Marcliffe

Hotels
9.1 (684 reviews)
North Deeside Road, Pitfodels, Aberdeen , Aberdeen , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Great location
Excellent amenities
High-quality food
Cons:
Some renovation works
Minor wear and tear in rooms
Occasional staff training needed

Categories

Cleanliness
9.08
The room was noted for being clean, though some minor issues were highlighted.
Service
9.55
Staff were repeatedly praised for their friendliness and attentiveness.
Location
9.59
The location received positive feedback, being in a great area.
Room Quality
8.54
Room quality was generally good; some reviews mentioned wear and tear.
Amenities
9.07
Reviewers enjoyed the amenities including spa treatments, although some updates were needed.
Value for Money
8.53
Value for money seemed satisfactory but could vary based on improvements needed.
Food and Beverage
9.08
Overall food quality was praised, with only minor suggestions for improvement.
Overall Experience
9.35
A very positive overall experience with many guests recommending a return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:23

Property Description

Luxurious Accommodation with Top-Notch Amenities

Unwind and Rejuvenate at the Spa and Fitness Centre
Indulge in relaxation at our on-site spa and fitness centre, offering a range of treatments and state-of-the-art equipment for your well-being.

Culinary Delights and Exceptional Service
Savor exquisite meals at our restaurant, enjoy prompt room service, and experience top-notch hospitality with our 24-hour front desk and concierge service.

Explore and Experience Aberdeen
Conveniently located near popular attractions, engage in various activities such as billiards, mini-golf, hiking, and skiing, ensuring a memorable stay.

Book now at The Marcliffe Hotel and Spa for an unforgettable experience in Aberdeen.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for £20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 684 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.35
P
Peter family_with_children gb
10
Pros:

Excellent service, a warm welcome as always. It is an absolute joy to stay at this lovely hotel. The comfortable rooms, log fires and delicious cuisine at The Marcliffe always exceed expectations.

Cons:

Nothing to report on the negative side.

2026-03-27 via Nuitee
Y
Yiyun couple gb
10
2026-03-23 via Nuitee
L
Leighanne couple gb
10
Pros:

Friendly staff very welcoming and helpful

2026-03-22 via Nuitee
R
RAQUEL couple br
10
2026-03-17 via Nuitee
A
Anne couple gb
9
A jewel in Aberdeen
Pros:

The staff were the highlight for us. All of the little things that might seem like nothing all add up to fantastic service. Nothing was too much trouble for any of them. Location is great, close to the Deeside Line walking/cycling path, 40 minutes walk into the city centre and close to Royal Deeside. The property itself is very comfortable and has held onto its authenticity and family feel.

Cons:

One small glitch when we had a very disappointing brunch when we arrived. I had to send it back and what was then produced was what I had expected in the first place. Unsure who was on in the kitchen that day, but it didn’t make for a great first impression.

2026-03-13 via Nuitee
G
Gerry family_with_children ie
10
2026-03-10 via Nuitee
S
Steven couple gb
10
All in all a very pleasant experience
Pros:

Great location, staff, service and food.

Cons:

Nothing

2026-03-08 via Nuitee
D
Duncan couple gb
4
2026-03-07 via Nuitee
O
Oddvin family_with_children no
9
Pros:

Farger,interiør .Nydelig mat

Cons:

Litt kaldt på badet

2026-03-01 via Nuitee
M
Michelle couple gb
7
Good but not a 5 star facility or customer service experience
Pros:

Location lovely decor and grounds very comfortable beds

Cons:

Customer service is very inconsistent and not very well organised. Really difficult to park was asked to park at an adjacent property and walk to the hotel - not prepared to do that. Had to change rooms twice heating not working in the room

2026-02-28 via Nuitee
J
Janice couple gb
10
Excellent stay staff were professional helpful and approachable
Pros:

Beautiful hotel offering a high standard of service and accommodation

Cons:

Nothing

2026-02-25 via Nuitee
S
Simon couple gb
10
Excellent from start to finish
Pros:

Beautifully decorated and furnished to a high quality. Every member of staff we came across were excellent!!

Cons:

Nothing

2026-02-23 via Nuitee
G
Gary couple gb
10
2026-02-22 via Nuitee
A
Angela couple es
10
2026-02-14 via Nuitee
M
Mark couple gb
9
Very nice, will call again.
Pros:

Lovely hotel. Superb staff

Cons:

Would have liked to be able to eat from the room service menu in the bar or a lounge.

2026-02-14 via Nuitee
J
jason family_with_children gb
10
Pros:

All round 1st class.

Cons:

Nothing to report.

2026-02-10 via Nuitee
H
Helen couple gb
10
2026-02-09 via Nuitee
D
daniel couple pl
9
Exceptional stay, beautiful interiors
Pros:

High standard, extraordinary customer care and staff friendliness. Beautiful location, exceptional elegant design, Free parking for guests, overall experience coming from this place. Clean, elegant and worth the price.

Cons:

not applicable

2026-02-08 via Nuitee
N
Nicolson couple gb
10
2026-01-30 via Nuitee
E
Emma family_with_children gb
9
Pros:

The room was stunning, with excellent facilities, a fabulous shower, and a really comfy, cosy bed that made it hard to get up in the morning. The whole space felt very high quality and well looked after.
The staff were exceptional and a real highlight of the stay; genuinely welcoming, warm, and couldn’t do enough for us without ever feeling overbearing. It really made the whole experience feel relaxed and effortless.
The hotel itself and the grounds were beautiful and felt very peaceful and well maintained, which added a lot to the overall atmosphere of the stay.
The restaurant was honestly some of the best food I have ever had. Even the continental breakfast was second to none: fresh, high quality, plenty of variety and clearly done with care.
We also enjoyed some absolutely wonderful treatments at the spa which I cannot recommend enough, especially the deep tissue massage! The spa staff are highly knowledgeable and gave us exactly what we needed.
Overall, everything felt top quality across the board and we genuinely could not fault anything during our stay.

Cons:

The only thing that felt like a bit of a let down was the way a breach of my personal information was handled prior to our arrival, which resulted in scammers obtaining detailed information about my booking including name, phone number, dates of stay, and booking reference.
Based on the hotel’s own communications, it appeared this issue had already affected other guests, so it was disappointing that we were not made aware until after we reported receiving a scam message ourselves. This was not due to anything on our side, and I would hope to see continued improvement in data protection controls and faster, clearer communication to guests if incidents like this occur in future.
Regardless, I would absolutely stay again.

2026-01-29 via Nuitee