Hampton By Hilton Freiburg

Hotels
Hampton Inn
8 (7295 reviews)
Zita-Kaiser-Strasse 32 , Freiburg im Breisgau , de

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean room
Good breakfast
Cons:
Dirty carpets
Indifferent service

Categories

Cleanliness
7
Multiple reviews highlight issues with cleanliness, including unkempt conditions and dirty carpets.
Service
8.5
Service was described as indifferent by some guests, though a few noted friendly staff.
Location
9
Location was generally positively mentioned, with access to transport being a pro.
Room Quality
8
Rooms received mixed feedback, with some stating they were fine and others noting issues.
Amenities
7.5
The absence of certain expected features, like a minibar, negatively impacted reviews.
Value for Money
7
Many reviews criticized the value given the price, indicating it was not worth the cost.
Food and Beverage
9
Breakfast received positive remarks, with good variety and replenishment.
Overall Experience
8
General sentiment was mixed; some enjoyed their stay, while others were quite disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:47

Property Description

Modern Accommodations
Hampton By Hilton Freiburg offers stylish and modern rooms equipped with flat-screen TVs, private bathrooms, and free toiletries for your comfort.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, fitness centre, and a business centre, perfect for both leisure and business travelers.

Ideal Location
Located just a short distance from Freiburg’s top attractions such as the Exhibition and Conference Centre, Cathedral, Old Town, and University, Hampton By Hilton Freiburg is the perfect choice for your stay in Freiburg im Breisgau.

Ready to experience comfort and convenience in Freiburg? Book your stay at Hampton By Hilton Freiburg now!

Important information:

"When booking more than 9 rooms, different policies and additional supplements may apply."Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 7295 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 7
Food and Beverage: 9
Overall Experience: 8
G
Gerhard couple de
7
Schönes Hotel, aber harte Doppelbetten und etwas enge Zimmer
Pros:

Sehr gutes Frühstück mit großer Auswahl für jeden Geschmack. Der Stellplatz im Parkhaus ist kostenpflichtig, für Vielfahrer aber optimal. Man ist schnell im Zimmer, muss kein Gepäck weite Wege schleppen und bei extremer Hitze steigt man in ein Auto mit angenehmer Innenraumtemperatur.

Cons:

Das Doppelbett war für uns als Paar extrem hart. Die ersten zwei Nächte haben wir darum sehr schlecht geschlafen. Freundlicherweise wurde uns ein Zimmer mit zwei Einzelbetten angeboten. Darin schliefen wir die letzten vier Nächte gut.
Die Zimmer sind etwas eng und Ablage für Kleidung könnte mehr vorhanden sein. Im Winter dürfte es zu Problemen kommen.

2026-06-19 via Nuitee
R
Rainer couple de
7
Ansonsten war es ein schöner Aufenthalt und das Hotel liegt sehr Verkehrsgünstig.
Pros:

Es war sehr sauber, Personal am Empfang sehr freundlich und zuvorkommend

Cons:

In dem Zimmer waren zu wenig Schränke. Es war sehr laut und Hellhörig. Das Frühstück war übersichtlich. Eine Bitte mal ein Spiegelei zu bekommen wurde abgelehnt mit der Begründung das für das Frühstück nur 5€ zur Verfügung stehen. Wobei wir das selbst bezahlen wollten. Ich denke das dieses Hotel nur für Kurzaufenthalte gedacht ist.

2026-06-18 via Nuitee
R
Roger couple gb
7
2026-06-18 via Nuitee
D
David solo_traveller de
9
2026-06-17 via Nuitee
M
Maria solo_traveller gr
8
2026-06-17 via Nuitee
L
Luebbing-Trinkwalder solo_traveller de
7
2026-06-16 via Nuitee
S
Saskia couple ch
4
Dort werde ich nicht wieder übernachten.
Pros:

Leider nichts

Cons:

Der Teppich war sehr fleckig, es lagen Fingernägel in den Ecken.
Da Buffet war sehr langweilig und überschaubar. Es gab keinen Kontakt zum Personal.

