Marcliffe

Hotels
9.1 (704 reviews)
North Deeside Road, Pitfodels, Aberdeen , Aberdeen , gb

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Great location
Excellent amenities
High-quality food
Cons:
Some renovation works
Minor wear and tear in rooms
Occasional staff training needed

Categories

Cleanliness
9.08
The room was noted for being clean, though some minor issues were highlighted.
Service
9.55
Staff were repeatedly praised for their friendliness and attentiveness.
Location
9.59
The location received positive feedback, being in a great area.
Room Quality
8.54
Room quality was generally good; some reviews mentioned wear and tear.
Amenities
9.07
Reviewers enjoyed the amenities including spa treatments, although some updates were needed.
Value for Money
8.53
Value for money seemed satisfactory but could vary based on improvements needed.
Food and Beverage
9.08
Overall food quality was praised, with only minor suggestions for improvement.
Overall Experience
9.35
A very positive overall experience with many guests recommending a return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:23

Property Description

Luxurious Accommodation with Top-Notch Amenities

Unwind and Rejuvenate at the Spa and Fitness Centre
Indulge in relaxation at our on-site spa and fitness centre, offering a range of treatments and state-of-the-art equipment for your well-being.

Culinary Delights and Exceptional Service
Savor exquisite meals at our restaurant, enjoy prompt room service, and experience top-notch hospitality with our 24-hour front desk and concierge service.

Explore and Experience Aberdeen
Conveniently located near popular attractions, engage in various activities such as billiards, mini-golf, hiking, and skiing, ensuring a memorable stay.

Book now at The Marcliffe Hotel and Spa for an unforgettable experience in Aberdeen.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for £20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 704 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.35
E
Eileen • solo_traveller • gb
10
2026-04-16 • via Nuitee
S
Sarah • couple • gb
9
Overall Nice but no lie in
Pros:

Staff fabulous

Cons:

Construction in the adjacent room
Power tools in use before 8am and builders radio playing

2026-04-16 • via Nuitee
M
Mary • couple • gb
10
Lovely hotel, great restaurants, super friendly staff
Pros:

Everything is good

Cons:

Nothing

2026-04-15 • via Nuitee
A
AF • couple • gb
2
Grim. Never to be repeated. Sad, as previously stayed and eaten many times. New management hopeless.
Pros:

Nothing

Cons:

Everything
Bedroom(114)was in a noisy and busy location and vehicle were parked facing and right outside the window -very poor value for money. Dinner was poor with food cold and undercooked. Breakfast the same . In the Lounge are after dinner there was a drunk shouting and swearing profanities and no intervention by staff

2026-04-13 • via Nuitee
J
Jacqueline • family_with_children • gb
10
2026-04-12 • via Nuitee
J
James • couple • gb
10
2026-04-09 • via Nuitee
S
Stuart • family_with_children • gb
10
Pros:

Lovely area

Cons:

nothing

2026-04-02 • via Nuitee
K
Karen • couple • gb
10
An exceptional stay in a beautiful Hotel
Pros:

We travelled to Aberdeen for a long weekend at this fabulous Hotel. There was a very welcoming Reception, and the hotel boasts a Lounge with roaring open fire and 2 restaurants. On arriving at the Hotel, the check in was simple and we had our bags taken up to our room. The room itself was faultless … beautiful décor, large comfy bed and large bathroom with walk in shower. There was complimentary fruit, biscuit and luxury tea/coffee/hot chocolate plus milk and water in a fridge. We had a meal in the Skylark restaurant on our first evening and the service/food was second to none. There was a varied menu which was well presented, and the service of the staff was exceptional. There is another restaurant – the Conservatory – which we did not use but the menu here was less varied but still exceptional. We had our breakfast on the Conservatory Restaurant and there was a wide variety of continental food, juices, cereal and toast. There were also breakfast items that could be made to order, and these were delicious and very well presents. Again, the staff waiting on the tables were faultless and attended to whatever you required. The hotel itself is in its own grounds on the outskirts of Aberdeen very close to main roads/bypass for accessibility. We ventured into Aberdeen by Taxi and was only a 10 min ride. There is a spa onsite also, but we did not use this facility. On the whole an exceptional experience and we will definitely be back.

Cons:

Everything was exceptional from start to finish

2026-03-30 • via Nuitee
P
Peter • family_with_children • gb
10
Pros:

Excellent service, a warm welcome as always. It is an absolute joy to stay at this lovely hotel. The comfortable rooms, log fires and delicious cuisine at The Marcliffe always exceed expectations.

Cons:

Nothing to report on the negative side.

2026-03-27 • via Nuitee
Y
Yiyun • couple • gb
10
2026-03-23 • via Nuitee
L
Leighanne • couple • gb
10
Pros:

Friendly staff very welcoming and helpful

2026-03-22 • via Nuitee
R
RAQUEL • couple • br
10
2026-03-17 • via Nuitee
A
Anne • couple • gb
9
A jewel in Aberdeen
Pros:

The staff were the highlight for us. All of the little things that might seem like nothing all add up to fantastic service. Nothing was too much trouble for any of them. Location is great, close to the Deeside Line walking/cycling path, 40 minutes walk into the city centre and close to Royal Deeside. The property itself is very comfortable and has held onto its authenticity and family feel.

Cons:

One small glitch when we had a very disappointing brunch when we arrived. I had to send it back and what was then produced was what I had expected in the first place. Unsure who was on in the kitchen that day, but it didn’t make for a great first impression.

2026-03-13 • via Nuitee
G
Gerry • family_with_children • ie
10
2026-03-10 • via Nuitee
S
Steven • couple • gb
10
All in all a very pleasant experience
Pros:

Great location, staff, service and food.

Cons:

Nothing

2026-03-08 • via Nuitee
D
Duncan • couple • gb
4
2026-03-07 • via Nuitee
O
Oddvin • family_with_children • no
9
Pros:

Farger,interiør .Nydelig mat

Cons:

Litt kaldt på badet

2026-03-01 • via Nuitee
M
Michelle • couple • gb
7
Good but not a 5 star facility or customer service experience
Pros:

Location lovely decor and grounds very comfortable beds

Cons:

Customer service is very inconsistent and not very well organised. Really difficult to park was asked to park at an adjacent property and walk to the hotel - not prepared to do that. Had to change rooms twice heating not working in the room

2026-02-28 • via Nuitee
J
Janice • couple • gb
10
Excellent stay staff were professional helpful and approachable
Pros:

Beautiful hotel offering a high standard of service and accommodation

Cons:

Nothing

2026-02-25 • via Nuitee
S
Simon • couple • gb
10
Excellent from start to finish
Pros:

Beautifully decorated and furnished to a high quality. Every member of staff we came across were excellent!!

Cons:

Nothing

2026-02-23 • via Nuitee