Hampton By Hilton London Stansted Airport

Hotels
Hampton Inn
8.6 (20000 reviews)
Bassingbourn Road , Stansted Mountfitchet , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Proximity to airport
Friendly staff
Clean rooms
Comfortable beds
Cons:
Limited breakfast options
Minor cleanliness issues
Small room size

Categories

Cleanliness
7.85
Some reviews indicate issues such as stained bedsheets and unclean apartments.
Service
9.35
Numerous reviews praised the helpful and friendly staff.
Location
9.35
Proximity to the airport is frequently commended as outstanding.
Room Quality
8.35
Rooms were mentioned as spacious and comfortable, though some found them small.
Amenities
8.85
Amenities such as early breakfast and the availability of cots were appreciated.
Value for Money
8.35
Generally good value highlighted, but breakfast quality could be improved.
Food and Beverage
7.85
Breakfast received mixed feedback; some enjoyed it while others found it limited.
Overall Experience
8.85
Most guests felt their stay met their needs and purpose effectively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:37

Property Description

Modern Accommodation with Convenient Amenities

Fitness Centre and Dining Options

Complimentary Breakfast and Free WiFi

Book your stay at Hampton By Hilton London Stansted Airport for a comfortable and convenient experience!

Important information:

The hotel cannot guarantee on-site parking and guests are advised to book a parking package.
Parking is subject to availability, alternative local parking options available via London Stansted Airport.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STN

Location

Guest Reviews

8.6
Based on 20000 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.85
F
Francesco solo_traveller it
10
Pros:

Tutto ottimo

Cons:

Nulla

2026-08-09 via Nuitee
S
Sofia couple ru
1
Disappointing service and a sleepless night
Pros:

The location was convenient for the airport.

Cons:

Unfortunately, our experience at this hotel was very
disappointing. The staff at reception were not particularly welcoming from the beginning.

Shortly after checking in, we discovered that the air conditioning was not working properly. It repeatedly stopped and displayed an error message, while the room remained extremely warm. We reported the issue immediately, but were simply told to wait and that it would eventually start working. When the problem continued, reception said there were no other rooms available and refused to provide even a portable fan or any other solution. However, Booking.com was still showing rooms available at the hotel that night, so this explanation was very difficult to understand.

Because the room was so hot, we could not fall asleep for a long time and eventually had to sleep with the door open for much of the night just to get some air. This was uncomfortable and did not feel secure.

As nobody at the hotel was willing to help us, we had no choice but to contact Booking.com support in the middle of the night and spend additional time trying to resolve the issue through them. This was the last thing we needed after such a long journey. Photos of the faulty air-conditioning unit and the error message are attached.

We were also given incorrect information about breakfast. We specifically asked the receptionist about breakfast and were told that it was available 24 hours a day. We were surprised and clarified that we were asking about breakfast, but received the same answer. We understand that the correct breakfast times were stated on Booking.com and that we could have checked them ourselves. However, we had just completed a very long journey involving around 12 hours of travel and were exhausted, especially after the sleepless night. We asked reception precisely because we needed clear and reliable information. Instead, we were confused by the incorrect answer and missed breakfast completely.

2026-08-08 via Nuitee
G
gary solo_traveller es
8
2026-08-08 via Nuitee
F
Ferit extended_group tr
3
Hayal kırıklığı
Cons:

Otel otoparkının ücretli olması.

2026-08-08 via Nuitee
F
Ferit extended_group tr
3
Kötü.
Pros:

Havalimanına yakın olması

Cons:

Otoparkın ücretli olması. Bu nedenle 90 pound park cezası ödedik.

2026-08-08 via Nuitee
H
hebson family_with_children gb
4
It's close to the airport and that's it.
Pros:

the staff were friendly and welcoming.

Cons:

We ate in the restaurant and the vegan meal was perhaps the worst meal I have ever eaten. Overcooked rice noodles with raw vegetables in Amoy sweet chilli sauce isn't a meal you can get away with.

2026-08-08 via Nuitee
V
V802 solo_traveller at
9
2026-08-08 via Nuitee
A
Artūrs couple lv
10
Pros:

Nice breakfast, perfect location after a late night flight, all good

2026-08-08 via Nuitee
A
Andrew couple gb
10
2026-08-08 via Nuitee
R
Renata solo_traveller it
10
Pros:

Vicinissimo all'aeroporto. Ottima tappa se non si vuole raggiungere Londra a notte fonda. Hotel confortevole e colazione buona. Lo staff ci ha cambiato stanza perchè in quella assegnata c'era un guasto all'aria condizionata, nonostante fossimo arrivate oltre mezzanotte. Gentilissimi😍

Cons:

Niente

2026-08-08 via Nuitee
A
Anna solo_traveller gb
10
2026-08-08 via Nuitee
S
Shabba78 solo_traveller gb
5
Excellent location for travel by airplane any part of the day.
Pros:

Very friendly staff. Food is excellent. Exceptionally good location for travel by airplane any part of the day.

Cons:

The beds were made up for only two people instead of four. So, it wasn't really welcoming. The door batteries was dead from the beginning, so had to wait for a maintenance guy.

2026-08-08 via Nuitee
K
Kamila solo_traveller gb
8
2026-08-08 via Nuitee
I
Ilaria solo_traveller it
9
2026-08-08 via Nuitee
K
Katharina family_with_children de
8
Ein sehr gutes Standard-Hotel!
Pros:

Blick auf die Start-und Landebahnen des Flughafens, toll!

2026-08-08 via Nuitee
T
Tolga solo_traveller tr
7
2026-08-08 via Nuitee
J
Jana family_with_children de
9
Übernachtung vor Abflug
Pros:

Gute Nähe zum Terminal bei frühem Abflug

2026-08-08 via Nuitee
R
Richard couple gb
10
2026-08-08 via Nuitee
I
Ildiko family_with_children gb
10
Very good
Pros:

Everything

2026-08-08 via Nuitee
V
Vedrana family_with_children hr
10
2026-08-08 via Nuitee