location
9.1
Location was good with ample parking and easy access.
Room Quality
5.6
Room quality was poor with issues like limited power outlets and confusing layout.
Amenities
7.1
Limited amenities with some additional costs for breakfast.
Value for Money
6.1
Considered overpriced for the level of maintenance and amenities available.
Food and Beverage
6.6
Breakfast timings were misleading and additional charges applied.
Overall Experience
8.1
Average experience affected by service issues and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:26

Property Description

Riverside Charm and Victorian Elegance

Scenic Views and Elegant Accommodation: Enjoy stunning views of the River Cam from our Victorian hotel. Relax in elegantly decorated bedrooms with modern amenities and private bathrooms.

Culinary Delights: Indulge in a variety of dining options at our conservatory restaurant and brasserie. From a modern European menu to light lunches and hearty breakfasts, we have something for every palate.

Prime Location: Explore Cambridge's historic centre, located just a short walk away. With famous colleges, the Quayside area, and the bustling Market Square nearby, there's plenty to see and do.

Ready to experience a perfect blend of comfort and convenience at Arundel House Hotel? Book your stay now for an unforgettable riverside getaway!

Important information:

Please note that there is no elevator at this property.

When booking 10 rooms or more, different policies and additional supplements may apply.

Please note parking on site costs GBP 18.00 per day. There is limited parking and it is on a first come first serve basis.

Please note that the restaurant is open on Wednesday, Thursday , Friday and Saturday Dinner and Friday, Saturday and Sunday lunch.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 18 per day.

Location

Guest Reviews

7.1
Based on 3178 reviews
Cleanliness: 5.6
Service: 8.6
Location: 9.1
Room Quality: 5.6
Amenities: 7.1
Value for Money: 6.1
Food and Beverage: 6.6
Overall Experience: 8.1
R
Richard solo_traveller gb
7
Pros:

Location and conservatory

Cons:

Old decor and high parking charge

2026-04-25 via Nuitee
V
Verena couple at
5
Pros:

Die Lage ist einzigartig schön. Direkt am River Cam.

Cons:

Mein Zimmer war direkt vor der Belüftungsanlage der Küche und ein unglaublicher Lärm ging um 6:40 jeden Morgen los, sobald die Küche zu arbeiten begann.
Das Frühstück war das einfachste, das ich je in einem Hotel hatte. Besser auswärts essen, ist den Preis nicht wert.
Die Dusche war dreckig und der Teppich hatte Flecken und Löcher. Am Fenster war Schimmel. Sehr heruntergekommen alles.

2026-04-25 via Nuitee
K
Katharina family_with_children ch
8
Pros:

Frühstück ist okay.
Schöne Lage. Gute Fussdistanz zu Stadtzentrum.

Cons:

Kalt im Wintergarten Frühstücksraum.
Frühstück Continental ist etwas pragmatisch.

2026-04-25 via Nuitee
R
Rachel solo_traveller gb
8
Good location and great having the car park
Pros:

Plenty to choose from

2026-04-24 via Nuitee
B
Björn solo_traveller se
8
2026-04-24 via Nuitee
R
Romeo-Adrian solo_traveller gb
8
2026-04-23 via Nuitee
S
sarah solo_traveller gb
2
Not nice.
Pros:

Location

Cons:

The manageress was extremely rude, got wrong room, very tired property. Wouldn’t recommend this place, far better and cheaper hotels nearby.

2026-04-23 via Nuitee
S
Serban solo_traveller ro
8
Good location but outdated
Pros:

Located downtown, next to the Jesus Garden, large parking

Cons:

Outdated furniture and baths, you can hear thru walls

2026-04-23 via Nuitee
R
Roy couple gb
7
2026-04-23 via Nuitee
R
Rosemary solo_traveller gb
6
A well located hotel crying out for an update.
Pros:

The hotel is in an beautiful location overlooking the river and a short walk across a lovely park to the city centre.

Cons:

The hotel is very dated and poorly decorated especially in the corridor areas and there is no lift. Considering the cost the breakfast was very mean and uninviting. A full English breakfast cost another £12.50.

2026-04-23 via Nuitee
F
Figen couple tr
7
Pros:

Very good

Cons:

When we booked, we liked the high-ceilinged room in the main building, but staying in the low-ceilinged room at the back was a disappointment.

2026-04-22 via Nuitee
U
ughcu48q0w NONE Cork, County Cork
8
Friends weekend
Pros:

This is a wonderful hotel ,centrally located and near to alot of local amenities. Staff were exceptional and very helpful with any query we had. The rooms were old fashioned but very comfortable. however the doors were very stiff and banged loudly when shut. It was also not possible to lock them from the inside which was a concern for us ,likewise there was no lock on the bathroom.
Overall we really enjoyed our stay here and will certainly come back again. Many thanks!

2026-04-21 via Tripadvisor
P
Pernille family_with_children dk
7
Perfekt beliggenhed og fantastisk imødekommende personale
Pros:

Super service af personalet og helt fantastisk beliggenhed lige ved River Cam og en skøn park - og kun 10 min. gågang til centrum.

Cons:

Morgenmaden kunne være bedre. Selvom vi godt vidste, den var continental, var det meget sparsomt. Den kunne godt opgraderes. Hotellet er lidt gammeldags, men det fandt vi faktisk charmerende.

2026-04-21 via Nuitee
R
Roam66513009933 NONE
10
Not fancy, just perfect.
Pros:

We wanted to stay here after having secured the hotel for our wedding guests 20 years ago, and couldn't believe what we got for the price given the location, cleanliness, parking, friendly staff, and spacious rooms. Decor is dated but we're glad not to pay for that frankly. Superb stay.

2026-04-20 via Tripadvisor
K
Kristin solo_traveller us
9
2026-04-20 via Nuitee
G
Gerard couple dk
7
OK value for money
Pros:

Good location

Cons:

Toilet didn't flush properly. told the reception but they didn't do anything about it.
The walls were paper thin, could hear everything going on next door.
Breakfast very basic

2026-04-20 via Nuitee
G
Gráinne couple ie
5
Super location old world for sure!
Pros:

good location

Cons:

Too many staircases very old fashioned place

2026-04-20 via Nuitee
Z
Z2621ORadamg Couples
6
If you can't afford better, book by phone and not internet.
Pros:

Booked at Arundel as we travelled to Cambridge by car, and needed parking. Other options were either in the city centre (no cars) or too far away. However, to book directly with the hotel, you must phone them. All online booking is done by third party booking agents, which don't include parking or breakfast or both. We thought we had found the hotel's website, only to discover it had been thru expedia. Parking was 18 pounds extra per day in a relatively empty carpark. Arundel is a bit Arun-down. Beds are clean, but details such as mouldy shower grout and rising damp /peeling paint in the restaurant suggest it has seen better days. It seems to make its business from visiting academics whose grant money cannot afford them a better stay.

2026-04-19 via Tripadvisor
L
laurencedN4780HB Couples
6
Middling
Pros:

Clean comfortable and well positioned .lovely views over jesus green. But why did we get a garret at the very top. Pensioner and a half.remote and steep flights of stairs. No lift Needed a sherpa. Must have been other rooms available . Possibly because we booked via a gift token. Told breakfast included but it turned out only continental. Cooked extra. Altogether a middling experience

2026-04-19 via Tripadvisor
family_with_children gb
9
2026-04-19 via Nuitee