2026-06-16 via Nuitee
J
Jan solo_traveller nl
6
2026-06-16 via Nuitee
U
Ute couple de
3
Sehr Enttäuschend
Cons:

Dickes, schweres Winterdeckbett im Sommer, keine Gardarobe oder Kleiderhacken im Eingang, keine Ablage am Waschbecken bzw. Im Bad, für Handtücher für 1 Person nur Platz an 2 dicken Knaufen an der Tür, keine Haken oder Haltestangen, 2. Handtücher im Schrank im Schlafraum, Frühstück mittelmäßig, Tiefgarage zu teuer, keine Hotelinfo wie z.B. Telefonerreichbarkeit Rezeption etc.

2026-06-15 via Nuitee
W
Woon solo_traveller sg
7
Pros:

Comfortable room, good breakfast. Nice neighbourhood, but not near Altstadt or main station; but convenient to take Tram 2 from nearby stop. We chose this hotel as our car rental pickup was just across the road.

Cons:

Directions to the hotel could have been clearer/more specific from staff in pre-stay communications. (We got off the tram correctly, but made it to the hotel only with the help of a neighbourhood resident who saw how lost we looked trying to decipher Google map.)

2026-06-15 via Nuitee
F
Friedrich couple de
8
2026-06-15 via Nuitee
C
Claudio solo_traveller ch
8
2026-06-15 via Nuitee
J
Jürgen solo_traveller de
8
Pros:

Es gab nix zu beanstanden im Hotel.

Cons:

Der Preis für die Tiefgarage ist einfach zu teuer.
Die hälfte wäre ok gewesen.

2026-06-15 via Nuitee
S
Swen solo_traveller de
9
Pros:

Das Hotel ist in der Nähe der Ortsmitte.

Cons:

Das der Wein ausgeht bzw nicht vorhanden war hatten wir uns nicht vorstellen können. Man lernt nicht aus.😁

2026-06-15 via Nuitee
F
Franziska solo_traveller de
9
2026-06-15 via Nuitee
C
Carsten family_with_children de
7
Würde beim nächsten Freiburg Besuch ein anderes Hotel testen.
Pros:

Sehr gute Lage.

Cons:

Sehr schlechte Klimaanlage, unbequeme Betten.

2026-06-14 via Nuitee
B
Bleibinhaus couple de
7
Gut, aber ausbaufähig!
Pros:

Lage, alles war sauber!

Cons:

Frühstück war mittel, kein Müsli, Dosenobst. Im Vergleich zu anderen der gleichen Gruppe nicht so gut. Auch die Bar war nicht sehr gut sortiert!

2026-06-14 via Nuitee
S
Srishti extended_group ch
5
A good location, but a bad uncomfortable stay.
Pros:

I liked the property as we could have our dog with us and we thought we found the perfect solution when we come to Frieburg.

Cons:

We had air conditioning not working, we called the reception atleast 3-4 times during our stay but no one ever picked up. The last evening just before the morning we had to check out, a lady from the reception came, she said maybe you guys feel more hot, i said sure but it is written that the air conditioning goes upto 19degrees and ours stays till 25degrees. Then she offered us to change the room, we didn’t want to as we didn’t want to disturb our dog and change his environment again plus the lady was pregnant so we didn’t want to bother. We didn’t mind the issue but not picking up any calls at the reception was really not nice plus when we came back to the room after one of our trips I heard someone else having air conditioning issues too, so i just feel they kind of knew the issue but chose to ignore it until they can. Pitty, we liked the location and the fact we could take our dog with us.

2026-06-14 via Nuitee
T
Tina family_with_children de
7
2026-06-13 via Nuitee
M
Maarten solo_traveller nl
9
Pros:

Ligging

Cons:

Parkeren 1 Nacht €24

2026-06-12 via Nuitee