Hyatt Place Houston- Northwest/Cy-Fair

Hotels
•
Hyatt Place
7.8 (877 reviews)
19813 Northwest FWY , Houston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Convenient location
Spacious rooms
Cons:
Limited amenities
Poor breakfast options
Slow service during peak times

Categories

Cleanliness
7.8
Hotel was clean, but there were issues with room amenities.
Service
8.3
Service was generally good, but there were some delays and lack of responsiveness.
Location
8.8
Good location; ideal for accessing nearby facilities.
Room Quality
8.3
Rooms were spacious and comfortable, but lacking some basic amenities.
Amenities
6.8
Limited amenities; no microwave, and did not meet basic expectations.
Value for Money
7.3
Inexpensive, but lack of services diminished overall value.
Food and Beverage
6.8
Breakfast options were poor and inconsistent.
Overall Experience
8.3
Overall a comfortable experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 02:53

Property Description

Modern Amenities
Experience comfort and convenience at Hyatt Place Houston- Northwest/Cy-Fair with air-conditioned rooms, free WiFi, and flat-screen TVs in every room.

Leisure Facilities
Unwind by taking a dip in the outdoor swimming pool or stay active at the fitness centre while enjoying stunning city views during your stay.

Convenient Location
Located just 18 km from CityCentre Plaza and with easy access to George Bush Intercontinental Airport, this 3-star hotel is the ideal choice for both leisure and business travelers.

Book your stay at Hyatt Place Houston- Northwest/Cy-Fair now to enjoy a perfect blend of relaxation and luxury.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 877 reviews
Cleanliness: 7.8
Service: 8.3
Location: 8.8
Room Quality: 8.3
Amenities: 6.8
Value for Money: 7.3
Food and Beverage: 6.8
Overall Experience: 8.3
C
Cam • couple • us
8
2026-04-16 • via Nuitee
J
Jasmine • family_with_children • us
7
2026-04-13 • via Nuitee
S
Sonja • couple • us
1
2026-04-13 • via Nuitee
M
Moshood • couple • us
7
2026-04-13 • via Nuitee
P
Pebbles • couple • us
10
2026-04-10 • via Nuitee
K
Kayla • solo_traveller • us
10
Super comfortable!
Pros:

The location was perfect and had a lot of food options nearby. The reception was super nice, welcoming, and friendly. I will definitely return for another stay.

2026-04-08 • via Nuitee
D
Darit • family_with_children • us
10
2026-04-06 • via Nuitee
J
James • family_with_children • us
10
2026-04-05 • via Nuitee
O
Odell • family_with_children • us
10
Pleasant stay
Cons:

No dislikes

2026-04-04 • via Nuitee
N
Noa • solo_traveller • us
10
Perfect, everything was perfect
Pros:

The cleanliness of everything, absolute respect to the cleaning crew, great job give them a raise

Cons:

Only thing I didn’t like was the warm shower water, could’ve been a little hotter. Other than that 10/10 experience. Amazing price for the quality

2026-04-02 • via Nuitee
M
Moin uddin • family_with_children • us
8
Pros:

Room size

Cons:

Route on google map lost me

2026-03-31 • via Nuitee
B
Brittney • couple • us
7
Stayed in room 617 the water wasn’t hot at all in the shower
2026-03-30 • via Nuitee
L
Latoya • family_with_children • us
10
2026-03-30 • via Nuitee
C
Casey • couple • us
10
2026-03-29 • via Nuitee
R
Raymond • couple • us
10
Grea stay and grateful for the customer service at front desk Thank you Sideny
Pros:

The customer service and cleanliness

2026-03-29 • via Nuitee
A
AntCon317 • family_with_children • us
9
2026-03-28 • via Nuitee
M
MAGDALENA • family_with_children • us
10
2026-03-27 • via Nuitee
W
Wei • couple • us
10
2026-03-27 • via Nuitee
S
susan • family_with_children • us
8
Comfortable
Pros:

The room was comfortable, clean and quiet.

Cons:

The reviews made it seem like the breakfast was great. I went down three different times and there was barely anything there.

2026-03-27 • via Nuitee
S
Sonnier • couple • us
10
Beautiful comfortable great location
Pros:

Very nice great location

Cons:

Found a roach in my room

2026-03-26 • via Nuitee