Hampton Inn West Plains

Hotels
Hampton Inn
9.6 (285 reviews)
1064 London Lane , West Plains , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Comfortable rooms
Cons:
Inconsistent breakfast quality
Cleanliness issues in some areas
Noise from other guests

Categories

Cleanliness
8.6
Some guests found bathrooms not very clean and mentioned cleanliness issues in some areas.
Service
10
Staff were described as pleasant and helpful, with individual mentions of exceptional service.
Location
10
Location was appreciated for being safe and well-lit.
Room Quality
9.1
Rooms were generally clean and comfortable, though some concerns about bed quality were noted.
Amenities
10
Amenities such as breakfast and bathroom features received positive feedback.
Value for Money
10
Guests felt they received good value for the price, despite some dissatisfaction with breakfast.
Food and Beverage
9.1
Breakfast quality varied, with some excellent experiences and some lacking options.
Overall Experience
10
Most guests left feeling satisfied overall, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:45

Property Description

Luxurious Accommodation
Hampton Inn West Plains provides 3-star accommodation in West Plains with air-conditioned rooms, private bathrooms, and complimentary WiFi. Each room features a flat-screen TV and a hairdryer for your convenience.

Relaxing Amenities
Enjoy a refreshing dip in the indoor pool or seek assistance from the 24-hour front desk during your stay. Additionally, the hotel offers a business centre for guests needing to attend to work matters.

Convenient Location
Situated near Mountain View Airport, just 50 km away, Hampton Inn West Plains is easily accessible for travelers. Book your stay now and experience comfort and convenience at its best.

Important information:

The pool is currently closed for maintenance until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.6
Based on 285 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 9.1
Amenities: 10
Value for Money: 10
Food and Beverage: 9.1
Overall Experience: 10
K
Karen family_with_children us
7
Couldn’t sleep due to the extra hard beds. Very uncomfortable.
Pros:

Modern and clean

Cons:

Hard beds!

2026-04-05 via Nuitee
K
Kaitlyn couple us
10
2026-03-23 via Nuitee
S
Scott solo_traveller us
9
Pros:

Easy to find, Clean, Staff member was great.

2026-03-23 via Nuitee
M
Michael couple us
10
Great stay. Nice room. Friendly hotel!
Cons:

We wished there had been a water & ice machine in the lobby area. Water was provided in a pitcher at the eating area but we saw several people filling up water bottles just while we were eating breakfast. It would be nice for that to be available at all times for guests.

2026-03-21 via Nuitee
S
Sears family_with_children us
7
Great staff, comfortable, and clean.
Pros:

Location is great, offering great views.

Cons:

Breakfast, the choices are great how ever quality not so much. McDonald's down the road would be a better option. The only other complaint was the blackout curtains. They would not stay closed flooding my room with the bright parking lot lights.

2026-03-18 via Nuitee
M
Meghan couple us
8
Overall, a good stay. Just don’t plan to swim unless you like it freezing cold.
Pros:

Location was great and staff was very nice.

Cons:

Plan ahead for your shower. It took about 20 mins of water running to get the water hot enough to shower in. I also contacted someone about the pool not being warm. I was told (in text) that maintenance would come by to check the pool temperature. When we left, due to the water being so cold, I overheard some higher up staff saying that the pool is warm (clearly incorrect) but no one ever came to check while we were in the pool area. Yes, the pool ROOM was warm but the water was freezing. I almost wanted to tell that staff to go get in herself but I just continued to my room.

2026-02-25 via Nuitee
J
jeffmL1655ZA Business
2
Misinformation on fitness center
Pros:

When booking they do not tell you the hours for fitness center. They are hard-core at 6 AM accessibility. This should be noted when booking.

2026-02-24 via Tripadvisor
T
Tara couple us
10
Our favorite half way stop
Pros:

Half way to my Aunts house. This is our 3rd or fourth stay here.

Cons:

Nothing

2026-01-30 via Nuitee
D
Dennis couple us
9
Always where we stay when we come to West Plains. Will Not be back again Due to Dog Smell & Barking.
Pros:

Staff was very very nice, helpful. When upon arrival to our room we discovered I needed a different room due to a temporary disability. Staff immediately found me a room that worked and switched us to that room.

Cons:

Both Rooms Smelled Like Dogs. Particularly the bathrooms like maybe people lock their Dogs in there. Clogged both our noses, affected our eyes. Wife had to take Sinus Medication which is not normal for her. Heard Large Large Barking Dogs and Small Yipping Dogs. Children in room above us running bam bam bam back and forth above us seemed like continously.

2026-01-19 via Nuitee
S
Sandra family_with_children us
10
Quiet, clean and reasonably priced.
Pros:

The breakfast was excellent Christmas Day and the day after, and then it was really lacking the rest of the time.

Cons:

See above

2026-01-02 via Nuitee
H
Heather family_with_children us
8
2025-12-30 via Nuitee
A
amandamE3821ER Family
10
Great Stay!
Pros:

What a great Hampton Inn! We always love staying here. We love the staff here! They are amazing. We always enjoy a hot breakfast and welcoming breakfast staff. The little girl who’s having a baby is sweet! Diane is amazing.

2025-12-27 via Tripadvisor
D
David couple us
3
2 star at best.
Pros:

Not much

Cons:

The bathrooms weren’t very clean. It was very mediocre. Coffee was burnt and breakfast wasn’t good.

2025-12-24 via Nuitee
H
hamptonf2025 Business
10
Awesome stay.
Pros:

This hotel is amazing, the staff was very pleasant and the breakfast was delicious and Missy in breakfast was so nice and she kept the whole area clean the whole time. thank you Hampton Inn!!

2025-12-19 via Tripadvisor
D
dale couple us
9
Never use booking.com ever again
Pros:

So that you know I booked a room for 4 November standing in the lobby. It popped up as the 11th. There was no phone number that I could call. I could not cancel the room so I had to pay the hotel for the fourth and stay the night. I tried and tried to cancel the room through booking.com. It would not work they charged me $150 for the night no way could I get out of it? It looks like I’m gonna have to pay so I will delete the app off my phone and never use booking.com again ever ever ever ever ever. I do have a text from the Hilton hotel that I stayed at and they canceled my reservation for the 11th and said they would not charge me however booking.com still still still would not release the $150. How do you think I feel please tell me how do you think I feel

Cons:

Paying for two nights and only staying one

2025-12-17 via Nuitee
A
Amanda family_with_children us
9
Cons:

Saturday evening no hot water for showers.

2025-12-15 via Nuitee
A
Ashley family_with_children us
8
Great staff. Another good stay
Pros:

Did not eat

Cons:

Better beds.. some plugs didn't work. Need to be checked next to desk.

2025-12-07 via Nuitee
J
Justin couple us
2
Love the place, just not good to me with all the noise in the mornings at the hotel.
Pros:

The front desk lady was a super star.

Cons:

Room was not the suit I asked for, The people up stairs in the room above me was having a wrestling match. For two hours they was banging on the floor. This happend last April when I stayed there. I did say something to front desk. Nothing happened.

2025-12-03 via Nuitee
K
karen
8
Pros:

All was good

2025-10-05 via Nuitee
R
Ritchie
10
Pros:

Safe

2025-10-04 via Nuitee