G5 HOTEL AND SERVICED APARTMENT

Hotels
6.5 (446 reviews)
G-01,BANGUNAN DUTA IMPIAN, NO 14, JALAN DATO ABDULLAH TAHIR, JOHOR , Johor Bahru , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Staff ok
Standard amenities available
Cons:
Room very dirty
Toilet smelly and have flies
Room without window & daylight
Quite costly

Categories

Cleanliness
3.96
Room very dirty, toilet smelly and have flies.
Service
8.43
Staff ok.
Location
8.47
Standard quality for this hotel tier.
Room Quality
3.92
Room without window – No daylight.
Amenities
8.45
Standard quality for this hotel tier.
Value for Money
3.91
Quite costly for the quality received.
Food and Beverage
8.46
Standard quality for this hotel tier.
Overall Experience
6.43
Overall experience reflects the disparity in room quality and cleanliness against service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:05

Property Description

Central Location
Nestled in the heart of Johor Bahru, G5 HOTEL AND SERVICES APARTMENT provides a convenient base for exploring the vibrant city.

Comfortable Accommodations
Experience relaxation in air-conditioned rooms with modern amenities, including flat-screen TVs and coffee/tea making facilities.

Convenient Facilities
Enjoy complimentary WiFi, a 24-hour front desk for assistance, and proximity to popular malls like KSL CITY Mall and Danga City Mall.

To reserve your stay at G5 HOTEL AND SERVICES APARTMENT, book now and prepare for a memorable city getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 12 years old and over stay for MYR 60 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.5
Based on 446 reviews
Cleanliness: 3.96
Service: 8.43
Location: 8.47
Room Quality: 3.92
Amenities: 8.45
Value for Money: 3.91
Food and Beverage: 8.46
Overall Experience: 6.43
J
Jizhong • couple • sg
10
2026-02-14 • via Nuitee
M
Mirul • family_with_children • my
1
2026-01-25 • via Nuitee
D
Dickson • family_with_children • my
3
Facilities
Pros:

Location

Cons:

Bed too soft bad for spine❗
Toilet washing basin water tap wrong direction. The toilet grass door have no privacy. 😮Not many TV channels especially Astro ❗

2026-01-10 • via Nuitee
T
Tan • family_with_children • th
8
2025-12-29 • via Nuitee
N
Nurizat • couple • sg
1
One of the most unfriendly staffs i ever met..
Cons:

Staff is so unfriendly..

2025-12-28 • via Nuitee
V
Vyvyan • solo_traveller • sg
7
2025-12-21 • via Nuitee
W
Wei jin • family_with_children • au
8
2025-12-15 • via Nuitee
D
Dilanjan • couple • sg
3
2025-11-15 • via Nuitee
K
KIM SWEE • couple • my
10
2025-11-12 • via Nuitee
J
Joey Sing Yun • extended_group • my
4
Cons:

Quite Costly

2025-11-09 • via Nuitee
L
Lee • couple • my
10
2025-11-09 • via Nuitee
S
Suveetha • couple • my
6
2025-10-26 • via Nuitee
K
Kenny • family_with_children • my
1
Pros:

Staff ok

Cons:

Room very dirty,light no good
Toilet smelly and have flies

2025-10-14 • via Nuitee
Y
Yuehui • family
8
Pros:

Close to the park

2025-10-11 • via Nuitee
S
ShaolinTiger • solo_traveller • ch
3
Misleading & false advertising – Room without window & daylight
Cons:

The room was without a window – No daylight! That was nowhere mentioned in the room description or during the booking process. I would never have booked a room without window – specially not for the quite expensive price!

2025-08-12 • via Nuitee
N
Ng • review category business travellers • sg
7
Good
2025-06-18 • via Nuitee
M
Muhammad Zulfadli
4
Pros:

No doubt, the staff were really warm and friendly. Check-in was easy and a breeze with collection of security deposit. However, I was truly shocked when the room type booked is what seemed to be a sub basement unit of the hotel.

Superior room, a first time for me to walk out of the lobby down to a lower level. Sewage smell at the corridor, in the toilet was inevitable. Price wasn’t the lowest of Johor Bahru but I didn’t expect it.

Air conditioning worked but because of the odd room layout, you barely feel the cold air from the bed. No windows, no clock, just a TV. Definitely first and the last for me.

2025-05-08 • via Nuitee
N
Nafielah • review category business travellers • sg
10
Exceptional
2025-04-28 • via Nuitee
K
Kumari
6
Pros:

I recently stayed at your hotel and had an overall pleasant experience. However, I noticed a couple of issues that could use improvement. There was an unpleasant smell that occurred intermittently, which was quite off-putting. Additionally, the coffee creamer provided was unusually hard and not usable. Addressing these concerns would definitely enhance the overall guest experience. Thank you for considering this feedback.

2025-04-17 • via Nuitee
A
Amirul • review category business travellers • my
7
Good
2025-04-14 • via Nuitee