Tru By Hilton Cheyenne

Hotels
•
Tru by Hilton
8.5 (397 reviews)
423 West Fox Farm Road , Cheyenne , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Cons:
Issues with cleanliness
Limited amenities in rooms

Categories

Cleanliness
7.71
A few reviews mentioned uncleanliness and issues with soap containers.
Service
9.18
Staff was noted as friendly and attentive.
Location
8.72
Standard quality for this hotel tier.
Room Quality
8.17
Rooms were clean but had issues such as small size and lack of amenities.
Amenities
8.7
Offers good activities and was family-friendly.
Value for Money
8.66
Standard quality for this hotel tier; some dissatisfaction with pricing.
Food and Beverage
8.21
Breakfast options were good, but some guests mentioned a wish for coffee pots.
Overall Experience
8.68
Mixed feelings but generally positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:17

Property Description

City Views and Modern Comforts
Tru By Hilton Cheyenne offers a picturesque view of the city and modern amenities for a comfortable stay. The air-conditioned rooms with free WiFi and flat-screen TVs provide a relaxing retreat after a day of exploring.

Relaxation and Recreation
Guests can unwind at the indoor swimming pool or enjoy a game of billiards at Tru By Hilton Cheyenne. The fitness centre and terrace offer additional spaces for relaxation, ensuring a well-rounded stay for all visitors.

Convenience and Hospitality
From the continental breakfast to the in-house snack bar, this hotel prioritizes convenience for its guests. The shared lounge, business centre, and helpful reception staff further enhance the overall hospitality experience at Tru By Hilton Cheyenne.

Book your stay at Tru By Hilton Cheyenne for a delightful blend of city views, relaxation, and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 397 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
H
Hao • family_with_children • us
9
Great. Highly recommend
Pros:

Clean, model, space, welcome gifts.

2026-04-03 • via Nuitee
S
Shields • solo_traveller • us
10
2026-04-02 • via Nuitee
C
Cindy • couple • us
4
Handicap
Pros:

Like the amities and front desk!

Cons:

Breakfast was not vary good need ENGLISH SPEAKING HELP. Can read stove instructions on. Off high low???

2026-03-19 • via Nuitee
T
Tina • couple • us
7
Pros:

The lobby was nice.

Cons:

The rooms were small.

2026-03-04 • via Nuitee
T
Timothy • solo_traveller • us
1
I will never stay in this hotel again.
Pros:

Loved water pressure and shower head. Loved oatmeal with brown sugar.

Cons:

The bedding made me break out in hives. I had to sleep on top of the emergency blanket that I keep in my car with no blanket over me. There was not many options for breakfast. The omelets and sausage was dry. The pancake cooker was broken. There was nothing in the room that listed the hundreds of tv channels. Wifi went out for a few minutes and the front desk wanted to argue that it was on my end when it wasn't.

2026-02-23 • via Nuitee
Richter • solo_traveller • us
9
Pros:

Very nice place. Good location. Great breakfast. Good gym.

Cons:

All good

2026-02-23 • via Nuitee
C
Conley • couple • us
7
2026-02-13 • via Nuitee
J
Janda • family_with_children • us
10
Pros:

We have always enjoyed Tru By Hilton. It's always very clean. We love the rooms and the fact there's no carpet. We also love all of the fun games in the lobby with the pool a a great breakfast/snack selection. We choose Tru wherever we go!! Definitely 5 STARS!!!

2026-02-09 • via Nuitee
J
jack • family_with_children • us
10
Pros:

The cleanliness

Cons:

N/a

2026-02-08 • via Nuitee
V
Virginia • solo_traveller • us
10
2026-01-31 • via Nuitee
S
Sampson • family_with_children • us
10
Pros:

All

2026-01-22 • via Nuitee
M
Melissa • extended_group • us
8
2026-01-21 • via Nuitee
C
Christophe • couple • fr
10
Confortable, propre et spacieuse
Pros:

Chambre spacieuse et propre, pas de moquette parfaite

2026-01-20 • via Nuitee
S
Sara • couple • us
3
Thought it would be better based on other Hilton properties.
Pros:

Very unclean. No covers on the bed except a sheet and cover. The cover was scratchy and uncomfortable.

Cons:

Not clean.

2026-01-20 • via Nuitee
J
James • family_with_children • us
8
Pros:

Very family friendly. Staff was excellent

Cons:

Pool was down. But, was offered to use the Hilton next hotel over.

2026-01-19 • via Nuitee
T
Tanner • couple • us
1
Pros:

Hotel seemed nice

Cons:

Was refused service because I wasn’t 21. Waited an hour in the lobby for the front desk to cancel my room. Never got a refund.

2026-01-19 • via Nuitee
R
Richard • couple • us
10
2026-01-14 • via Nuitee
K
Keri • couple • us
10
Definitely will stay there again
Pros:

Great Experience

Cons:

New and clean

2026-01-12 • via Nuitee
R
Richard Aaron • couple • us
2
2026-01-11 • via Nuitee
R
Robert • solo_traveller • us
10
2026-01-09 • via Nuitee